Decode array passed on an input form
static public decodeArrayFromInput ( $value ) : string | ||
$value | string encoded value | |
return | string | decoded array |
/** * @since version 0.84 * * @see CommonDBTM::showSpecificMassiveActionsParameters() **/ function showSpecificMassiveActionsParameters($input = array()) { switch ($input['action']) { case "move_license": if (isset($input['options'])) { $input['options'] = Toolbox::decodeArrayFromInput($input['options']); if (isset($input['options']['move'])) { SoftwareLicense::dropdown(array('condition' => "`glpi_softwarelicenses`.`softwares_id`\n = '" . $input['options']['move']['softwares_id'] . "'", 'used' => $input['options']['move']['used'])); echo "<br><br><input type='submit' name='massiveaction' value=\"" . _sx('button', 'Move') . "\" class='submit'> "; return true; } } return false; default: return parent::showSpecificMassiveActionsParameters($input); } return false; }
function showForm($ID, $options = array()) { global $DB, $CFG_GLPI; $default_values = self::getDefaultValues(); // Get default values from posted values on reload form // On get because of tabs // we use REQUEST because method differ with layout (lefttab : GET, vsplit: POST) if (!isset($options['template_preview'])) { if (isset($_REQUEST)) { $values = Html::cleanPostForTextArea($_REQUEST); } } // Restore saved value or override with page parameter $saved = $this->restoreInput(); foreach ($default_values as $name => $value) { if (!isset($values[$name])) { if (isset($saved[$name])) { $values[$name] = $saved[$name]; } else { $values[$name] = $value; } } } if (isset($values['content'])) { // Clean new lines to be fix encoding $order = array('\\r', '\\n', "\\"); $replace = array("", "", ""); $values['content'] = str_replace($order, $replace, $values['content']); } if (isset($values['name'])) { $values['name'] = str_replace("\\", "", $values['name']); } if (!$ID) { // Override defaut values from projecttask if needed if (isset($options['_projecttasks_id'])) { $pt = new ProjectTask(); if ($pt->getFromDB($options['_projecttasks_id'])) { $values['name'] = $pt->getField('name'); $values['content'] = $pt->getField('name'); } } } // Check category / type validity if ($values['itilcategories_id']) { $cat = new ITILCategory(); if ($cat->getFromDB($values['itilcategories_id'])) { switch ($values['type']) { case self::INCIDENT_TYPE: if (!$cat->getField('is_incident')) { $values['itilcategories_id'] = 0; } break; case self::DEMAND_TYPE: if (!$cat->getField('is_request')) { $values['itilcategories_id'] = 0; } break; default: break; } } } // Default check if ($ID > 0) { $this->check($ID, READ); } else { // Create item $this->check(-1, CREATE, $values); } if (!$ID) { $this->userentities = array(); if ($values["_users_id_requester"]) { //Get all the user's entities $all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true); //For each user's entity, check if the technician which creates the ticket have access to it foreach ($all_entities as $tmp => $ID_entity) { if (Session::haveAccessToEntity($ID_entity)) { $this->userentities[] = $ID_entity; } } } $this->countentitiesforuser = count($this->userentities); if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) { // If entity is not in the list of user's entities, // then use as default value the first value of the user's entites list $this->fields["entities_id"] = $this->userentities[0]; // Pass to values $values['entities_id'] = $this->userentities[0]; } } if ($values['type'] <= 0) { $values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE); } if (!isset($options['template_preview'])) { $options['template_preview'] = 0; } // Load ticket template if available : if ($ID) { $tt = $this->getTicketTemplateToUse($options['template_preview'], $this->fields['type'], $this->fields['itilcategories_id'], $this->fields['entities_id']); } else { $tt = $this->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']); } // Predefined fields from template : reset them if (isset($values['_predefined_fields'])) { $values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']); } else { $values['_predefined_fields'] = array(); } // Store predefined fields to be able not to take into account on change template // Only manage predefined values on ticket creation $predefined_fields = array(); if (!$ID) { if (isset($tt->predefined) && count($tt->predefined)) { foreach ($tt->predefined as $predeffield => $predefvalue) { if (isset($default_values[$predeffield])) { // Is always default value : not set // Set if already predefined field // Set if ticket template change if (count($values['_predefined_fields']) == 0 && $values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID() || $predeffield == 'requesttypes_id' && empty($saved)) { // Load template data $values[$predeffield] = $predefvalue; $this->fields[$predeffield] = $predefvalue; $predefined_fields[$predeffield] = $predefvalue; } } } // All predefined override : add option to say predifined exists if (count($predefined_fields) == 0) { $predefined_fields['_all_predefined_override'] = 1; } } else { // No template load : reset predefined values if (count($values['_predefined_fields'])) { foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) { if ($values[$predeffield] == $predefvalue) { $values[$predeffield] = $default_values[$predeffield]; } } } } } // Put ticket template on $values for actors $values['_tickettemplate'] = $tt; $canupdate = Session::haveRight(self::$rightname, UPDATE); $canpriority = Session::haveRight(self::$rightname, self::CHANGEPRIORITY); $canstatus = $canupdate; if ($ID && in_array($this->fields['status'], $this->getClosedStatusArray())) { $canupdate = false; // No update for actors $values['_noupdate'] = true; } $showuserlink = 0; if (Session::haveRight('user', READ)) { $showuserlink = 1; } if ($options['template_preview']) { // Add all values to fields of tickets for template preview foreach ($values as $key => $val) { if (!isset($this->fields[$key])) { $this->fields[$key] = $val; } } } // In percent $colsize1 = '13'; $colsize2 = '29'; $colsize3 = '13'; $colsize4 = '45'; $canupdate_descr = $canupdate || $this->fields['status'] == self::INCOMING && $this->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0; if (!$options['template_preview']) { echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>"; if (isset($options['_projecttasks_id'])) { echo "<input type='hidden' name='_projecttasks_id' value='" . $options['_projecttasks_id'] . "'>"; } } echo "<div class='spaced' id='tabsbody'>"; echo "<table class='tab_cadre_fixe' id='mainformtable'>"; // Optional line $ismultientities = Session::isMultiEntitiesMode(); echo "<tr class='headerRow responsive_hidden'>"; echo "<th colspan='4'>"; if ($ID) { $text = sprintf(__('%1$s - %2$s'), $this->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID)); if ($ismultientities) { $text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id'])); } echo $text; } else { if ($ismultientities) { printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id'])); } else { _e('New ticket'); } } echo "</th></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>"; echo $tt->getBeginHiddenFieldText('date'); if (!$ID) { printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date')); } else { _e('Opening date'); } echo $tt->getEndHiddenFieldText('date'); echo "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('date'); $date = $this->fields["date"]; if ($canupdate) { Html::showDateTimeField("date", array('value' => $date, 'timestep' => 1, 'maybeempty' => false)); } else { echo Html::convDateTime($date); } echo $tt->getEndHiddenFieldValue('date', $this); echo "</td><td colspan='2'></td></tr>"; // SLTs echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('time_to_own'); if (!$ID) { printf(__('%1$s%2$s'), __('Time to own'), $tt->getMandatoryMark('time_to_own')); } else { _e('Time to own'); } echo $tt->getEndHiddenFieldText('time_to_own'); echo "</th>"; echo "<td width='{$colsize2}%' class='nopadding'>"; $slt = new SLT(); $slt->showSltForTicket($this, SLT::TTO, $tt, $canupdate); echo "</td>"; echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date'); if (!$ID) { printf(__('%1$s%2$s'), __('Time to resolve'), $tt->getMandatoryMark('due_date')); } else { _e('Time to resolve'); } echo $tt->getEndHiddenFieldText('due_date'); echo "</th>"; echo "<td width='{$colsize4}%' class='nopadding'>"; $slt->showSltForTicket($this, SLT::TTR, $tt, $canupdate); echo "</td>"; echo "</tr>"; if ($ID) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('By') . "</th>"; echo "<td width='{$colsize2}%'>"; if ($canupdate) { User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all')); } else { echo getUserName($this->fields["users_id_recipient"], $showuserlink); } echo "</td>"; echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>"; echo "<td width='{$colsize4}%'>"; if ($this->fields['users_id_lastupdater'] > 0) { //TRANS: %1$s is the update date, %2$s is the last updater name printf(__('%1$s by %2$s'), Html::convDateTime($this->fields["date_mod"]), getUserName($this->fields["users_id_lastupdater"], $showuserlink)); } echo "</td>"; echo "</tr>"; } if ($ID && (in_array($this->fields["status"], $this->getSolvedStatusArray()) || in_array($this->fields["status"], $this->getClosedStatusArray()))) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>"; echo "<td width='{$colsize2}%'>"; Html::showDateTimeField("solvedate", array('value' => $this->fields["solvedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate)); echo "</td>"; if (in_array($this->fields["status"], $this->getClosedStatusArray())) { echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>"; echo "<td width='{$colsize4}%'>"; Html::showDateTimeField("closedate", array('value' => $this->fields["closedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate)); echo "</td>"; } else { echo "<td colspan='2'> </td>"; } echo "</tr>"; } if ($ID) { echo "</table>"; echo "<table class='tab_cadre_fixe' id='mainformtable2'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>"; echo "<td width='{$colsize2}%'>"; // Permit to set type when creating ticket without update right if ($canupdate || !