public function setDisposition($disposition = 0)
{
// -- Set the disposition for the referral
// ---------------------------------------
if ($disposition <= 0) {
return;
}
if (\Referrals_model::setDisposition((int) $disposition) == true) {
// -- Log it. Type ID = 5 Disposition Change
// -----------------------------------------
\Referral_log::create($this->_referralID, 5, $disposition);
}
}
/**
* Show a specific referral to the user.
*
* @access public
* @param mixed $clientID
* @return void
*/
public function action_referral($referalID, $clientID)
{
list($driver, $user_id) = \Auth::get_user_id();
$referral = Referrals_class::forge($referalID);
$debtList = \Crm\Ppi\Ppi_class::getDebtList();
if ($referral->isValid === false) {
\Log::error('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which does not exist!', 'Crm_Ppi');
\Session::set_flash('fail', "The referral ID you entered does not exist!");
\Response::redirect('crm/ppi/referrals');
}
// Check through dispositions
switch ($referral->disposition_id) {
case 5:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which has been Packed Out as a PPI!', 'Crm_Ppi');
\Session::set_flash('success', "Referral with ID of " . $referalID . " has been Packed Out as a PPI.");
\Response::redirect('crm/ppi/referrals/' . $clientID);
break;
case 6:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which has been set to Not Interested!', 'Crm_Ppi');
\Session::set_flash('fail', "Referral with ID of " . $referalID . " is set to 'Not Interested' and should not be contacted.");
\Response::redirect('crm/ppi/referrals');
break;
case 23:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which has been set to Does Not Qualify!', 'Crm_Ppi');
\Session::set_flash('fail', "Referral with ID of " . $referalID . " is set to 'Does Not Qualify' and should not be contacted.");
\Response::redirect('crm/ppi/referrals');
break;
case 24:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which has upsold to Debt Reduction!', 'Crm_Ppi');
\Session::set_flash('success', "Referral with ID of " . $referalID . " has been upsold to Debt Reduction!");
\Response::redirect('crm/ppi/referrals');
break;
case 25:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which was referred as Debt Reduction!', 'Crm_Ppi');
\Session::set_flash('fail', "Referral with ID of " . $referalID . " was sent as Debt Reduction. If you feel this is an error please contact the IT department!");
\Response::redirect('crm/ppi/referrals');
break;
case 27:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ', this referral has already claimed PPI!', 'Crm_Ppi');
\Session::set_flash('fail', "Referral with ID of " . $referalID . " has already claimed PPI!");
\Response::redirect('crm/ppi/referrals');
break;
case 28:
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ', this referral DNQ for PPI and not interested in DR!', 'Crm_Ppi');
\Session::set_flash('fail', "Referral with ID of " . $referalID . " DNQ for PPI and not interested in DR!");
\Response::redirect('crm/ppi/referrals');
break;
}
if ($referral->user_id == 0 || $referral->user_id == $user_id) {
$thisUser = \Model_User::find($user_id);
$referral->user_id = $user_id;
$referral->consolidation_centre = $thisUser->call_center_id;
$referral->save();
} else {
$thisUser = \Model_User::find($referral->user_id)->username;
\Log::warning('Consolidator ' . Auth::get_screen_name() . ' tried to access referral ' . $referalID . ' which was locked to ' . $thisUser . '!', 'Crm_Ppi');
\Session::set_flash('fail', "The referral you requested is locked to another user. If you feel this is an error please contact the IT department.");
\Response::redirect('crm/ppi/referrals');
}
// -- Log that the Agent opened up the Referral Type ID = 3 Referral Open
// ----------------------------------------------------------------------
Referral_log::create($referalID, 3);
$creditorLoad = $referral->loadData();
$creditorList = Creditor_class::loadCreditorList();
\Log::write('Info', 'Consolidator ' . Auth::get_screen_name() . ' viewed referral with ID of ' . $referalID . '.', 'Crm_Ppi');
$this->template->title = "Client View";
$this->template->content = View::forge(static::$_viewPath . '/referral.php', array('creditors' => isset($creditorLoad['creditors']) ? $creditorLoad['creditors'] : null, 'creditorList' => $creditorList, 'debtList' => $debtList, 'client' => array('id' => $referalID, 'title' => $referral->title, 'forename' => $referral->forename, 'surname' => $referral->surname, 'street_and_number' => $referral->street_and_number, 'area' => $referral->area, 'district' => $referral->district, 'town' => $referral->town, 'county' => $referral->county, 'post_code' => $referral->post_code, 'date_of_birth' => $referral->date_of_birth, 'tel_home' => $referral->tel_home, 'tel_work' => $referral->tel_work, 'tel_mobile' => $referral->tel_mobile, 'email' => $referral->email, 'notes' => $referral->notes)));
}
