function processResources($count = 0, $xml = "")
{
while (isset($_POST[POST_INTERN_PROCESS_RESOURCES . "_va_" . $count])) {
$kbe = new KnowledgeBaseEntry();
$kbe->EditorId = $kbe->OwnerId = CALLER_SYSTEM_ID;
$kbe->Id = $_POST[POST_INTERN_PROCESS_RESOURCES . "_va_" . $count];
$kbe->Value = base64_decode($_POST[POST_INTERN_PROCESS_RESOURCES . "_vb_" . $count]);
$kbe->Type = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vc_" . $count];
$kbe->Title = base64_decode($_POST[POST_INTERN_PROCESS_RESOURCES . "_vd_" . $count]);
$kbe->IsDiscarded = !empty($_POST[POST_INTERN_PROCESS_RESOURCES . "_ve_" . $count]);
$kbe->ParentId = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vf_" . $count];
$kbe->Rank = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vg_" . $count];
$kbe->Size = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vh_" . $count];
$kbe->Tags = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vi_" . $count];
$kbe->Languages = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vj_" . $count];
$kbe->Tags = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vi_" . $count];
$kbe->IsPublic = !empty($_POST[POST_INTERN_PROCESS_RESOURCES . "_vk_" . $count]);
$kbe->FulltextSearch = !empty($_POST[POST_INTERN_PROCESS_RESOURCES . "_vl_" . $count]);
$kbe->ShortcutWord = $_POST[POST_INTERN_PROCESS_RESOURCES . "_vm_" . $count];
$kbe->AllowBotAccess = !empty($_POST[POST_INTERN_PROCESS_RESOURCES . "_vn_" . $count]);
$kbe->Save();
$xml .= "<r rid=\"" . base64_encode($kbe->Id) . "\" disc=\"" . base64_encode($_POST[POST_INTERN_PROCESS_RESOURCES . "_ve_" . $count]) . "\" />\r\n";
$count++;
}
Server::$Response->SetStandardResponse(1, $xml);
}
function CalculateRank()
{
if ($this->ParentId == "1") {
$this->Rank = 1;
return;
}
$this->Rank = -1;
$rank = 0;
$parent = $this->ParentId;
while (true) {
$perow = KnowledgeBaseEntry::GetById($parent, false);
if ($perow != null) {
$parent = $perow["parentid"];
$rank++;
} else {
break;
}
}
if ($rank > 0) {
$this->Rank = $rank + 1;
} else {
$this->Rank = 1;
}
}
private function SEND_PHP_MAIL($_receiver = "", $result = "", $_html = false)
{
if (strpos($_receiver, ",") !== false) {
$emails = explode(",", $_receiver);
foreach ($emails as $mail) {
if (!empty($mail) && !Is::Null(strpos($mail, "@"))) {
$result = $this->SEND_PHP_MAIL(trim($mail), $result);
}
}
return $result;
}
$mailtext = $this->MailBodyText;
$ehash = md5(date('r', time()));
$EOL = "\r\n";
if (empty($this->FakeSender)) {
$headers = "From: " . $this->Mailbox->Email . $EOL;
} else {
$headers = "From: " . $this->FakeSender . $EOL;
}
$headers .= "Reply-To: " . $this->ReplyTo . $EOL;
$headers .= "Date: " . date("r") . $EOL;
$headers .= "MIME-Version: 1.0" . $EOL;
$headers .= "X-Mailer: LiveZilla.net/" . VERSION . $EOL;
if ($this->Attachments != null) {
$headers .= "Content-Type: multipart/mixed; boundary=\"" . $ehash . "\"" . $EOL . $EOL;
$headers .= "--" . $ehash . $EOL;
$headers .= "Content-Type: text/plain; charset=UTF-8; format=flowed" . $EOL;
$headers .= "Content-Transfer-Encoding: 8bit" . $EOL . $EOL;
$headers .= $mailtext . $EOL . $EOL;
$headers .= "--" . $ehash . $EOL;
foreach ($this->Attachments as $resId) {
$res = KnowledgeBaseEntry::GetById($resId);
if ($res == null) {
continue;
}
$content = chunk_split(base64_encode(file_get_contents("./uploads/" . $res["value"])));
