private function processResult(&$data, $date_field, $issue_field)
{
$timezone = Date_Helper::getPreferredTimezone($this->usr_id);
foreach ($data as &$res) {
if (!Issue::canAccess($res[$issue_field], $this->usr_id)) {
continue;
}
$res['customer'] = null;
if ($this->crm) {
try {
$customer = $this->crm->getCustomer(Issue::getCustomerID($res[$issue_field]));
$res['customer'] = $customer->getName();
} catch (CRMException $e) {
}
}
$res['date'] = Date_Helper::getFormattedDate($res[$date_field], $timezone);
// need to decode From:, To: mail headers
if (isset($res['sup_from'])) {
$res['sup_from'] = Mime_Helper::fixEncoding($res['sup_from']);
}
if (isset($res['sup_to'])) {
$res['sup_to'] = Mime_Helper::fixEncoding($res['sup_to']);
}
}
}
$tpl->assign("associate_result", $res);
}
@$tpl->assign('total_emails', count($HTTP_POST_VARS['item']));
} else {
@$tpl->assign('emails', $HTTP_GET_VARS['item']);
@$tpl->assign('total_emails', count($HTTP_GET_VARS['item']));
$prj_id = Issue::getProjectID($HTTP_GET_VARS['issue']);
if (Customer::hasCustomerIntegration($prj_id)) {
// check if the selected emails all have sender email addresses that are associated with the issue' customer
$senders = Support::getSender($HTTP_GET_VARS['item']);
$sender_emails = array();
for ($i = 0; $i < count($senders); $i++) {
$email = Mail_API::getEmailAddress($senders[$i]);
$sender_emails[$email] = $senders[$i];
}
$customer_id = Issue::getCustomerID($HTTP_GET_VARS['issue']);
if (!empty($customer_id)) {
$contact_emails = array_keys(Customer::getContactEmailAssocList($prj_id, $customer_id));
$unknown_contacts = array();
foreach ($sender_emails as $email => $address) {
if (!@in_array($email, $contact_emails)) {
$usr_id = User::getUserIDByEmail($email);
if (empty($usr_id)) {
$unknown_contacts[] = $address;
} else {
// if we got a real user ID, check if the customer user is the correct one
// (i.e. a contact from the customer associated with the selected issue)
if (User::getRoleByUser($usr_id, $prj_id) == User::getRoleID('Customer')) {
// also check if the associated customer ID, if any, matches the one in the issue
$user_customer_id = User::getCustomerID($usr_id);
if ($user_customer_id != $customer_id) {
/**
* Method used to get an associative array of names and emails
* that are associated with a given project and issue.
*
* @access public
* @param integer $prj_id The project ID
* @param integer $issue_id The issue ID
* @return array List of names and emails
*/
function getAddressBookAssocList($prj_id, $issue_id = FALSE)
{
if ($issue_id) {
$customer_id = Issue::getCustomerID($issue_id);
}
$stmt = "SELECT\n usr_full_name,\n usr_email\n FROM\n " . ETEL_USER_TABLE . ",\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "project_user\n WHERE\n pru_prj_id=" . Misc::escapeInteger($prj_id) . " AND\n pru_usr_id=usr_id AND\n usr_status='active' AND\n usr_id <> " . APP_SYSTEM_USER_ID;
if (!empty($customer_id)) {
$stmt .= " AND (usr_customer_id IS NULL OR usr_customer_id IN (0, " . Misc::escapeInteger($customer_id) . ")) ";
} else {
$stmt .= " AND (usr_customer_id IS NULL OR usr_customer_id=0) ";
}
$stmt .= "\n ORDER BY\n usr_customer_id DESC,\n usr_full_name ASC";
$res = $GLOBALS["db_api"]->dbh->getAssoc($stmt);
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return "";
} else {
return $res;
}
}
function getIncidentTypes($p)
{
$email = XML_RPC_decode($p->getParam(0));
$password = XML_RPC_decode($p->getParam(1));
$auth = authenticate($email, $password);
if (is_object($auth)) {
return $auth;
}
$issue_id = XML_RPC_decode($p->getParam(2));
$redeemed_only = XML_RPC_decode($p->getParam(3));
$prj_id = Issue::getProjectID($issue_id);
createFakeCookie($email, $prj_id);
$customer_id = Issue::getCustomerID($issue_id);
if (!Customer::hasCustomerIntegration($prj_id)) {
// no customer integration
return new XML_RPC_Response(0, $XML_RPC_erruser + 1, "No customer integration for issue #{$issue_id}");
