/**
* @dataProvider bulkSetterProvider
*/
public function testSetAll(array $data, $success = true)
{
$keys = array_keys($data);
$getters = array();
foreach ($keys as $key) {
$getters[$key] = 'get' . implode('', array_map('ucfirst', explode('_', $key)));
}
$data = (object) $data;
// cast to object
if ($success !== true) {
//not successful, probably expecting exceptions to be thrown:
try {
$constructor = new Ticket($data);
} catch (\Exception $e) {
$this->assertEquals($success, get_class($e));
}
$ticket = new Ticket();
try {
$ticket->setAll($data);
} catch (\Exception $e) {
$this->assertEquals($success, get_class($e));
}
$this->setExpectedException($success);
$ticket->setAll($data);
return;
}
$constructor = new Ticket($data);
$ticket = new Ticket($data);
$this->assertEquals($constructor->toJsonData(), $ticket->toJsonData(), sprintf('expected %s and %s to match, but it would seem they do not', $ticket->toJsonData(), $constructor->toJsonData()));
foreach ($data as $key => $value) {
$getter = $getters[$key];
$this->assertEquals($value, $ticket->{$getter}(), sprintf('TICKET: Expected %s (via %s->%s) to be "%s", instead say "%s"', $key, get_class($ticket), $getter, $value, $ticket->{$getter}()));
$this->assertEquals($value, $constructor->{$getter}(), sprintf('CONSTRUCTOR: Expected %s (via %s->%s) to be "%s", instead say "%s"', $key, get_class($constructor), $getter, $value, $constructor->{$getter}()));
}
}
/**
* Test ticket by id method => uses tickets.json data
*/
public function testSingleTicket()
{
$ticket = new TicketM($this->data->singleTicket);
$target = new TicketM(array('displayId' => $ticket->getDisplayId()));
$this->restMock->method('restCall')->willReturn(json_encode($this->data->singleTicket));
$this->restMock->getTicketById($target->getDisplayId(), $target);
$this->assertTrue(count($ticket->getNotes()) === count($target->getNotes()));
$this->assertEquals($ticket, $target);
$this->assertTrue($ticket->getDescription() === $target->getDescription());
$this->assertTrue($ticket->getSubject() === $target->getSubject());
$this->assertTrue($ticket->getStatus() === $target->getStatus());
$this->assertTrue($ticket->getStatusName() === $target->getStatusName());
$this->assertTrue($ticket->getId() === $target->getId());
$this->assertTrue($ticket->getDeleted() === $target->getDeleted());
$this->assertEquals($ticket->toJsonData(), $target->toJsonData());
if ($ticket->getNotes()) {
$this->assertNotEmpty($target->getNotes());
$expected = $ticket->getNotes();
$notes = $target->getNotes();
/** @var Freshdesk\Model\Note $note */
foreach ($notes as $k => $note) {
$this->assertInstanceOf(get_class($expected[$k]), $note);
$this->assertTrue($expected[$k]->getDeleted() === $note->getDeleted());
$this->assertEquals($expected[$k]->toJsonData(), $note->toJsonData());
}
}
}
/**
* Assign given ticket to responder by id
* @param TicketM $ticket
* @param int $responder
* @return TicketM
* @throws \InvalidArgumentException
*/
public function assignTicket(TicketM $ticket, $responder)
{
if (!is_numeric($responder) || $responder < 1) {
throw new \InvalidArgumentException(sprintf('Failed to assign ticket #%d to "%s", responder must be a positive numeric value', $ticket->getDisplayId(), $responder));
}
$url = sprintf('/helpdesk/tickets/%d/assign.json?responder_id=%d', $ticket->getDisplayId(), (int) $responder);
$response = json_decode($this->restCall($url, self::METHOD_PUT));
if (is_array($response)) {
//again, the docs on freshdesk.com/api are unclear. This call seems to be returning an array
$response = $response[0];
}
return $ticket->setAll($response);
}
