/**
* Muestra todos los datos de un registro sobre el DIV identificado por "formDiv".
*
* @param $id (int) Identificador del registro a ser mostrado.
* @return $html (string) Devuelve una cadena de caracteres que contiene una tabla con los datos
* a extraidos de la base de datos para ser mostrados
*/
function showCustomerRecord($id, $type = "customer")
{
global $locate;
$customer =& astercrm::getCustomerByID($id, $type);
$contactList =& astercrm::getContactListByID($customer['id']);
$html = '
<table border="0" width="100%">
<tr>
<td nowrap align="left" width="160">' . $locate->Translate("customer_name") . ' [<a href=? onclick="xajax_showNote(\'' . $customer['id'] . '\',\'customer\');return false;">' . $locate->Translate("note") . '</a>]</td>
<td align="left">' . $customer['customer'] . ' [<a href=? onclick="xajax_edit(\'' . $customer['id'] . '\',\'customer\');return false;">' . $locate->Translate("edit") . '</a>] [<a href=? onclick="
if (xajax.$(\'hidCustomerBankDetails\').value == \'OFF\'){
showObj(\'trCustomerBankDetails\');
xajax.$(\'hidCustomerBankDetails\').value = \'ON\';
}else{
hideObj(\'trCustomerBankDetails\');
xajax.$(\'hidCustomerBankDetails\').value = \'OFF\';
}
return false;">' . $locate->Translate("bank") . '</a>]<input type="hidden" value="OFF" name="hidCustomerBankDetails" id="hidCustomerBankDetails"></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("city") . '/' . $locate->Translate("state") . '[' . $locate->Translate("zipcode") . ']' . '</td>
<td align="left">' . $customer['city'] . '/' . $customer['state'] . '[' . $customer['zipcode'] . ']' . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("address") . '</td>
<td align="left">' . $customer['address'] . '</td>
</tr>
<!--**********************-->
<tr>
<td nowrap align="left">' . $locate->Translate("mobile") . '</td>
<td align="left"><a href=? onclick="xajax_dial(\'' . $customer['mobile'] . '\');return false;">' . $customer['mobile'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("fax") . '</td>
<td align="left"><a href=? onclick="xajax_dial(\'' . $customer['fax'] . '\');return false;">' . $customer['fax'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("email") . '</td>
<td align="left">' . $customer['email'] . '</td>
</tr>
<!--**********************-->
<tr>
<td nowrap align="left">' . $locate->Translate("website") . '</td>
<td align="left"><a href="' . $customer['website'] . '" target="_blank">' . $customer['website'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("customer_contact") . '</td>
<td align="left">' . $customer['contact'] . ' (' . $locate->Translate($customer['contactgender']) . ')</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("customer_phone") . '</td>
<td align="left"><a href=? onclick="xajax_dial(\'' . $customer['phone'] . '\');return false;">' . $customer['phone'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("category") . '</td>
<td align="left">' . $customer['category'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_name") . '</td>
<td align="left">' . $customer['bankname'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_zip") . '</td>
<td align="left">' . $customer['bankzip'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_account_name") . '</td>
<td align="left">' . $customer['bankaccountname'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_account") . '</td>
<td align="left">' . $customer['bankaccount'] . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("create_time") . '</td>
<td align="left">' . $customer['cretime'] . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("create_by") . '</td>
<td align="left">' . $customer['creby'] . '</td>
</tr>