} elseif (!Customer::hasPerIncidentContract($prj_id, $customer_id)) {
// check if is per incident contract
return new XML_RPC_Response(0, $XML_RPC_erruser + 1, "Customer for issue #{$issue_id} does not have a per-incident contract");
}
$details = Customer::getDetails($prj_id, $customer_id);
foreach ($details['incident_details'] as $type_id => $type_details) {
$is_redeemed = Customer::isRedeemedIncident($prj_id, $issue_id, $type_id);
if ($redeemed_only && !$is_redeemed || !$redeemed_only && $is_redeemed) {
unset($details['incident_details'][$type_id]);
}
}
return new XML_RPC_Response(XML_RPC_Encode($details['incident_details']));
}
/**
* @param int $issue_id
* @param bool $redeemed_only
* @return array
* @access protected
*/
public function getIncidentTypes($issue_id, $redeemed_only)
{
$prj_id = Issue::getProjectID($issue_id);
AuthCookie::setProjectCookie($prj_id);
// FIXME: $customer_id unused
$customer_id = Issue::getCustomerID($issue_id);
if (!CRM::hasCustomerIntegration($prj_id)) {
// no customer integration
throw new RemoteApiException("No customer integration for issue #{$issue_id}");
}
$crm = CRM::getInstance($prj_id);
// FIXME: $all_types unused
$all_types = $crm->getIncidentTypes();
$contract = $crm->getContract(Issue::getContractID($issue_id));
if (!$contract->hasPerIncident()) {
// check if is per incident contract
throw new RemoteApiException("Customer for issue #{$issue_id} does not have a per-incident contract");
}
$incidents = $contract->getIncidents();
foreach ($incidents as $type_id => $type_details) {
$is_redeemed = $contract->isRedeemedIncident($issue_id, $type_id);
if ($redeemed_only && !$is_redeemed || !$redeemed_only && $is_redeemed) {
unset($incidents[$type_id]);
}
}
return $incidents;
}
/**
* Checks whether the given email address is allowed to send emails in the
* issue ID.
*
* @access public
* @param integer $issue_id The issue ID
* @param string $sender_email The email address
* @return boolean
*/
function isAllowedToEmail($issue_id, $sender_email)
{
$prj_id = Issue::getProjectID($issue_id);
// check the workflow
$workflow_can_email = Workflow::canEmailIssue($prj_id, $issue_id, $sender_email);
if ($workflow_can_email != null) {
return $workflow_can_email;
}
$is_allowed = true;
$sender_usr_id = User::getUserIDByEmail($sender_email);
if (empty($sender_usr_id)) {
if (Customer::hasCustomerIntegration($prj_id)) {
// check for a customer contact with several email addresses
$customer_id = Issue::getCustomerID($issue_id);
$contact_emails = array_keys(Customer::getContactEmailAssocList($prj_id, $customer_id, Issue::getContractID($issue_id)));
$contact_emails = array_map('strtolower', $contact_emails);
if (!in_array(strtolower($sender_email), $contact_emails) && !Authorized_Replier::isAuthorizedReplier($issue_id, $sender_email)) {
$is_allowed = false;
}
} else {
if (!Authorized_Replier::isAuthorizedReplier($issue_id, $sender_email)) {
$is_allowed = false;
}
}
} else {
// check if this user is not a customer and
// also not in the assignment list for the current issue and
// also not in the authorized repliers list
// also not the reporter
$details = Issue::getDetails($issue_id);
if (!Issue::canAccess($issue_id, $sender_usr_id)) {
$is_allowed = false;
}
if ($sender_usr_id != $details['iss_usr_id'] && !Authorized_Replier::isUserAuthorizedReplier($issue_id, $sender_usr_id) && !Issue::isAssignedToUser($issue_id, $sender_usr_id) && User::getRoleByUser($sender_usr_id, Issue::getProjectID($issue_id)) != User::getRoleID('Customer')) {
$is_allowed = false;
} elseif (User::getRoleByUser($sender_usr_id, Issue::getProjectID($issue_id)) == User::getRoleID('Customer') && User::getCustomerID($sender_usr_id) != Issue::getCustomerID($issue_id)) {
$is_allowed = false;
}
}
return $is_allowed;
}
/**
* Method used to get an associative array of names and emails
* that are associated with a given project and issue.
