/**
* @see CommonDBTM::doSpecificMassiveActions()
**/
function doSpecificMassiveActions($input = array())
{
$res = array('ok' => 0, 'ko' => 0, 'noright' => 0);
switch ($input['action']) {
case "link_ticket":
if (isset($input['link']) && isset($input['tickets_id_1'])) {
if ($this->getFromDB($input['tickets_id_1'])) {
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array();
$input2['id'] = $input['tickets_id_1'];
$input2['_link']['tickets_id_1'] = $input['tickets_id_1'];
$input2['_link']['link'] = $input['link'];
$input2['_link']['tickets_id_2'] = $key;
if ($this->can($input['tickets_id_1'], 'w')) {
if ($this->update($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
}
}
break;
case "submit_validation":
$valid = new TicketValidation();
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array('tickets_id' => $key, 'users_id_validate' => $input['users_id_validate'], 'comment_submission' => $input['comment_submission']);
if ($valid->can(-1, 'w', $input2)) {
if ($valid->add($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
break;
case "add_followup":
$fup = new TicketFollowup();
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array('tickets_id' => $key, 'is_private' => $input['is_private'], 'requesttypes_id' => $input['requesttypes_id'], 'content' => $input['content']);
if ($fup->can(-1, 'w', $input2)) {
if ($fup->add($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
break;
default:
return parent::doSpecificMassiveActions($input);
}
return $res;
}
/**
* Manage Validation add from input
*
* @since version 0.85
*
* @param $input array : input array
*
* @return nothing
**/
function manageValidationAdd($input)
{
//Action for send_validation rule
if (isset($input["_add_validation"])) {
if (isset($input['entities_id'])) {
$entid = $input['entities_id'];
} else {
if (isset($this->fields['entities_id'])) {
$entid = $this->fields['entities_id'];
} else {
return false;
}
}
$validations_to_send = array();
if (!is_array($input["_add_validation"])) {
$input["_add_validation"] = array($input["_add_validation"]);
}
foreach ($input["_add_validation"] as $key => $validation) {
switch ($validation) {
case 'requester_supervisor':
if (isset($input['_groups_id_requester']) && $input['_groups_id_requester']) {
$users = Group_User::getGroupUsers($input['_groups_id_requester'], "is_manager='1'");
foreach ($users as $data) {
$validations_to_send[] = $data['id'];
}
}
// Add to already set groups
foreach ($this->getGroups(CommonITILActor::REQUESTER) as $d) {
$users = Group_User::getGroupUsers($d['groups_id'], "is_manager='1'");
foreach ($users as $data) {
$validations_to_send[] = $data['id'];
}
}
break;
case 'assign_supervisor':
if (isset($input['_groups_id_assign']) && $input['_groups_id_assign']) {
$users = Group_User::getGroupUsers($input['_groups_id_assign'], "is_manager='1'");
foreach ($users as $data) {
$validations_to_send[] = $data['id'];
}
}
foreach ($this->getGroups(CommonITILActor::ASSIGN) as $d) {
$users = Group_User::getGroupUsers($d['groups_id'], "is_manager='1'");
foreach ($users as $data) {
$validations_to_send[] = $data['id'];
}
}
break;
default:
// Group case from rules
if ($key === 'group') {
foreach ($validation as $groups_id) {
$validation_right = 'validate_incident';
if (isset($input['type']) && $input['type'] == Ticket::DEMAND_TYPE) {
$validation_right = 'validate_request';
}
$opt = array('groups_id' => $groups_id, 'right' => $validation_right, 'entity' => $entid);
$data_users = TicketValidation::getGroupUserHaveRights($opt);
foreach ($data_users as $user) {
$validations_to_send[] = $user['id'];
}
}
} else {
$validations_to_send[] = $validation;
}
}
}
// Validation user added on ticket form
if (isset($input['users_id_validate'])) {
if (array_key_exists('groups_id', $input['users_id_validate'])) {
foreach ($input['users_id_validate'] as $key => $validation_to_add) {
if (is_numeric($key)) {
$validations_to_send[] = $validation_to_add;
}
}
} else {
foreach ($input['users_id_validate'] as $key => $validation_to_add) {
if (is_numeric($key)) {
$validations_to_send[] = $validation_to_add;
}
}
}
}
// Keep only one
$validations_to_send = array_unique($validations_to_send);
$validation = new TicketValidation();
if (count($validations_to_send)) {
$values = array();
$values['tickets_id'] = $this->fields['id'];
if (isset($input['id']) && $input['id'] != $this->fields['id']) {
$values['_ticket_add'] = true;
}
// to know update by rules
if (isset($input["_rule_process"])) {
$values['_rule_process'] = $input["_rule_process"];
}
// if auto_import, tranfert it for validation
if (isset($input['_auto_import'])) {
$values['_auto_import'] = $input['_auto_import'];
}
// Cron or rule process of hability to do
if (Session::isCron() || isset($input["_auto_import"]) || isset($input["_rule_process"]) || $validation->can(-1, CREATE, $values)) {
// cron or allowed user
$add_done = false;
foreach ($validations_to_send as $user) {
// Do not auto add twice same validation
if (!TicketValidation::alreadyExists($values['tickets_id'], $user)) {
$values["users_id_validate"] = $user;
if ($validation->add($values)) {
$add_done = true;
}
}
}
if ($add_done) {
Event::log($this->fields['id'], "ticket", 4, "tracking", sprintf(__('%1$s updates the item %2$s'), $_SESSION["glpiname"], $this->fields['id']));
}
}
}
}
return true;
}
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('tickets_id' => $key, 'is_private' => $_POST['is_private'], 'requesttypes_id' => $_POST['requesttypes_id'], 'content' => $_POST['content']);
if ($fup->can(-1, 'w', $input)) {
$fup->add($input);
}
}
}
break;
case "submit_validation":
$valid = new TicketValidation();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('tickets_id' => $key, 'users_id_validate' => $_POST['users_id_validate'], 'comment_submission' => $_POST['comment_submission']);
if ($valid->can(-1, 'w', $input)) {
$valid->add($input);
}
}
}
break;
case "add_task":
$task = new TicketTask();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('tickets_id' => $key, 'taskcategories_id' => $_POST['taskcategories_id'], 'content' => $_POST['content']);
if ($task->can(-1, 'w', $input)) {
$task->add($input);
}
}
}
break;
