/** * Modifies an Issue's Reporter. * * @param integer $issue_id The id of the issue. * @param string $fullname The id of the user. * @param boolean $add_history If this should be logged. * @return int */ public static function update($issue_id, $email, $add_history = true) { $email = strtolower(Mail_Helper::getEmailAddress($email)); $usr_id = User::getUserIDByEmail($email, true); // If no valid user found reset to system account if (!$usr_id) { $usr_id = APP_SYSTEM_USER_ID; } $sql = 'UPDATE {{%issue}} SET iss_usr_id = ? WHERE iss_id = ?'; try { DB_Helper::getInstance()->query($sql, array($usr_id, $issue_id)); } catch (DbException $e) { return -1; } if ($add_history) { // TRANSLATORS: %1: email, %2: full name $current_usr_id = Auth::getUserID(); History::add($issue_id, $current_usr_id, 'issue_updated', 'Reporter was changed to {email} by {user}', array('email' => $email, 'user' => User::getFullName($current_usr_id))); } // Add new user to notification list if ($usr_id > 0) { Notification::subscribeEmail($usr_id, $issue_id, $email, Notification::getDefaultActions()); } return 1; }
/** * Insert note to system, send out notification and log. * * @param int $usr_id The user ID * @param int $issue_id The issue ID * @param string $title Title of the note * @param string $note Note contents * @param array $options extra optional options: * - (array) cc: extra recipients to notify (usr_id list) * - (bool) add_extra_recipients: whether to add recipients in 'cc' to notification list * - (bool) closing: If The issue is being closed. Default false * - (bool) is_blocked: FIXME * - (bool) log: If adding this note should be logged. Default true * - (bool) send_notification: Whether to send a notification about this note or not. Default true * - (int) parent_id: FIXME * - (string) full_message: FIXME * - (string) message_id: FIXME * - (string) unknown_user: The email address of a user that sent the blocked email that was turned into this note * @return int the new note id if the insert worked, -1 or -2 otherwise */ public static function insertNote($usr_id, $issue_id, $title, $note, $options = array()) { if (Validation::isWhitespace($note)) { return -2; } $options = array_merge(array('unknown_user' => null, 'log' => true, 'closing' => false, 'send_notification' => true, 'is_blocked' => false, 'message_id' => null, 'cc' => null, 'full_message' => null, 'parent_id' => null), $options); $prj_id = Issue::getProjectID($issue_id); // NOTE: workflow may modify the parameters as $data is passed as reference $data = array('title' => &$title, 'note' => &$note, 'options' => $options); $workflow = Workflow::preNoteInsert($prj_id, $issue_id, $data); if ($workflow !== null) { // cancel insert of note return $workflow; } // add the poster to the list of people to be subscribed to the notification list // only if there is no 'unknown user' and the note is not blocked if (!$options['unknown_user'] && !$options['is_blocked']) { $note_cc = $options['add_extra_recipients'] ? $options['cc'] : array(); // always add the current user to the note_cc list $note_cc[] = $usr_id; $actions = Notification::getDefaultActions($issue_id, User::getEmail($usr_id), 'note'); foreach ($note_cc as $subscriber_usr_id) { Notification::subscribeUser($usr_id, $issue_id, $subscriber_usr_id, $actions); } } $params = array('not_iss_id' => $issue_id, 'not_usr_id' => $usr_id, 'not_created_date' => Date_Helper::getCurrentDateGMT(), 'not_note' => $note, 'not_title' => $title, 'not_message_id' => $options['message_id'] ?: Mail_Helper::generateMessageID()); if ($options['full_message']) { $params['not_full_message'] = $options['full_message']; } if ($options['is_blocked']) { $params['not_is_blocked'] = '1'; } if ($options['parent_id']) { $params['not_parent_id'] = $options['parent_id']; } if ($options['unknown_user']) { $params['not_unknown_user'] = $options['unknown_user']; } $stmt = 'INSERT INTO {{%note}} SET ' . DB_Helper::buildSet($params); try { DB_Helper::getInstance()->query($stmt, $params); } catch (DbException $e) { return -1; } $note_id = DB_Helper::get_last_insert_id(); Issue::markAsUpdated($issue_id, 'note'); if ($options['log']) { // need to save a history entry for this History::add($issue_id, $usr_id, 'note_added', 'Note added by {subject}', array('subject' => User::getFullName($usr_id))); } // send notifications for the issue being updated if ($options['send_notification']) { $internal_only = true; Notification::notify($issue_id, 'notes', $note_id, $internal_only, $options['cc']); Workflow::handleNewNote($prj_id, $issue_id, $usr_id, $options['closing'], $note_id); } // need to return the new note id here so it can // be re-used to associate internal-only attachments return $note_id; }
// | 51 Franklin Street, Suite 330 | // | Boston, MA 02110-1301, USA. | // +----------------------------------------------------------------------+ // | Authors: João Prado Maia <*****@*****.**> | // +----------------------------------------------------------------------+ require_once dirname(__FILE__) . '/../init.php'; $tpl = new Template_Helper(); $tpl->setTemplate('self_assign.tpl.html'); Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true); $usr_id = Auth::getUserID(); $prj_id = Auth::getCurrentProject(); $issue_id = $_REQUEST['iss_id']; $tpl->assign('issue_id', $issue_id); // check if issue is assigned to someone else and if so, confirm change. $assigned_user_ids = Issue::getAssignedUserIDs($issue_id); if (count($assigned_user_ids) > 0 && empty($_REQUEST['target'])) { $tpl->assign(array('prompt_override' => 1, 'assigned_users' => Issue::getAssignedUsers($issue_id))); } else { $issue_details = Issue::getDetails($issue_id); // force assignment change if (@$_REQUEST['target'] == 'replace') { // remove current user(s) first Issue::deleteUserAssociations($issue_id, $usr_id); } $res = Issue::addUserAssociation($usr_id, $issue_id, $usr_id); $tpl->assign('self_assign_result', $res); Notification::subscribeUser($usr_id, $issue_id, $usr_id, Notification::getDefaultActions($issue_id, User::getEmail($usr_id), 'self_assign')); Workflow::handleAssignmentChange($prj_id, $issue_id, $usr_id, $issue_details, Issue::getAssignedUserIDs($issue_id), false); } $tpl->assign('current_user_prefs', Prefs::get($usr_id)); $tpl->displayTemplate();
/** * Sets the assignees for the issue * * @param integer $issue_id * @param array $assignees * @return int 1 if success, -1 if error, 0 if no change was needed. */ public static function setAssignees($issue_id, $assignees) { if (!is_array($assignees)) { $assignees = array(); } // see if there is anything to change $old_assignees = self::getAssignedUserIDs($issue_id); if (count(array_diff($old_assignees, $assignees)) == 0 && count(array_diff($assignees, $old_assignees)) == 0) { return 0; } $old_assignee_names = self::getAssignedUsers($issue_id); Workflow::handleAssignmentChange(self::getProjectID($issue_id), $issue_id, Auth::getUserID(), self::getDetails($issue_id), $assignees, true); // clear up the assignments for this issue, and then assign it to the current user self::deleteUserAssociations($issue_id); $assignee_names = array(); foreach ($assignees as $assignee) { $res = self::addUserAssociation(Auth::getUserID(), $issue_id, $assignee, false); if ($res == -1) { return -1; } $assignee_names[] = User::getFullName($assignee); Notification::subscribeUser(Auth::getUserID(), $issue_id, $assignee, Notification::getDefaultActions($issue_id, User::getEmail($assignee), 'set_assignees'), false); } Notification::notifyNewAssignment($assignees, $issue_id); $usr_id = Auth::getUserID(); History::add($issue_id, $usr_id, 'user_associated', 'Issue assignment to changed ({changes}) by {user}', array('changes' => History::formatChanges(implode(', ', $old_assignee_names), implode(', ', $assignee_names)), 'user' => User::getFullName($usr_id))); return 1; }
$res = Support::removeEmails(); $tpl->assign('remove_email_result', $res); } elseif ($cat == 'clear_duplicate') { $res = Issue::clearDuplicateStatus($iss_id); $tpl->assign('clear_duplicate_result', $res); } elseif ($cat == 'delete_phone') { $res = Phone_Support::remove($id); $tpl->assign('delete_phone_result', $res); } elseif ($cat == 'new_status') { $res = Issue::setStatus($iss_id, $status_id, true); if ($res == 1) { History::add($iss_id, $usr_id, 'status_changed', "Issue manually set to status '{status}' by {user}", array('status' => Status::getStatusTitle($status_id), 'user' => User::getFullName($usr_id))); } $tpl->assign('new_status_result', $res); } elseif ($cat == 'authorize_reply') { $res = Authorized_Replier::addUser($iss_id, $usr_id); $tpl->assign('authorize_reply_result', $res); } elseif ($cat == 'remove_quarantine') { if (Auth::getCurrentRole() > User::getRoleID('Developer')) { $res = Issue::setQuarantine($iss_id, 0); $tpl->assign('remove_quarantine_result', $res); } } elseif ($cat == 'selfnotify') { if (Issue::canAccess($iss_id, $usr_id)) { $res = Notification::subscribeUser($usr_id, $iss_id, $usr_id, Notification::getDefaultActions($iss_id)); $tpl->assign('selfnotify_result', $res); } } $tpl->assign('current_user_prefs', Prefs::get($usr_id)); $tpl->assign('cat', $cat); $tpl->displayTemplate();
public function addExtraRecipientsToNotificationList($prj_id, $email, $is_auto_created = false) { if (empty($email['to']) && !empty($email['sup_to'])) { $email['to'] = $email['sup_to']; } if (empty($email['cc']) && !empty($email['sup_cc'])) { $email['cc'] = $email['sup_cc']; } $project_details = Project::getDetails($prj_id); $addresses_not_too_add = explode(',', strtolower($project_details['prj_mail_aliases'])); array_push($addresses_not_too_add, $project_details['prj_outgoing_sender_email']); $addresses = array(); $to_addresses = Mail_Helper::getEmailAddresses(@$email['to']); if (count($to_addresses)) { $addresses = $to_addresses; } $cc_addresses = Mail_Helper::getEmailAddresses(@$email['cc']); if (count($cc_addresses)) { $addresses = array_merge($addresses, $cc_addresses); } $subscribers = Notification::getSubscribedEmails($email['issue_id']); foreach ($addresses as $address) { $address = strtolower($address); if (!in_array($address, $subscribers) && !in_array($address, $addresses_not_too_add)) { Notification::subscribeEmail(Auth::getUserID(), $email['issue_id'], $address, Notification::getDefaultActions($email['issue_id'], $address, 'add_extra_recipients')); if ($is_auto_created) { Notification::notifyAutoCreatedIssue($prj_id, $email['issue_id'], $email['from'], $email['date'], $email['subject'], $address); } } } }
