if (!empty($_FILES['Attachment']['name'])) {
$IDTicket = $ObjTicket->createSupporterTicket(getSessionProp('IDSupporter'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $IDDepartmentReader, $ArUsers, $ArReaders, true, $_FILES);
} else {
$IDTicket = $ObjTicket->createSupporterTicket(getSessionProp('IDSupporter'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $IDDepartmentReader, $ArUsers, $ArReaders, true);
}
} else {
if (!empty($_FILES['Attachment']['name'])) {
$IDTicket = $ObjTicket->createUserTicket(getSessionProp('IDClient'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment, $_FILES);
} else {
$IDTicket = $ObjTicket->createUserTicket(getSessionProp('IDClient'), $IDCategory, $IDPriority, $StTitle, $TxMessage, $IDDepartment);
}
}
if (!empty($ArAttached)) {
foreach ($ArAttached as $IDAttach) {
if (!F1DeskUtils::isAttached($IDTicket, $IDAttach)) {
$ObjTicket->attachTicket($IDTicket, $IDAttach);
}
}
}
} elseif (!empty($_POST) && $_POST['StAction'] == 'addSupporters') {
$ArSupporters = F1DeskUtils::getAllSupporters();
if ($ArSupporters[0]['IDSupporter'] == 0) {
array_shift($ArSupporters);
}
}
/***************************************
* Create Data *
****************************************/
if (F1DeskUtils::isSupporter()) {
$BoCreate = F1DeskUtils::getPermission('BoCreateTicket', getSessionProp('IDSupporter'));
if ($BoCreate) {
}
}
}
break;
case 'attach':
if (!$isSupporter) {
throw new ErrorHandler(INVALID_OPTION);
}
if (!is_numeric($_POST['IDAttached'])) {
ErrorHandler::setNotice('ticket', EXC_GLOBAL_EXPPARAM, 'error');
} else {
$IDAttached = $_POST['IDAttached'];
if (F1DeskUtils::isAttached($_POST['IDTicket'], $IDAttached)) {
ErrorHandler::setNotice('ticket', ALREADY_ATTACHED, 'error');
} else {
$ObjTicket->attachTicket($_POST['IDTicket'], $IDAttached);
ErrorHandler::setNotice('ticket', SUCESS_ATTACHING, 'ok');
}
}
break;
case 'changeDepartment':
if (!$isSupporter) {
throw new ErrorHandler(INVALID_OPTION);
}
if (!is_numeric($_POST['IDTicket']) || !is_numeric($_POST['IDDepartment'])) {
ErrorHandler::setNotice('ticket', EXC_GLOBAL_EXPPARAM, 'error');
} else {
$BoReturn = $ObjTicket->changeDepartment($_POST['IDTicket'], $_POST['IDDepartment']);
if (!$BoReturn) {
ErrorHandler::setNotice('ticket', EXC_ERR_CHANGE, 'error');
} else {