$headers .= "Content-Type: application/octet-stream; name=\"" . $res["title"] . "\"" . $EOL;
$headers .= "Content-Transfer-Encoding: base64" . $EOL;
$headers .= "Content-Disposition: attachment; filename=\"" . $res["title"] . "\"" . $EOL . $EOL;
$headers .= $content . $EOL . $EOL;
$headers .= "--" . $ehash . $EOL;
}
$mailtext = "";
$headers .= "--" . $ehash . "--" . $EOL;
} else {
$headers .= "Content-Type: text/plain; charset=UTF-8; format=flowed" . $EOL;
$headers .= "Content-Transfer-Encoding: 8bit" . $EOL . $EOL;
}
if (@mail($_receiver, $this->Subject, $mailtext, $headers)) {
return 1;
} else {
return "The email could not be sent using PHP mail(). Please try another Return Email Address or use SMTP.";
}
}
define("IN_LIVEZILLA", true);
header('Content-Type: text/html; charset=utf-8');
if (!defined("LIVEZILLA_PATH")) {
define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_lib/functions.external.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
@set_error_handler("handleError");
Server::InitDataProvider();
Server::DefineURL("knowledgebase.php");
LocalizationManager::AutoLoad();
$color = ExternalChat::ReadTextColor();
$entry = KnowledgeBaseEntry::GetById(Communication::ReadParameter("id", ""), true);
if (!empty($entry)) {
$html = IOStruct::GetFile(PATH_TEMPLATES . "kb_entry.tpl");
if (!empty(Server::$Configuration->File["gl_kcss"])) {
$html = str_replace("<!--custom_css-->", "<link rel=\"stylesheet\" type=\"text/css\" href=\"" . Server::$Configuration->File["gl_kcss"] . "\">", $html);
}
if (Server::$Configuration->File["gl_knbr"]) {
$rresult = $entry->GetRateResult();
if (($rate = Communication::ReadParameter("h", -1)) != -1) {
$html = str_replace("<!--rate_text-->", "<br><div id=\"lz_chat_dialog_kb_rate\">" . $LZLANG["client_feedback_success"] . "</div>", $html);
$entry->SaveRateResult($rate);
} else {
$bhtml = "<a href=\"./knowledgebase.php?id=<!--id-->&h=MQ__\"><!--lang_client_yes--></a><a href=\"./knowledgebase.php?id=<!--id-->&h=MA__\"><!--lang_client_no--></a>";
$fhtml = $rresult[0] > 0 ? str_replace("<!--users-->", $rresult[0], str_replace("<!--total-->", $rresult[1], $LZLANG["client_found_helpful"])) . " " : "";
$html = str_replace("<!--rate_text-->", "<br><div id=\"lz_chat_dialog_kb_rate\">" . $fhtml . $LZLANG["client_was_helpful"] . $bhtml . "</div>", $html);
}
/****************************************************************************************
* LiveZilla getfile.php
*
* Copyright 2014 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
*
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
if (!defined("LIVEZILLA_PATH")) {
define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
if (isset($_GET["id"]) && Server::InitDataProvider()) {
$id = $_GET["id"];
if (strpos($id, ".") === false && !Is::Null($res = KnowledgeBaseEntry::GetById($id))) {
if (file_exists("./uploads/" . $res["value"]) && strpos($res["value"], "..") === false) {
header('Content-Description: File Transfer');
header('Content-Type: application/octet-stream');
header('Content-Length: ' . filesize("./uploads/" . $res["value"]));
header('Content-Disposition: attachment; filename=' . urlencode($res["title"]));
exit(file_get_contents("./uploads/" . $res["value"]));
}
}
}
header("HTTP/1.0 404 Not Found");
function KnowledgebaseEntryCreate()
{
$kbEntry = new KnowledgeBaseEntry();