include_once "config.inc.php"; include_once APP_INC_PATH . "class.template.php"; include_once APP_INC_PATH . "class.auth.php"; include_once APP_INC_PATH . "class.project.php"; include_once APP_INC_PATH . "class.notification.php"; include_once APP_INC_PATH . "class.prefs.php"; include_once APP_INC_PATH . "db_access.php"; $tpl = new Template_API(); $tpl->setTemplate("notification.tpl.html"); Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true); $usr_id = Auth::getUserID(); $prj_id = Auth::getCurrentProject(); $issue_id = @$HTTP_POST_VARS["issue_id"] ? $HTTP_POST_VARS["issue_id"] : $HTTP_GET_VARS["iss_id"]; $tpl->assign("issue_id", $issue_id); // format default actions properly $default = Notification::getDefaultActions(); $res = array(); foreach ($default as $action) { $res[$action] = 1; } $tpl->assign("default_actions", $res); if (@$HTTP_POST_VARS["cat"] == "insert") { $res = Notification::subscribeEmail($usr_id, $issue_id, $HTTP_POST_VARS['email'], $HTTP_POST_VARS['actions']); $tpl->assign("insert_result", $res); } elseif (@$HTTP_GET_VARS["cat"] == "edit") { $res = Notification::getDetails($HTTP_GET_VARS["id"]); $tpl->assign("info", $res); } elseif (@$HTTP_POST_VARS["cat"] == "update") { $res = Notification::update($HTTP_POST_VARS["id"]); $tpl->assign("update_result", $res); } elseif (@$HTTP_POST_VARS["cat"] == "delete") {
/** * Method used to add a note using the user interface form * available in the application. * * @param integer $usr_id The user ID * @param integer $issue_id The issue ID * @param string $unknown_user The email address of a user that sent the blocked email that was turned into this note. Default is false. * @param boolean $log If adding this note should be logged. Default true. * @param boolean $closing If The issue is being closed. Default false * @param boolean $send_notification Whether to send a notification about this note or not * @access public * @return integer the new note id if the insert worked, -1 or -2 otherwise */ function insert($usr_id, $issue_id, $unknown_user = FALSE, $log = true, $closing = false, $send_notification = true) { global $HTTP_POST_VARS; $issue_id = Misc::escapeInteger($issue_id); if (@$HTTP_POST_VARS['add_extra_recipients'] != 'yes') { $note_cc = array(); } else { $note_cc = $HTTP_POST_VARS['note_cc']; } // add the poster to the list of people to be subscribed to the notification list // only if there is no 'unknown user'. $note_cc[] = $usr_id; if ($unknown_user == false) { for ($i = 0; $i < count($note_cc); $i++) { Notification::subscribeUser($usr_id, $issue_id, $note_cc[$i], Notification::getDefaultActions()); } } if (Validation::isWhitespace($HTTP_POST_VARS["note"])) { return -2; } if (empty($HTTP_POST_VARS['message_id'])) { $HTTP_POST_VARS['message_id'] = Mail_API::generateMessageID(); } $stmt = "INSERT INTO\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "note\n (\n not_iss_id,\n not_usr_id,\n not_created_date,\n not_note,\n not_title"; if (!@empty($HTTP_POST_VARS['blocked_msg'])) { $stmt .= ", not_blocked_message"; } $stmt .= ", not_message_id"; if (!@empty($HTTP_POST_VARS['parent_id'])) { $stmt .= ", not_parent_id"; } if ($unknown_user != false) { $stmt .= ", not_unknown_user"; } $stmt .= "\n ) VALUES (\n {$issue_id},\n {$usr_id},\n '" . Date_API::getCurrentDateGMT() . "',\n '" . Misc::escapeString($HTTP_POST_VARS["note"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["title"]) . "'"; if (!@empty($HTTP_POST_VARS['blocked_msg'])) { $stmt .= ", '" . Misc::escapeString($HTTP_POST_VARS['blocked_msg']) . "'"; } $stmt .= ", '" . Misc::escapeString($HTTP_POST_VARS['message_id']) . "'"; if (!@empty($HTTP_POST_VARS['parent_id'])) { $stmt .= ", " . Misc::escapeInteger($HTTP_POST_VARS['parent_id']) . ""; } if ($unknown_user != false) { $stmt .= ", '" . Misc::escapeString($unknown_user) . "'"; } $stmt .