function prepareInputForAdd($input) { global $CFG_GLPI; // save value before clean; $title = ltrim($input['name']); // Standard clean datas $input = parent::prepareInputForAdd($input); // Do not check mandatory on auto import (mailgates) if (!isset($input['_auto_import'])) { if (isset($input['_tickettemplates_id']) && $input['_tickettemplates_id']) { $tt = new TicketTemplate(); if ($tt->getFromDBWithDatas($input['_tickettemplates_id'])) { if (count($tt->mandatory)) { $mandatory_missing = array(); $fieldsname = $tt->getAllowedFieldsNames(true); foreach ($tt->mandatory as $key => $val) { // for title if mandatory (restore initial value) if ($key == 'name') { $input['name'] = $title; } // Check only defined values : Not defined not in form if (isset($input[$key])) { // If content is also predefined need to be different from predefined value if ($key == 'content' && isset($tt->predefined['content'])) { // Clean new lines to be fix encoding if (strcmp(preg_replace("/\r?\n/", "", Html::cleanPostForTextArea($input[$key])), preg_replace("/\r?\n/", "", $tt->predefined['content'])) == 0) { $mandatory_missing[$key] = $fieldsname[$val]; } } if (empty($input[$key]) || $input[$key] == 'NULL' || is_array($input[$key]) && $input[$key] === array(0 => "0")) { $mandatory_missing[$key] = $fieldsname[$val]; } } if ($key == '_add_validation' && !empty($input['users_id_validate']) && isset($input['users_id_validate'][0]) && $input['users_id_validate'][0] > 0) { unset($mandatory_missing['_add_validation']); } // For due_date and time_to_own : check also slts foreach (array(SLT::TTR, SLT::TTO) as $sltType) { list($dateField, $sltField) = SLT::getSltFieldNames($sltType); if ($key == $dateField && isset($input[$sltField]) && $input[$sltField] > 0 && isset($mandatory_missing[$dateField])) { unset($mandatory_missing[$dateField]); } } // For document mandatory if ($key == '_documents_id' && !isset($input['_filename']) && !isset($input['_tag_filename']) && !isset($input['_stock_image']) && !isset($input['_tag_stock_image'])) { $mandatory_missing[$key] = $fieldsname[$val]; } } if (count($mandatory_missing)) { //TRANS: %s are the fields concerned $message = sprintf(__('Mandatory fields are not filled. Please correct: %s'), implode(", ", $mandatory_missing)); Session::addMessageAfterRedirect($message, false, ERROR); return false; } } } } } if (!isset($input["requesttypes_id"])) { $input["requesttypes_id"] = RequestType::getDefault('helpdesk'); } if (!isset($input['global_validation'])) { $input['global_validation'] = CommonITILValidation::NONE; } // Set additional default dropdown $dropdown_fields = array('users_locations', 'items_locations'); foreach ($dropdown_fields as $field) { if (!isset($input[$field])) { $input[$field] = 0; } } if (!isset($input['itemtype']) || !isset($input['items_id']) || !($input['items_id'] > 0)) { $input['itemtype'] = ''; } // Get first item location $item = NULL; if (isset($input["items_id"]) && is_array($input["items_id"]) && count($input["items_id"]) > 0) { foreach ($input["items_id"] as $itemtype => $items) { foreach ($items as $items_id) { if ($item = getItemForItemtype($itemtype)) { $item->getFromDB($items_id); $input['items_locations'] = $item->fields['locations_id']; $input['items_groups'] = $item->fields['groups_id']; break 2; } } } } // Business Rules do not override manual SLT $manual_slts_id = array(); foreach (array(SLT::TTR, SLT::TTO) as $sltType) { list($dateField, $sltField) = SLT::getSltFieldNames($sltType); if (isset($input[$sltField]) && $input[$sltField] > 0) { $manual_slts_id[$sltType] = $input[$sltField]; } } // Process Business Rules $rules = new RuleTicketCollection($input['entities_id']); // Set unset variables with are needed $user = new User(); if (isset($input["_users_id_requester"]) && !is_array($input["_users_id_requester"]) && $user->getFromDB($input["_users_id_requester"])) { $input['users_locations'] = $user->fields['locations_id']; $tmprequester = $input["_users_id_requester"]; } else { $tmprequester = 0; } // Clean new lines before passing to rules if (isset($input["content"])) { $input["content"] = preg_replace('/\\\\r\\\\n/', "\n", $input['content']); $input["content"] = preg_replace('/\\\\n/', "\n", $input['content']); if (!