function display($tpl = null)
{
$config = $this->get('Data');
$db = JFactory::getDbo();
$lists['allow_public_user_submit_ticket'] = JHTML::_('select.booleanlist', 'allow_public_user_submit_ticket', '', $config->allow_public_user_submit_ticket);
$lists['enable_attachment'] = JHTML::_('select.booleanlist', 'enable_attachment', '', $config->enable_attachment);
$lists['send_ticket_attachments_to_email'] = JHTML::_('select.booleanlist', 'send_ticket_attachments_to_email', '', $config->send_ticket_attachments_to_email);
$sql = 'SELECT id, title FROM #__helpdeskpro_statuses WHERE published=1 ORDER BY ordering';
$db->setQuery($sql);
$rowStatuses = $db->loadObjectList();
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_SELECT'), 'id', 'title');
$options = array_merge($options, $db->loadObjectList());
$lists['new_ticket_status_id'] = JHTML::_('select.genericlist', $options, 'new_ticket_status_id', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->new_ticket_status_id));
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_DONOT_CHANGE'), 'id', 'title');
$options = array_merge($options, $db->loadObjectList());
$lists['ticket_status_when_customer_add_comment'] = JHTML::_('select.genericlist', $options, 'ticket_status_when_customer_add_comment', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->ticket_status_when_customer_add_comment));
$lists['ticket_status_when_admin_add_comment'] = JHTML::_('select.genericlist', $options, 'ticket_status_when_admin_add_comment', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->ticket_status_when_admin_add_comment));
$lists['closed_ticket_status'] = JHTML::_('select.genericlist', $options, 'closed_ticket_status', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->closed_ticket_status));
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_SELECT'), 'id', 'title');
$sql = 'SELECT id, title FROM #__helpdeskpro_priorities WHERE published=1 ORDER BY ordering';
$db->setQuery($sql);
$rowPriorities = $db->loadObjectList();
$options = array_merge($options, $rowPriorities);
$lists['default_ticket_priority_id'] = JHTML::_('select.genericlist', $options, 'default_ticket_priority_id', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox"" ', 'list.select' => $config->default_ticket_priority_id));
$this->assignRef('lists', $lists);
$this->assignRef('config', $config);
parent::display($tpl);
}
function display($tpl = null)
{
$user = JFactory::getUser();
$app = JFactory::getApplication();
$pathway = $app->getPathway();
$state = $this->get('State');
$items =& $this->get('Data');
$pagination =& $this->get('Pagination');
$this->state = $state;
$lists = array();
$lists['order_Dir'] = $state->filter_order_Dir;
$lists['order'] = $state->filter_order;
$lists['filter_state'] = JHTML::_('grid.state', $state->filter_state);
$this->_buildListArray($lists, $state);
$this->assignRef('lists', $lists);
$this->assignRef('items', $items);
$this->assignRef('pagination', $pagination);
$db =& JFactory::getDbo();
$sql = 'SELECT title FROM #__helpdeskpro_categories WHERE id=' . $state->category_id;
$db->setQuery($sql);
$categoryTitle = $db->loadResult();
if (isset($_GET['category_id'])) {
$pathway->addItem($categoryTitle, '');
}
parent::display($tpl);
}
function display($tpl = null)
{
$mainframe =& JFactory::getApplication();
$option = 'com_helpdeskpro';
$lang = $mainframe->getUserStateFromRequest($option . 'language.lang', 'lang', 'en-GB', 'string');
if (!$lang) {
$lang = 'en-GB';
}
$search = $mainframe->getUserStateFromRequest($option . 'language.search', 'search', '', 'string');
$search = JString::strtolower($search);
$lists['search'] = $search;
$item = JRequest::getVar('item', '');
if (!$item) {
$item = 'com_helpdeskpro';
}
$model =& $this->getModel('language');
$trans = $model->getTrans($lang, $item);
$languages = $model->getSiteLanguages();
$options = array();
$options[] = JHTML::_('select.option', '', JText::_('Select Language'));
foreach ($languages as $language) {
$options[] = JHTML::_('select.option', $language, $language);
}
$lists['lang'] = JHTML::_('select.genericlist', $options, 'lang', ' class="inputbox" onchange="submit();" ', 'value', 'text', $lang);
$options = array();
$options[] = JHTML::_('select.option', '', JText::_('--Select Item--'));
$options[] = JHTML::_('select.option', 'com_helpdeskpro', JText::_('Helpdesk Pro'));
$lists['item'] = JHTML::_('select.genericlist', $options, 'item', ' class="inputbox" onchange="submit();" ', 'value', 'text', $item);
$this->assignRef('trans', $trans);
$this->assignRef('lists', $lists);
$this->assignRef('lang', $lang);
$this->assignRef('item', $item);
parent::display($tpl);
}
function display($tpl = null)
{
$state = $this->get('State');
$items =& $this->get('Data');
$pagination =& $this->get('Pagination');
$this->state = $state;
$lists = array();
$lists['order_Dir'] = $state->filter_order_Dir;
$lists['order'] = $state->filter_order;
$lists['filter_state'] = JHTML::_('grid.state', $state->filter_state);
$this->_buildListArray($lists, $state);
$this->assignRef('lists', $lists);
$this->assignRef('items', $items);
$this->assignRef('pagination', $pagination);
$this->_buildToolbar();
parent::display($tpl);
}
public function display($tpl = null)
{
$document = JFactory::getDocument();
$document->addStyleSheet(JURI::base() . 'components/com_falang/assets/css/falang.css');
// Get data from the model
$this->state = $this->get('State');
// Are there messages to display ?