$ID) { $opt = array('value' => $this->fields["type"]); /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'this.form.submit()'; } $rand = self::dropdownType('type', $opt); if ($ID) { $params = array('type' => '__VALUE__', 'entity_restrict' => $this->fields['entities_id'], 'value' => $this->fields['itilcategories_id'], 'currenttype' => $this->fields['type']); Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params); } } else { echo self::getTicketTypeName($this->fields["type"]); } echo "</td>"; echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>"; echo "<td width='{$colsize4}%'>"; // Permit to set category when creating ticket without update right if ($canupdate || !$ID || $canupdate_descr) { $opt = array('value' => $this->fields["itilcategories_id"], 'entity' => $this->fields["entities_id"]); if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") { $opt['condition'] = "`is_helpdeskvisible`='1' AND "; } else { $opt['condition'] = ''; } /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'this.form.submit()'; } /// if category mandatory, no empty choice /// no empty choice is default value set on ticket creation, else yes if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $this->fields["itilcategories_id"] > 0) { $opt['display_emptychoice'] = false; } switch ($this->fields["type"]) { case self::INCIDENT_TYPE: $opt['condition'] .= "`is_incident`='1'"; break; case self::DEMAND_TYPE: $opt['condition'] .= "`is_request`='1'"; break; default: break; } echo "<span id='show_category_by_type'>"; ITILCategory::dropdown($opt); echo "</span>"; } else { echo Dropdown::getDropdownName("glpi_itilcategories", $this->fields["itilcategories_id"]); } echo "</td>"; echo "</tr>"; if (!$ID) { echo "</table>"; $this->showActorsPartForm($ID, $values); echo "<table class='tab_cadre_fixe' id='mainformtable3'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status'); printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status')); echo $tt->getEndHiddenFieldText('status') . "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('status'); if ($canstatus) { self::dropdownStatus(array('value' => $this->fields["status"], 'showtype' => 'allowed')); TicketValidation::alertValidation($this, 'status'); } else { echo self::getStatus($this->fields["status"]); if (in_array($this->fields["status"], $this->getClosedStatusArray()) && $this->isAllowedStatus($this->fields['status'], Ticket::INCOMING)) { echo " <a class='vsubmit' href='" . $this->getLinkURL() . "&forcetab=TicketFollowup\$1&_openfollowup=1'>" . __('Reopen') . "</a>"; } } echo $tt->getEndHiddenFieldValue('status', $this); echo "</td>"; echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id'); printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id')); echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>"; echo "<td width='{$colsize4}%'>"; echo $tt->getBeginHiddenFieldValue('requesttypes_id'); if ($canupdate) { RequestType::dropdown(array('value' => $this->fields["requesttypes_id"], 'condition' => 'is_active = 1 AND is_ticketheader = 1')); } else { echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]); echo Html::hidden('requesttypes_id', array('value' => $this->fields["requesttypes_id"])); } echo $tt->getEndHiddenFieldValue('requesttypes_id', $this); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('urgency'); printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency')); echo $tt->getEndHiddenFieldText('urgency') . "</th>"; echo "<td>"; if ($canupdate && $canpriority || !$ID || $canupdate_descr) { // Only change during creation OR when allowed to change priority OR when user is the creator echo $tt->getBeginHiddenFieldValue('urgency'); $idurgency = self::dropdownUrgency(array('value' => $this->fields["urgency"])); echo $tt->getEndHiddenFieldValue('urgency', $this); } else { $idurgency = "value_urgency" . mt_rand(); echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>"; echo $tt->getBeginHiddenFieldValue('urgency'); echo parent::getUrgencyName($this->fields["urgency"]); echo $tt->getEndHiddenFieldValue('urgency', $this); } echo "</td>"; // Display validation state echo "<th>"; if (!$ID) { echo $tt->getBeginHiddenFieldText('_add_validation'); printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation')); echo $tt->getEndHiddenFieldText('_add_validation'); } else { echo $tt->getBeginHiddenFieldText('global_validation'); _e('Approval'); echo $tt->getEndHiddenFieldText('global_validation'); } echo "</th>"; echo "<td>"; if (!$ID) { echo $tt->getBeginHiddenFieldValue('_add_validation'); $validation_right = ''; if ($values['type'] == self::INCIDENT_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEINCIDENT)) { $validation_right = 'validate_incident'; } if ($values['type'] == self::DEMAND_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEREQUEST)) { $validation_right = 'validate_request'; } if (!empty($validation_right)) { echo "<input type='hidden' name='_add_validation' value='" . $values['_add_validation'] . "'>"; $params = array('name' => "users_id_validate", 'entity' => $this->fields['entities_id'], 'right' => $validation_right, 'users_id_validate' => $values['users_id_validate']); TicketValidation::dropdownValidator($params); } echo $tt->getEndHiddenFieldValue('_add_validation', $this); if ($tt->isPredefinedField('global_validation')) { echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>"; } } else { echo $tt->getBeginHiddenFieldValue('global_validation'); if (Session::haveRightsOr('ticketvalidation', TicketValidation::getCreateRights()) && $canupdate) { TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation'])); } else { echo TicketValidation::getStatus($this->fields['global_validation']); } echo $tt->getEndHiddenFieldValue('global_validation', $this); } echo "</td></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('impact'); printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact')); echo $tt->getEndHiddenFieldText('impact') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('impact'); if ($canupdate) { $idimpact = self::dropdownImpact(array('value' => $this->fields["impact"])); } else { $idimpact = "value_impact" . mt_rand(); echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $this->fields["impact"] . "'>"; echo parent::getImpactName($this->fields["impact"]); } echo $tt->getEndHiddenFieldValue('impact', $this); echo "</td>"; echo "<th>" . $tt->getBeginHiddenFieldText('locations_id'); printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id')); echo $tt->getEndHiddenFieldText('locations_id') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('locations_id'); if ($canupdate || !$ID) { Location::dropdown(array('value' => $this->fields['locations_id'], 'entity' => $this->fields['entities_id'])); } else { echo Dropdown::getDropdownName('glpi_locations', $this->fields["locations_id"]); } echo $tt->getEndHiddenFieldValue('locations_id', $this); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('priority'); printf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority')); echo $tt->getEndHiddenFieldText('priority') . "</th>"; echo "<td>"; $idajax = 'change_priority_' . mt_rand(); if ($canpriority && !$tt->isHiddenField('priority')) { $idpriority = parent::dropdownPriority(array('value' => $this->fields["priority"], 'withmajor' => true)); $idpriority = 'dropdown_priority' . $idpriority; echo " <span id='{$idajax}' style='display:none'></span>"; } else { $idpriority = 0; echo $tt->getBeginHiddenFieldValue('priority'); echo "<span id='{$idajax}'>" . parent::getPriorityName($this->fields["priority"]) . "</span>"; echo $tt->getEndHiddenFieldValue('priority', $this); } if ($canupdate || $canupdate_descr) { $params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority); Ajax::updateItemOnSelectEvent(array('dropdown_urgency' . $idurgency, 'dropdown_impact' . $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params); } echo "</td>"; echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('items_id'); printf(__('%1$s%2$s'), _n('Associated element', 'Associated elements', Session::getPluralNumber()), $tt->getMandatoryMark('items_id')); if ($ID && $canupdate) { echo " <a href='" . $this->getFormURL() . "?id=" . $ID . "&forcetab=Item_Ticket\$1'><img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'></a>"; } echo $tt->getEndHiddenFieldText('items_id'); echo "</th>"; if (!$ID) { echo "<td rowspan='2'>"; echo $tt->getBeginHiddenFieldValue('items_id'); $values['_canupdate'] = Session::haveRight('ticket', CREATE); if ($values['_canupdate']) { Item_Ticket::itemAddForm($this, $values); } echo $tt->getEndHiddenFieldValue('items_id', $this); echo "</td>"; } else { echo "<td>"; echo $tt->getBeginHiddenFieldValue('items_id'); $values['_canupdate'] = $canupdate || $canupdate_descr; Item_Ticket::itemAddForm($this, $values); echo $tt->getEndHiddenFieldValue('items_id', $this); echo "</td>"; } echo "</tr>"; echo "<tr class='tab_bg_1'>"; // Need comment right to add a followup with the actiontime if (!