<tr>
<td colspan=2>
<table width="100%">
<tr>
<td>
<a href=? onclick="if (xajax.$(\'allContact\').value==\'off\'){xajax.$(\'contactList\').style.display=\'block\';xajax.$(\'allContact\').value=\'on\'}else{xajax.$(\'contactList\').style.display=\'none\';xajax.$(\'allContact\').value=\'off\'} return false;">' . $locate->Translate("display_all") . '</a>
</td>
<td>
<a href="?" onclick="xajax_noteAdd(\'' . $customer['id'] . '\',0);return false;">' . $locate->Translate("add_note") . '</a>
</td>
<td>
<a href="?" onclick="xajax_surveyAdd(\'' . $customer['id'] . '\',0);return false;">' . $locate->Translate("add_survey") . '</a>
</td> <input type="hidden" id="allContact" name="allContact" value="off">
</tr>
</table>
</td>
</tr>
</table>
<table border="0" width="100%" id="contactList" name="contactList" style="display:none">
';
while ($contactList->fetchInto($row)) {
$html .= '<tr>';
for ($i = 1; $i < 5; $i++) {
$html .= '
<td align="left" width="20%">
<a href=? onclick="xajax_showContact(\'' . $row['id'] . '\');return false;">' . $row['contact'] . '</a>
</td>
';
if (!$contactList->fetchInto($row)) {
$html .= '<td> </td>';
}
}
$html .= '</tr>';
}
$html .= '
</table>';
return $html;
}
function waitingCalls($myValue)
{
global $db, $config, $locate;
$objResponse = new xajaxResponse();
$curid = trim($myValue['curid']);
// to improve system efficiency
/**************************
**************************/
if (strtoupper($config['system']['extension_pannel']) == 'ON') {
$phone_html = asterEvent::checkExtensionStatus($curid);
$objResponse->addAssign("divExtension", "innerHTML", $phone_html);
$objResponse->addScript("menuFix();");
} else {
$objResponse->addAssign("divExtension", "style.visibility", 'hidden');
}
// modified 2007/10/30 by solo
// start
//print_r($_SESSION);exit;
//if ($_SESSION['curuser']['channel'] == '')
$call = asterEvent::checkNewCall($curid, $_SESSION['curuser']['extension'], $_SESSION['curuser']['channel'], $_SESSION['curuser']['agent']);
//else
// $call = asterEvent::checkNewCall($curid,$_SESSION['curuser']['channel']);
// end
//print_r($call['callerid']);exit;
if ($call['status'] == '') {
if ($call['hold']['number'] != '') {
//print_r($call);exit;
$curcallerid = $call['hold']['number'];
$objResponse->addAssign("divHolding", "innerHTML", '<a href="###" onclick="getContact(' . $call['hold']['number'] . ');">[' . $call['hold']['number'] . ']</a> <a onclick="xajax_turnback(\'' . $call['hold']['channel'] . '\',\'' . $myValue['callerChannel'] . '\');return false;" href="###"><font size="2px">' . $locate->Translate("Turn back") . '</font></a> <a onclick="xajax_holdhangup(\'' . $call['hold']['channel'] . '\');return false;" href="###"><font size="2px">' . $locate->Translate("Hangup") . '</font></a>');
//return $objResponse;
} else {
$objResponse->addAssign("divHolding", "innerHTML", '');
}
$title = $locate->Translate("waiting");
$status = 'idle';
//$call['curid'] = $curid;
$direction = '';
$info = $locate->Translate("stand_by");
///$objResponse->addAssign("dndlist_campaignid","value","0");
} elseif ($call['status'] == 'incoming') {
//incoming calls here
if ($config['system']['enable_socket'] == 'yes' && $_SESSION['socket_url_flag'] == 'yes') {
//固定端口
$service_port = $config['system']['fix_port'];
//socketURL
$socket_url = $config['system']['socket_url'];
if ($service_port != '' && $socket_url != '') {
//本地
$address = Customer::get_real_ip();
//创建 TCP/IP socket
$socket = socket_create(AF_INET, SOCK_STREAM, SOL_TCP);
if ($socket === FALSE) {
$_SESSION['socket_url_flag'] = 'no';
$objResponse->addAlert("socket创建失败原因: " . socket_strerror($socket) . " \n 请检查当前系统的socket,并且重新登录系统 \n 坐席的ip是 " . $address);