$showMessage = false;
$message = $this->get('message');
if (is_object($this->state)) {
$message1 = $this->state->get('message') == null ? $message : $this->state->get('message');
$this->state->set('message', $message1);
$message2 = $this->state->get('extension.message');
$showMessage = $message1 || $message2;
}
$this->assign('showMessage', $showMessage);
$this->assignRef('state', $this->state);
JHTML::_('behavior.tooltip');
parent::display($tpl);
$this->versionInfo();
}
function display($tpl = null)
{
$db =& JFactory::getDbo();
$item = $this->get('Data');
$lists = array();
$lists['published'] = JHTML::_('select.booleanlist', 'published', ' class="inputbox" ', $item->published);
if (isset($item->access)) {
if (version_compare(JVERSION, '1.6.0', 'ge')) {
$lists['access'] = JHtml::_('access.level', 'access', $item->access, 'class="inputbox"', false);
} else {
$sql = 'SELECT id AS value, name AS text' . ' FROM #__groups' . ' ORDER BY id';
$db->setQuery($sql);
$groups = $db->loadObjectList();
$lists['access'] = JHTML::_('select.genericlist', $groups, 'access', 'class="inputbox" ', 'value', 'text', $item->access);
}
}
$this->_buildListArray($lists, $item);
$this->assignRef('item', $item);
$this->assignRef('lists', $lists);
$this->_buildToolbar();
parent::display($tpl);
}
function _displayForm($tpl)
{
$db =& JFactory::getDbo();
$user = JFactory::getUser();
$config = HelpdeskProHelper::getConfig();
$userId = $user->get('id');
$Itemid = JRequest::getInt('Itemid', 0);
if (!$userId && !$config->allow_public_user_submit_ticket) {
//Redirect user to login page
$return = JRoute::_('index.php?option=com_helpdeskpro&task=ticket.add&Itemid=' . $Itemid);
JFactory::getApplication()->redirect('index.php?option=com_users&view=login&return=' . base64_encode($return), JText::_('HDP_LOGIN_TO_SUBMIT_TICKET'));
}
$db =& JFactory::getDBO();
$sql = "SELECT id, parent_id, title FROM #__helpdeskpro_categories WHERE published=1 AND access IN (" . implode(',', $user->getAuthorisedViewLevels()) . ')';
$db->setQuery($sql);
$rows = $db->loadObjectList();
$children = array();
if ($rows) {
// first pass - collect children
foreach ($rows as $v) {
$pt = $v->parent_id;
$list = @$children[$pt] ? $children[$pt] : array();
array_push($list, $v);
$children[$pt] = $list;
}
}
$list = JHTML::_('menu.treerecurse', 0, '', array(), $children, 9999, 0, 0);
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_CHOOSE_CATEGORY'));
foreach ($list as $listItem) {
$options[] = JHTML::_('select.option', $listItem->id, ' ' . $listItem->treename);
}
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_CHOOSE_PRIORITY'), 'id', 'title');
$sql = 'SELECT id, title FROM #__helpdeskpro_priorities WHERE published=1 ORDER BY ordering';
$db->setQuery($sql);
$rowPriorities = $db->loadObjectList();
$options = array_merge($options, $rowPriorities);
$lists['category_id'] = JHTML::_('select.genericlist', $options, 'category_id', array('option.text.toHtml' => false, 'option.text' => 'text', 'option.value' => 'value', 'list.attr' => 'class="inputbox" onchange="showFields(this.form);" ', 'list.select' => 0));
$lists['priority_id'] = JHTML::_('select.genericlist', $options, 'priority_id', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->default_ticket_priority_id));
$categoryId = 0;
$jcFields = new JCFields();
if ($jcFields->getTotal()) {
$customField = true;
$fieldArray = JCFields::getAssoc();
$fieldJs = "fields = new Array();\n";
foreach ($fieldArray as $catId => $fieldList) {
$fieldJs .= ' fields[' . $catId . '] = new Array("' . implode('","', $fieldList) . '");' . "\n";
}
$this->assign('fieldJs', $fieldJs);
$fields = $jcFields->renderCustomFields($categoryId, $fieldArray);
$validations = $jcFields->renderJSValidation();
$this->assign('fields', $fields);
$this->assign('validations', $validations);
} else {
$customField = false;
}
$this->assign('customField', $customField);
$this->lists = $lists;
