/*
##############################################
# Bitrix: SiteManager #
# Copyright (c) 2002 Bitrix #
# http://www.bitrix.ru #
# mailto:admin@bitrix.ru #
##############################################
*/
define("STOP_STATISTICS", "Y");
require_once $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/main/include/prolog_admin_before.php";
require_once $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/support/include.php";
ClearVars();
$TICKET_ID = intval($TICKET_ID);
$url = $APPLICATION->GetCurPage() . "?TICKET_ID=" . $TICKET_ID . "&OWNER_USER_ID=" . intval($OWNER_USER_ID) . "&lang=" . LANGUAGE_ID . "&ONLINE_AUTO_REFRESH=" . intval($ONLINE_AUTO_REFRESH);
require $_SERVER["DOCUMENT_ROOT"] . "/bitrix/modules/main/include/prolog_popup_admin.php";
$lamp = CTicket::GetStatus($TICKET_ID);
$ticket = CTicket::GetByID($TICKET_ID);
$arTicket = $ticket->ExtractFields();
?>
<table cellspacing=0 cellpadding=0 class="support-online">
<?php
$mode = strlen($mode) > 0 ? $mode : false;
CTicket::UpdateOnline($TICKET_ID, false, $mode);
$rs = CTicket::GetOnline($TICKET_ID);
while ($ar = $rs->GetNext()) {
$is_support = "";
if (intval($OWNER_USER_ID) == $ar["USER_ID"]) {
$is_support = "N";
} elseif (CTicket::IsSupportTeam($ar["USER_ID"]) || CTicket::IsAdmin($ar["USER_ID"]) || CTicket::IsDemo($ar["USER_ID"])) {
$is_support = "Y";
}