$params = ApiV2::GetObjectFields("KnowledgeBaseEntry");
if ($kbEntry = $this->CreateFromJSON($params, json_decode($_POST["p_data"]), $kbEntry, "KnowledgeBaseEntry")) {
$parent = KnowledgeBaseEntry::GetById($kbEntry->ParentId, false);
if ($parent == null) {
$this->ErrorFilter = "ParentId";
} else {
$kbEntry->CalculateRank();
$kbEntry->EditorId = CALLER_SYSTEM_ID;
$kbEntry->OwnerId = CALLER_SYSTEM_ID;
$kbEntry->Edited = $kbEntry->Created = time() + 1;
if (empty($kbEntry->Id)) {
$kbEntry->Id = getId(32);
}
$kbEntry->Save();
$this->JSONOutput = APIV2::Encode(array("KnowledgeBaseEntry" => ApiV2::ClearObject($params, $kbEntry)), $this->JSONParams);
}
}
}
function FormatBotAutoReplies($_chat, $_answers, $_alternate = true, $html = "", $single = "")
{
$tth = ".";
$bind = " " . LocalizationManager::$TranslationStrings["client_or"] . " ";
if (!empty(Server::$Groups[$_chat->DesiredChatGroup]) && Server::$Groups[$_chat->DesiredChatGroup]->IsHumanAvailable()) {
$resultpc = DBManager::Execute(false, "SELECT * FROM `" . DB_PREFIX . DATABASE_POSTS . "` WHERE `chat_id`='" . DBManager::RealEscape($_chat->ChatId) . "' AND `repost`=0 AND `receiver`='" . DBManager::RealEscape($this->SystemId) . "';");
if ($this->WelcomeManager && DBManager::GetRowCount($resultpc) >= $this->WelcomeManagerOfferHumanChatAfter) {
$tth = " " . LocalizationManager::$TranslationStrings["client_or"] . " <a class=\"lz_chat_human\" onclick=\"var _this = this;lz_chat_set_talk_to_human(true,true);this.className='';this.style.cursor='wait';setTimeout(function(){_this.style.cursor='default'; },3000);\">" . LocalizationManager::$TranslationStrings["client_talk_to_human"] . "</a>.";
$bind = ", ";
}
}
$lm = empty(Server::$Configuration->File["gl_dtfbc"]) ? $bind . " <a class=\"lz_chat_mail\" onclick=\"lz_chat_require_leave_message();\">" . LocalizationManager::$TranslationStrings["client_leave_a_message"] . "</a>" : "";
if (count($_answers) == 0) {
return LocalizationManager::$TranslationStrings["client_bot_no_result_found"] . $lm . $tth;
} else {
if (count($_answers) > 0) {
$html .= LocalizationManager::$TranslationStrings["client_your_result"] . "<br>";
$html .= "<ul class=\"lz_chat_bot_resource\">";
foreach ($_answers as $qa) {
if (!empty($qa->ResourceId)) {
$res = KnowledgeBaseEntry::GetById($qa->ResourceId);
$target = $qa->NewWindow ? "target=\"_blank\" " : "";
$html .= "<li>";
if ($res["type"] == 2) {
$html .= "<a class=\"lz_chat_link\" href=\"" . $res["value"] . "\" " . $target . ">" . $res["title"] . "</a>";
} else {
if ($res["type"] == 3 || $res["type"] == 4) {
$html .= "<a class=\"lz_chat_link\" href=\"" . LIVEZILLA_URL . "getfile.php?id=" . $res["id"] . "\" " . $target . ">" . $res["title"] . "</a>";
} else {
$html .= "<b>" . $res["title"] . "</b><br><br>" . str_replace("<a ", "<a " . $target, str_replace("<A", "<a", $res["value"]));
}
}
$html .= "</li>";
} else {
if (!empty($qa->Answer)) {
$single = $qa->Answer . "<br><br>";
break;
}
}
}
$html .= "</ul>";
}
}
if (!empty($single)) {
$html = $single;
}
$html = Server::$Groups[$_chat->DesiredChatGroup]->TextReplace($html, Visitor::$BrowserLanguage);
$html = $_chat->TextReplace($html);
$html = $this->TextReplace($html);
$html = Configuration::Replace($html);
return $html . ($_alternate ? LocalizationManager::$TranslationStrings["client_bot_result_found"] . $lm . $tth : "");
}
