*/
include "db.inc.php";
/**
* Authentication
*/
require "auth-interviewer.php";
/**
* XHTML functions
*/
include "functions/functions.xhtml.php";
/**
* Operator functions
*/
include "functions/functions.operator.php";
$operator_id = get_operator_id();
$state = is_on_call($operator_id);
$js = array("js/popup.js");
if (browser_ie()) {
$js[] = "js/window_ie6_interface2.js";
} else {
$js[] = "js/window_interface2.js";
}
if (AUTO_LOGOUT_MINUTES !== false) {
$js[] = "include/jquery/jquery-1.4.2.min.js";
$js[] = "js/childnap.js";
}
xhtml_head(T_("Status"), false, array("include/bootstrap/css/bootstrap.min.css", "css/status_interface2.css"), $js);
$ca = get_call_attempt($operator_id, false);
if ($ca) {
$respondent_id = get_respondent_id($ca);
$case_id = get_case_id($operator_id);
include "config.inc.php";
/**
* XHTML functions
*/
include "functions/functions.xhtml.php";
/**
* Authentication
*/
require "auth-interviewer.php";
/**
* Operator functions
*/
include "functions/functions.operator.php";
$operator_id = get_operator_id();
$case_id = get_case_id($operator_id);
if (is_on_call($operator_id) == 3) {
if (isset($_GET['start'])) {
$newtext = T_("Stop REC");
xhtml_head(T_("Record"), true, array("css/call.css"), array("js/window.js"), "onload='toggleRec(\"{$newtext}\",\"record.php?stop=stop\",\"online\")'");
if (is_voip_enabled($operator_id)) {
$call_id = get_call($operator_id);
if ($call_id) {
include "functions/functions.voip.php";
$v = new voip();
$v->connect(VOIP_SERVER);
$v->beginRecord(get_extension($operator_id), "{$case_id}-{$call_id}-{$operator_id}-" . get_operator_time($operator_id, $format = "%Y-%m-%d-%H-%i-%S"));
print "<p>" . T_("Beginning recording...") . "</p>";
} else {
print "<p>" . T_("Not on a call, so not beginning a recording") . "</p>";
}
} else {
/**
* Authentication
*/
require "auth-interviewer.php";
/**
* XHTML functions
*/
include "functions/functions.xhtml.php";
/**
* Operator functions
*/
include "functions/functions.operator.php";
xhtml_head(T_("Supervisor"));
//display introduction text
$operator_id = get_operator_id();
$callstatus = is_on_call($operator_id);
if ($callstatus == 3) {
print "<p>" . T_("Please wait till you have ended this call to call the supervisor") . "</p>";
/*
if (is_voip_enabled($operator_id))
{
if (isset($_GET['callsupervisor']))
{
include("functions/functions.voip.php");
$v = new voip();
$v->connect(VOIP_SERVER);
if (strcmp($_GET['callsupervisor'],"hangup") == 0)
{
$v->hangup(get_extension($operator_id));
print "<p>" . T_("You may now close this window") . "</p>";
}
echo T_("Please click on:") . " " . T_("Call/Hangup") . " " . T_("to display call script");
?>
</h1>
<?php
//auto dial, if set should check for numbers to call. If one or more, set a timer for calling the first available number
//if none - timer should end the case
//
//if the user clicks on call / hangup the timer should stop
if (AUTO_DIAL_SECONDS !== false) {
include_once "functions/functions.operator.php";
$operator_id = get_operator_id();
$call_attempt_id = get_call_attempt($operator_id, false);
$case_id = get_case_id($operator_id);
$contact_phone_id = false;
//first check we aren't already on a call
if (is_on_call($operator_id) == false) {
//check if voip is enabled and available
if (is_voip_enabled($operator_id)) {
if (get_extension_status($operator_id)) {
//if we are on an appointment, we will just call the specified number for the appointment
$appointment_id = is_on_appointment($call_attempt_id);
if ($appointment_id) {
$sql = "SELECT c.contact_phone_id\r\n FROM contact_phone as c, appointment as a\r\n WHERE a.appointment_id = '{$appointment_id}'\r\n AND a.contact_phone_id = c.contact_phone_id";
$contact_phone_id = $db->GetOne($sql);
} else {
//determine whether we should make any more calls based on the last call outcome
$sql = "SELECT o.tryanother, o.require_note\r\n FROM `call` as c, `outcome` as o\r\n WHERE c.call_attempt_id = '{$call_attempt_id}'\r\n AND c.outcome_id = o.outcome_id\r\n ORDER BY call_id DESC\r\n LIMIT 1";
$rs = $db->GetRow($sql);
if (empty($rs) || $rs['tryanother'] == 1) {
$rn = 0;
if (!empty($rs) && $rs['require_note'] == 1) {
