/* ############################################## # Bitrix: SiteManager # # Copyright (c) 2002 Bitrix # # http://www.bitrix.ru # # mailto:admin@bitrix.ru # ############################################## */ define("STOP_STATISTICS", "Y"); require_once $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/main/include/prolog_admin_before.php"; require_once $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/support/include.php"; ClearVars(); $TICKET_ID = intval($TICKET_ID); $url = $APPLICATION->GetCurPage() . "?TICKET_ID=" . $TICKET_ID . "&OWNER_USER_ID=" . intval($OWNER_USER_ID) . "&lang=" . LANGUAGE_ID . "&ONLINE_AUTO_REFRESH=" . intval($ONLINE_AUTO_REFRESH); require $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/main/include/prolog_popup_admin.php"; $lamp = CTicket::GetStatus($TICKET_ID); $ticket = CTicket::GetByID($TICKET_ID); $arTicket = $ticket->ExtractFields(); ?> <table cellspacing=0 cellpadding=0 class="support-online"> <?php $mode = strlen($mode) > 0 ? $mode : false; CTicket::UpdateOnline($TICKET_ID, false, $mode); $rs = CTicket::GetOnline($TICKET_ID); while ($ar = $rs->GetNext()) { $is_support = ""; if (intval($OWNER_USER_ID) == $ar["USER_ID"]) { $is_support = "N"; } elseif (CTicket::IsSupportTeam($ar["USER_ID"]) || CTicket::IsAdmin($ar["USER_ID"]) || CTicket::IsDemo($ar["USER_ID"])) { $is_support = "Y"; }