public function testTicket_get_list()
{
$simpleResultArr = array('list' => array(array('id' => 1)));
$paginatorMock = $this->getMockBuilder('\\Box_Pagination')->disableOriginalConstructor()->getMock();
$paginatorMock->expects($this->atLeastOnce())->method('getAdvancedResultSet')->will($this->returnValue($simpleResultArr));
$serviceMock = $this->getMockBuilder('\\Box\\Mod\\Support\\Service')->setMethods(array('getSearchQuery', 'toApiArray'))->getMock();
$serviceMock->expects($this->atLeastOnce())->method('getSearchQuery')->will($this->returnValue(array('query', array())));
$serviceMock->expects($this->atLeastOnce())->method('toApiArray')->will($this->returnValue(array()));
$model = new \Model_SupportTicket();
$model->loadBean(new \RedBeanPHP\OODBBean());
$dbMock = $this->getMockBuilder('\\Box_Database')->getMock();
$dbMock->expects($this->atLeastOnce())->method('getExistingModelById')->will($this->returnValue($model));
$di = new \Box_Di();
$di['pager'] = $paginatorMock;
$di['db'] = $dbMock;
$di['array_get'] = $di->protect(function (array $array, $key, $default = null) use($di) {
return isset($array[$key]) ? $array[$key] : $default;
});
$this->clientApi->setDi($di);
$client = new \Model_Client();
$client->loadBean(new \RedBeanPHP\OODBBean());
$client->id = rand(1, 100);
$this->clientApi->setService($serviceMock);
$this->clientApi->setIdentity($client);
$data = array();
$result = $this->clientApi->ticket_get_list($data);
$this->assertInternalType('array', $result);
}
public function testCanClientSubmitNewTicketProvider()
{
$ticket = new \Model_SupportTicket();
$ticket->loadBean(new \RedBeanPHP\OODBBean());
$ticket->client_id = 5;
$ticket->created_at = date('Y-m-d H:i:s');
$ticket2 = new \Model_SupportTicket();
$ticket2->loadBean(new \RedBeanPHP\OODBBean());
$ticket2->client_id = 5;
$ticket2->created_at = date('Y-m-d H:i:s', strtotime("-2 days"));
return array(array($ticket, 24, false), array(null, 24, true), array($ticket2, 24, true));
}
public function testonAfterClientOpenTicket_mod_support_helpdesk_ticket_open()
{
$di = new \Box_Di();
$ticketModel = new \Model_SupportTicket();
$ticketModel->loadBean(new \RedBeanPHP\OODBBean());
$supportServiceMock = $this->getMockBuilder('\\Box\\Mod\\Support\\Service')->getMock();
$supportServiceMock->expects($this->atLeastOnce())->method('getTicketById')->will($this->returnValue($ticketModel));
$supportTicketArray = array();
$supportServiceMock->expects($this->atLeastOnce())->method('toApiArray')->willReturn($supportTicketArray);
$helpdeskModel = new \Model_SupportHelpdesk();
$helpdeskModel->loadBean(new \RedBeanPHP\OODBBean());
$helpdeskModel->email = '*****@*****.**';
$emailServiceMock = $this->getMockBuilder('\\Box\\Mod\\Email\\Service')->getMock();
$emailConfig = array('to' => $helpdeskModel->email, 'code' => 'mod_support_helpdesk_ticket_open', 'ticket' => $supportTicketArray);
$emailServiceMock->expects($this->once())->method('sendTemplate')->with($emailConfig)->willReturn(true);
$di['mod_service'] = $di->protect(function ($name) use($supportServiceMock, $emailServiceMock) {
if ($name == 'support') {
return $supportServiceMock;
}
if ($name == 'email') {
return $emailServiceMock;
}
});
$dbMock = $this->getMockBuilder('\\Box_Database')->getMock();
$dbMock->expects($this->atLeastOnce())->method('load')->willReturn($helpdeskModel);
$di['db'] = $dbMock;
$di['loggedin_admin'] = new \Model_Admin();
$eventMock = $this->getMockBuilder('\\Box_Event')->disableOriginalConstructor()->getMock();
$eventMock->expects($this->atLeastOnce())->method('getDi')->willReturn($di);
$eventMock->expects($this->atLeastOnce())->method('getparameters');
$service = new \Box\Mod\Staff\Service();
$service->onAfterClientOpenTicket($eventMock);
}
public function testBatch_ticket_auto_closeNotClosed()
{
$ticket = new \Model_SupportTicket();
$ticket->loadBean(new \RedBeanPHP\OODBBean());
$ticket->id = rand(1, 100);
$serviceMock = $this->getMockBuilder('\\Box\\Mod\\Support\\Service')->setMethods(array('getExpired', 'autoClose'))->getMock();
$serviceMock->expects($this->atLeastOnce())->method('getExpired')->will($this->returnValue(array(array('id' => 1), array('id' => 2))));
$serviceMock->expects($this->atLeastOnce())->method('autoClose')->will($this->returnValue(null));
$dbMock = $this->getMockBuilder('\\Box_Database')->getMock();
$dbMock->expects($this->atLeastOnce())->method('getExistingModelById')->will($this->returnValue($ticket));
$this->adminApi->setService($serviceMock);
$di = new \Box_Di();
$di['logger'] = $this->getMockBuilder('Box_Log')->getMock();
$di['db'] = $dbMock;
$this->adminApi->setDi($di);
$result = $this->adminApi->batch_ticket_auto_close(array());
$this->assertTrue($result);
}
public function testonAfterClientOpenTicket_PaidSupportDisabledForHelpdesk()
{
$di = new \Box_Di();
$supportTicketModel = new \Model_SupportTicket();
$supportTicketModel->loadBean(new \RedBeanPHP\OODBBean());
$clientModel = new \Model_Client();
$clientModel->loadBean(new \RedBeanPHP\OODBBean());
$dbMock = $this->getMockBuilder('\\Box_Database')->getMock();
$dbMock->expects($this->atLeastOnce())->method('load')->withConsecutive(array('SupportTicket'), array('Client'))->willReturnOnConsecutiveCalls($supportTicketModel, $clientModel);
$di['db'] = $dbMock;
$paidSupportMock = $this->getMockBuilder('\\Box\\Mod\\Paidsupport\\Service')->getMock();
$paidSupportMock->expects($this->atLeastOnce())->method('hasHelpdeskPaidSupport')->willReturn(false);
$paidSupportMock->expects($this->never())->method('enoughInBalanceToOpenTicket')->with($clientModel);
$di['mod_service'] = $di->protect(function ($serviceName, $sub = '') use($paidSupportMock) {
if ($serviceName == 'Paidsupport') {
return $paidSupportMock;
}
});
$params = array('id' => 1, 'support_helpdesk_id' => 1);
$boxEventMock = $this->getMockBuilder('\\Box_Event')->disableOriginalConstructor()->getMock();
$boxEventMock->expects($this->atLeastOnce())->method('getDi')->willReturn($di);
$boxEventMock->expects($this->atLeastOnce())->method('getParameters')->willReturn($params);
$result = $this->service->onAfterClientOpenTicket($boxEventMock);
$this->assertTrue($result);
}