return $objResponse;
}
$result = socket_connect($socket, $address, $service_port);
if ($result === FALSE) {
$_SESSION['socket_url_flag'] = 'no';
$objResponse->addAlert("SOCKET连接失败原因: ({$result}) " . socket_strerror($result) . " \n 请检查当前系统的socket,并且重新登录系统 \n 坐席的ip是 " . $address);
return $objResponse;
}
$socket_url = str_replace('%callerid%', $call['callerid'], $socket_url);
socket_write($socket, $socket_url, strlen($socket_url));
#socket_write ($socket, "\r\n", strlen ("\r\n"));
socket_close($socket);
}
}
// if(strstr($call['calleeChannel'],'agent')){
// $objResponse->addAssign("attendtran","disabled",true);
// }else{
// $objResponse->addAssign("attendtran","disabled",false);
// }
$objResponse->addScript("clearSettimePopup();");
$title = $call['callerid'];
$stauts = 'ringing';
$direction = 'in';
if (!empty($call['srcname']) && $call['srcname'] != 'unknown' && $call['srcname'] != '<unknown>') {
$info = $locate->Translate("incoming") . ' ' . $call['callerid'] . ' (' . $call['srcname'] . ') ';
} else {
$info = $locate->Translate("incoming") . ' ' . $call['callerid'];
}
$result = asterCrm::checkDialedlistCall($call['callerid']);
$dialedlistid = $result['id'];
$campaign_id = $result['campaignid'];
if ($campaign_id != '') {
$objResponse->addAssign("dndlist_campaignid", "value", $campaign_id);
} else {
$objResponse->addAssign("dndlist_campaignid", "value", "0");
}
if ($myValue['callResultStatus'] == '' && $call['callerid'] != '') {
if ($dialedlistid) {
$divCallresult = Customer::getCampaignResultHtml($dialedlistid, 'NOANSWER');
$objResponse->addAssign("divCallresult", "style.display", "");
$objResponse->addAssign("divCallresult", "innerHTML", $divCallresult);
$objResponse->addAssign("dialedlistid", "value", $dialedlistid);
} else {
$objResponse->addAssign("dialedlistid", "value", 0);
$objResponse->addAssign("divCallresult", "style.display", "none");
}
$objResponse->addAssign("callResultStatus", "value", '1');
}
if ($dialedlistid) {
if ($config['diallist']['popup_diallist'] == 1) {
$dialistHtml = Customer::formDiallist($dialedlistid);
$objResponse->addAssign('formDiallistPopup', 'innerHTML', $dialistHtml);
$objResponse->addAssign('formDiallistPopup', "style.visibility", "visible");
}
}
if ($call['didnumber'] != '') {
$didinfo = $locate->Translate("Callee id") . " : <b>" . $call['didnumber'] . "</b>";
$objResponse->addAssign('divDIDinfo', 'innerHTML', $didinfo);
}
$trunk = split("-", $call['callerChannel']);
//print_r($trunk);exit;
$info = $info . ' channel: ' . $trunk[0];
// get trunk info
$mytrunk = astercrm::getTrunkinfo($trunk[0], $call['didnumber']);
if ($mytrunk) {
$infomsg = "<strong>" . $mytrunk['trunkname'] . "</strong><br>";
$infomsg .= astercrm::db2html($mytrunk['trunknote']);
$objResponse->addAssign('divTrunkinfo', "innerHTML", $infomsg);
$objResponse->addAssign('trunkinfo_number', "innerHTML", $mytrunk['trunk_number']);
} else {
$infomsg = $locate->Translate("no information get for trunk") . ": " . $trunk[0];
$objResponse->addAssign('divTrunkinfo', "innerHTML", $infomsg);
$objResponse->addAssign('trunkinfo_number', "innerHTML");
}
if ($config['system']['enable_sms'] == 'callerid' && $call['callerid'] != '') {
$objResponse->addScript('xajax_SendSmsForm("callerid",' . $call['callerid'] . ')');
} else {
if ($config['system']['enable_sms'] == 'trunk_number' && $mytrunk['trunk_number'] != '') {
$objResponse->addScript('xajax_SendSmsForm("trunk_number",' . $mytrunk['trunk_number'] . ')');
} else {
if ($config['system']['enable_sms'] == 'campaign_number' && $campaign_id != '') {
$objResponse->addScript('xajax_SendSmsForm("campaign_number",' . $campaign_id . ')');
}
}
}
$objResponse->addAssign("iptCallerid", "value", $call['callerid']);