*
* @param integer $prj_id The project ID
* @param integer $issue_id The issue ID
* @return array List of names and emails
*/
public static function getAddressBookAssocList($prj_id, $issue_id = false)
{
if ($issue_id) {
$customer_id = Issue::getCustomerID($issue_id);
}
$stmt = "SELECT\n usr_full_name,\n usr_email\n FROM\n {{%user}},\n {{%project_user}}\n WHERE\n pru_prj_id=? AND\n pru_usr_id=usr_id AND\n usr_status='active' AND\n usr_id <> ?";
$params = array($prj_id, APP_SYSTEM_USER_ID);
if (!empty($customer_id)) {
$stmt .= ' AND (usr_customer_id IS NULL OR usr_customer_id IN (0, ?)) ';
$params[] = $customer_id;
} else {
$stmt .= ' AND (usr_customer_id IS NULL OR usr_customer_id=0) ';
}
$stmt .= '
ORDER BY
usr_customer_id DESC,
usr_full_name ASC';
try {
$res = DB_Helper::getInstance()->fetchAssoc($stmt, $params);
} catch (DbException $e) {
return '';
}
return $res;
}
/**
* Updates the incident counts
*
* @access public
* @param integer $prj_id The project ID
* @param integer $issue_id The issue ID
* @param array $data An array of data containing which incident types to update.
* @return integer 1 if all updates were successful, -1 or -2 otherwise.
*/
function updateRedeemedIncidents($prj_id, $issue_id, $data)
{
$details = Customer::getDetails($prj_id, Issue::getCustomerID($issue_id));
foreach ($details['incident_details'] as $type_id => $type_details) {
$is_redeemed = Customer::isRedeemedIncident($prj_id, $issue_id, $type_id);
if ($is_redeemed && @$data[$type_id] != 1) {
// un-redeem issue
$res = Customer::unflagIncident($prj_id, $issue_id, $type_id);
} elseif (!$is_redeemed && @$data[$type_id] == 1) {
// redeem issue
if ($type_details['total'] - $type_details['redeemed'] > 0) {
$res = Customer::flagIncident($prj_id, $issue_id, $type_id);
} else {
$res = -1;
}
} else {
$res = 1;
}
if ($res != 1) {
return $res;
}
}
return $res;
}
function processResult($res, $date_field, $issue_field)
{
global $prj_id;
global $usr_id;
$data = array();
for ($i = 0; $i < count($res); $i++) {
if (!Issue::canAccess($res[$i][$issue_field], $usr_id)) {
continue;
}
if (Customer::hasCustomerIntegration($prj_id)) {
$details = Customer::getDetails($prj_id, Issue::getCustomerID($res[$i][$issue_field]));
$res[$i]["customer"] = @$details['customer_name'];
}
$res[$i]["date"] = Date_API::getFormattedDate($res[$i][$date_field], Date_API::getPreferredTimezone($usr_id));
// need to decode From:, To: mail headers
if (isset($res[$i]["sup_from"])) {
$res[$i]["sup_from"] = Mime_Helper::fixEncoding($res[$i]["sup_from"]);
}
if (isset($res[$i]["sup_to"])) {
$res[$i]["sup_to"] = Mime_Helper::fixEncoding($res[$i]["sup_to"]);
}
$data[] = $res[$i];
}
return $data;
}
// | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
// | GNU General Public License for more details. |
// | |
// | You should have received a copy of the GNU General Public License |
// | along with this program; if not, write to: |
// | |
// | Free Software Foundation, Inc. |
// | 59 Temple Place - Suite 330 |
// | Boston, MA 02111-1307, USA. |
// +----------------------------------------------------------------------+
// | Authors: Bryan Alsdorf <*****@*****.**> |
// +----------------------------------------------------------------------+
//
// This page handles marking an issue as 'redeeming' an incident.
