} ?> <div class='fss_pagewrapper'> <?php echo $this->pagination->getListFooter(); ?> </div> </form> <?php } else { ?> <?php echo FSS_Helper::PageSubTitle("THERE_ARE_CURRENTLY_NO_ANNOUNCEMENTS"); ?> <?php } ?> <?php include JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . '_powered.php'; ?> <?php if (FSS_Settings::get('glossary_announce')) { echo FSS_Glossary::Footer(); } ?>
echo FSS_Helper::escape($this->ticket->body); ?> </textarea> <?php FSS_Helper::HelpText("support_open_main_message_after"); ?> <?php } ?> </div> <?php if ($this->support_user_attach) { ?> <?php echo FSS_Helper::PageSubTitle(JText::sprintf("UPLOAD_FILE", FSS_Helper::display_filesize(FSS_Helper::getMaximumFileUploadSize())), false); ?> <?php include JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'tmpl' . DS . 'attach.php'; ?> <?php } ?> <p> <input class='btn btn-primary' type='submit' value='<?php echo JText::_("CREATE_NEW_TICKET"); ?> ' id='addcomment'> </p>
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <?php echo FSS_Helper::PageStyle(); echo FSS_Helper::PageTitle("SUPPORT", "NEW_SUPPORT_TICKET"); ?> <div class="fss_spacer"></div> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'ticket' . DS . 'snippet' . DS . '_openheader.php'); ?> <?php echo FSS_Helper::PageSubTitle("PLEASE_SELECT_A_DEPARTMENT_FOR_YOUR_SUPPORT_ENQUIRY"); ?> <?php FSS_Helper::HelpText("support_open_dept_header"); ?> <?php if ($this->product && FSS_Settings::get('support_sel_prod_dept')) { ?> <h4 class='product-small'> <?php echo JText::_("PRODUCT"); ?> :
} ?> <?php if (FSS_Settings::get("messages_at_top") == 0 || FSS_Settings::get("messages_at_top") == 2) { include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'ticket' . DS . 'snippet' . DS . '_messages_cont.php'); } ?> <?php if (count($this->attach) > 0) { ?> <?php echo FSS_Helper::PageSubTitle("ATTACHEMNTS"); ?> <?php FSS_Helper::HelpText("support_user_view_attach_header"); ?> <?php foreach ($this->attach as $attach) { ?> <?php if ($attach['inline']) { continue; } ?>
FSS_Table::TableClose(); $grouping = ""; $open = false; if ($this->ticket->customfields && count($this->ticket->customfields) > 0) { foreach ($this->ticket->customfields as $field) { if ($field['grouping'] == "") { continue; } if ($field['adminhide']) { continue; } if ($field['grouping'] != $grouping) { if ($open) { FSS_Table::TableClose(); } echo FSS_Helper::PageSubTitle($field['grouping']); FSS_Table::TableOpen(); $open = true; $grouping = $field['grouping']; } FSS_Table::ColStart("tr_cf" . $field['id'] . " tr_cf_" . $field['alias']); ?> <th width='<?php echo FSS_Settings::get('ticket_label_width'); ?> '><?php echo FSSCF::FieldHeader($field); ?> </th> <td> <?php
$curstatus = FSS_Input::getCmd('tickets'); if ($curstatus == -1) { $curstatus = FSS_Input::getCmd('status'); } ?> <div id="batch_form" class="form-horizontal form-condensed" style='display: none'> <div class="batch_print_hide"> <?php echo FSS_Helper::PageSubTitle("BATCH_ACTIONS"); ?> </div> <div class="batch_action_hide"> <?php echo FSS_Helper::PageSubTitle("BATCH_PRINT"); ?> </div> <div class="control-group"> <label class="control-label"><?php echo JText::_("SELECT"); ?> </label> <div class="controls"> <div class="btn-group"> <button class="btn btn-default" id="batch_select_all"><?php echo JText::_('ALL'); ?> </button> <button class="btn btn-default" id="batch_select_none"><?php
<?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_toolbar.php'); if (FSS_Permission::auth("core.create", "com_fss.kb") || FSS_Permission::auth("core.create", "com_fss.faq")) { include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_export.php'); } ?> <?php if (FSS_Settings::get("messages_at_top") == 2 || FSS_Settings::get("messages_at_top") == 3) { include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_messages_cont.php'); } ?> <?php echo FSS_Helper::PageSubTitle("TICKET_DETAILS"); ?> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_ticket_info.php'); ?> <?php if (FSS_Settings::get("messages_at_top") == 0 || FSS_Settings::get("messages_at_top") == 1) { include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin_support' . DS . 'snippet' . DS . '_messages_cont.php'); } ?> <?php include JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . '_powered.php';
