echo GetMessage("SUP_SPLIT"); ?> </a> <?php if ($bSep) { echo " | "; } } $bSep = false; if (strlen($str_DATE_CLOSE) <= 0) { echo '<a href="#postform" OnMouseDown="javascript:SupQuoteMessage(\'quotetd' . $arM["ID"] . '\')" title="' . GetMessage("SUP_QUOTE_LINK_DESCR") . '">' . GetMessage("SUP_QUOTE_LINK") . '</a>'; $bSep = true; } if ($bAdmin == "Y" || $bDemo == "Y") { if (intval($arM["SOURCE_ID"]) > 0 && IsModuleInstalled("mail") && intval($arM["EXTERNAL_ID"]) > 0) { Support_GetDictionaryInfo($arM["SOURCE_ID"], $arM["SOURCE_NAME"], $arM["SOURCE_DESC"], $arM["SOURCE_SID"]); if (strtolower($arM["SOURCE_SID"]) == "email") { if ($bSep) { echo " | "; } echo '<a title="' . GetMessage("SUP_VIEW_SOURCE_ALT") . '" href="/bitrix/admin/mail_message_view.php?lang=' . LANGUAGE_ID . '&ID=' . $arM["EXTERNAL_ID"] . '">' . GetMessage("SUP_VIEW_SOURCE") . '</a>'; $bSep = true; } } if ($bSep) { echo " | "; } echo '<a title="' . GetMessage("SUP_EDIT_ALT") . '" href="' . $TICKET_MESSAGE_EDIT_URL . '?lang=' . LANGUAGE_ID . '&TICKET_ID=' . $ID . '&ID=' . $arM["ID"] . '">' . GetMessage("SUP_EDIT") . '</a>'; if ($messages > 1) { echo ' | ' . '<a title="' . GetMessage("SUP_DELETE_ALT") . '" ' . 'href="javascript:if(confirm(\'' . GetMessage("SUP_CONF") . '\')) ' . 'window.location=\'' . urlencode(urlencode($TICKET_EDIT_URL)) . '?lang=' . LANGUAGE_ID . '&ID=' . $ID . '&mdel_id=' . $arM["ID"] . '&' . bitrix_sessid_get() . '\'">' . GetMessage("SUP_DELETE") . '</a>'; }
{ $aUserIDs[] = $arRes[$cup . "_USER_ID"]; } foreach($arGuestsPref as $cgp) { $arGuestIDs[] = $arRes[$cgp . "_GUEST_ID"]; } if ($get_extra_names=="N") { Support_GetDictionaryInfo($f_CATEGORY_ID, "C" , $TICKET_DICTIONARY, $f_CATEGORY_NAME, $f_CATEGORY_DESC, $f_CATEGORY_SID); Support_GetDictionaryInfo($f_CRITICALITY_ID, "K" , $TICKET_DICTIONARY, $f_CRITICALITY_NAME, $f_CRITICALITY_DESC, $f_CRITICALITY_SID); Support_GetDictionaryInfo($f_STATUS_ID, "S" , $TICKET_DICTIONARY,$f_STATUS_NAME, $f_STATUS_DESC, $f_STATUS_SID); Support_GetDictionaryInfo($f_DIFFICULTY_ID, "D" , $TICKET_DICTIONARY, $f_DIFFICULTY_NAME, $f_DIFFICULTY_DESC, $f_DIFFICULTY_SID); Support_GetDictionaryInfo($f_MARK_ID, "M" , $TICKET_DICTIONARY, $f_MARK_NAME, $f_MARK_DESC, $f_MARK_SID); Support_GetDictionaryInfo($f_SOURCE_ID, "SR" , $TICKET_DICTIONARY, $f_SOURCE_NAME, $f_SOURCE_DESC, $f_SOURCE_SID); Support_GetSLAInfo($f_SLA_ID, $f_SLA_NAME, $f_SLA_DESCRIPTION); } $row =& $lAdmin->AddRow($f_ID, $arRes); $arRow = array("objRow" => $row, "arFields" => $arRes); $USER_FIELD_MANAGER->AddUserFields( $entity_id, $arRes, $row ); $row->AddViewField("ID", '<a title="'.GetMessage("SUP_EDIT_TICKET").'" href="'.$TICKET_EDIT_URL.'?ID='.$f_ID.'&lang='.LANG.'">'.$f_ID.'</a>'); $ID_HTML = ''; if ($bADS) { if (strlen($f_IS_SPAM)>0)
?> <a href="#postform" OnMouseDown="javascript:SupQuoteMessage('quotetd<?php echo $f_ID; ?> ')" title="<?php echo GetMessage("SUP_QUOTE_LINK_DESCR"); ?> "><?php echo GetMessage("SUP_QUOTE_LINK"); ?> </a><?php $bSep = true; } if ($bAdmin == "Y" || $bDemo == "Y") { if (intval($f_SOURCE_ID) > 0 && IsModuleInstalled("mail") && intval($f_EXTERNAL_ID) > 0) { Support_GetDictionaryInfo($f_SOURCE_ID, $f_SOURCE_NAME, $f_SOURCE_DESC, $f_SOURCE_SID); if (strtolower($f_SOURCE_SID) == "email") { if ($bSep) { echo " | "; } ?> <a title="<?php echo GetMessage("SUP_VIEW_SOURCE_ALT"); ?> " href="/bitrix/admin/mail_message_view.php?lang=<?php echo LANGUAGE_ID; ?> &ID=<?php echo $f_EXTERNAL_ID; ?> "><?php