/**
* Get the last deskId with client['openId'].
* @param array $client the client information, containing openId, nick, avatar
* @param string $accountId
* @return string $deskId the helpdesk UUID
*/
public static function getLastestDesk($client, $accountId)
{
$chatConversation = ChatConversation::getLastByOpenId($client['openId'], $accountId);
if ($chatConversation) {
$lastDeskId = $chatConversation['desk']['id'];
LogUtil::info(['lastDeskId' => $lastDeskId], 'helpdesk');
$conversations = Yii::$app->cache->get('conversations' . $accountId);
if ($conversations) {
$minClientsCount = HelpDeskSetting::getMaxClientCount($accountId);
$targetDeskId = null;
foreach ($conversations as $deskId => &$clientList) {
$currentCount = count($clientList);
if ($currentCount < $minClientsCount) {
if ($deskId == $lastDeskId) {
$minClientsCount = $currentCount;
$targetDeskId = $deskId;
}
}
}
return $targetDeskId;
}
}
return false;
}