<a href="#" id='fss_form_apply' class="btn btn-success"><i class="icon-apply icon-white"></i> <?php echo JText::_('SAVE'); ?> </a> <a href="#" id='fss_form_save' class="btn btn-default"><i class="icon-save"></i> <?php echo JText::_('SAVE_AND_CLOSE'); ?> </a> <a href="#" id='fss_form_cancel' class="btn btn-default"><i class="icon-cancel"></i> <?php echo JText::_('CANCEL'); ?> </a> </div> <?php echo FSS_Helper::PageSubTitle("MY_SETTINGS"); ?> <div class="form-horizontal form-condensed"> <h4><?php echo JText::_("TICKET_LIST"); ?> </h4> <div class="control-group"> <label class="control-label"><?php echo JText::_("DEFAULT_PER_PAGE"); ?> </label> <div class="controls"> <input type="text" class="input-mini" name='per_page' value='<?php
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <?php echo FSS_Helper::PageSubTitle("<a href='" . FSSRoute::_('index.php?option=com_fss&view=report') . "'>\n\t<img class='fss_support_main_image' src='" . JURI::root(true) . "/components/com_fss/assets/images/support/report_24.png'> " . JText::_("REPORTS") . "</a>", false); ?> <p> <a href="<?php echo FSSRoute::_('index.php?option=com_fss&view=report'); ?> "><?php echo JText::_('VIEW_NOW'); ?> </a> </p>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; echo FSS_Helper::PageSubTitle($this->descs . ': ' . ($this->item['id'] > 0 ? JText::_('EDIT') : JText::_('CREATE'))); ?> <p class="pull-right"> <a href="#" id='fss_form_apply' class="btn btn-success"><i class="icon-apply icon-white"></i> <?php echo JText::_('SAVE'); ?> </a> <a href="#" id='fss_form_save' class="btn btn-default"><i class="icon-apply"></i> <?php echo JText::_('SAVE_AND_CLOSE'); ?> </a> <a href="#" id='fss_form_savenew' class="btn btn-default"><i class="icon-save-new"></i> <?php echo JText::_('SAVE_A_ADD'); ?> </a> <a href="#" id='fss_form_cancel' class="btn btn-default"><i class="icon-cancel"></i> <?php echo JText::_('CANCEL'); ?> </a> <?php if ($this->item['id'] > 0) {
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; if (JComponentHelper::getParams('com_users')->get('allowUserRegistration')) { ?> <?php echo FSS_Helper::PageSubTitle("REGISTER"); ?> <?php $register_url = FSSRoute::_("index.php?option=com_fss&view=login&layout=register&return=" . base64_encode($_SERVER['REQUEST_URI'])); if (property_exists($this, "return")) { $register_url = FSSRoute::_("index.php?option=com_fss&view=login&layout=register&return=" . $this->return); } if (JRequest::getVar('return')) { $register_url = FSSRoute::_("index.php?option=com_fss&view=login&layout=register&return=" . JRequest::getVar('return')); } if (FSS_Settings::get('support_custom_register')) { $register_url = FSS_Settings::get('support_custom_register'); } ?> <p><?php echo JText::sprintf('IF_YOU_WOULD_LIKE_TO_CREATE_A_USER_ACCOUNT_PLEASE_REGISTER_HERE', $register_url); ?> </p>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <?php echo FSS_Helper::PageSubTitle("<a href='" . FSSRoute::x('&layout=moderate&ident=') . "'><img src='" . JURI::root(true) . "/components/com_fss/assets/images/support/moderate_24.png'> " . JText::_("MODERATE") . "</a>", false); ?> <p> <?php echo JText::sprintf("MOD_STATUS", $this->comments->GetModerateTotal(), FSSRoute::_('index.php?option=com_fss&view=admin_moderate')); ?> </p> <?php $this->comments->DisplayModStatus();
"> <input type="hidden" name="boxchecked" value="0" /> <input type="hidden" name="filter_order" value="<?php echo FSS_Helper::escape($this->order); ?> " /> <input type="hidden" name="filter_order_Dir" value="<?php echo FSS_Helper::escape($this->order_Dir); ?> " /> </form> <?php } else { ?> <?php echo FSS_Helper::PageSubTitle('MEMBERS'); ?> <div class="alert alert-info"><?php echo JText::_("PLEASE_SAVE_FIRST"); ?> </div> <?php } ?> <div class="modal fss_modal" id="popup_html" style='display: none'> <div class="modal-header"> <button class="close simplemodal-close" data-dismiss="modal">×</button> <h3><?php echo JText::_("CHOOSE_NEW_PERM"); ?>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; $passwd_field = "password"; $users_com = "com_users"; $login_task = "user.login"; ?> <?php echo FSS_Helper::PageSubTitle("LOGIN"); ?> <p><?php echo JText::_("LOG_IN_TO_AN_EXISTING_ACCOUNT"); ?> </p> <form action="<?php echo FSSRoute::_("index.php"); ?> " method="post" name="com-login" id="com-form-login" class="form-horizontal form-condensed"> <div class="control-group"> <label class="control-label" for="username"><?php echo JText::_("USERNAME");
