/**
* @param string $action
*/
public function logManagerAction($action = '')
{
$this->modx->logManagerAction($this->objectType . '_close', $this->classKey, $this->object->get($this->primaryKeyField));
}
public function actionCreateZip()
{
$thread_id = base64_decode($_GET['id']);
$data = TicketThread::model()->findByPk($thread_id);
$files = unserialize($data->attachments);
$path = Utils::getAttachmentpath();
$fileArr = array();
foreach ($files as $file) {
$fileArr[] = $path . $file;
}
$zip = new ZipArchive();
$zipName = "comment_" . date("Y-m-d-H-i-s") . ".zip";
$fizip = $path . $zipName;
if ($zip->open($fizip, ZipArchive::CREATE) === TRUE) {
foreach ($fileArr as $fl) {
if (file_exists($fl)) {
$zip->addFile($fl, basename($fl)) or die("<p class='warning'>ERROR: Could not add file: " . $fl . "</p>");
}
}
}
$resultArr = array();
$resultArr[] = $zip;
$zip = $resultArr[0];
$size = filesize($zip->filename);
if ($zip->filename) {
$zip->close();
header("Content-Description: File Transfer");
header("Content-type: application/zip");
header("Content-Disposition: attachment; filename=\"" . $zipName . "\"");
header("Content-Transfer-Encoding: binary");
ob_end_flush();
flush();
readfile("{$path}{$zipName}");
unlink("{$path}{$zipName}");
}
}
function actionEmailComments()
{
$template = Template::getTemplate('comment_mail_template');
$subject = $template->template_subject;
$message = $template->template_content;
$userdata['website_url'] = Utils::getBaseUrl();
$results = TicketThread::model()->findAllByAttributes(array(), array('condition' => 'send_mail = :send_mail', 'params' => array('send_mail' => 0)));
foreach ($results as $users) {
$ticket_id = $users->ticket_id;
$comments = $users->descriptions;
$files = unserialize($users->attachments);
if (!empty($files)) {
$doclink = '<a href="' . Yii::app()->createAbsoluteUrl('ticket/createZip/' . base64_encode($users->thread_id)) . '"><i class="fa fa-file"></i> Attachments #' . count($files) . '</a>';
} else {
$doclink = 'No Attachments';
}
$userdata['user_by'] = Users::model()->getUserName($users->user_id);
$userdata['comment'] = $comments;
$userdata['attachments'] = $doclink;
$userdata['ticket_id'] = $ticket_id;
$userdata['ticket_link'] = Utils::getBaseUrl() . "/ticket/view/" . base64_encode($ticket_id);
$assignee = TicketAssign::model()->findAllByAttributes(array(), array('condition' => 'ticket_id = :ticket_id AND fwd_to !=:user_id AND status=1 ', 'params' => array('ticket_id' => $ticket_id, user_id => $users->user_id)));
$assigneeby = TicketAssign::model()->findAllByAttributes(array(), array('condition' => 'ticket_id = :ticket_id AND fwd_by !=:user_id AND status=1 ', 'params' => array('ticket_id' => $ticket_id, user_id => $users->user_id), 'group' => "fwd_by"));
// For Assignee mail
foreach ($assignee as $user) {
$userInfo = Users::model()->findByPk($user->fwd_to);
$userdata['user_name'] = $userInfo->user_name;
$subject = $this->replace($userdata, $subject);
$message = $this->replace($userdata, $message);
$this->SendMail($userInfo->user_email, $userInfo->user_name, $subject, $message);
}
// this is fowwarded by
foreach ($assigneeby as $user) {
$userInfo = Users::model()->findByPk($user->fwd_by);
$userdata['user_name'] = $userInfo->user_name;
$subject = $this->replace($userdata, $subject);
$message = $this->replace($userdata, $message);
$this->SendMail($userInfo->user_email, $userInfo->user_name, $subject, $message);
}
$model = TicketThread::model()->findByPk($users->thread_id);
$model->send_mail = 1;
$model->update();
}
}