$objResponse->addAssign("btnHangup", "disabled", false);
if ($call['queue'] != '') {
foreach ($_SESSION['curuser']['campaign_queue'] as $row) {
//print_r($row);exit;
if ($row['queuename'] == $call['queue']) {
$objResponse->addAssign("campaignDiv-" . $row['id'], "style.background", 'red');
}
}
}
if ($config['system']['pop_up_when_dial_in']) {
if (strlen($call['callerid']) > $config['system']['phone_number_length'] && $call['callerid'] != '<unknown>') {
// $config['system']['allow_popup_when_aleady_popup'] 客户弹屏存在是否重新弹出客户窗口
if ($myValue['popup'] == 'yes' || $config['system']['enable_external_crm'] || $config['system']['allow_popup_when_already_popup']) {
if ($config['system']['enable_external_crm'] == false) {
$objResponse->loadXML(getContact($call['callerid'], 0, $campaign_id, 0, $call['srcname']));
if ($config['system']['browser_maximize_when_pop_up'] == true) {
$objResponse->addScript('maximizeWin();');
}
} else {
//print_r($call);exit;
//use external link
$myurl = $config['system']['external_crm_url'];
$method = "dial_in";
$callerid = $call['callerid'];
$calleeid = $_SESSION['curuser']['extension'];
$uniqueid = $call['uniqueid'];
$calldate = $call['calldate'];
$didnumber = $call['didnumber'];
$cur_srcname = Customer::getSrcnameByCurid($call['curid']);
$curHtml = '<form id="external_crm_form" action="' . $myurl . '?curid=' . $call['curid'] . '&srcname=' . $cur_srcname . '" target="_blank" method="post">
<input type="hidden" name="callerid" value="' . $callerid . '" />
<input type="hidden" name="calleeid" value="' . $calleeid . '" />
<input type="hidden" name="method" value="' . $method . '" />
<input type="hidden" name="uniqueid" value="' . $uniqueid . '" />
<input type="hidden" name="calldate" value="' . $calldate . '" />
<input type="hidden" name="didnumber" value="' . $didnumber . '" />
';
if ($config['system']['external_url_parm'] != '') {
if ($config['system']['detail_level'] == 'all') {
$customerid = astercrm::getCustomerByCallerid($call['callerid']);
} else {
$customerid = astercrm::getCustomerByCallerid($call['callerid'], $_SESSION['curuser']['groupid']);
}
if ($customerid != '') {
$customer = astercrm::getCustomerByID($customerid, "customer");
$url_parm = split(',', $config['system']['external_url_parm']);
foreach ($url_parm as $parm) {
if ($parm != '') {
$curHtml .= '<input type="hidden" name="' . $parm . '" value="' . urlencode($customer[$parm]) . '" />';
}
}
}
}
$curHtml .= "</form>";
if ($config['system']['open_new_window'] == 'internal') {
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm", "innerHTML", $mycrm);
$curHtml = preg_replace("/\\_blank/", "mycrm", $curHtml);
$objResponse->addAssign("external_crmDiv", "innerHTML", $curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv", "innerHTML", "");
} else {
if ($config['system']['open_new_window'] == 'external') {
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", $curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", "");
} else {
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm", "innerHTML", $mycrm);
$internal_curHtml = preg_replace("/\\_blank/", "mycrm", $curHtml);
$external_curHtml = preg_replace("/external_crm_form/", "external_crm_openNew_form", $curHtml);
$objResponse->addAssign("external_crmDiv", "innerHTML", $internal_curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv", "innerHTML", "");
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", $external_curHtml);
$objResponse->addScript("document.getElementById('external_crm_openNew_form').submit();");
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", "");
}
}
/*if ($config['system']['open_new_window'] == false){