} ?> <?php if (FSS_Settings::get('support_no_register') == 2) { ?> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'ticket' . DS . 'snippet' . DS . '_register_form.php'); } ?> <?php if (FSS_Settings::get('support_allow_unreg') == 1) { ?> <?php echo FSS_Helper::PageSubTitle("VIEW_TICKET_CREATED_WITHOUT_ACCOUNT"); ?> <?php if (FSS_Settings::get('support_unreg_type') == 0) { ?> <p><?php echo JText::_("PLEASE_ENTER_YOUR_EMAIL_ADDRESS_AND_PASSWORD_PROVIDED_WITH_YOUR_TICKET"); ?> </p> <?php } elseif (FSS_Settings::get('support_unreg_type') == 1) { ?> <p><?php echo JText::_("PLEASE_ENTER_YOUR_TICKET_REFERENCE_AND_PASSWORD_PROVIDED_WITH_YOUR_TICKET"); ?>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <div class="fss_spacer"></div> <?php echo FSS_Helper::PageSubTitle('MODERATE'); ?> <div class="form-inline"> <?php echo JText::_('MOD_COMMENTS'); ?> <?php echo $this->whatcomm; echo JText::_('MOD_SECTION'); ?> <?php echo $this->identselect; ?> <button class="btn btn-default" onclick='fss_moderate_refresh(); return false;'><?php echo JText::_('REFRESH'); ?> </button> </div>
* @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; echo FSS_Helper::PageStyle(); echo FSS_Helper::PageTitle('SUPPORT_ADMIN', "NEW_SUPPORT_TICKET"); ?> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'admin' . DS . 'snippet' . DS . '_tabbar.php'); ?> <?php echo FSS_Helper::PageSubTitle("CREATE_TICKET_FOR_UNREGISTERED_USER"); ?> <form action="<?php echo FSSRoute::_('index.php?option=com_fss&view=ticket&layout=open&admincreate=2'); ?> " method="post" class="form-horizontal"> <div class="control-group"> <label class="control-label"><?php echo JText::_("EMAIL_ADDRESS"); ?> </label> <div class="controls"> <input type="text" name="admin_create_email" class="inputbox" value="<?php echo FSS_Helper::escape(FSS_Input::getString('admin_create_email'));
/** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; echo FSS_Helper::PageStyle(); $announce = $this->announce; echo FSS_Helper::PageTitle("ANNOUNCEMENTS", $announce['title']); ?> <?php $this->parser->SetVar('editpanel', $this->content->EditPanel($announce)); $this->parser->SetVar('date', FSS_Helper::Date($announce['added'], FSS_DATE_MID)); $this->parser->setVar('title', FSS_Helper::PageSubTitle($announce['title'])); $this->parser->setVar('subtitle', $announce['subtitle']); $authid = $announce['author']; $user = JFactory::getUser($authid); if ($user->id > 0) { $this->parser->setVar('author', $user->name); $this->parser->setVar('author_username', $user->username); } else { $this->parser->setVar('author', JText::_('UNKNOWN')); $this->parser->setVar('author_username', JText::_('UNKNOWN')); } if (FSS_Settings::get('glossary_announce')) { $this->parser->setVar('body', FSS_Glossary::ReplaceGlossary($announce['body'])); } else { $this->parser->setVar('body', $announce['body']); }
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; if (FSS_Settings::get('glossary_support')) { require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'glossary.php'; } if (!FSS_Settings::get('user_hide_all_details')) { ?> <?php echo FSS_Helper::PageSubTitle("MESSAGES"); } ?> <?php FSS_Helper::HelpText("support_user_view_mes_header"); ?> <?php $st = FSS_Ticket_Helper::GetStatusByID($this->ticket['sid']); ?> <?php if ((!$st->is_closed || FSS_Settings::get('support_user_can_reopen')) && $this->ticket['can_edit'] && $this->ticket['merged'] == 0 && !$this->readonly) { ?> <p>
</a> <a href="<?php echo FSSRoute::_("index.php?option=com_fss&view=admin_support&layout=listhandlers", false); ?> " class='btn btn-default'><?php echo JText::_('CANCEL'); ?> </a> </div> </div> </form> <div id="ooo_tickets"> <?php echo FSS_Helper::PageSubTitle('CURRENT_TICKETS'); ?> <?php $this->displayTickets(); ?> </div> <?php include JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . '_powered.php'; echo FSS_Helper::PageStyleEnd(); ?> <script> jQuery(document).ready(function () {
