/**
* 提交密码遗失单
*/
public function send()
{
//判断用户是否登录状态
if (!is_null($this->uwanName)) {
$this->assign("jumpUrl", U("Index/index"));
$this->success("恭喜！您已成功登录！");
return;
}
$needField = array('game_type' => '游戏产品', 'servers' => '服务器', 'account' => '帐号', 'game_name' => '游戏昵称', 'account_area' => '帐号注册地区', 'often_passsword' => '曾经使用密码', 'charge' => '是否曾经充值', 'host' => '帐号是否身份绑定', 'ip' => $this->get_client_ip());
if ($_POST['charge'] == 1) {
$needField['charge_type'] = '是否曾经充值';
}
if ($_POST['host'] == 1) {
$needField['host_number'] = '帐号绑定的有效证件号码';
$needField['host_username'] = '******';
} else {
$needField['host_number'] = '身份证号码';
$needField['host_username'] = '******';
}
$checkReturn = $this->checkNullField($_POST, $needField);
if ($checkReturn !== true) {
$this->error($checkReturn . '不能为空！');
}
if (!$_POST['email'] && !$_POST['telphone']) {
$this->error('电子邮箱和电话至少填写一个！');
}
$sendArr = $this->_getUserResult($_POST['account'], $_POST['servers'], $_POST['game_type']);
if ($sendArr['user_nickname'] == '') {
$this->error("所选服务器还没有建立角色！");
} elseif ($sendArr['user_nickname'] != $_POST['game_name']) {
$this->error("游戏昵称输入错误，请您重新提交正确的昵称。<br/>您还可以使用邮箱找回密码或来电咨询。");
}
// if(!isset($sendArr['user_id']))$sendArr['user_id'] = 0;
// if(!isset($sendArr['user_account']))$sendArr['user_account']='-无-';
$sendArr['user_account'] = '-';
//账号为空时,客服回复时，玩家是收不到的
if (!isset($sendArr['user_nickname'])) {
$sendArr['user_nickname'] = '-无-';
}
if (!isset($sendArr['money_total'])) {
$sendArr['money_total'] = 0;
}
if (!isset($sendArr['money_month'])) {
$sendArr['money_month'] = 0;
}
if (!isset($sendArr['register_date'])) {
$sendArr['register_date'] = 0;
}
if (!isset($sendArr['ip'])) {
$sendArr['ip'] = '0.0.0.0';
}
$sendArr['question_type'] = 0;
$sendArr['game_type'] = $_POST['game_type'];
$sendArr['game_server_id'] = $_POST['servers'];
$sendArr['title'] = '密码遗失单';
$sendArr['operator_id'] = C("WE_OPERATOR");
$sendArr['game_id'] = $_POST['game_type'];
$sendArr['source'] = 1;
$curTime = C('CURRENT_TIME');
$sendArr['_sign'] = md5(C('SEND_KEY') . $curTime);
$sendArr['_verifycode'] = $curTime;
$changelink = "\n\r";
$str = '--账号找回信息--';
$str .= $changelink . "账号：" . $_POST['account'];
$str .= $changelink . '游戏昵称：' . $_POST['game_name'];
$str .= $changelink . '帐号注册地区：' . $_POST['account_area'];
$str .= $changelink . '注册初始密码：' . $_POST['start_password'];
$str .= $changelink . '曾经使用密码：' . $_POST['often_passsword'];
$str .= $changelink . '是否曾经充值：' . ($_POST['charge'] == 1 ? '是' : '否');
$str .= $changelink . '充值类型：';
switch ($_POST['charge_type']) {
case '1':
$str .= '充值卡';
break;
case '2':
$str .= '网上银行';
$str .= $changelink . '其中一次充值网银订单：' . $_POST['charge_order'];
break;
default:
$str .= '其他';
}
$str .= $changelink . '帐号是否身份绑定：' . ($_POST['host'] == 1 ? '是' : '否');
$str .= $changelink . '帐号绑定的有效证件号码：' . $_POST['host_number'];
$str .= $changelink . '身份持有人姓名：' . $_POST['host_username'];
$str .= $changelink . '电子邮箱：' . $_POST['email'];
$str .= $changelink . '电话：' . $_POST['telphone'];
if (!is_null($this->uwanName)) {
$str .= $changelink . $changelink . "提问者：{$this->uwanName}";
} else {
$str .= $changelink . $changelink . '(注：该消息回复，不会有玩家收到！)';
}
$sendArr['content'] = $str;
import('@.Util.WebService');
$webService = new WebService();
$webService->setUrl(C('SEND_ORDER_URL'));
$webService->setGet(array('c' => 'InterfaceWorkOrder', 'a' => 'QuestionSave'));
$webService->setPost($sendArr);
$webService->sendData();
$backParams = $webService->getRaw();
$backParams = json_decode($backParams);
if ($backParams->status == 1) {
$this->assign("jumpUrl", U("Index/index"));
$this->success("您的问题已受理!");
} else {
$this->error('提交失败!');
}
}
/**
* 增加回复
*/
public function addqa()
{
import('@.Util.WebService');
$webService = new WebService();
$webService->setUrl(C('SEND_ORDER_URL'));
$webService->setGet(array('c' => 'InterfaceWorkOrder', 'a' => 'Reply'));
//追问地址
$curTime = C('CURRENT_TIME');
$sendArr['id'] = intval($_POST['id']);
$workOrderDao = M('work_order');
$data = $workOrderDao->find($sendArr['id']);
if ($data['user_account'] != $this->uwanName) {
$this->error('提问失败,参数错误');
}
//防止参数注入
$sendArr['content'] = stripcslashes($_POST['content']);
$sendArr['_sign'] = md5(C('SEND_KEY') . $curTime);
$sendArr['_verifycode'] = $curTime;
$webService->setPost($sendArr);
$webService->sendData();
$backParams = $webService->getRaw();
$backParams = json_decode($backParams);
if ($backParams->status == 1) {
$this->assign("jumpUrl", U("Question/detail/id/{$sendArr['id']}"));
$this->success("您的问题已受理，此问题的等候队列：第 " . $this->_getQueue($data['game_type'], $data['room_id']) . " 位，请耐等侍。");
} else {
$this->ajaxReturn(null, '追问错误,请重试', 0);
$this->error("提交失败!");
}
}
/**
* 返回用户在哪个服务器里面有角色的服务器列表
* @param $gameId
*/
private function _getCreateUserServerIds($gameId)
{
$game_type = $this->getSysConfig("game_type");
$UwanGameId = $game_type[$gameId]['UwanGameId'];
$key = "create_user_server_{$UwanGameId}_{$this->uwanName}";
$serverList = S($key);
if (!$serverList) {
import('@.Util.WebService');
$webService = new WebService();
$webService->setUrl(C('USER_CREATE_SERVER_URL'));
$webService->setGet(array('g' => $UwanGameId, 'u' => $this->uwanName));
$webService->sendData();
$data = $webService->getRaw();
$data = json_decode($data);
$serverList = get_object_vars($data->last_list);
foreach ($serverList as $k => $list) {
if (strpos($list, 'N')) {
unset($serverList[$k]);
}
}
if ($serverList) {
S($key, $serverList, 60 * 60 * 2);
}
}
return $serverList;
}