$list_updated = ucwords(ezDate($list->updated)) . ' Ago';
}
if (isset($_REQUEST['page_id'])) {
$ticket_view = get_permalink() . "&service=view&ticket=" . $list->number;
$ticket_tr = "&service=view&ticket=" . $list->number;
} else {
$ticket_view = get_permalink() . "?service=view&ticket=" . $list->number;
$ticket_tr = "?service=view&ticket=" . $list->number;
}
@($sub_str = Format::stripslashes($list->subject));
echo "<div id='key4ce_ticket_list' onclick=\"location.href='{$ticket_view}';\">";
if ($keyost_usercloseticket == 1) {
echo "<div id='key4ce_ticket_list0' class=\"noEdit\"><input type='checkbox' name='tickets[]' value='" . $list->ticket_id . "'></div>";
}
echo "<div id='key4ce_ticket_list1'><a href={$ticket_view}>" . $list->number . "</a></div>";
echo "<div id='key4ce_ticket_list2'>" . key4ce_truncate($sub_str, 60, '...') . "</div><div id='key4ce_ticket_list3'>";
if ($list->status == 'closed') {
echo '<font color=red>' . __("Closed", 'key4ce-osticket-bridge') . '</font>';
} elseif ($list->status == 'open' && $list->isanswered == '0') {
echo '<font color=green>' . __('Open', 'key4ce-osticket-bridge') . '</font>';
} elseif ($list->status == 'open' && $list->isanswered == '1') {
echo '<font color=orange>' . __("Answered", 'key4ce-osticket-bridge') . '</font>';
}
echo "</div><div id='key4ce_ticket_list4'>" . $list->dept_name . "</div>";
echo "<div id='key4ce_ticket_list5'>" . $list->topic . "</div>";
if ($list->updated == '0000-00-00 00:00:00') {
$input_str = "" . $list->created . "";
} else {
$input_str = "" . $list->updated . "";
}
echo "<div id='key4ce_ticket_list6'>";
echo '<div class="key4ce_ticketPriority" style="background-color: Orange;"><font color=white>' . __("High", 'key4ce-osticket-bridge') . '</font></div>';
} elseif ($priority == '2') {
echo '<div class="key4ce_ticketPriority" style="background-color: Green;"><font color=white>' . __("Normal", 'key4ce-osticket-bridge') . '</font></div>';
} elseif ($priority == '') {
echo '<div class="key4ce_ticketPriority" style="background-color: Green;"><font color=white>' . __("Normal", 'key4ce-osticket-bridge') . '</font></div>';
} elseif ($priority == '1') {
echo '<div class="key4ce_ticketPriority" style="background-color: Black;"><font color=white>' . __("Low", 'key4ce-osticket-bridge') . '</font></div>';
}
echo "</div><div id='key4ce_ticket_list4'>" . $list->dept_name . "</div>";
if ($list->updated == '0000-00-00 00:00:00') {
$date_str = "" . $list->created . "";
} else {
$date_str = "" . $list->updated . "";
}
echo "<div id='key4ce_ticket_list5'>";
echo key4ce_truncate($date_str, 10, '');
echo "</div>";
echo "<div style='clear: both; display: table-cell;'></div></div>";
}
} else {
echo '</div><div style="display: table; width: 100%;"><div align="center" id="key4ce_no_tics" style="margin-top: 25px; text-align: center; font-size: 12pt; width: 100%; display:table-cell; float: left;"> <strong>' . __("No Records Found.", 'key4ce-osticket-bridge') . '</strong></div>';
}
?>
</div>
<div align="center" style="padding-top:15px;"></div>
<div style="clear: both"></div>
<?php
if (count($list_opt) > 0) {
?>
<div><input type="submit" name="delete" value="<?php
echo __("Delete", 'key4ce-osticket-bridge');
}
}
}
if ($val > 1) {
$val .= 's';
}
return $val;
}
?>
<thead>
<tr>
<th><input type="checkbox" onchange="checkAll(this)" name="chk[]"></th>
<th><?php
echo __("Ticket #", 'key4ce-osticket-bridge');
?>
</th>
<th><?php
echo __("Subject", 'key4ce-osticket-bridge');
?>
</th>
<th><?php
echo __("Priority", 'key4ce-osticket-bridge');
?>
</th>
<th><?php
echo __("Department", 'key4ce-osticket-bridge');
?>
</th>
<th><?php
echo __("Help Topic", 'key4ce-osticket-bridge');
?>