$ID && Session::haveRight('followup', TicketFollowup::ADDALLTICKET)) { echo "<th>" . $tt->getBeginHiddenFieldText('actiontime'); printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime')); echo $tt->getEndHiddenFieldText('actiontime') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('actiontime'); Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true)); echo $tt->getEndHiddenFieldValue('actiontime', $this); echo "</td>"; } echo "</tr>"; echo "</table>"; if ($ID) { $this->showActorsPartForm($ID, $values); } $view_linked_tickets = $ID || $canupdate; echo "<table class='tab_cadre_fixe' id='mainformtable4'>"; echo "<tr class='tab_bg_1'>"; echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name'); printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name')); echo $tt->getEndHiddenFieldText('name') . "</th>"; echo "<td colspan='3'>"; if (!$ID || $canupdate_descr) { echo $tt->getBeginHiddenFieldValue('name'); echo "<input type='text' style='width:98%' maxlength=250 name='name' " . " value=\"" . Html::cleanInputText($this->fields["name"]) . "\">"; echo $tt->getEndHiddenFieldValue('name', $this); } else { if (empty($this->fields["name"])) { _e('Without title'); } else { echo $this->fields["name"]; } } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content'); printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content')); if (!$ID || $canupdate_descr) { $content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content'])); Html::showTooltip(nl2br(Html::Clean($content))); } echo $tt->getEndHiddenFieldText('content') . "</th>"; echo "<td colspan='3'>"; if (!$ID || $canupdate_descr) { // Admin =oui on autorise la modification de la description echo $tt->getBeginHiddenFieldValue('content'); $rand = mt_rand(); $rand_text = mt_rand(); $rows = 6; $content_id = "content{$rand}"; if ($CFG_GLPI["use_rich_text"]) { $this->fields["content"] = $this->setRichTextContent($content_id, $this->fields["content"], $rand); $rows = 10; } else { $this->fields["content"] = $this->setSimpleTextContent($this->fields["content"]); } echo "<div id='content{$rand_text}'>"; echo "<textarea id='{$content_id}' name='content' style='width:100%' rows='{$rows}'>" . $this->fields["content"] . "</textarea></div>"; echo Html::scriptBlock("\$(document).ready(function() { \$('#{$content_id}').autogrow(); });"); echo $tt->getEndHiddenFieldValue('content', $this); } else { $content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content'])); echo nl2br(Html::Clean($content)); } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; if ($view_linked_tickets) { echo "<th style='width:{$colsize1}%'>" . _n('Linked ticket', 'Linked tickets', Session::getPluralNumber()); $rand_linked_ticket = mt_rand(); if ($canupdate) { echo " "; echo "<img onClick=\"" . Html::jsShow("linkedticket{$rand_linked_ticket}") . "\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>"; } echo '</th>'; echo "<td colspan='3'>"; if ($canupdate) { echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>"; echo "<table class='tab_format' width='100%'><tr><td width='30%'>"; Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : ''); echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n"; echo "</td><td width='70%'>"; $linkparam = array('name' => '_link[tickets_id_2]', 'displaywith' => array('id')); if (isset($values["_link"])) { $linkparam['value'] = $values["_link"]['tickets_id_2']; } Ticket::dropdown($linkparam); echo "</td></tr></table>"; echo "</div>"; if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) { echo "<script language='javascript'>"; echo Html::jsShow("linkedticket{$rand_linked_ticket}"); echo "</script>"; } } Ticket_Ticket::displayLinkedTicketsTo($ID); echo "</td>"; } echo "</tr>"; // View files added echo "<tr class='tab_bg_1'>"; // Permit to add doc when creating a ticket echo "<th style='width:{$colsize1}%'>"; echo $tt->getBeginHiddenFieldText('_documents_id'); $doctitle = sprintf(__('File (%s)'), Document::getMaxUploadSize()); printf(__('%1$s%2$s'), $doctitle, $tt->getMandatoryMark('_documents_id')); // Do not show if hidden. if (!$tt->isHiddenField('_documents_id')) { DocumentType::showAvailableTypesLink(); } echo $tt->getEndHiddenFieldText('_documents_id'); echo "</th>"; echo "<td colspan='3'>"; // Do not set values echo $tt->getEndHiddenFieldValue('_documents_id'); if ($tt->isPredefinedField('_documents_id')) { if (isset($values['_documents_id']) && is_array($values['_documents_id']) && count($values['_documents_id'])) { echo "<span class='b'>" . __('Default documents:') . '</span>'; echo "<br>"; $doc = new Document(); foreach ($values['_documents_id'] as $key => $val) { if ($doc->getFromDB($val)) { echo "<input type='hidden' name='_documents_id[{$key}]' value='{$val}'>"; echo "- " . $doc->getNameID() . "<br>"; } } } } echo "<div id='fileupload_info'></div>"; echo "</td>"; echo "</tr>"; if ((!$ID || $canupdate || $canupdate_descr || Session::haveRightsOr(self::$rightname, array(self::ASSIGN, self::STEAL, DELETE, PURGE))) && !$options['template_preview']) { echo "<tr class='tab_bg_1'>"; if ($ID) { if (Session::haveRightsOr(self::$rightname, array(UPDATE, DELETE, PURGE)) || $this->canDeleteItem() || $this->canUpdateItem()) { echo "<td class='tab_bg_2 center' colspan='4'>"; if ($this->fields["is_deleted"] == 1) { if (self::canPurge()) { echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'> "; } } else { if (self::canUpdate()) { echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'> "; } } if ($this->fields["is_deleted"] == 1) { if (self::canPurge()) { echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">"; } } else { if ($this->canDeleteItem()) { echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'>"; } } echo "<input type='hidden' name='_read_date_mod' value='" . $this->getField('date_mod') . "'>"; echo "</td>"; } } else { echo "<td class='tab_bg_2 center' colspan='4'>"; echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>"; if ($tt->isField('id') && $tt->fields['id'] > 0) { echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>"; echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">"; } } } // File upload system $colspan = 3; if (!$CFG_GLPI['use_rich_text']) { $colspan = 4; } echo "<tr class='tab_bg_1'>"; echo "<td colspan='{$colspan}'>"; echo $tt->getBeginHiddenFieldValue('_documents_id'); echo Html::file(array('multiple' => true, 'showfilecontainer' => 'fileupload_info', 'values' => array('filename' => $values['_filename'], 'tag' => $values['_tag_filename']))); echo "</td>"; if ($CFG_GLPI['use_rich_text']) { echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<td colspan='{$colspan}'>"; if (!isset($rand)) { $rand = mt_rand(); } if ($canupdate_descr) { echo Html::initImagePasteSystem($content_id, $rand); } echo "</td>"; } echo "</tr>"; echo "</table>"; echo "<input type='hidden' name='id' value='{$ID}'>"; echo "</div>"; if (!$options['template_preview']) { Html::closeForm(); } return true; }
* @brief */ include '../inc/includes.php'; Session::checkCentralAccess(); if (isset($_GET["item_type"]) && isset($_GET["display_type"])) { if ($_GET["display_type"] < 0) { $_GET["display_type"] = -$_GET["display_type"]; $_GET["export_all"] = 1; } switch ($_GET["item_type"]) { case 'KnowbaseItem': KnowbaseItem::showList($_GET, $_GET["is_faq"]); break; case 'Stat': if (isset($_GET["item_type_param"])) { $params = Toolbox::decodeArrayFromInput($_GET["item_type_param"]); switch ($params["type"]) { case "comp_champ": $val = Stat::getItems($_GET["itemtype"], $params["date1"], $params["date2"], $params["dropdown"]); Stat::showTable($_GET["itemtype"], $params["type"], $params["date1"], $params["date2"], $params["start"], $val, $params["dropdown"]); break; case "device": $val = Stat::getItems($_GET["itemtype"], $params["date1"], $params["date2"], $params["dropdown"]); Stat::showTable($_GET["itemtype"], $params["type"], $params["date1"], $params["date2"], $params["start"], $val, $params["dropdown"]); break; default: $val2 = isset($params['value2']) ? $params['value2'] : 0; $val = Stat::getItems($_GET["itemtype"], $params["date1"], $params["date2"], $params["type"], $val2); Stat::showTable($_GET["itemtype"], $params["type"], $params["date1"], $params["date2"], $params["start"], $val, $val2); } } else {
/** * clone of function Ticket::showFormHelpdesk() */ static function getHelpdesk($ID = 0, $ticket_template = false) { global $DB, $CFG_GLPI; // * Added by plugin survey ticket $ticket = new Ticket(); // * End of adding if (!Session::haveRight("create_ticket", "1")) { return false; } if (!$ticket_template && (Session::haveRight('validate_incident', 1) || Session::haveRight('validate_request', 1))) { $opt = array(); $opt['reset'] = 'reset'; $opt['field'][0] = 55; // validation status $opt['searchtype'][0] = 'equals'; $opt['contains'][0] = 'waiting'; $opt['link'][0] = 'AND'; $opt['field'][1] = 59; // validation aprobator $opt['searchtype'][1] = 'equals'; $opt['contains'][1] = Session::getLoginUserID(); $opt['link'][1] = 'AND'; $url_validate = $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($opt, '&'); if (TicketValidation::getNumberTicketsToValidate(Session::getLoginUserID()) > 0) { echo "<a href='{$url_validate}' title=\"" . __s('Ticket waiting for your approval') . "\"\n alt=\"" . __s('Ticket waiting for your approval') . "\">" . __('Tickets awaiting approval') . "</a><br><br>"; } } $query = "SELECT `realname`, `firstname`, `name`\n FROM `glpi_users`\n WHERE `id` = '{$ID}'"; $result = $DB->query($query); $email = UserEmail::getDefaultForUser($ID); // Set default values... $default_values = array('_users_id_requester_notif' => array('use_notification' => $email == "" ? 