= "\n )"; $res = $GLOBALS["db_api"]->dbh->query($stmt); if (PEAR::isError($res)) { Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__); return -1; } else { $new_note_id = $GLOBALS["db_api"]->get_last_insert_id(); Issue::markAsUpdated($issue_id, 'note'); if ($log) { // need to save a history entry for this History::add($issue_id, $usr_id, History::getTypeID('note_added'), 'Note added by ' . User::getFullName($usr_id)); } // send notifications for the issue being updated if ($send_notification) { $internal_only = true; if (@$HTTP_POST_VARS['add_extra_recipients'] != 'yes' && @count($HTTP_POST_VARS['note_cc']) > 0) { Notification::notify($issue_id, 'notes', $new_note_id, $internal_only, $HTTP_POST_VARS['note_cc']); } else { Notification::notify($issue_id, 'notes', $new_note_id, $internal_only); } Workflow::handleNewNote(Issue::getProjectID($issue_id), $issue_id, $usr_id, $closing); } // need to return the new note id here so it can // be re-used to associate internal-only attachments return $new_note_id; } }
/** * Method used to add a new issue using the normal report form. * * @access public * @return integer The new issue ID */ function insert() { global $HTTP_POST_VARS, $HTTP_POST_FILES, $insert_errors; $usr_id = Auth::getUserID(); $prj_id = Auth::getCurrentProject(); $initial_status = Project::getInitialStatus($prj_id); $insert_errors = array(); $missing_fields = array(); if ($HTTP_POST_VARS["category"] == '-1') { $missing_fields[] = "Category"; } if ($HTTP_POST_VARS["priority"] == '-1') { $missing_fields[] = "Priority"; } if ($HTTP_POST_VARS["estimated_dev_time"] == '') { $HTTP_POST_VARS["estimated_dev_time"] = 0; } // add new issue $stmt = "INSERT INTO\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue\n (\n iss_prj_id,\n"; if (!empty($HTTP_POST_VARS["group"])) { $stmt .= "iss_grp_id,\n"; } if (!empty($HTTP_POST_VARS["category"])) { $stmt .= "iss_prc_id,\n"; } if (!empty($HTTP_POST_VARS["release"])) { $stmt .= "iss_pre_id,\n"; } if (!empty($HTTP_POST_VARS["priority"])) { $stmt .= "iss_pri_id,\n"; } $stmt .= "iss_usr_id,"; if (!empty($initial_status)) { $stmt .= "iss_sta_id,"; } if (Customer::hasCustomerIntegration($prj_id)) { $stmt .= "\n iss_customer_id,\n iss_customer_contact_id,\n iss_contact_person_lname,\n iss_contact_person_fname,\n iss_contact_email,\n iss_contact_phone,\n iss_contact_timezone,"; } $stmt .= "\n iss_created_date,\n iss_last_public_action_date,\n iss_last_public_action_type,\n iss_summary,\n iss_description,\n iss_dev_time,\n iss_private,\n iss_root_message_id\n ) VALUES (\n " . $prj_id . ",\n"; if (!empty($HTTP_POST_VARS["group"])) { $stmt .= Misc::escapeInteger($HTTP_POST_VARS["group"]) . ",\n"; } if (!empty($HTTP_POST_VARS["category"])) { $stmt .= Misc::escapeInteger($HTTP_POST_VARS["category"]) . ",\n"; } if (!empty($HTTP_POST_VARS["release"])) { $stmt .= Misc::escapeInteger($HTTP_POST_VARS["release"]) . ",\n"; } if (!empty($HTTP_POST_VARS["priority"])) { $stmt .= Misc::escapeInteger($HTTP_POST_VARS["priority"]) . ","; } // if we are creating an issue for a customer, put the // main customer contact as the reporter for it if (Customer::hasCustomerIntegration($prj_id)) { $contact_usr_id = User::getUserIDByContactID($HTTP_POST_VARS['contact']); if (empty($contact_usr_id)) { $contact_usr_id = $usr_id; } $stmt .= Misc::escapeInteger($contact_usr_id) . ","; } else { $stmt .= $usr_id . ","; } if (!empty($initial_status)) { $stmt .= Misc::escapeInteger($initial_status) . ","; } if (Customer::hasCustomerIntegration($prj_id)) { $stmt .= "\n " . Misc::escapeInteger($HTTP_POST_VARS['customer']) . ",\n " . Misc::escapeInteger($HTTP_POST_VARS['contact']) . ",\n '" . Misc::escapeString($HTTP_POST_VARS["contact_person_lname"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["contact_person_fname"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["contact_email"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["contact_phone"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["contact_timezone"]) . "',"; } $stmt .