/**
* Checks to make sure In-Reply-To and References headers are correct.
*
*/
function rewriteThreadingHeaders($issue_id, $full_email, $headers, $type = 'email')
{
list($text_headers, $body) = Mime_Helper::splitHeaderBody($full_email);
if ($type == 'note') {
$class = 'Note';
} else {
$class = 'Support';
}
$msg_id = Mail_API::getMessageID($text_headers, $body);
// check if the In-Reply-To header exists and if so, does it relate to a message stored in Eventum
// if it does not, set new In-Reply-To header
$reference_msg_id = Mail_API::getReferenceMessageID($text_headers);
$reference_issue_id = false;
if (!empty($reference_msg_id)) {
// check if referenced msg id is associated with this issue
$reference_issue_id = call_user_func(array($class, 'getIssueByMessageID'), $reference_msg_id);
}
if (empty($reference_msg_id) || $reference_issue_id != $issue_id) {
$reference_msg_id = Issue::getRootMessageID($issue_id);
}
$references = Mail_API::getReferences($issue_id, $reference_msg_id, $type);
// now the fun part, re-writing the email headers
if (empty($headers['message-id'])) {
// add Message-ID since it doesn't exist (curses on Outlook 2003)
$text_headers .= "\r\nMessage-ID: {$msg_id}";
$headers['message-id'] = $msg_id;
}
if (preg_match('/^In-Reply-To: (.*)/mi', $text_headers) > 0) {
// replace existing header
$text_headers = preg_replace('/^In-Reply-To: (.*)/mi', 'In-Reply-To: ' . $reference_msg_id, $text_headers, 1);
} else {
// add new header after message ID
$text_headers = preg_replace('/^Message-ID: (.*)$/mi', "Message-ID: \$1\r\nIn-Reply-To: {$reference_msg_id}", $text_headers, 1);
}
$headers['in-reply-to'] = $reference_msg_id;
if (preg_match('/^References: (.*)/mi', $text_headers) > 0) {
// replace existing header
$text_headers = preg_replace('/^References: (.*)/mi', 'References: ' . Mail_API::fold(join(' ', $references)), $text_headers, 1);
} else {
// add new header after In-Reply-To
$text_headers = preg_replace('/^In-Reply-To: (.*)$/mi', "In-Reply-To: \$1\r\nReferences: " . Mail_API::fold(join(' ', $references)), $text_headers, 1);
}
$headers['references'] = Mail_API::fold(join(' ', $references));
return array($text_headers . "\r\n\r\n" . $body, $headers);
}
/**
* Method used to send email notifications for a given issue.
*
* @access public
* @param integer $issue_id The issue ID
* @param string $type The notification type
* @param array $ids The list of entries that were changed
* @param integer $internal_only Whether the notification should only be sent to internal users or not
* @return void
*/
function notify($issue_id, $type, $ids = FALSE, $internal_only = FALSE, $extra_recipients = FALSE)
{
if ($extra_recipients) {
$extra = array();
for ($i = 0; $i < count($extra_recipients); $i++) {
$extra[] = array('sub_usr_id' => $extra_recipients[$i], 'sub_email' => '');
}
}
$emails = array();
$users = Notification::getUsersByIssue($issue_id, $type);
if ($extra_recipients && count($extra) > 0) {
$users = array_merge($users, $extra);
}
$user_emails = Project::getUserEmailAssocList(Issue::getProjectID($issue_id), 'active', User::getRoleID('Customer'));
$user_emails = array_map('strtolower', $user_emails);
for ($i = 0; $i < count($users); $i++) {
if (empty($users[$i]["sub_usr_id"])) {
if ($internal_only == false || in_array(strtolower($users[$i]["sub_email"]), array_values($user_emails))) {
$email = $users[$i]["sub_email"];
}
} else {
// don't send the notification email to the person who performed the action
if (Auth::getUserID() == $users[$i]["sub_usr_id"]) {
continue;
}
// if we are only supposed to send email to internal users, check if the role is lower than standard user
if ($internal_only == true && User::getRoleByUser($users[$i]["sub_usr_id"], Issue::getProjectID($issue_id)) < User::getRoleID('standard user')) {
continue;
}
$email = User::getFromHeader($users[$i]["sub_usr_id"]);
}
// now add it to the list of emails
if (!empty($email) && !in_array($email, $emails)) {
$emails[] = $email;
}
}
// prevent the primary customer contact from receiving two emails about the issue being closed
if ($type == 'closed') {
$stmt = "SELECT\r\n iss_customer_contact_id\r\n FROM\r\n " . APP_DEFAULT_DB . "." . APP_TABLE_PREFIX . "issue\r\n WHERE\r\n iss_id=" . Misc::escapeInteger($issue_id);
$customer_contact_id = $GLOBALS["db_api"]->dbh->getOne($stmt);
if (!empty($customer_contact_id)) {
list($contact_email, , ) = Customer::getContactLoginDetails(Issue::getProjectID($issue_id), $customer_contact_id);
for ($i = 0; $i < count($emails); $i++) {
$email = Mail_API::getEmailAddress($emails[$i]);
if ($email == $contact_email) {
unset($emails[$i]);
$emails = array_values($emails);
break;
}
}
}
}
if (count($emails) > 0) {
$headers = false;
switch ($type) {
case 'closed':
$data = Notification::getIssueDetails($issue_id);
$data["closer_name"] = User::getFullName(History::getIssueCloser($issue_id));
$subject = 'Closed';
if ($ids != false) {
$data['reason'] = Support::getEmail($ids);
}
break;
case 'updated':
// this should not be used anymore
return false;
break;
case 'notes':
$data = Notification::getNote($issue_id, $ids);
$headers = array('Message-ID' => $data['note']['not_message_id']);
if (@$data['note']['reference_msg_id'] != false) {
$headers['In-Reply-To'] = $data['note']['reference_msg_id'];
} else {
$headers['In-Reply-To'] = Issue::getRootMessageID($issue_id);
}
$headers['References'] = Mail_API::fold(join(' ', Mail_API::getReferences($issue_id, @$data['note']['reference_msg_id'], 'note')));
$subject = 'Note';
break;
case 'emails':
// this should not be used anymore
return false;
break;
case 'files':
$data = Notification::getAttachment($issue_id, $ids);
$subject = 'File Attached';
break;
}
Notification::notifySubscribers($issue_id, $emails, $type, $data, $subject, $internal_only, $ids, $headers);
}
}
