/**
* @param REQUEST ticket_id
* @param REQUEST person_id
*/
public function refer()
{
$ticket = $this->loadTicket($_REQUEST['ticket_id']);
if (isset($_REQUEST['person_id'])) {
try {
$person = new Person($_REQUEST['person_id']);
} catch (\Exception $e) {
}
}
// Handle any stuff the user posts
if (isset($_POST['referredPerson_id'])) {
try {
$ticket->setReferredPerson_id($_POST['referredPerson_id']);
$ticket->save();
// add a record to ticket history
$history = new TicketHistory();
$history->setTicket($ticket);
$history->setAction(new Action('referral'));
$history->setEnteredByPerson($_SESSION['USER']);
$history->setActionPerson($ticket->getReferredPerson());
$history->setNotes($_POST['notes']);
$history->save();
$this->redirectToTicketView($ticket);
} catch (\Exception $e) {
$_SESSION['errorMessages'][] = $e;
}
}
// Display the view
$this->template->setFilename('tickets');
if (isset($person)) {
$this->template->blocks['ticket-panel'][] = new Block('tickets/referTicketForm.inc', array('ticket' => $ticket, 'person' => $person));
} else {
$_REQUEST['return_url'] = BASE_URL . '/tickets/refer?ticket_id=' . $ticket->getId();
$this->template->blocks['ticket-panel'][] = new Block('people/searchForm.inc');
}
$this->addStandardInfoBlocks($ticket);
}
