/**
* @param string $phoneNumber
* @param string $name
*
* @return bool
* @throws ATSException
*/
public function organizeCall($phoneNumber, $name)
{
try {
require_once __DIR__ . "/../../../../../../lib/asterisk-php-manager/AsteriskManager.php";
$config = (require_once __DIR__ . "/../config/ATSConfig.php");
$params = ['server' => $config['server'], 'port' => $config['port']];
$ast = new Net_AsteriskManager($params);
try {
$ast->connect();
} catch (\Exception $e) {
throw new ATSException('Unable to connect!');
}
try {
$ast->login($config['login'], $config['password']);
} catch (\Exception $e) {
throw new ATSException('Unable to login!');
}
try {
$result = $ast->originateCall($phoneNumber, 'SIP/voximplant', 'from-internal', $name . $phoneNumber, 1, 30000, null, uniqid('call', true));
$ast->logout();
$ast->close();
if (strpos($result, 'Success') === false) {
throw new ATSException('Unable to call!');
}
} catch (\Exception $e) {
throw new ATSException('Unable to call!');
}
} catch (\Exception $e) {
// some logging
throw new ATSException('Call was not organized!');
}
return true;
}
public function showQueue()
{
try {
$oAsteriskLogin = $this->_getConfigManager();
//get agent_id based on agent number
$astParams = array('server' => '127.0.0.1', 'port' => '5038');
$oAIM = new Net_AsteriskManager($astParams);
$oAIM->connect();
$result = $oAIM->login($oAsteriskLogin[0], $oAsteriskLogin[1]);
$result = $oAIM->_sendCommand("Action: EVENTS\r\n" . "EVENTMASK: OFF\r\n\r\n");
$result = $oAIM->getQueues();
$oAIM->logout();
$oAIM->close();
return $this->convertJsonData($result);
} catch (Exception $e) {
$this->errMsg = '(internal) showQueue failed: ' . $e->getMessage();
return FALSE;
}
}
function spycall($agent_number, $supervisor_queue, $whisper)
{
try {
$oAsteriskLogin = $this->_getConfigManager();
$spy_number = '771';
//($whisper?'771':'772');
//$channel = 'Local/'.$supervisor_queue.'@ext-queues';
$channel = 'SIP/' . $supervisor_queue;
$var = array('AGENT' => $agent_number, 'WHISPER' => $whisper ? 'w' : '');
$astParams = array('server' => '127.0.0.1', 'port' => '5038');
$oAIM = new Net_AsteriskManager($astParams);
$oAIM->connect();
$result = $oAIM->login($oAsteriskLogin[0], $oAsteriskLogin[1]);
$result = $oAIM->_sendCommand("Action: EVENTS\r\n" . "EVENTMASK: OFF\r\n\r\n");
$result = $oAIM->originateCall($spy_number, $channel, 'from-internal', $agent_number, 1, 30000, $var, null);
$oAIM->logout();
$oAIM->close();
return $result;
} catch (PEAR_Exception $e) {
$this->errMsg = '(internal) spycall: ' . $e->getMessage();
return TRUE;
//work arround for right action but show error
}
}