include_once "config.inc.php";
include_once APP_INC_PATH . "class.template.php";
include_once APP_INC_PATH . "class.customer.php";
include_once APP_INC_PATH . "db_access.php";
Auth::checkAuthentication(APP_COOKIE, 'index.php?err=5', true);
$prj_id = Auth::getCurrentProject();
$issue_id = $_REQUEST['iss_id'];
$tpl = new Template_API();
$tpl->setTemplate('redeem_incident.tpl.html');
if (!empty($_REQUEST['submit'])) {
// update counts
$res = Customer::updateRedeemedIncidents($prj_id, $issue_id, @$_REQUEST['redeem']);
$tpl->assign('res', $res);
}
$details = Customer::getDetails($prj_id, Issue::getCustomerID($issue_id), true);
$tpl->assign(array('issue_id' => $issue_id, 'redeemed' => Customer::getRedeemedIncidentDetails($prj_id, $issue_id), 'incident_details' => $details['incident_details']));
$tpl->displayTemplate();
/**
* Generates the specialized headers for an email.
*
* @access public
* @param integer $issue_id The issue ID
* @param string $type The type of message this is
* @param string $headers The existing headers of this message.
* @param integer $sender_usr_id The id of the user sending this email.
* @return array An array of specialized headers
*/
function getSpecializedHeaders($issue_id, $type, $headers, $sender_usr_id)
{
$new_headers = array();
if (!empty($issue_id)) {
$prj_id = Issue::getProjectID($issue_id);
if (count(Group::getAssocList($prj_id)) > 0) {
// group issue is currently assigned too
$new_headers['X-Eventum-Group-Issue'] = Group::getName(Issue::getGroupID($issue_id));
// group of whoever is sending this message.
if (empty($sender_usr_id)) {
$new_headers['X-Eventum-Group-Replier'] = $new_headers['X-Eventum-Group-Issue'];
} else {
$new_headers['X-Eventum-Group-Replier'] = Group::getName(User::getGroupID($sender_usr_id));
}
// group of current assignee
$assignees = Issue::getAssignedUserIDs($issue_id);
if (empty($assignees[0])) {
$new_headers['X-Eventum-Group-Assignee'] = '';
} else {
$new_headers['X-Eventum-Group-Assignee'] = @Group::getName(User::getGroupID($assignees[0]));
}
}
if (Customer::hasCustomerIntegration($prj_id)) {
if (empty($support_levels)) {
$support_levels = Customer::getSupportLevelAssocList($prj_id);
}
$customer_id = Issue::getCustomerID($issue_id);
if (!empty($customer_id)) {
$customer_details = Customer::getDetails($prj_id, $customer_id);
$new_headers['X-Eventum-Customer'] = $customer_details['customer_name'];
}
if (count($support_levels) > 0) {
$new_headers['X-Eventum-Level'] = $support_levels[Customer::getSupportLevelID($prj_id, $customer_id)];
}
}
$new_headers['X-Eventum-Category'] = Category::getTitle(Issue::getCategory($issue_id));
$new_headers['X-Eventum-Project'] = Project::getName($prj_id);
}
$new_headers['X-Eventum-Type'] = $type;
return $new_headers;
}
/**
* Generates the specialized headers for an email.
*
* @param integer $issue_id The issue ID
* @param string $type The type of message this is
* @param string $headers The existing headers of this message.
* @param integer $sender_usr_id The id of the user sending this email.
* @return array An array of specialized headers
*/
public static function getSpecializedHeaders($issue_id, $type, $headers, $sender_usr_id)
{
$new_headers = array();
if (!empty($issue_id)) {
$prj_id = Issue::getProjectID($issue_id);
if (count(Group::getAssocList($prj_id)) > 0) {
// group issue is currently assigned too
$new_headers['X-Eventum-Group-Issue'] = Group::getName(Issue::getGroupID($issue_id));
// group of whoever is sending this message.