0 : 1), 'nodelegate' => 1, '_users_id_requester' => 0, 'name' => '', 'content' => '', 'itilcategories_id' => 0, 'locations_id' => 0, 'urgency' => 3, 'itemtype' => '', 'items_id' => 0, 'entities_id' => $_SESSION['glpiactive_entity'], 'plan' => array(), 'global_validation' => 'none', 'due_date' => 'NULL', 'slas_id' => 0, '_add_validation' => 0, 'type' => Entity::getUsedConfig('tickettype', $_SESSION['glpiactive_entity'], '', Ticket::INCIDENT_TYPE), '_right' => "id"); // Get default values from posted values on reload form if (!$ticket_template) { if (isset($_POST)) { $values = $_POST; } } // Restore saved value or override with page parameter $saved = $ticket->restoreInput(); foreach ($default_values as $name => $value) { if (!isset($values[$name])) { if (isset($saved[$name])) { $values[$name] = $saved[$name]; } else { $values[$name] = $value; } } } if (!$ticket_template) { echo "<form method='post' name='helpdeskform' action='" . $CFG_GLPI["root_doc"] . "/front/tracking.injector.php' enctype='multipart/form-data'>"; } $delegating = User::getDelegateGroupsForUser($values['entities_id']); if (count($delegating)) { echo "<div class='center'><table class='tab_cadre_fixe'>"; echo "<tr><th colspan='2'>" . __('This ticket concerns me') . " "; $rand = Dropdown::showYesNo("nodelegate", $values['nodelegate']); $params = array('nodelegate' => '__VALUE__', 'rand' => $rand, 'right' => "delegate", '_users_id_requester' => $values['_users_id_requester'], '_users_id_requester_notif' => $values['_users_id_requester_notif'], 'use_notification' => $values['_users_id_requester_notif']['use_notification'], 'entity_restrict' => $_SESSION["glpiactive_entity"]); Ajax::UpdateItemOnSelectEvent("dropdown_nodelegate" . $rand, "show_result" . $rand, $CFG_GLPI["root_doc"] . "/ajax/dropdownDelegationUsers.php", $params); if ($CFG_GLPI['use_check_pref'] && $values['nodelegate']) { echo "</th><th>" . __('Check your personnal information'); } echo "</th></tr>"; echo "<tr class='tab_bg_1'><td colspan='2' class='center'>"; echo "<div id='show_result{$rand}'>"; $self = new Ticket(); if ($values["_users_id_requester"] == 0) { $values['_users_id_requester'] = Session::getLoginUserID(); } else { $values['_right'] = "delegate"; } $self->showActorAddFormOnCreate(CommonITILActor::REQUESTER, $values); echo "</div>"; if ($CFG_GLPI['use_check_pref'] && $values['nodelegate']) { echo "</td><td class='center'>"; User::showPersonalInformation(Session::getLoginUserID()); } echo "</td></tr>"; echo "</table></div>"; echo "<input type='hidden' name='_users_id_recipient' value='" . Session::getLoginUserID() . "'>"; } else { // User as requester $values['_users_id_requester'] = Session::getLoginUserID(); if ($CFG_GLPI['use_check_pref']) { echo "<div class='center'><table class='tab_cadre_fixe'>"; echo "<tr><th>" . __('Check your personnal information') . "</th></tr>"; echo "<tr class='tab_bg_1'><td class='center'>"; User::showPersonalInformation(Session::getLoginUserID()); echo "</td></tr>"; echo "</table></div>"; } } echo "<input type='hidden' name='_from_helpdesk' value='1'>"; echo "<input type='hidden' name='requesttypes_id' value='" . RequestType::getDefault('helpdesk') . "'>"; // Load ticket template if available : $tt = $ticket->getTicketTemplateToUse($ticket_template, $values['type'], $values['itilcategories_id'], $_SESSION["glpiactive_entity"]); // Predefined fields from template : reset them if (isset($values['_predefined_fields'])) { $values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']); } else { $values['_predefined_fields'] = array(); } // Store predefined fields to be able not to take into account on change template $predefined_fields = array(); if (isset($tt->predefined) && count($tt->predefined)) { foreach ($tt->predefined as $predeffield => $predefvalue) { if (isset($values[$predeffield]) && isset($default_values[$predeffield])) { // Is always default value : not set // Set if already predefined field // Set if ticket template change if ($values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID()) { $values[$predeffield] = $predefvalue; $predefined_fields[$predeffield] = $predefvalue; } } else { // Not defined options set as hidden field echo "<input type='hidden' name='{$predeffield}' value='{$predefvalue}'>"; } } } else { // No template load : reset predefined values if (count($values['_predefined_fields'])) { foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) { if ($values[$predeffield] == $predefvalue) { $values[$predeffield] = $default_values[$predeffield]; } } } } if ($CFG_GLPI['urgency_mask'] == 1 << 3 || $tt->isHiddenField('urgency')) { // Dont show dropdown if only 1 value enabled or field is hidden echo "<input type='hidden' name='urgency' value='" . $values['urgency'] . "'>"; } // Display predefined fields if hidden if ($tt->isHiddenField('itemtype')) { echo "<input type='hidden' name='itemtype' value='" . $values['itemtype'] . "'>"; echo "<input type='hidden' name='items_id' value='" . $values['items_id'] . "'>"; } if ($tt->isHiddenField('locations_id')) { echo "<input type='hidden' name='locations_id' value='" . $values['locations_id'] . "'>"; } echo "<input type='hidden' name='entities_id' value='" . $_SESSION["glpiactive_entity"] . "'>"; echo "<div class='center'><table class='tab_cadre_fixe'>"; echo "<tr><th>" . __('Describe the incident or request') . "</th><th>"; if (Session::isMultiEntitiesMode()) { echo "(" . Dropdown::getDropdownName("glpi_entities", $_SESSION["glpiactive_entity"]) . ")"; } echo "</th></tr>"; echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</td>"; echo "<td>"; Ticket::dropdownType('type', array('value' => $values['type'], 'on_change' => 'submit()')); echo "</td></tr>"; echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</td>"; echo "<td>"; $condition = "`is_helpdeskvisible`='1'"; switch ($values['type']) { case Ticket::DEMAND_TYPE: $condition .= " AND `is_request`='1'"; break; default: // Ticket::INCIDENT_TYPE : $condition .= " AND `is_incident`='1'"; } $opt = array('value' => $values['itilcategories_id'], 'condition' => $condition, 'on_change' => 'submit()'); if ($values['itilcategories_id'] && $tt->isMandatoryField("itilcategories_id")) { $opt['display_emptychoice'] = false; } ITILCategory::dropdown($opt); echo "</td></tr>"; if ($CFG_GLPI['urgency_mask'] != 1 << 3) { if (!$tt->isHiddenField('urgency')) { echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency')) . "</td>"; echo "<td>"; Ticket::dropdownUrgency(array('value' => $values["urgency"])); echo "</td></tr>"; } } if (empty($delegating) && NotificationTargetTicket::isAuthorMailingActivatedForHelpdesk()) { echo "<tr class='tab_bg_1'>"; echo "<td>" . __('Inform me about the actions taken') . "</td>"; echo "<td>"; if ($values["_users_id_requester"] == 0) { $values['_users_id_requester'] = Session::getLoginUserID(); } $_POST['value'] = $values['_users_id_requester']; $_POST['field'] = '_users_id_requester_notif'; $_POST['use_notification'] = $values['_users_id_requester_notif']['use_notification']; include GLPI_ROOT . "/ajax/uemailUpdate.php"; echo "</td></tr>"; } if ($_SESSION["glpiactiveprofile"]["helpdesk_hardware"] != 0) { if (!$tt->isHiddenField('itemtype')) { echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Hardware type'), $tt->getMandatoryMark('itemtype')) . "</td>"; echo "<td>"; Ticket::dropdownMyDevices($values['_users_id_requester'], $_SESSION["glpiactive_entity"], $values['itemtype'], $values['items_id']); Ticket::dropdownAllDevices("itemtype", $values['itemtype'], $values['items_id'], 0, $values['_users_id_requester'], $_SESSION["glpiactive_entity"]); echo "<span id='item_ticket_selection_information'></span>"; echo "</td></tr>"; } } if (!$tt->isHiddenField('locations_id')) { echo "<tr class='tab_bg_1'><td>"; printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id')); echo "</td><td>"; Location::dropdown(array('value' => $values["locations_id"])); echo "</td></tr>"; } if (!$tt->isHiddenField('name') || $tt->isPredefinedField('name')) { echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name')) . "</td>"; echo "<td><input type='text' maxlength='250' size='80' name='name'\n value=\"" . $values['name'] . "\"></td></tr>"; } if (!$tt->isHiddenField('content') || $tt->isPredefinedField('content')) { echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content')) . "</td>"; // * Changed by plugin surveyticket // * Added by plugin surveyticket $psTicketTemplate = new PluginSurveyticketTicketTemplate(); $psSurvey = new PluginSurveyticketSurvey(); $plugin_surveyticket_surveys_id = 0; $a_tickettemplates = current($psTicketTemplate->find("`tickettemplates_id`='" . $tt->fields['id'] . "'\n AND `type`='" . $values['type'] . "'\n AND `is_helpdesk`='1'")); if (isset($a_tickettemplates['plugin_surveyticket_surveys_id'])) { echo "<td>"; $psSurvey = new PluginSurveyticketSurvey(); $psSurvey->getFromDB($a_tickettemplates['plugin_surveyticket_surveys_id']); if ($psSurvey->fields['is_active'] == 1) { $plugin_surveyticket_surveys_id = $a_tickettemplates['plugin_surveyticket_surveys_id']; $psSurvey = new PluginSurveyticketSurvey(); $psSurvey->startSurvey($plugin_surveyticket_surveys_id); } } else { echo "<td><textarea name='content' cols='80' rows='14'>" . $values['content'] . "</textarea>"; } // * End of change echo "</td></tr>"; } echo "<tr class='tab_bg_1'>"; echo "<td>" . sprintf(__('%1$s (%2$s)'), __('File'), Document::getMaxUploadSize()); echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt='" . __s('Help') . "' onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000,height=800')\">"; echo " "; Ticket::showDocumentAddButton(60); echo "</td>"; echo "<td><div id='uploadfiles'><input type='file' name='filename[]' value='' size='60'></div>"; echo "</td></tr>"; if (!$ticket_template) { echo "<tr class='tab_bg_1'>"; echo "<td colspan='2' class='center'>"; if ($tt->isField('id') && $tt->fields['id'] > 0) { echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>"; echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">"; } echo "<input type='submit' name='add' value=\"" . __s('Submit message') . "\" class='submit'>"; echo "</td></tr>"; } echo "</table></div>"; if (!$ticket_template) { Html::closeForm(); } }