= "\n '" . Date_API::getCurrentDateGMT() . "',\n '" . Date_API::getCurrentDateGMT() . "',\n 'created',\n '" . Misc::escapeString($HTTP_POST_VARS["summary"]) . "',\n '" . Misc::escapeString($HTTP_POST_VARS["description"]) . "',\n " . Misc::escapeString($HTTP_POST_VARS["estimated_dev_time"]) . ",\n " . Misc::escapeInteger($HTTP_POST_VARS["private"]) . " ,\n '" . Misc::escapeString(Mail_API::generateMessageID()) . "'\n )"; $res = $GLOBALS["db_api"]->dbh->query($stmt); if (PEAR::isError($res)) { Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__); return -1; } else { $new_issue_id = $GLOBALS["db_api"]->get_last_insert_id(); $has_TAM = false; $has_RR = false; $info = User::getNameEmail($usr_id); // log the creation of the issue History::add($new_issue_id, Auth::getUserID(), History::getTypeID('issue_opened'), 'Issue opened by ' . User::getFullName(Auth::getUserID())); $emails = array(); if (Customer::hasCustomerIntegration($prj_id)) { if (@count($HTTP_POST_VARS['contact_extra_emails']) > 0) { $emails = $HTTP_POST_VARS['contact_extra_emails']; } // add the primary contact to the notification list if ($HTTP_POST_VARS['add_primary_contact'] == 'yes') { $contact_email = User::getEmailByContactID($HTTP_POST_VARS['contact']); if (!empty($contact_email)) { $emails[] = $contact_email; } } // if there are any technical account managers associated with this customer, add these users to the notification list $managers = Customer::getAccountManagers($prj_id, $HTTP_POST_VARS['customer']); $manager_usr_ids = array_keys($managers); $manager_emails = array_values($managers); $emails = array_merge($emails, $manager_emails); } // add the reporter to the notification list $emails[] = $info['usr_email']; $emails = array_unique($emails); // COMPAT: version >= 4.0.1 $actions = Notification::getDefaultActions(); foreach ($emails as $address) { Notification::subscribeEmail($usr_id, $new_issue_id, $address, $actions); } // only assign the issue to an user if the associated customer has any technical account managers $users = array(); $has_TAM = false; if (Customer::hasCustomerIntegration($prj_id) && count($manager_usr_ids) > 0) { foreach ($manager_usr_ids as $manager_usr_id) { $users[] = $manager_usr_id; Issue::addUserAssociation($usr_id, $new_issue_id, $manager_usr_id, false); History::add($new_issue_id, $usr_id, History::getTypeID('issue_auto_assigned'), 'Issue auto-assigned to ' . User::getFullName($manager_usr_id) . ' (TAM)'); } $has_TAM = true; } // now add the user/issue association (aka assignments) if (@count($HTTP_POST_VARS["users"]) > 0) { for ($i = 0; $i < count($HTTP_POST_VARS["users"]); $i++) { Notification::subscribeUser($usr_id, $new_issue_id, $HTTP_POST_VARS["users"][$i], $actions); Issue::addUserAssociation($usr_id, $new_issue_id, $HTTP_POST_VARS["users"][$i]); if ($HTTP_POST_VARS["users"][$i] != $usr_id) { $users[] = $HTTP_POST_VARS["users"][$i]; } } } else { // only use the round-robin feature if this new issue was not // already assigned to a customer account manager if (@count($manager_usr_ids) < 1) { $assignee = Round_Robin::getNextAssignee($prj_id); // assign the issue to the round robin person if (!empty($assignee)) { $users[] = $assignee; Issue::addUserAssociation($usr_id, $new_issue_id, $assignee, false); History::add($new_issue_id, APP_SYSTEM_USER_ID, History::getTypeID('rr_issue_assigned'), 'Issue auto-assigned to ' . User::getFullName($assignee) . ' (RR)'); $has_RR = true; } } } // now process any files being uploaded $found = 0; for ($i = 0; $i < count(@$HTTP_POST_FILES["file"]["name"]); $i++) { if (!