if (empty($sender_usr_id)) {
$new_headers['X-Eventum-Group-Replier'] = $new_headers['X-Eventum-Group-Issue'];
} else {
$new_headers['X-Eventum-Group-Replier'] = Group::getName(User::getGroupID($sender_usr_id));
}
// group of current assignee
$assignees = Issue::getAssignedUserIDs($issue_id);
if (empty($assignees[0])) {
$new_headers['X-Eventum-Group-Assignee'] = '';
} else {
$new_headers['X-Eventum-Group-Assignee'] = @Group::getName(User::getGroupID($assignees[0]));
}
}
if (CRM::hasCustomerIntegration($prj_id)) {
$crm = CRM::getInstance($prj_id);
try {
$customer = $crm->getCustomer(Issue::getCustomerID($issue_id));
$new_headers['X-Eventum-Customer'] = $customer->getName();
} catch (CustomerNotFoundException $e) {
}
try {
$contract = $crm->getContract(Issue::getContractID($issue_id));
$support_level = $contract->getSupportLevel();
if (is_object($support_level)) {
$new_headers['X-Eventum-Level'] = $support_level->getName();
}
} catch (ContractNotFoundException $e) {
}
}
// add assignee header
$new_headers['X-Eventum-Assignee'] = implode(',', User::getEmail(Issue::getAssignedUserIDs($issue_id)));
$new_headers['X-Eventum-Category'] = Category::getTitle(Issue::getCategory($issue_id));
$new_headers['X-Eventum-Project'] = Project::getName($prj_id);
$new_headers['X-Eventum-Priority'] = Priority::getTitle(Issue::getPriority($issue_id));
// handle custom fields
$cf_values = Custom_Field::getValuesByIssue($prj_id, $issue_id);
$cf_titles = Custom_Field::getFieldsToBeListed($prj_id);
foreach ($cf_values as $fld_id => $values) {
// skip empty titles
// TODO: why they are empty?
if (!isset($cf_titles[$fld_id])) {
continue;
}
// skip empty values
if (empty($values)) {
continue;
}
$cf_value = implode(', ', (array) $values);
// value could be empty after multivalued field join
if (empty($cf_value)) {
continue;
}
// convert spaces for header fields
$cf_title = str_replace(' ', '_', $cf_titles[$fld_id]);
$new_headers['X-Eventum-CustomField-' . $cf_title] = $cf_value;
}
}
$new_headers['X-Eventum-Type'] = $type;
return $new_headers;
}
include_once APP_INC_PATH . "class.notification.php";
include_once APP_INC_PATH . "db_access.php";
$tpl = new Template_API();
$tpl->setTemplate("close.tpl.html");
Auth::checkAuthentication(APP_COOKIE);
$prj_id = Auth::getCurrentProject();
$issue_id = @$HTTP_POST_VARS["issue_id"] ? $HTTP_POST_VARS["issue_id"] : $HTTP_GET_VARS["id"];
$tpl->assign("extra_title", "Close Issue #{$issue_id}");
$notification_list = Notification::getSubscribers($issue_id, 'closed');
$tpl->assign("notification_list_all", $notification_list['all']);
$notification_list_internal = Notification::getSubscribers($issue_id, 'closed', User::getRoleID("standard User"));
$tpl->assign("notification_list_internal", $notification_list_internal['all']);
if (@$HTTP_POST_VARS["cat"] == "close") {
$res = Issue::close(Auth::getUserID(), $HTTP_POST_VARS["issue_id"], $HTTP_POST_VARS["send_notification"], $HTTP_POST_VARS["resolution"], $HTTP_POST_VARS["status"], $HTTP_POST_VARS["reason"], @$_REQUEST['notification_list']);
if (!empty($HTTP_POST_VARS['time_spent'])) {
$HTTP_POST_VARS['summary'] = 'Time entry inserted when closing issue.';
Time_Tracking::insertEntry();
}
if (Customer::hasCustomerIntegration($prj_id) && Customer::hasPerIncidentContract($prj_id, Issue::getCustomerID($issue_id))) {
Customer::updateRedeemedIncidents($prj_id, $issue_id, @$_REQUEST['redeem']);
}
$tpl->assign("close_result", $res);
}
$tpl->assign("statuses", Status::getClosedAssocList($prj_id));
$tpl->assign("resolutions", Resolution::getAssocList());
$tpl->assign("time_categories", Time_Tracking::getAssocCategories());
if (Customer::hasCustomerIntegration($prj_id) && Customer::hasPerIncidentContract($prj_id, Issue::getCustomerID($issue_id))) {
$details = Issue::getDetails($issue_id);
$tpl->assign(array('redeemed' => Customer::getRedeemedIncidentDetails($prj_id, $issue_id), 'incident_details' => $details['customer_info']['incident_details']));
}
$tpl->displayTemplate();
/**
* Method used to get the list of issues to be displayed in the grid layout.