function showForm($ID, $options = array()) { global $DB, $CFG_GLPI; $default_values = self::getDefaultValues(); // Get default values from posted values on reload form if (!isset($options['template_preview'])) { if (isset($_POST)) { $values = Html::cleanPostForTextArea($_POST); } } // Restore saved value or override with page parameter $saved = $this->restoreInput(); foreach ($default_values as $name => $value) { if (!isset($values[$name])) { if (isset($saved[$name])) { $values[$name] = $saved[$name]; } else { $values[$name] = $value; } } } // Default check if ($ID > 0) { $this->check($ID, 'r'); } else { // Create item $this->check(-1, 'w', $values); } if (!$ID) { $this->userentities = array(); if ($values["_users_id_requester"]) { //Get all the user's entities $all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true); //For each user's entity, check if the technician which creates the ticket have access to it foreach ($all_entities as $tmp => $ID_entity) { if (Session::haveAccessToEntity($ID_entity)) { $this->userentities[] = $ID_entity; } } } $this->countentitiesforuser = count($this->userentities); if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) { // If entity is not in the list of user's entities, // then use as default value the first value of the user's entites list $this->fields["entities_id"] = $this->userentities[0]; // Pass to values $values['entities_id'] = $this->userentities[0]; } } if ($values['type'] <= 0) { $values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE); } if (!isset($options['template_preview'])) { $options['template_preview'] = 0; } // Load ticket template if available : $tt = $this->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']); // Predefined fields from template : reset them if (isset($values['_predefined_fields'])) { $values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']); } else { $values['_predefined_fields'] = array(); } // Store predefined fields to be able not to take into account on change template // Only manage predefined values on ticket creation $predefined_fields = array(); if (!$ID) { if (isset($tt->predefined) && count($tt->predefined)) { foreach ($tt->predefined as $predeffield => $predefvalue) { if (isset($default_values[$predeffield])) { // Is always default value : not set // Set if already predefined field // Set if ticket template change if ($values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID()) { // Load template data $values[$predeffield] = $predefvalue; $this->fields[$predeffield] = $predefvalue; $predefined_fields[$predeffield] = $predefvalue; } } } } else { // No template load : reset predefined values if (count($values['_predefined_fields'])) { foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) { if ($values[$predeffield] == $predefvalue) { $values[$predeffield] = $default_values[$predeffield]; } } } } } // Put ticket template on $values for actors $values['_tickettemplate'] = $tt; $canupdate = Session::haveRight('update_ticket', '1'); $canpriority = Session::haveRight('update_priority', '1'); $canstatus = $canupdate; if (in_array($this->fields['status'], $this->getClosedStatusArray())) { $canupdate = false; } $showuserlink = 0; if (Session::haveRight('user', 'r')) { $showuserlink = 1; } if (!$options['template_preview']) { $this->showTabs($options); } else { // Add all values to fields of tickets for template preview foreach ($values as $key => $val) { if (!isset($this->fields[$key])) { $this->fields[$key] = $val; } } } // In percent $colsize1 = '13'; $colsize2 = '29'; $colsize3 = '13'; $colsize4 = '45'; $canupdate_descr = $canupdate || $this->fields['status'] == self::INCOMING && $this->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0; if (!$options['template_preview']) { echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>"; } echo "<div class='spaced' id='tabsbody'>"; echo "<table class='tab_cadre_fixe' id='mainformtable'>"; // Optional line $ismultientities = Session::isMultiEntitiesMode(); echo "<tr class='headerRow'>"; echo "<th colspan='4'>"; if ($ID) { $text = sprintf(__('%1$s - %2$s'), $this->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID)); if ($ismultientities) { $text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id'])); } echo $text; } else { if ($ismultientities) { printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id'])); } else { _e('New ticket'); } } echo "</th></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>"; echo $tt->getBeginHiddenFieldText('date'); if (!$ID) { printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date')); } else { _e('Opening date'); } echo $tt->getEndHiddenFieldText('date'); echo "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('date'); $date = $this->fields["date"]; if ($canupdate) { Html::showDateTimeFormItem("date", $date, 1, false); } else { echo Html::convDateTime($date); } echo $tt->getEndHiddenFieldValue('date', $this); echo "</td>"; // SLA echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date'); if (!$ID) { printf(__('%1$s%2$s'), __('Due date'), $tt->getMandatoryMark('due_date')); } else { _e('Due date'); } echo $tt->getEndHiddenFieldText('due_date'); echo "</th>"; echo "<td width='{$colsize4}%' class='nopadding'>"; if ($ID) { if ($this->fields["slas_id"] > 0) { echo "<table width='100%'><tr><td class='nopadding'>"; echo Html::convDateTime($this->fields["due_date"]); echo "</td><td class='b'>" . __('SLA') . "</td>"; echo "<td class='nopadding'>"; echo Dropdown::getDropdownName("glpi_slas", $this->fields["slas_id"]); $commentsla = ""; $slalevel = new SlaLevel(); if ($slalevel->getFromDB($this->fields['slalevels_id'])) { $commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span><br>'; } $nextaction = new SlaLevel_Ticket(); if ($nextaction->getFromDBForTicket($this->fields["id"])) { $commentsla .= '<span class="b spaced">' . sprintf(__('Next escalation: %s'), Html::convDateTime($nextaction->fields['date'])) . '</span>'; if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) { $commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span>'; } } $slaoptions = array(); if (Session::haveRight('config', 'r')) { $slaoptions['link'] = Toolbox::getItemTypeFormURL('SLA') . "?id=" . $this->fields["slas_id"]; } Html::showToolTip($commentsla, $slaoptions); if ($canupdate) { echo " <input type='submit' class='submit' name='sla_delete' value='" . _sx('button', 'Delete permanently') . "'>"; } echo "</td>"; echo "</tr></table>"; } else { echo "<table><tr><td class='nopadding'>"; echo $tt->getBeginHiddenFieldValue('due_date'); Html::showDateTimeFormItem("due_date", $this->fields["due_date"], 1, true, $canupdate); echo $tt->getEndHiddenFieldValue('due_date', $this); echo "</td>"; if ($canupdate) { echo "<td>"; echo $tt->getBeginHiddenFieldText('slas_id'); echo "<span id='sla_action'>"; echo "<a class='vsubmit' " . Html::addConfirmationOnAction(array(__('The assignment of a SLA to a ticket causes the recalculation of the due date.'), __("Escalations defined in the SLA will be triggered under this new date.")), "cleanhide('sla_action');cleandisplay('sla_choice');") . ">" . __('Assign a SLA') . '</a>'; echo "</span>"; echo "<span id='sla_choice' style='display:none'>"; echo "<span class='b'>" . __('SLA') . "</span> "; Sla::dropdown(array('entity' => $this->fields["entities_id"], 'value' => $this->fields["slas_id"])); echo "</span>"; echo $tt->getEndHiddenFieldText('slas_id'); echo "</td>"; } echo "</tr></table>"; } } else { // New Ticket echo "<table><tr><td class='nopadding'>"; if ($this->fields["due_date"] == 'NULL') { $this->fields["due_date"] = ''; } echo $tt->getBeginHiddenFieldValue('due_date'); Html::showDateTimeFormItem("due_date", $this->fields["due_date"], 1, false, $canupdate); echo $tt->getEndHiddenFieldValue('due_date', $this); echo "</td>"; if ($canupdate) { echo "<td class='nopadding b'>" . $tt->getBeginHiddenFieldText('slas_id'); printf(__('%1$s%2$s'), __('SLA'), $tt->getMandatoryMark('slas_id')); echo $tt->getEndHiddenFieldText('slas_id') . "</td>"; echo "<td class='nopadding'>" . $tt->getBeginHiddenFieldValue('slas_id'); Sla::dropdown(array('entity' => $this->fields["entities_id"], 'value' => $this->fields["slas_id"])); echo $tt->getEndHiddenFieldValue('slas_id', $this); echo "</td>"; } echo "</tr></table>"; } echo "</td></tr>"; if ($ID) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('By') . "</th>"; echo "<td width='{$colsize2}%'>"; if ($canupdate) { User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all')); } else { echo getUserName($this->fields["users_id_recipient"], $showuserlink); } echo "</td>"; echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>"; echo "<td width='{$colsize4}%'>"; if ($this->fields['users_id_lastupdater'] > 0) { //TRANS: %1$s is the update date, %2$s is the last updater name printf(__('%1$s by %2$s'), Html::convDateTime($this->fields["date_mod"]), getUserName($this->fields["users_id_lastupdater"], $showuserlink)); } echo "</td>"; echo "</tr>"; } if ($ID && (in_array($this->fields["status"], $this->getSolvedStatusArray()) || in_array($this->fields["status"], $this->getClosedStatusArray()))) { echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>"; echo "<td width='{$colsize2}%'>"; Html::showDateTimeFormItem("solvedate", $this->fields["solvedate"], 1, false, $canupdate); echo "</td>"; if (in_array($this->fields["status"], $this->getClosedStatusArray())) { echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>"; echo "<td width='{$colsize4}%'>"; Html::showDateTimeFormItem("closedate", $this->fields["closedate"], 1, false, $canupdate); echo "</td>"; } else { echo "<td colspan='2'> </td>"; } echo "</tr>"; } if ($ID) { echo "</table>"; echo "<table class='tab_cadre_fixe' id='mainformtable2'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>"; echo "<td width='{$colsize2}%'>"; // Permit to set type when creating ticket without update right if ($canupdate || !