echo FSSCF::FieldInput($field, $this->errors, 'ticket', array('ticketid' => 0, 'userid' => $ticket_user_id), true); ?> </div> </div> <?php } if ($open) { ?> </div> <?php } ?> <div class="fss_message_details_header"> <?php echo FSS_Helper::PageSubTitle("MESSAGE_DETAILS"); ?> </div> <?php $has_message_details = false; ?> <?php FSS_Helper::HelpText("support_open_main_md_header"); ?> <div class="form-horizontal form-condensed"> <?php if (FSS_Settings::get('support_subject_message_hide') != "subject" && FSS_Settings::get('support_subject_message_hide') != "both" && FSS_Settings::get('support_subject_at_top')) {
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <?php echo FSS_Helper::PageStyle(); echo FSS_Helper::PageTitle("SUPPORT", "NEW_SUPPORT_TICKET"); ?> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'ticket' . DS . 'snippet' . DS . '_openheader.php'); ?> <?php echo FSS_Helper::PageSubTitle("PLEASE_SELECT_A_PRODUCT_FOR_YOUR_SUPPORT_ENQUIRY"); ?> <?php if (FSS_Settings::get('support_advanced')) { ?> <form id="searchProd" action="<?php echo FSSRoute::_('index.php?limitstart=0&option=com_fss&layout=open&view=ticket'); ?> " method="post" name="fssForm" <?php if (!FSS_Settings::get('support_advanced_search')) { echo 'style="display: none;"'; } ?>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; ?> <?php echo FSS_Helper::PageSubTitle($this->descs); ?> <form method="post" action="<?php echo FSSRoute::x('&'); ?> " id="fssForm" name="fssForm"> <?php if (FSS_Permission::auth("core.create", $this->getAsset())) { ?> <div class="pull-right"> <a href="#" id='fss_content_new' class="btn btn-success"><i class="icon-new icon-white"></i> <?php echo JText::_('NEW'); ?> </a> </div> <?php }
<?php foreach ($this->form->getFieldsets() as $fieldset) { // Iterate through the form fieldsets and display each one. ?> <?php $fields = $this->form->getFieldset($fieldset->name); ?> <?php if (count($fields)) { ?> <?php if (isset($fieldset->label)) { // If the fieldset has a label set, display it as the legend. ?> <?php echo FSS_Helper::PageSubTitle(JText::_($fieldset->label)); ?> <?php } ?> <?php foreach ($fields as $field) { // Iterate through the fields in the set and display them. ?> <?php if ($field->hidden) { // If the field is hidden, just display the input. ?> <?php echo $field->input; ?>
<?php /** * @package Freestyle Joomla * @author Freestyle Joomla * @copyright (C) 2013 Freestyle Joomla * @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html **/ defined('_JEXEC') or die; require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'translate.php'; require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'support_tickets.php'; require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'support_source.php'; ?> <?php echo FSS_Helper::PageSubTitle("<a href='" . FSSRoute::_('index.php?option=com_fss&view=admin_support') . "'><img src='" . JURI::root(true) . "/components/com_fss/assets/images/support/support_24.png'> " . JText::_("SUPPORT_TICKETS") . "</a>", false); ?> <ul> <?php FSS_Ticket_Helper::GetStatusList(); $counts = SupportTickets::getTicketCount(); FSS_Translate_Helper::Tr(FSS_Ticket_Helper::$status_list); foreach (FSS_Ticket_Helper::$status_list as $status) { if ($status->def_archive) { continue; } if ($status->is_closed) { continue; } if (!array_key_exists($status->id, $counts)) {
} ?> <?php if (FSS_Settings::get('support_no_register') != 1) { ?> <?php include $this->snippet(JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'views' . DS . 'ticket' . DS . 'snippet' . DS . '_register_form.php'); } ?> <?php if (FSS_Settings::get('support_allow_unreg') == 1) { ?> <?php echo FSS_Helper::PageSubTitle("CREATE_WITHOUT_ACCOUNT"); ?> <p><?php echo JText::_("YOU_WILL_BE_ABLE_TO_ACCESS_YOUR_SUPPORT_TICKET_USING_THE_TICKET_REFERENCE_EMAIL_ADDRESS_AND_PASSWORD_PROVIDED"); ?> </p> <form action="<?php echo FSSRoute::_("&what=&type=without"); // FIX LINK ?> " method="post" name="uregform" id="uregform" class="form-horizontal"> <div class="control-group"> <label class="control-label" for="email"><?php