*
* @access public
* @param integer $prj_id The current project ID
* @param array $options The search parameters
* @param integer $current_row The current page number
* @param integer $max The maximum number of rows per page
* @return array The list of issues to be displayed
*/
function getListing($prj_id, $options, $current_row = 0, $max = 5, $get_reporter = FALSE)
{
if (strtoupper($max) == "ALL") {
$max = 9999999;
}
$start = $current_row * $max;
// get the current user's role
$usr_id = Auth::getUserID();
$role_id = User::getRoleByUser($usr_id, $prj_id);
// get any custom fields that should be displayed
$custom_fields = Custom_Field::getFieldsToBeListed($prj_id);
$stmt = "SELECT\n iss_id,\n iss_grp_id,\n iss_prj_id,\n iss_sta_id,\n iss_customer_id,\n iss_created_date,\n iss_updated_date,\n iss_last_response_date,\n iss_closed_date,\n iss_last_customer_action_date,\n iss_usr_id,\n iss_summary,\n pri_title,\n prc_title,\n sta_title,\n sta_color status_color,\n sta_id,\n iqu_status,\n grp_name `group`,\n pre_title,\n iss_last_public_action_date,\n iss_last_public_action_type,\n iss_last_internal_action_date,\n iss_last_internal_action_type,\n " . Issue::getLastActionFields() . ",\n IF(iss_last_internal_action_date > iss_last_public_action_date, 'internal', 'public') AS action_type,\n iss_private,\n CONCAT(en_firstname,' ', en_lastname) as usr_full_name,\n iss_percent_complete,\n iss_dev_time,\n iss_expected_resolution_date\n FROM\n (\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue,\n " . ETEL_USER_TABLE_NOSUB . "";
// join custom fields if we are searching by custom fields
if (is_array($options['custom_field']) && count($options['custom_field']) > 0) {
foreach ($options['custom_field'] as $fld_id => $search_value) {
if (empty($search_value)) {
continue;
}
$field = Custom_Field::getDetails($fld_id);
if ($field['fld_type'] == 'date' && (empty($search_value['Year']) || empty($search_value['Month']) || empty($search_value['Day']))) {
continue;
}
if ($field['fld_type'] == 'multiple') {
$search_value = Misc::escapeInteger($search_value);
foreach ($search_value as $cfo_id) {
$stmt .= ",\n" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field as cf" . $fld_id . '_' . $cfo_id . "\n";
}
} else {
$stmt .= ",\n" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field as cf" . $fld_id . "\n";
}
}
}
$stmt .= ")";
// check for the custom fields we want to sort by
if (strstr($options['sort_by'], 'custom_field') !== false) {
$fld_id = str_replace("custom_field_", '', $options['sort_by']);
$stmt .= "\n LEFT JOIN \n" . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_custom_field as cf_sort\n ON\n (cf_sort.icf_iss_id = iss_id AND cf_sort.icf_fld_id = {$fld_id}) \n";
}
// START ETEL MODIFIED
if (!empty($options["show_authorized_issues"]) || $role_id <= User::getRoleID("Standard User") && Project::getSegregateReporters($prj_id)) {
$stmt .= "\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user_replier\n ON\n iur_iss_id=iss_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user\n ON\n isu_iss_id=iss_id";
} else {
if (!empty($options["users"])) {
$stmt .= "\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_user\n ON\n isu_iss_id=iss_id";
}
}
// END ETEL MODIFIED
if (!empty($options["show_notification_list_issues"])) {
$stmt .= "\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "subscription\n ON\n sub_iss_id=iss_id";
}
$stmt .= "\n LEFT JOIN\n " . APP_DEFAULT_DB . ".`" . APP_TABLE_PREFIX . "group`\n ON\n iss_grp_id=grp_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "project_category\n ON\n iss_prc_id=prc_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "project_release\n ON\n iss_pre_id = pre_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "status\n ON\n iss_sta_id=sta_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "project_priority\n ON\n iss_pri_id=pri_id\n LEFT JOIN\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue_quarantine\n ON\n iss_id=iqu_iss_id AND\n (iqu_expiration > '" . Date_API::getCurrentDateGMT() . "' OR iqu_expiration IS NULL)\n WHERE\n iss_prj_id= " . Misc::escapeInteger($prj_id);
$stmt .= Issue::buildWhereClause($options);
//echo $stmt;
if (strstr($options["sort_by"], 'custom_field') !== false) {
$sort_by = 'cf_sort.icf_value';
} else {
$sort_by = Misc::escapeString($options["sort_by"]);
}
$stmt .= "\n GROUP BY\n iss_id\n ORDER BY\n " . $sort_by . " " . Misc::escapeString($options["sort_order"]) . ",\n iss_id DESC";
$total_rows = Pager::getTotalRows($stmt);
if ($max > 100) {
$max = 100;
}
$stmt .= "\n LIMIT\n " . Misc::escapeInteger($start) . ", " . Misc::escapeInteger($max);
$res = $GLOBALS["db_api"]->dbh->getAll($stmt, DB_FETCHMODE_ASSOC);
// echo $stmt;
if (PEAR::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return array("list" => "", "info" => "");
} else {
if (count($res) > 0) {
if ($get_reporter) {
Issue::getReportersByIssues($res);
}
Issue::getAssignedUsersByIssues($res);
Time_Tracking::getTimeSpentByIssues($res);
// need to get the customer titles for all of these issues...