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm","innerHTML", $mycrm );
$curHtml = preg_replace("/\_blank/","mycrm",$curHtml);
$objResponse->addAssign("external_crmDiv","innerHTML", $curHtml );
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv","innerHTML", "" );
}else{
//print_r($curHtml);exit;
$objResponse->addAssign("external_crmDiv","innerHTML", $curHtml );
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv","innerHTML", "" );
//$javascript = "openwindow('".$myurl."')";
//$objResponse->addScript($javascript);
}*/
}
}
} else {
}
}
} elseif ($call['status'] == 'dialout') {
//dailing out here
// if(strstr($call['callerChannel'],'agent')){
// $objResponse->addAssign("attendtran","disabled",true);
// }else{
// $objResponse->addAssign("attendtran","disabled",false);
// }
$objResponse->addScript("clearSettimePopup();");
$title = $call['callerid'];
$status = 'dialing';
$direction = 'out';
$info = $locate->Translate("dial_out") . ' ' . $call['callerid'];
if ($call['hold']['number'] != '') {
//print_r($call);exit;
$call['callerid'] = $call['hold']['number'];
$objResponse->addAssign("divHolding", "innerHTML", '<a href="###" onclick="getContact(' . $call['hold']['number'] . ');">[' . $call['hold']['number'] . ']</a> <a onclick="xajax_turnback(\'' . $call['hold']['channel'] . '\',\'' . $myValue['callerChannel'] . '\');return false;" href="###"><font size="2px">' . $locate->Translate("Turn back") . '</font></a> ');
//<a onclick="xajax_holdhangup(\''.$call['hold']['channel'].'\');return false;" href="###"><font size="2px">'.$locate->Translate("Hangup").'</font></a>
} else {
$objResponse->addAssign("divHolding", "innerHTML", '');
}
if ($myValue['callResultStatus'] == '' && $call['callerid'] != '') {
$result = asterCrm::checkDialedlistCall($call['callerid']);
//print_r($result);exit;
$dialedlistid = $result['id'];
$campaign_id = $result['campaignid'];
if ($campaign_id != '') {
$objResponse->addAssign("dndlist_campaignid", "value", $campaign_id);
} else {
$objResponse->addAssign("dndlist_campaignid", "value", "0");
}
if ($dialedlistid) {
$divCallresult = Customer::getCampaignResultHtml($dialedlistid, 'NOANSWER');
//echo $divCallresult;exit;
$objResponse->addAssign("divCallresult", "style.display", "");
$objResponse->addAssign("divCallresult", "innerHTML", $divCallresult);
$objResponse->addAssign("dialedlistid", "value", $dialedlistid);
} else {
$objResponse->addAssign("dialedlistid", "value", 0);
$objResponse->addAssign("divCallresult", "style.display", "none");
}
$objResponse->addAssign("callResultStatus", "value", '1');
//print_r($config['diallist']);exit;
if ($dialedlistid) {
if ($config['diallist']['popup_diallist'] == 1) {
$dialistHtml = Customer::formDiallist($dialedlistid);
$objResponse->addAssign('formDiallistPopup', 'innerHTML', $dialistHtml);
$objResponse->addAssign('formDiallistPopup', "style.visibility", "visible");
}
}
}
$objResponse->addAssign("iptCallerid", "value", $call['callerid']);
$objResponse->addAssign("btnHangup", "disabled", false);
if ($call['didnumber'] != '') {
$didinfo = $locate->Translate("Callee id") . " : " . $call['didnumber'];
$objResponse->addAssign('divDIDinfo', 'innerHTML', $didinfo);
}
if ($config['system']['pop_up_when_dial_out']) {
if (strlen($call['callerid']) > $config['system']['phone_number_length']) {
if ($myValue['popup'] == 'yes' || $config['system']['allow_popup_when_already_popup']) {
if ($config['system']['enable_external_crm'] == false) {
$objResponse->loadXML(getContact($call['callerid'], 0, $campaign_id, 0, $call['srcname']));
if ($config['system']['browser_maximize_when_pop_up'] == true) {
$objResponse->addScript('maximizeWin();');
}
} else {