$ID) { $opt = array('value' => $this->fields["type"]); /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'submit()'; } $rand = self::dropdownType('type', $opt); if ($ID) { $params = array('type' => '__VALUE__', 'entity_restrict' => $this->fields['entities_id'], 'value' => $this->fields['itilcategories_id'], 'currenttype' => $this->fields['type']); Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params); } } else { echo self::getTicketTypeName($this->fields["type"]); } echo "</td>"; echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>"; echo "<td width='{$colsize4}%'>"; // Permit to set category when creating ticket without update right if ($canupdate || !$ID || $canupdate_descr) { $opt = array('value' => $this->fields["itilcategories_id"], 'entity' => $this->fields["entities_id"]); if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") { $opt['condition'] = "`is_helpdeskvisible`='1' AND "; } else { $opt['condition'] = ''; } /// Auto submit to load template if (!$ID) { $opt['on_change'] = 'submit()'; } /// if category mandatory, no empty choice /// no empty choice is default value set on ticket creation, else yes if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $this->fields["itilcategories_id"] > 0) { $opt['display_emptychoice'] = false; } switch ($this->fields["type"]) { case self::INCIDENT_TYPE: $opt['condition'] .= "`is_incident`='1'"; break; case self::DEMAND_TYPE: $opt['condition'] .= "`is_request`='1'"; break; default: break; } echo "<span id='show_category_by_type'>"; ITILCategory::dropdown($opt); echo "</span>"; } else { echo Dropdown::getDropdownName("glpi_itilcategories", $this->fields["itilcategories_id"]); } echo "</td>"; echo "</tr>"; if (!$ID) { echo "</table>"; $this->showActorsPartForm($ID, $values); echo "<table class='tab_cadre_fixe' id='mainformtable3'>"; } echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status'); printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status')); echo $tt->getEndHiddenFieldText('status') . "</th>"; echo "<td width='{$colsize2}%'>"; echo $tt->getBeginHiddenFieldValue('status'); if ($canstatus) { self::dropdownStatus(array('value' => $this->fields["status"], 'showtype' => 'allowed')); } else { echo self::getStatus($this->fields["status"]); } echo $tt->getEndHiddenFieldValue('status', $this); echo "</td>"; echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id'); printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id')); echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>"; echo "<td width='{$colsize4}%'>"; echo $tt->getBeginHiddenFieldValue('requesttypes_id'); if ($canupdate) { RequestType::dropdown(array('value' => $this->fields["requesttypes_id"])); } else { echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]); } echo $tt->getEndHiddenFieldValue('requesttypes_id', $this); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('urgency'); printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency')); echo $tt->getEndHiddenFieldText('urgency') . "</th>"; echo "<td>"; if ($canupdate && $canpriority || !$ID || $canupdate_descr) { // Only change during creation OR when allowed to change priority OR when user is the creator echo $tt->getBeginHiddenFieldValue('urgency'); $idurgency = self::dropdownUrgency(array('value' => $this->fields["urgency"])); echo $tt->getEndHiddenFieldValue('urgency', $this); } else { $idurgency = "value_urgency" . mt_rand(); echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>"; echo parent::getUrgencyName($this->fields["urgency"]); } echo "</td>"; // Display validation state echo "<th>"; if (!$ID) { echo $tt->getBeginHiddenFieldText('_add_validation'); printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation')); echo $tt->getEndHiddenFieldText('_add_validation'); } else { echo $tt->getBeginHiddenFieldText('global_validation'); _e('Approval'); echo $tt->getEndHiddenFieldText('global_validation'); } echo "</th>"; echo "<td>"; if (!$ID) { echo $tt->getBeginHiddenFieldValue('_add_validation'); $validation_right = ''; if ($values['type'] == self::INCIDENT_TYPE && Session::haveRight('create_incident_validation', 1)) { $validation_right = 'validate_incident'; } if ($values['type'] == self::DEMAND_TYPE && Session::haveRight('create_request_validation', 1)) { $validation_right = 'validate_request'; } if (!empty($validation_right)) { User::dropdown(array('name' => "_add_validation", 'entity' => $this->fields['entities_id'], 'right' => $validation_right, 'value' => $values['_add_validation'])); } echo $tt->getEndHiddenFieldValue('_add_validation', $this); if ($tt->isPredefinedField('global_validation')) { echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>"; } } else { echo $tt->getBeginHiddenFieldValue('global_validation'); if ($canupdate) { TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation'])); } else { echo TicketValidation::getStatus($this->fields['global_validation']); } echo $tt->getEndHiddenFieldValue('global_validation', $this); } echo "</td></tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . $tt->getBeginHiddenFieldText('impact'); printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact')); echo $tt->getEndHiddenFieldText('impact') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('impact'); if ($canupdate) { $idimpact = self::dropdownImpact(array('value' => $this->fields["impact"])); } else { $idimpact = "value_impact" . mt_rand(); echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $this->fields["impact"] . "'>"; echo parent::getImpactName($this->fields["impact"]); } echo $tt->getEndHiddenFieldValue('impact', $this); echo "</td>"; echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('itemtype'); printf(__('%1$s%2$s'), __('Associated element'), $tt->getMandatoryMark('itemtype')); if ($ID && $canupdate) { echo " <img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n onClick=\"Ext.get('tickethardwareselection{$ID}').setDisplayed('block')\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'>"; } echo $tt->getEndHiddenFieldText('itemtype'); echo "</th>"; echo "<td rowspan='2'>"; echo $tt->getBeginHiddenFieldValue('itemtype'); // Select hardware on creation or if have update right if ($canupdate || !$ID || $canupdate_descr) { if ($ID) { if ($this->fields['itemtype'] && ($item = getItemForItemtype($this->fields['itemtype'])) && $this->fields["items_id"]) { if ($item->can($this->fields["items_id"], 'r')) { printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getLink(array('comments' => true))); } else { printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID()); } } } $dev_user_id = 0; $dev_itemtype = $this->fields["itemtype"]; $dev_items_id = $this->fields["items_id"]; if (!$ID) { $dev_user_id = $values['_users_id_requester']; $dev_itemtype = $values["itemtype"]; $dev_items_id = $values["items_id"]; } else { if (isset($this->users[CommonITILActor::REQUESTER]) && count($this->users[CommonITILActor::REQUESTER]) == 1) { foreach ($this->users[CommonITILActor::REQUESTER] as $user_id_single) { $dev_user_id = $user_id_single['users_id']; } } } if ($ID) { echo "<div id='tickethardwareselection{$ID}' style='display:none'>"; } if ($dev_user_id > 0) { self::dropdownMyDevices($dev_user_id, $this->fields["entities_id"], $dev_itemtype, $dev_items_id); } self::dropdownAllDevices("itemtype", $dev_itemtype, $dev_items_id, 1, $dev_user_id, $this->fields["entities_id"]); if ($ID) { echo "</div>"; } echo "<span id='item_ticket_selection_information'></span>"; } else { if ($ID && $this->fields['itemtype'] && ($item = getItemForItemtype($this->fields['itemtype']))) { $item->getFromDB($this->fields['items_id']); printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID()); } else { _e('General'); } } echo $tt->getEndHiddenFieldValue('itemtype', $this); echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th>" . sprintf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority')) . "</th>"; echo "<td>"; $idajax = 'change_priority_' . mt_rand(); if ($canupdate && $canpriority && !$tt->isHiddenField('priority')) { $idpriority = parent::dropdownPriority(array('value' => $this->fields["priority"], 'withmajor' => true)); echo " <span id='{$idajax}' style='display:none'></span>"; } else { $idpriority = 0; echo "<span id='{$idajax}'>" . parent::getPriorityName($this->fields["priority"]) . "</span>"; } if ($canupdate || $canupdate_descr) { $params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority); Ajax::updateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params); } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; // Need comment right to add a followup with the actiontime if (!