getOwners() public static method

Returns formatted owner names of a ticket.
public static getOwners ( integer $ticket, $showemail = true, boolean $showname = true, array $owners = null ) : string
$ticket integer A ticket id. Only used if $owners is null.
$showname boolean Should we include the name in the output?
$owners array An array of owners as returned from Whups_Driver::getOwners() to be formatted. If this is provided, they are used instead of the owners from $ticket.
return string The formatted owner string.
Example #1
0
 /**
  * @throws Whups_Exception
  */
 public function download(Horde_Variables $vars)
 {
     global $injector, $whups_driver;
     switch ($vars->actionID) {
         case 'download_file':
             // Get the ticket details first.
             if (empty($vars->ticket)) {
                 exit;
             }
             $details = $whups_driver->getTicketDetails($vars->ticket);
             // Check permissions on this ticket.
             if (!count(Whups::permissionsFilter($whups_driver->getHistory($vars->ticket), 'comment', Horde_Perms::READ))) {
                 throw new Whups_Exception(sprintf(_("You are not allowed to view ticket %d."), $vars->ticket));
             }
             try {
                 $vfs = $injector->getInstance('Horde_Core_Factory_Vfs')->create();
             } catch (Horde_Exception $e) {
                 throw new Whups_Exception(_("The VFS backend needs to be configured to enable attachment uploads."));
             }
             try {
                 return array('data' => $vfs->read(Whups::VFS_ATTACH_PATH . '/' . $vars->ticket, $vars->file), 'name' => $vars->file);
             } catch (Horde_Vfs_Exception $e) {
                 throw new Whups_Exception(sprintf(_("Access denied to %s"), $vars->file));
             }
             break;
         case 'report':
             $_templates = Horde::loadConfiguration('templates.php', '_templates', 'whups');
             $tpl = $vars->template;
             if (empty($_templates[$tpl])) {
                 throw new Whups_Exception(_("The requested template does not exist."));
             }
             if ($_templates[$tpl]['type'] != 'searchresults') {
                 throw new Whups_Exception(_("This is not a search results template."));
             }
             // Fetch all unresolved tickets assigned to the current user.
             $info = array('id' => explode(',', $vars->ids));
             $tickets = $whups_driver->getTicketsByProperties($info);
             foreach ($tickets as $id => $info) {
                 $tickets[$id]['#'] = $id + 1;
                 $tickets[$id]['link'] = Whups::urlFor('ticket', $info['id'], true, -1);
                 $tickets[$id]['date_created'] = strftime('%x', $info['timestamp']);
                 $tickets[$id]['owners'] = Whups::getOwners($info['id']);
                 $tickets[$id]['owner_name'] = Whups::getOwners($info['id'], false, true);
                 $tickets[$id]['owner_email'] = Whups::getOwners($info['id'], true, false);
                 if (!empty($info['date_assigned'])) {
                     $tickets[$id]['date_assigned'] = strftime('%x', $info['date_assigned']);
                 }
                 if (!empty($info['date_resolved'])) {
                     $tickets[$id]['date_resolved'] = strftime('%x', $info['date_resolved']);
                 }
                 // If the template has a callback function defined for data
                 // filtering, call it now.
                 if (!empty($_templates[$tpl]['callback'])) {
                     array_walk($tickets[$id], $_templates[$tpl]['callback']);
                 }
             }
             Whups::sortTickets($tickets, isset($_templates[$tpl]['sortby']) ? $_templates[$tpl]['sortby'] : null, isset($_templates[$tpl]['sortdir']) ? $_templates[$tpl]['sortdir'] : null);
             $template = $injector->createInstance('Horde_Template');
             $template->set('tickets', $tickets);
             $template->set('now', strftime('%x'));
             $template->set('values', Whups::getSearchResultColumns(null, true));
             return array('data' => $template->parse($_templates[$tpl]['template']), 'name' => isset($_templates[$tpl]['filename']) ? $_templates[$tpl]['filename'] : 'report.html');
     }
 }
Example #2
0
 /**
  * Returns a plain text representation of a ticket.
  */
 public function toString()
 {
     $fields = array('queue' => _("Queue"), 'version' => _("Version"), 'type' => _("Type"), 'state' => _("State"), 'priority' => _("Priority"), 'due' => _("Due"));
     /* Find longest translated field name. */
     $length = 0;
     foreach (array_merge($fields, array(_("Summary"), _("Owners"))) as $field) {
         $length = max($length, Horde_String::length($field));
     }
     $wrap_break = "\n" . str_repeat(' ', $length + 2) . '| ';
     $wrap_width = 73 - $length;
     /* Ticket properties. */
     $message = ' ' . Horde_String::pad(_("Ticket"), $length) . ' | ' . $this->_id . "\n" . ' ' . Horde_String::pad(_("Summary"), $length) . ' | ' . Horde_String::wrap($this->get('summary'), $wrap_width, $wrap_break) . "\n";
     foreach ($fields as $field => $label) {
         if ($name = $this->get($field . '_name')) {
             $message .= ' ' . Horde_String::pad($label, $length) . ' | ' . Horde_String::wrap($name, $wrap_width, $wrap_break) . "\n";
         }
     }
     $message .= ' ' . Horde_String::pad(_("Owners"), $length) . ' | ' . Horde_String::wrap(Whups::getOwners($this->_id, false, true), $wrap_width, $wrap_break) . "\n";
     return $message;
 }