//print_r($call);exit;
//use external link
$myurl = $config['system']['external_crm_url'];
$method = "dial_out";
$callerid = $_SESSION['curuser']['extension'];
$calleeid = $call['callerid'];
$uniqueid = $call['uniqueid'];
$calldate = $call['calldate'];
$didnumber = $call['didnumber'];
$cur_srcname = Customer::getSrcnameByCurid($call['curid']);
$curHtml = '<form id="external_crm_form" action="' . $myurl . '?curid=' . $call['curid'] . '&srcname=' . $cur_srcname . '" target="_blank" method="post">
<input type="hidden" name="callerid" value="' . $callerid . '" />
<input type="hidden" name="calleeid" value="' . $calleeid . '" />
<input type="hidden" name="method" value="' . $method . '" />
<input type="hidden" name="uniqueid" value="' . $uniqueid . '" />
<input type="hidden" name="calldate" value="' . $calldate . '" />
<input type="hidden" name="didnumber" value="' . $didnumber . '" />
</form>';
if ($config['system']['open_new_window'] == 'internal') {
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm", "innerHTML", $mycrm);
$curHtml = preg_replace("/\\_blank/", "mycrm", $curHtml);
$objResponse->addAssign("external_crmDiv", "innerHTML", $curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv", "innerHTML", "");
} else {
if ($config['system']['open_new_window'] == 'external') {
$objResponse->addAssign("external_crmDiv", "innerHTML", $curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv", "innerHTML", "");
//$javascript = "openwindow('".$myurl."')";
//$objResponse->addScript($javascript);
} else {
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm", "innerHTML", $mycrm);
$internal_curHtml = preg_replace("/\\_blank/", "mycrm", $curHtml);
$external_curHtml = preg_replace("/external_crm_form/", "external_crm_openNew_form", $curHtml);
$objResponse->addAssign("external_crmDiv", "innerHTML", $internal_curHtml);
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv", "innerHTML", "");
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", $external_curHtml);
$objResponse->addScript("document.getElementById('external_crm_openNew_form').submit();");
$objResponse->addAssign("external_crm_openNewDiv", "innerHTML", "");
}
}
/*if ($config['system']['open_new_window'] == false){
$mycrm = '<iframe id="mycrm" name="mycrm" width="100%" frameBorder=0 scrolling=auto height="600"></iframe>';
$objResponse->addAssign("divCrm","innerHTML", $mycrm );
$curHtml = preg_replace("/\_blank/","mycrm",$curHtml);
$objResponse->addAssign("external_crmDiv","innerHTML", $curHtml );
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv","innerHTML", "" );
} else {
$objResponse->addAssign("external_crmDiv","innerHTML", $curHtml );
$objResponse->addScript("document.getElementById('external_crm_form').submit();");
$objResponse->addAssign("external_crmDiv","innerHTML", "" );
//$javascript = "openwindow('".$myurl."')";
//$objResponse->addScript($javascript);
}*/
}
}
}
}
}
// $objResponse->addScript('document.title='.$title.';');
// $objResponse->addAssign("status","innerHTML", $stauts );
$objResponse->addAssign("extensionStatus", "value", $stauts);
//echo $call['uniqueid'];exit;
$objResponse->addAssign("uniqueid", "value", $call['uniqueid']);
$objResponse->addAssign("callerid", "value", $call['callerid']);
$objResponse->addAssign("callerChannel", "value", $call['callerChannel']);
$objResponse->addAssign("calleeChannel", "value", $call['calleeChannel']);
$objResponse->addAssign("curid", "value", $call['curid']);
$objResponse->addAssign("direction", "value", $direction);
$objResponse->addAssign("myevents", "innerHTML", $info);
return $objResponse;
}
/**
* Muestra todos los datos de un registro sobre el DIV identificado por "formDiv".