$ID && Session::haveRight("global_add_followups", "1")) { echo "<th>" . $tt->getBeginHiddenFieldText('actiontime'); printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime')); echo $tt->getEndHiddenFieldText('actiontime') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('actiontime'); Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true)); echo $tt->getEndHiddenFieldValue('actiontime', $this); echo "</td>"; } else { echo "<th></th><td></td>"; } echo "<th>" . $tt->getBeginHiddenFieldText('locations_id'); printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id')); echo $tt->getEndHiddenFieldText('locations_id') . "</th>"; echo "<td>"; echo $tt->getBeginHiddenFieldValue('locations_id'); if ($canupdate) { Location::dropdown(array('value' => $this->fields['locations_id'], 'entity' => $this->fields['entities_id'])); } else { echo Dropdown::getDropdownName('glpi_locations', $this->fields["locations_id"]); } echo $tt->getEndHiddenFieldValue('locations_id', $this); echo "</td></tr>"; echo "</table>"; if ($ID) { $values['canupdate'] = $canupdate; $this->showActorsPartForm($ID, $values); } $view_linked_tickets = $ID || $canupdate; echo "<table class='tab_cadre_fixe' id='mainformtable4'>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name'); printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name')); echo $tt->getEndHiddenFieldText('name') . "</th>"; echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>"; if (!$ID || $canupdate_descr) { echo $tt->getBeginHiddenFieldValue('name'); $rand = mt_rand(); echo "<script type='text/javascript' >\n"; echo "function showName{$rand}() {\n"; echo "Ext.get('name{$rand}').setDisplayed('none');"; $params = array('maxlength' => 250, 'size' => 90, 'name' => 'name', 'data' => rawurlencode($this->fields["name"])); Ajax::updateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params); echo "}"; echo "</script>\n"; echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n"; if (empty($this->fields["name"])) { _e('Without title'); } else { echo $this->fields["name"]; } echo "</div>\n"; echo "<div id='viewname{$rand}'>\n"; echo "</div>\n"; if (!$ID) { echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>"; } echo $tt->getEndHiddenFieldValue('name', $this); } else { if (empty($this->fields["name"])) { _e('Without title'); } else { echo $this->fields["name"]; } } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content'); printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content')); echo $tt->getEndHiddenFieldText('content') . "</th>"; echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>"; if (!$ID || $canupdate_descr) { // Admin =oui on autorise la modification de la description echo $tt->getBeginHiddenFieldValue('content'); $rand = mt_rand(); echo "<script type='text/javascript' >\n"; echo "function showDesc{$rand}() {\n"; echo "Ext.get('desc{$rand}').setDisplayed('none');"; $params = array('rows' => 6, 'cols' => 90, 'name' => 'content', 'data' => rawurlencode($this->fields["content"])); Ajax::updateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params); echo "}"; echo "</script>\n"; echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n"; if (!empty($this->fields["content"])) { echo nl2br($this->fields["content"]); } else { _e('Empty description'); } echo "</div>\n"; echo "<div id='viewdesc{$rand}'></div>\n"; if (!$ID) { echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>"; } echo $tt->getEndHiddenFieldValue('content', $this); } else { echo nl2br($this->fields["content"]); } echo "</td>"; echo "</tr>"; echo "<tr class='tab_bg_1'>"; // Permit to add doc when creating a ticket if (!$ID) { echo "<th width='{$colsize1}%'>" . sprintf(__('File (%s)'), Document::getMaxUploadSize()); echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . __s('Help') . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000," . "height=800')\">"; echo " "; self::showDocumentAddButton(); echo "</th>"; echo "<td width='{$colsize2}%'>"; echo "<div id='uploadfiles'><input type='file' name='filename[]' size='20'></div></td>"; } else { echo "<th colspan='2'>"; $docnb = Document_Item::countForItem($this); echo "<a href=\"" . $this->getLinkURL() . "&forcetab=Document_Item\$1\">"; //TRANS: %d is the document number echo sprintf(_n('%d associated document', '%d associated documents', $docnb), $docnb); echo "</a></th>"; } if ($view_linked_tickets) { echo "<th width='{$colsize3}%'>" . _n('Linked ticket', 'Linked tickets', 2); $rand_linked_ticket = mt_rand(); if ($canupdate) { echo " "; echo "<img onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>"; } echo '</th>'; echo "<td width='{$colsize4}%'>"; if ($canupdate) { echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>"; Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : ''); printf(__('%1$s: %2$s'), __('Ticket'), __('ID')); echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n"; echo "<input type='text' name='_link[tickets_id_2]'\n value='" . (isset($values["_link"]) ? $values["_link"]['tickets_id_2'] : '') . "'\n size='10'>\n"; echo " "; echo "</div>"; if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) { echo "<script language='javascript'>Ext.get('linkedticket{$rand_linked_ticket}').\n setDisplayed('block');</script>"; } } Ticket_Ticket::displayLinkedTicketsTo($ID); echo "</td>"; } else { echo "<td></td>"; } echo "</tr>"; if ((!$ID || $canupdate || $canupdate_descr || Session::haveRight("assign_ticket", "1") || Session::haveRight("steal_ticket", "1")) && !$options['template_preview']) { echo "<tr class='tab_bg_1'>"; if ($ID) { if (Session::haveRight('delete_ticket', 1)) { echo "<td class='tab_bg_2 center' colspan='2'>"; if ($this->fields["is_deleted"] == 1) { echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'></td>"; } else { echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'></td>"; } echo "<td class='tab_bg_2 center' colspan='2'>"; if ($this->fields["is_deleted"] == 1) { echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">"; } else { echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'></td>"; } } else { echo "<td class='tab_bg_2 center' colspan='4'>"; echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'>"; } echo "<input type='hidden' name='_read_date_mod' value='" . $this->getField('date_mod') . "'>"; } else { echo "<td class='tab_bg_2 center' colspan='4'>"; echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>"; if ($tt->isField('id') && $tt->fields['id'] > 0) { echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>"; echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">"; } } } echo "</table>"; echo "<input type='hidden' name='id' value='{$ID}'>"; echo "</div>"; if (!$options['template_preview']) { Html::closeForm(); $this->addDivForTabs(); } return true; }
$AJAX_INCLUDE = 1; include '../inc/includes.php'; header("Content-Type: text/html; charset=UTF-8"); Html::header_nocache(); } Session::checkRight("software", "w"); if ($_POST['softwares_id'] > 0) { if (!isset($_POST['value'])) { $_POST['value'] = 0; } $where = ''; if (isset($_POST['used'])) { if (is_array($_POST['used'])) { $used = $_POST['used']; } else { $used = Toolbox::decodeArrayFromInput($_POST['used']); } if (count($used)) { $where = " AND `glpi_softwareversions`.`id` NOT IN ('" . implode("','", $used) . "')"; } } // Make a select box $query = "SELECT DISTINCT `glpi_softwareversions`.*,\n `glpi_states`.`name` AS sname\n FROM `glpi_softwareversions`\n LEFT JOIN `glpi_states` ON (`glpi_softwareversions`.`states_id` = `glpi_states`.`id`)\n WHERE `glpi_softwareversions`.`softwares_id` = '" . $_POST['softwares_id'] . "'\n {$where}\n ORDER BY `name`"; $result = $DB->query($query); $number = $DB->numrows($result); echo "<select name='" . $_POST['myname'] . "' size='1'>"; echo "<option value='0'>" . Dropdown::EMPTY_VALUE . "</option>"; $today = date("Y-m-d"); if ($number) { while ($data = $DB->fetch_assoc($result)) { $ID = $data['id'];
/** @file * @brief */ // Direct access to file if (strpos($_SERVER['PHP_SELF'], "searchoptionvalue.php")) { include '../inc/includes.php'; header("Content-Type: text/html; charset=UTF-8"); Html::header_nocache(); } if (!defined('GLPI_ROOT')) { die("Can not acces directly to this file"); } Session::checkLoginUser(); if (isset($_POST['searchtype'])) { if (!is_array($_POST['searchopt'])) { $searchopt = Toolbox::decodeArrayFromInput($_POST['searchopt']); } else { $searchopt = $_POST['searchopt']; } $_POST['value'] = rawurldecode($_POST['value']); $addmeta = ""; if (isset($_POST['meta']) && $_POST['meta']) { $addmeta = '2'; } $inputname = 'contains' . $addmeta . '[' . $_POST['num'] . ']'; $display = false; $item = getItemForItemtype($_POST['itemtype']); $options2 = array(); $options2['value'] = $_POST['value']; // For tree dropdpowns $options2['permit_select_parent'] = true;
$where .= " AND `{$table}`.`id` NOT IN ('" . $_POST['value'] . "'"; if (isset($_POST['used'])) { if (is_array($_POST['used'])) { $used = $_POST['used']; } else { $used = Toolbox::decodeArrayFromInput($_POST['used']); } if (count($used)) { $where .= ",'" . implode("','", $used) . "'"; } } if (isset($_POST['toadd'])) { if (is_array($_POST['toadd'])) { $toadd = $_POST['toadd']; } else { $toadd = Toolbox::decodeArrayFromInput($_POST['toadd']); } } else { $toadd = array(); } $where .= ") "; if (isset($_POST['condition']) && $_POST['condition'] != '') { $where .= " AND " . $_POST['condition'] . " "; } if ($item instanceof CommonTreeDropdown) { if ($_POST['searchText'] != $CFG_GLPI["ajax_wildcard"]) { $where .= " AND `completename` " . Search::makeTextSearch($_POST['searchText']); } $multi = false; // Manage multiple Entities dropdowns $add_order = "";