$this->Itemid = $Itemid;
$this->config = $config;
$this->userId = $userId;
$this->lists['category_id'] = $lists['category_id'];
parent::display($tpl);
}
/**
* Replace callback function
*
* @param array $matches
*/
function _displayForm($matches)
{
$document = JFactory::getDocument();
require_once JPATH_ROOT . '/components/com_helpdeskpro/helper/helper.php';
require_once JPATH_ROOT . '/components/com_helpdeskpro/helper/fields.php';
$db =& JFactory::getDbo();
$user = JFactory::getUser();
HelpdeskProHelper::loadLanguage();
$document->addStyleSheet(JURI::base(true) . '/components/com_helpdeskpro/assets/css/style.css');
if (version_compare(JVERSION, '3.0', 'lt')) {
HelpdeskProHelper::loadBootstrap();
}
$config = HelpdeskProHelper::getConfig();
$userId = $user->get('id');
$Itemid = JRequest::getInt('Itemid', 0);
if (!$userId && !$config->allow_public_user_submit_ticket) {
//Redirect user to login page
$return = JRoute::_('index.php?option=com_helpdeskpro&task=ticket.add&Itemid=' . $Itemid);
JFactory::getApplication()->redirect('index.php?option=com_users&view=login&return=' . base64_encode($return), JText::_('HDP_LOGIN_TO_SUBMIT_TICKET'));
}
//Initialize the view object
$viewConfig = array();
$viewConfig['name'] = 'form';
$viewConfig['base_path'] = JPATH_ROOT . '/plugins/content/helpdeskpro';
$viewConfig['template_path'] = JPATH_ROOT . '/plugins/content/helpdeskpro/tmpl';
$viewConfig['layout'] = 'form';
require_once JPATH_ROOT . '/administrator/components/com_helpdeskpro/legacy/view.php';
$jView = new LegacyView($viewConfig);
$db =& JFactory::getDBO();
$sql = "SELECT id, parent_id, title FROM #__helpdeskpro_categories WHERE published=1 AND access IN (" . implode(',', $user->getAuthorisedViewLevels()) . ')';
$db->setQuery($sql);
$rows = $db->loadObjectList();
$children = array();
if ($rows) {
// first pass - collect children
foreach ($rows as $v) {
$pt = $v->parent_id;
$list = @$children[$pt] ? $children[$pt] : array();
array_push($list, $v);
$children[$pt] = $list;
}
}
$list = JHTML::_('menu.treerecurse', 0, '', array(), $children, 9999, 0, 0);
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_CHOOSE_CATEGORY'));
foreach ($list as $listItem) {
$options[] = JHTML::_('select.option', $listItem->id, ' ' . $listItem->treename);
}
$lists['category_id'] = JHTML::_('select.genericlist', $options, 'category_id', array('option.text.toHtml' => false, 'option.text' => 'text', 'option.value' => 'value', 'list.attr' => 'class="inputbox" onchange="showFields(this.form);" ', 'list.select' => 0));
$options = array();
$options[] = JHtml::_('select.option', 0, JText::_('HDP_CHOOSE_PRIORITY'), 'id', 'title');
$sql = 'SELECT id, title FROM #__helpdeskpro_priorities WHERE published=1 ORDER BY ordering';
$db->setQuery($sql);
$rowPriorities = $db->loadObjectList();
$options = array_merge($options, $rowPriorities);
$lists['priority_id'] = JHTML::_('select.genericlist', $options, 'priority_id', array('option.text.toHtml' => false, 'option.text' => 'title', 'option.key' => 'id', 'list.attr' => 'class="inputbox" ', 'list.select' => $config->default_ticket_priority_id));
$categoryId = 0;
$jcFields = new JCFields();
if ($jcFields->getTotal()) {
$customField = true;
$fieldArray = JCFields::getAssoc();
$fieldJs = "fields = new Array();\n";
foreach ($fieldArray as $catId => $fieldList) {
$fieldJs .= ' fields[' . $catId . '] = new Array("' . implode('","', $fieldList) . '");' . "\n";
}
$jView->fieldJs = $fieldJs;
$fields = $jcFields->renderCustomFields($categoryId, $fieldArray);
$validations = $jcFields->renderJSValidation();
$jView->fields = $fields;
$jView->validations = $validations;
} else {
$customField = false;
}
$jView->assign('customField', $customField);
$jView->lists = $lists;
$jView->Itemid = $Itemid;
$jView->config = $config;
$jView->userId = $userId;
ob_start();
$jView->display();
$text = ob_get_contents();
ob_end_clean();
return $text;
}
