$list_updated = ucwords(ezDate($list->updated)) . ' Ago'; } if (isset($_REQUEST['page_id'])) { $ticket_view = get_permalink() . "&service=view&ticket=" . $list->number; $ticket_tr = "&service=view&ticket=" . $list->number; } else { $ticket_view = get_permalink() . "?service=view&ticket=" . $list->number; $ticket_tr = "?service=view&ticket=" . $list->number; } @($sub_str = Format::stripslashes($list->subject)); echo "<div id='key4ce_ticket_list' onclick=\"location.href='{$ticket_view}';\">"; if ($keyost_usercloseticket == 1) { echo "<div id='key4ce_ticket_list0' class=\"noEdit\"><input type='checkbox' name='tickets[]' value='" . $list->ticket_id . "'></div>"; } echo "<div id='key4ce_ticket_list1'><a href={$ticket_view}>" . $list->number . "</a></div>"; echo "<div id='key4ce_ticket_list2'>" . key4ce_truncate($sub_str, 60, '...') . "</div><div id='key4ce_ticket_list3'>"; if ($list->status == 'closed') { echo '<font color=red>' . __("Closed", 'key4ce-osticket-bridge') . '</font>'; } elseif ($list->status == 'open' && $list->isanswered == '0') { echo '<font color=green>' . __('Open', 'key4ce-osticket-bridge') . '</font>'; } elseif ($list->status == 'open' && $list->isanswered == '1') { echo '<font color=orange>' . __("Answered", 'key4ce-osticket-bridge') . '</font>'; } echo "</div><div id='key4ce_ticket_list4'>" . $list->dept_name . "</div>"; echo "<div id='key4ce_ticket_list5'>" . $list->topic . "</div>"; if ($list->updated == '0000-00-00 00:00:00') { $input_str = "" . $list->created . ""; } else { $input_str = "" . $list->updated . ""; } echo "<div id='key4ce_ticket_list6'>";
echo '<div class="key4ce_ticketPriority" style="background-color: Orange;"><font color=white>' . __("High", 'key4ce-osticket-bridge') . '</font></div>'; } elseif ($priority == '2') { echo '<div class="key4ce_ticketPriority" style="background-color: Green;"><font color=white>' . __("Normal", 'key4ce-osticket-bridge') . '</font></div>'; } elseif ($priority == '') { echo '<div class="key4ce_ticketPriority" style="background-color: Green;"><font color=white>' . __("Normal", 'key4ce-osticket-bridge') . '</font></div>'; } elseif ($priority == '1') { echo '<div class="key4ce_ticketPriority" style="background-color: Black;"><font color=white>' . __("Low", 'key4ce-osticket-bridge') . '</font></div>'; } echo "</div><div id='key4ce_ticket_list4'>" . $list->dept_name . "</div>"; if ($list->updated == '0000-00-00 00:00:00') { $date_str = "" . $list->created . ""; } else { $date_str = "" . $list->updated . ""; } echo "<div id='key4ce_ticket_list5'>"; echo key4ce_truncate($date_str, 10, ''); echo "</div>"; echo "<div style='clear: both; display: table-cell;'></div></div>"; } } else { echo '</div><div style="display: table; width: 100%;"><div align="center" id="key4ce_no_tics" style="margin-top: 25px; text-align: center; font-size: 12pt; width: 100%; display:table-cell; float: left;"> <strong>' . __("No Records Found.", 'key4ce-osticket-bridge') . '</strong></div>'; } ?> </div> <div align="center" style="padding-top:15px;"></div> <div style="clear: both"></div> <?php if (count($list_opt) > 0) { ?> <div><input type="submit" name="delete" value="<?php echo __("Delete", 'key4ce-osticket-bridge');
} } } if ($val > 1) { $val .= 's'; } return $val; } ?> <thead> <tr> <th><input type="checkbox" onchange="checkAll(this)" name="chk[]"></th> <th><?php echo __("Ticket #", 'key4ce-osticket-bridge'); ?> </th> <th><?php echo __("Subject", 'key4ce-osticket-bridge'); ?> </th> <th><?php echo __("Priority", 'key4ce-osticket-bridge'); ?> </th> <th><?php echo __("Department", 'key4ce-osticket-bridge'); ?> </th> <th><?php echo __("Help Topic", 'key4ce-osticket-bridge'); ?>