$CFG_GLPI['use_rich_text']) { $input["content"] = Html::entity_decode_deep($input["content"]); $input["content"] = Html::entity_decode_deep($input["content"]); $input["content"] = Html::clean($input["content"]); } } $input = $rules->processAllRules(Toolbox::stripslashes_deep($input), Toolbox::stripslashes_deep($input), array('recursive' => true), array('condition' => RuleTicket::ONADD)); // Recompute default values based on values computed by rules $input = $this->computeDefaultValuesForAdd($input); if (isset($input['_users_id_requester']) && !is_array($input['_users_id_requester']) && $input['_users_id_requester'] != $tmprequester) { // if requester set by rule, clear address from mailcollector unset($input['_users_id_requester_notif']); } // Manage auto assign $auto_assign_mode = Entity::getUsedConfig('auto_assign_mode', $input['entities_id']); switch ($auto_assign_mode) { case Entity::CONFIG_NEVER: break; case Entity::AUTO_ASSIGN_HARDWARE_CATEGORY: if ($item != NULL) { // Auto assign tech from item if ((!isset($input['_users_id_assign']) || $input['_users_id_assign'] == 0) && $item->isField('users_id_tech')) { $input['_users_id_assign'] = $item->getField('users_id_tech'); } // Auto assign group from item if ((!isset($input['_groups_id_assign']) || $input['_groups_id_assign'] == 0) && $item->isField('groups_id_tech')) { $input['_groups_id_assign'] = $item->getField('groups_id_tech'); } } // Auto assign tech/group from Category if ($input['itilcategories_id'] > 0 && (!isset($input['_users_id_assign']) || !$input['_users_id_assign'] || (!isset($input['_groups_id_assign']) || !$input['_groups_id_assign']))) { $cat = new ITILCategory(); $cat->getFromDB($input['itilcategories_id']); if ((!isset($input['_users_id_assign']) || !$input['_users_id_assign']) && $cat->isField('users_id')) { $input['_users_id_assign'] = $cat->getField('users_id'); } if ((!isset($input['_groups_id_assign']) || !$input['_groups_id_assign']) && $cat->isField('groups_id')) { $input['_groups_id_assign'] = $cat->getField('groups_id'); } } break; case Entity::AUTO_ASSIGN_CATEGORY_HARDWARE: // Auto assign tech/group from Category if ($input['itilcategories_id'] > 0 && (!isset($input['_users_id_assign']) || !$input['_users_id_assign'] || (!isset($input['_groups_id_assign']) || !$input['_groups_id_assign']))) { $cat = new ITILCategory(); $cat->getFromDB($input['itilcategories_id']); if ((!isset($input['_users_id_assign']) || !$input['_users_id_assign']) && $cat->isField('users_id')) { $input['_users_id_assign'] = $cat->getField('users_id'); } if ((!isset($input['_groups_id_assign']) || !$input['_groups_id_assign']) && $cat->isField('groups_id')) { $input['_groups_id_assign'] = $cat->getField('groups_id'); } } if ($item != NULL) { // Auto assign tech from item if ((!isset($input['_users_id_assign']) || $input['_users_id_assign'] == 0) && $item->isField('users_id_tech')) { $input['_users_id_assign'] = $item->getField('users_id_tech'); } // Auto assign group from item if ((!isset($input['_groups_id_assign']) || $input['_groups_id_assign'] == 0) && $item->isField('groups_id_tech')) { $input['_groups_id_assign'] = $item->getField('groups_id_tech'); } } break; } // Replay setting auto assign if set in rules engine or by auto_assign_mode if ((isset($input["_users_id_assign"]) && (!is_array($input['_users_id_assign']) && $input["_users_id_assign"] > 0 || is_array($input['_users_id_assign']) && count($input['_users_id_assign']) > 0) || isset($input["_groups_id_assign"]) && (!is_array($input['_groups_id_assign']) && $input["_groups_id_assign"] > 0 || is_array($input['_groups_id_assign']) && count($input['_groups_id_assign']) > 0) || isset($input["_suppliers_id_assign"]) && (!is_array($input['_suppliers_id_assign']) && $input["_suppliers_id_assign"] > 0 || is_array($input['_suppliers_id_assign']) && count($input['_suppliers_id_assign']) > 0)) && in_array($input['status'], $this->getNewStatusArray())) { $input["status"] = self::ASSIGNED; } // Manage SLT signment // Manual SLT defined : reset due date // No manual SLT and due date defined : reset auto SLT foreach (array(SLT::TTR, SLT::TTO) as $sltType) { $this->sltAffect($sltType, $input, $manual_slts_id); } // auto set type if not set if (!isset($input["type"])) { $input['type'] = Entity::getUsedConfig('tickettype', $input['entities_id'], '', Ticket::INCIDENT_TYPE); } return $input; }
function prepareInputForAdd($input) { $input = parent::prepareInputForAdd($input); return $input; }
function prepareInputForAdd($input) { $input = parent::prepareInputForAdd($input); if ((isset($input["_users_id_assign"]) && $input["_users_id_assign"] > 0 || isset($input["_groups_id_assign"]) && $input["_groups_id_assign"] > 0 || isset($input["_suppliers_id_assign"]) && $input["_suppliers_id_assign"] > 0) && in_array($input['status'], $this->getNewStatusArray())) { $input["status"] = self::ASSIGNED; } return $input; }