public function postTicket()
{
//require login
if (!Auth::check()) {
return Redirect::to("auth/login");
}
//auth check passed
$ticket = new Ticket();
//this ticket should be associated with nobody when it is first created.
$ticket->assigned_to = null;
$ticket->setStatus($ticket->getStatusFromFriendly('new'));
$ticket->priority = 2;
$ticket->date_created = Carbon::now();
$ticket->placedBy()->associate(Auth::user());
$ticket->subject = Input::get("ticketTitle");
$ticket->save();
//add a message containing the ticket text
$message = new Message();
$message->user()->associate(Auth::user());
$message->ticket()->associate($ticket);
$message->text = Input::get("ticketText");
$message->ticket_status = $ticket->status;
$message->created = Carbon::now();
$message->save();
//now show the ticket
return view('helpdesk/ticket', compact("ticket"));
}