if (Customer::hasCustomerIntegration($prj_id)) {
Customer::getCustomerTitlesByIssues($prj_id, $res);
}
Issue::formatLastActionDates($res);
Issue::getLastStatusChangeDates($prj_id, $res);
} elseif ($current_row > 0) {
// if there are no results, and the page is not the first page reset page to one and reload results
Auth::redirect(APP_RELATIVE_URL . "list.php?pagerRow=0&rows={$max}");
}
$groups = Group::getAssocList($prj_id);
$categories = Category::getAssocList($prj_id);
$column_headings = Issue::getColumnHeadings($prj_id);
if (count($custom_fields) > 0) {
$column_headings = array_merge($column_headings, $custom_fields);
}
$csv[] = @implode("\t", $column_headings);
for ($i = 0; $i < count($res); $i++) {
$res[$i]["time_spent"] = Misc::getFormattedTime($res[$i]["time_spent"]);
$res[$i]["iss_expected_resolution_date"] = Date_API::getSimpleDate($res[$i]["iss_expected_resolution_date"], false);
$fields = array($res[$i]['pri_title'], $res[$i]['iss_id']);
// hide the group column from the output if no
// groups are available in the database
if (count($groups) > 0) {
$fields[] = $res[$i]['group'];
}
$fields[] = $res[$i]['assigned_users'];
$fields[] = $res[$i]['time_spent'];
// hide the category column from the output if no
// categories are available in the database
if (count($categories) > 0) {
$fields[] = $res[$i]['prc_title'];
}
if (Customer::hasCustomerIntegration($prj_id)) {
$fields[] = @$res[$i]['customer_title'];
// check if current user is acustomer and has a per incident contract.
// if so, check if issue is redeemed.
if (User::getRoleByUser($usr_id, $prj_id) == User::getRoleID('Customer')) {
if (Customer::hasPerIncidentContract($prj_id, Issue::getCustomerID($res[$i]['iss_id'])) && Customer::isRedeemedIncident($prj_id, $res[$i]['iss_id'])) {
$res[$i]['redeemed'] = true;
}
}
}
$fields[] = $res[$i]['sta_title'];
$fields[] = $res[$i]["status_change_date"];
$fields[] = $res[$i]["last_action_date"];
$fields[] = $res[$i]['iss_summary'];
if (count($custom_fields) > 0) {
$res[$i]['custom_field'] = array();
$custom_field_values = Custom_Field::getListByIssue($prj_id, $res[$i]['iss_id']);
foreach ($custom_field_values as $this_field) {
if (!empty($custom_fields[$this_field['fld_id']])) {
$res[$i]['custom_field'][$this_field['fld_id']] = $this_field['icf_value'];
$fields[] = $this_field['icf_value'];
}
}
}
$csv[] = @implode("\t", $fields);
}
$total_pages = ceil($total_rows / $max);
$last_page = $total_pages - 1;
return array("list" => $res, "info" => array("current_page" => $current_row, "start_offset" => $start, "end_offset" => $start + count($res), "total_rows" => $total_rows, "total_pages" => $total_pages, "previous_page" => $current_row == 0 ? "-1" : $current_row - 1, "next_page" => $current_row == $last_page ? "-1" : $current_row + 1, "last_page" => $last_page, "custom_fields" => $custom_fields), "csv" => @implode("\n", $csv));
}
}