@empty($HTTP_POST_FILES["file"]["name"][$i])) { $found = 1; break; } } if ($found) { $files = array(); for ($i = 0; $i < count($HTTP_POST_FILES["file"]["name"]); $i++) { $filename = @$HTTP_POST_FILES["file"]["name"][$i]; if (empty($filename)) { continue; } $blob = Misc::getFileContents($HTTP_POST_FILES["file"]["tmp_name"][$i]); if (empty($blob)) { // error reading a file $insert_errors["file[{$i}]"] = "There was an error uploading the file '{$filename}'."; continue; } $files[] = array("filename" => $filename, "type" => $HTTP_POST_FILES['file']['type'][$i], "blob" => $blob); } if (count($files) > 0) { $attachment_id = Attachment::add($new_issue_id, $usr_id, 'Files uploaded at issue creation time'); foreach ($files as $file) { Attachment::addFile($attachment_id, $new_issue_id, $file["filename"], $file["type"], $file["blob"]); } } } // need to associate any emails ? if (!empty($HTTP_POST_VARS["attached_emails"])) { $items = explode(",", $HTTP_POST_VARS["attached_emails"]); Support::associate($usr_id, $new_issue_id, $items, true); } // need to notify any emails being converted into issues ? if (@count($HTTP_POST_VARS["notify_senders"]) > 0) { $recipients = Notification::notifyEmailConvertedIntoIssue($prj_id, $new_issue_id, $HTTP_POST_VARS["notify_senders"], $customer_id); } else { $recipients = array(); } // need to process any custom fields ? if (@count($HTTP_POST_VARS["custom_fields"]) > 0) { foreach ($HTTP_POST_VARS["custom_fields"] as $fld_id => $value) { Custom_Field::associateIssue($new_issue_id, $fld_id, $value); } } // also send a special confirmation email to the customer contact if (@$HTTP_POST_VARS['notify_customer'] == 'yes' && !empty($HTTP_POST_VARS['contact'])) { // also need to pass the list of sender emails already notified, // so we can avoid notifying the same person again $contact_email = User::getEmailByContactID($HTTP_POST_VARS['contact']); if (@(!in_array($contact_email, $recipients))) { Customer::notifyCustomerIssue($prj_id, $new_issue_id, $HTTP_POST_VARS['contact']); } } Workflow::handleNewIssue($prj_id, $new_issue_id, $has_TAM, $has_RR); // also notify any users that want to receive emails anytime a new issue is created Notification::notifyNewIssue($prj_id, $new_issue_id); return $new_issue_id; } }
$info = $GLOBALS["db_api"]->dbh->getOne($stmt); if (PEAR::isError($info)) { Error_Handler::logError(array($info->getMessage(), $info->getDebugInfo()), __FILE__, __LINE__); return false; } else { $target_usr_id = $info; $newstatus = 8; $_REQUEST["target"] = "replace"; } } } // check if issue is assigned to someone else and if so, confirm change. $assigned_user_ids = Issue::getAssignedUserIDs($issue_id); if (count($assigned_user_ids) > 0 && empty($_REQUEST["target"]) && !$_REQUEST['assigntomerc']) { $tpl->assign(array("prompt_override" => 1, "assigned_users" => Issue::getAssignedUsers($issue_id))); } else { // force assignment change if (@$_REQUEST["target"] == "replace") { // remove current user(s) first Issue::deleteUserAssociations($issue_id, $usr_id); } $res = Issue::addUserAssociation($usr_id, $issue_id, $target_usr_id); $tpl->assign("self_assign_result", $res); if ($newstatus) { $res = Issue::setStatus($issue_id, $newstatus, true); } Notification::subscribeUser($usr_id, $issue_id, $target_usr_id, Notification::getDefaultActions()); Workflow::handleAssignment($prj_id, $issue_id, $target_usr_id); } $tpl->assign("current_user_prefs", Prefs::get($usr_id)); $tpl->displayTemplate();