-------------------------------------------------------------------------- */ // Direct access to file if (strpos($_SERVER['PHP_SELF'], "dropdownValue.php")) { include '../../../inc/includes.php'; header("Content-Type: text/html; charset=UTF-8"); Html::header_nocache(); } Session::checkLoginUser(); // Security if (!TableExists($_GET['table'])) { exit; } $item = new $_GET['itemtype'](); if (isset($_GET["entity_restrict"]) && !is_numeric($_GET["entity_restrict"]) && !is_array($_GET["entity_restrict"])) { $_GET["entity_restrict"] = Toolbox::decodeArrayFromInput($_GET["entity_restrict"]); } $NBMAX = $CFG_GLPI["dropdown_max"]; $LIMIT = "LIMIT 0,{$NBMAX}"; if ($_GET['searchText'] == $CFG_GLPI["ajax_wildcard"]) { $LIMIT = ""; } $where = " WHERE `" . $_GET['table'] . "`.`id` NOT IN ('" . $_GET['value2'] . "'"; $used = array(); if ($_GET["name"] != "type") { $datas = getAllDatasFromTable("glpi_plugin_positions_positions", "`itemtype` = '" . $_GET['itemtype'] . "'"); } else { $datas = getAllDatasFromTable("glpi_plugin_positions_imageitems", "`itemtype` = '" . $_GET['itemtype'] . "'"); } if (!empty($datas)) { foreach ($datas as $data) {
$_POST['all'] = 0; } $used = array(); if (isset($_POST['used'])) { if (is_array($_POST['used'])) { $used = $_POST['used']; } else { $used = Toolbox::decodeArrayFromInput($_POST['used']); } } if (isset($_POST["entity_restrict"]) && !is_numeric($_POST["entity_restrict"]) && !is_array($_POST["entity_restrict"])) { $_POST["entity_restrict"] = Toolbox::decodeArrayFromInput($_POST["entity_restrict"]); } // for multi rights if (isset($_POST["right"]) && !is_array($_POST["right"])) { $temp = Toolbox::decodeArrayFromInput($_POST["right"]); if (count($temp)) { $_POST['right'] = $temp; } } $result = User::getSqlSearchResult(false, $_POST['right'], $_POST["entity_restrict"], $_POST['value'], $used, $_POST['searchText']); $users = array(); if ($DB->numrows($result)) { while ($data = $DB->fetch_assoc($result)) { $users[$data["id"]] = formatUserName($data["id"], $data["name"], $data["realname"], $data["firstname"]); $logins[$data["id"]] = $data["name"]; } } if (!function_exists('dpuser_cmp')) { function dpuser_cmp($a, $b) {
} $fieldname = ''; if (empty($search["linkfield"]) || $search['table'] == 'glpi_infocoms') { $fieldname = $search["field"]; } else { $fieldname = $search["linkfield"]; } if (!$plugdisplay) { $options = array(); $values = array(); // For ticket template or aditional options of massive actions if (isset($_POST['options']) && strlen($_POST['options'])) { $options = Toolbox::decodeArrayFromInput($_POST['options']); } if (isset($_POST['additionalvalues']) && strlen($_POST['additionalvalues'])) { $values = Toolbox::decodeArrayFromInput($_POST['additionalvalues']); } $values[$search["field"]] = ''; echo $item->getValueToSelect($search, $fieldname, $values, $options); } if (!$FIELDNAME_PRINTED) { echo "<input type='hidden' name='field' value='{$fieldname}'>"; } echo "</td>"; if ($inline) { echo "<td><input type='submit' name='massiveaction' class='submit' value='{$submitname}'></td>"; } echo "</tr></table>"; if (!$inline) { echo "<br><input type='submit' name='massiveaction' class='submit' value='{$submitname}'>"; }
GNU General Public License for more details. You should have received a copy of the GNU General Public License along with GLPI. If not, see <http://www.gnu.org/licenses/>. -------------------------------------------------------------------------- */ /** @file * @brief */ // Direct access to file if (strpos($_SERVER['PHP_SELF'], "dropdownDelegationUsers.php")) { $AJAX_INCLUDE = 1; include '../inc/includes.php'; header("Content-Type: text/html; charset=UTF-8"); Html::header_nocache(); } if (!defined('GLPI_ROOT')) { die("Can not acces directly to this file"); } Session::checkLoginUser(); if ($_POST["nodelegate"] == 1) { $_POST['_users_id_requester'] = Session::getLoginUserID(); $_POST['_right'] = "id"; } else { $_POST['_right'] = "delegate"; } if (isset($_POST['_users_id_requester_notif']) && !empty($_POST['_users_id_requester_notif'])) { $_POST['_users_id_requester_notif'] = Toolbox::decodeArrayFromInput($_POST['_users_id_requester_notif']); } $ticket = new Ticket(); $ticket->showActorAddFormOnCreate(Ticket_User::REQUESTER, $_POST);
/** * Display options add action button for massive actions * * @since version 0.84 * * This must not be overloaded in Class * * @param $input array of input datas * * @return nothing display **/ function showMassiveActionsParameters($input = array()) { global $CFG_GLPI; switch ($input['action']) { case "add_contract_item": if ($input['itemtype'] == 'Contract') { Dropdown::showAllItems("items_id", 0, 0, 1, $CFG_GLPI["contract_types"], false, true, 'item_itemtype'); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Add') . "'>"; } else { Contract::dropdown(array('name' => "contracts_id")); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Add') . "'>"; } break; case "remove_contract_item": if ($input['itemtype'] == 'Contract') { Dropdown::showAllItems("items_id", 0, 0, 1, $CFG_GLPI["contract_types"], false, true, 'item_itemtype'); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Delete permanently') . "'>"; } else { Contract::dropdown(array('name' => "contracts_id")); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Delete permanently') . "'>"; } break; case "add_document": Document::dropdown(array('name' => 'documents_id')); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Add') . "'>"; break; case "remove_document": Document::dropdown(array('name' => 'documents_id')); echo "<br><br><input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Delete permanently') . "'>"; break; case "update": // Specific options for update fields if (isset($input['options'])) { $input['options'] = Toolbox::decodeArrayFromInput($input['options']); } else { $input['options'] = array(); } $first_group = true; $newgroup = ""; $items_in_group = 0; $show_all = true; $show_infocoms = true; if (in_array($input["itemtype"], $CFG_GLPI["infocom_types"]) && (!static::canUpdate() || !Infocom::canUpdate())) { $show_all = false; $show_infocoms = Infocom::canUpdate(); } $searchopt = Search::getCleanedOptions($input["itemtype"], 'w'); echo "<select name='id_field' id='massiveaction_field'>"; echo "<option value='0' selected>" . Dropdown::EMPTY_VALUE . "</option>"; foreach ($searchopt as $key => $val) { if (!is_array($val)) { if (!empty($newgroup) && $items_in_group > 0) { echo $newgroup; $first_group = false; } $items_in_group = 0; $newgroup = ""; if (!$first_group) { $newgroup .= "</optgroup>"; } $newgroup .= "<optgroup label=\"{$val}\">"; } else { // No id and no entities_id massive action and no first item if ($val["field"] != 'id' && $key != 1 && ($val["linkfield"] != 'entities_id' || isset($val['massiveaction']) && $val['massiveaction'])) { if (!isset($val['massiveaction']) || $val['massiveaction']) { if ($show_all) { $newgroup .= "<option value='{$key}'>" . $val["name"] . "</option>"; $items_in_group++; } else { // Do not show infocom items if ($show_infocoms && Search::isInfocomOption($input["itemtype"], $key) || !$show_infocoms && !Search::isInfocomOption($input["itemtype"], $key)) { $newgroup .= "<option value='{$key}'>" . $val["name"] . "</option>"; $items_in_group++; } } } } } } if (!empty($newgroup) && $items_in_group > 0) { echo $newgroup; } if (!$first_group) { echo "</optgroup>"; } echo "</select>"; $paramsmassaction = array('id_field' => '__VALUE__', 'itemtype' => $input["itemtype"], 'options' => $input['options']); foreach ($input as $key => $val) { if (preg_match("/extra_/", $key, $regs)) { $paramsmassaction[$key] = $val; } } Ajax::updateItemOnSelectEvent("massiveaction_field", "show_massiveaction_field", $CFG_GLPI["root_doc"] . "/ajax/dropdownMassiveActionField.php", $paramsmassaction); echo "<br><br><span id='show_massiveaction_field'> </span>\n"; break; default: if (!$this->showSpecificMassiveActionsParameters($input)) { echo "<input type='submit' name='massiveaction' class='submit' value='" . _sx('button', 'Post') . "'>\n"; } } return false; }
/** * @since version 0.84 * * @see CommonDBTM::showSpecificMassiveActionsParameters() **/ function showSpecificMassiveActionsParameters($input = array()) { switch ($input['action']) { case "move_version": if (isset($input['options'])) { $input['options'] = Toolbox::decodeArrayFromInput($input['options']); if (isset($input['options']['move'])) { $options = array('softwares_id' => $input['options']['move']['softwares_id']); if (isset($input['options']['move']['used'])) { $options['used'] = $input['options']['move']['used']; } SoftwareVersion::dropdown($options); echo "<br><br><input type='submit' name='massiveaction' value=\"" . _sx('button', 'Move') . "\" class='submit'> "; return true; } } return false; default: return parent::showSpecificMassiveActionsParameters($input); } return false; }
/** * Javascript code for update an item (Javascript code only) * * @param $options array of options * - toupdate : array / Update a specific item on select change on dropdown * (need value_fieldname, to_update, * url (@see Ajax::updateItemOnSelectEvent for information) * and may have moreparams) **/ static function commonDropdownUpdateItem($options) { if (isset($options["update_item"]) && (is_array($options["update_item"]) || strlen($options["update_item"]) > 0)) { if (!is_array($options["update_item"])) { $datas = Toolbox::decodeArrayFromInput($options["update_item"]); } else { $datas = $options["update_item"]; } if (is_array($datas) && count($datas)) { // Put it in array if (isset($datas['to_update'])) { $datas = array($datas); } foreach ($datas as $data) { $paramsupdate = array(); if (isset($data['value_fieldname'])) { $paramsupdate = array($data['value_fieldname'] => '__VALUE__'); } if (isset($data["moreparams"]) && is_array($data["moreparams"]) && count($data["moreparams"])) { foreach ($data["moreparams"] as $key => $val) { $paramsupdate[$key] = $val; } } self::updateItemOnSelectEvent("dropdown_" . $options["myname"] . $options["rand"], $data['to_update'], $data['url'], $paramsupdate); } } } }