*
* @param $id (int) Identificador del registro a ser mostrado.
* @return $html (string) Devuelve una cadena de caracteres que contiene una tabla con los datos
* a extraidos de la base de datos para ser mostrados
*/
function showCustomerRecord($id, $type = "customer", $callerid = '')
{
global $locate;
//echo $callerid;exit;
$customer =& astercrm::getCustomerByID($id, $type);
if ($customer['id'] > 0) {
$contactList =& astercrm::getContactListByID($customer['id']);
}
$html = '
<table border="0" width="100%">
<tr>
<td nowrap align="left" width="160">' . $locate->Translate("customer_name") . ' [<a href=? onclick="xajax_showNote(\'' . $customer['id'] . '\',\'customer\');return false;">' . $locate->Translate("note") . '</a>]</td>
<td align="left">';
if ($_SESSION['curuser']['language'] != 'ZH' && $_SESSION['curuser']['country'] != 'cn') {
$html .= $locate->Translate($customer['customertitle']) . ' <b>' . $customer['customer'] . '</b>';
} else {
$html .= ' <b>' . $customer['customer'] . '</b>' . $locate->Translate($customer['customertitle']);
}
$html .= ' [<a href=? onclick="xajax_edit(\'' . $customer['id'] . '\',\'customer\');return false;">' . $locate->Translate("edit") . '</a>] [<a href=? onclick="
if (xajax.$(\'hidCustomerBankDetails\').value == \'OFF\'){
showObj(\'trCustomerBankDetails\');
xajax.$(\'hidCustomerBankDetails\').value = \'ON\';
}else{
hideObj(\'trCustomerBankDetails\');
xajax.$(\'hidCustomerBankDetails\').value = \'OFF\';
}
return false;">' . $locate->Translate("bank") . '</a>]<input type="hidden" value="OFF" name="hidCustomerBankDetails" id="hidCustomerBankDetails"> [<a href=? onclick="showDiallist(\'' . $_SESSION['curuser']['extension'] . '\',' . $customer['id'] . ',0,5,\'\',\'\',\'\',\'formDiallist\',\'\',\'\');return false;">' . $locate->Translate("diallist") . '</a>] [<a href=? onclick="xajax_showRecords(\'' . $customer['id'] . '\');return false;">' . $locate->Translate("Cdr") . '</a>]
[<a href=? onclick="addSchedulerDial(\'' . $customer['id'] . '\'); return false;">' . $locate->Translate("Scheduler Dial") . '</a>]
[<a href=? onclick="addTicket(\'' . $customer['id'] . '\'); return false;">' . $locate->Translate("Ticket") . '</a>]
</td>
</tr>
<tr id="trAddSchedulerDial" name="trAddSchedulerDial" style="display:none"></tr>
<tr>
<td nowrap align="left">' . $locate->Translate("city") . '/' . $locate->Translate("state") . '/' . $locate->Translate("country") . '[' . $locate->Translate("zipcode") . ']' . '</td>
<td align="left">' . $customer['city'] . '/' . $customer['state'] . '/' . $customer['country'] . '[' . $customer['zipcode'] . ']' . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("address") . ' | <a href="?" onclick="showMap(\'' . $customer['city'] . ' ' . $customer['state'] . ' ' . $customer['zipcode'] . ' ' . $customer['address'] . '\');return false;">Map</a>' . '</td>
<td align="left">' . $customer['address'] . '</td>
</tr>
<!--**********************-->
<tr>
<td nowrap align="left">' . $locate->Translate("mobile") . '</td>
<td align="left"><a href=? onclick="dial(\'' . $customer['mobile'] . '\',\'\',xajax.getFormValues(\'myForm\'));return false;">' . $customer['mobile'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("fax") . '</td>
<td align="left"><a href=? onclick="dial(\'' . $customer['fax'] . '\',\'\',xajax.getFormValues(\'myForm\'));return false;">' . $customer['fax'] . '</a>-<a href=? onclick="dial(\'' . $customer['fax'] . '\',\'\',xajax.getFormValues(\'myForm\'),\'' . $customer['fax_ext'] . '\');return false;">' . $customer['fax_ext'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("email") . '</td>
<td align="left"><a href="mailto:' . $customer['email'] . '">' . $customer['email'] . '</a></td>
</tr>
<!--**********************-->
<tr>
<td nowrap align="left">' . $locate->Translate("website") . '</td>
<td align="left"><a href="' . $customer['website'] . '" target="_blank">' . $customer['website'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("customer_contact") . '</td>
<td align="left">' . $customer['contact'] . ' (' . $locate->Translate($customer['contactgender']) . ')</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("customer_phone") . '</td>
<td align="left"><a href=? onclick="dial(\'' . $customer['phone'] . '\',\'\',xajax.getFormValues(\'myForm\'));return false;">' . $customer['phone'] . '</a>-<a href=? onclick="dial(\'' . $customer['phone'] . '\',\'\',xajax.getFormValues(\'myForm\'),\'' . $customer['phone_ext'] . '\');return false;">' . $customer['phone_ext'] . '</a></td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("category") . '</td>
<td align="left">' . $customer['category'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_name") . '</td>
<td align="left">' . $customer['bankname'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_zip") . '</td>
<td align="left">' . $customer['bankzip'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_account_name") . '</td>
<td align="left">' . $customer['bankaccountname'] . '</td>
</tr>
<tr id="trCustomerBankDetails" name="trCustomerBankDetails" style="display:none">
<td nowrap align="left">' . $locate->Translate("bank_account") . '</td>
<td align="left">' . $customer['bankaccount'] . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("create_time") . '</td>
<td align="left">' . $customer['cretime'] . '</td>
</tr>
<tr>
<td nowrap align="left">' . $locate->Translate("create_by") . '</td>
<td align="left">' . $customer['creby'] . '</td>
</tr>
<tr>
<td colspan=2>
<table width="100%">
<tr>
<td>
<a href=? onclick="if (xajax.$(\'allContact\').value==\'off\'){xajax.$(\'contactList\').style.display=\'block\';xajax.$(\'allContact\').value=\'on\'}else{xajax.$(\'contactList\').style.display=\'none\';xajax.$(\'allContact\').value=\'off\'} return false;">' . $locate->Translate("display_all") . '</a>
</td>
<td>
<a href="?" onclick="xajax_noteAdd(\'' . $customer['id'] . '\',0);return false;">' . $locate->Translate("add_note") . '</a>
</td>
<td>';
$survey = astercrm::countSurvey($callerid);
//print_r($survey);exit;
if ($survey['count'] == 1) {
$html .= '<a href="?" onclick="xajax_showSurvey(\'' . $survey['id'] . '\',\'' . $id . '\',0,\'' . $survey['callerid'] . '\',\'' . $survey['campaignid'] . '\');return false;">' . $locate->Translate("Add Survey") . '</a>';
} else {
$html .= '<a href="?" onclick="xajax_surveyList(\'' . $customer['id'] . '\',0,\'' . $survey['callerid'] . '\');return false;">' . $locate->Translate("Add Survey") . '</a>';
}
$html .= '</td><input type="hidden" id="allContact" name="allContact" value="off">
</tr>
</table>
</td>
</tr>
</table>
<table border="0" width="100%" id="contactList" name="contactList" style="display:none">
';
if (!empty($contactList)) {
while ($contactList->fetchInto($row)) {
$html .= '<tr>';
for ($i = 1; $i < 5; $i++) {
$html .= '
<td align="left" width="20%">
<a href=? onclick="xajax_showContact(\'' . $row['id'] . '\');return false;">' . $row['contact'] . '</a>
</td>
';
if (!$contactList->fetchInto($row)) {
$html .= '<td> </td>';
}
}
$html .= '</tr>';
}
}
$html .= '
</table>';
return $html;
}
