static function getPeriodTime(CommonGLPI $ticket, $start, $end)
 {
     $totaltime = 0;
     if ($ticket->fields['slas_id'] != 0) {
         // Have SLA
         $sla = new SLA();
         $sla->getFromDB($ticket->fields['slas_id']);
         $totaltime = $sla->getActiveTimeBetween($start, $end);
     } else {
         $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
         if ($calendars_id != 0) {
             // Ticket entity have calendar
             $calendar = new Calendar();
             $calendar->getFromDB($calendars_id);
             $totaltime = $calendar->getActiveTimeBetween($start, $end);
         } else {
             // No calendar
             $totaltime = strtotime($end) - strtotime($start);
         }
     }
     return $totaltime;
 }
 function generateTimeperiodsCfg($file = 0, $tag = '')
 {
     global $DB;
     PluginMonitoringToolbox::logIfExtradebug('pm-shinken', "Starting generateTimeperiodsCfg ...\n");
     $calendar = new Calendar();
     $calendarSegment = new CalendarSegment();
     $calendar_Holiday = new Calendar_Holiday();
     $holiday = new Holiday();
     $hostconfig = new PluginMonitoringHostconfig();
     $pmEntity = new PluginMonitoringEntity();
     // Get list of entities
     $a_entities_allowed = $pmEntity->getEntitiesByTag($tag);
     $a_entities_list = array();
     foreach ($a_entities_allowed as $entity) {
         $a_entities_list = getSonsOf("glpi_entities", $entity);
     }
     $where = '';
     if (!isset($a_entities_allowed['-1'])) {
         $where = getEntitiesRestrictRequest("WHERE", "glpi_entities", '', $a_entities_list);
     }
     foreach ($a_entities_list as $entities_id) {
         $jetlag = $hostconfig->getValueAncestor('jetlag', $entities_id);
         $a_entities_list[$entities_id] = $jetlag;
     }
     // Get all calendars of components
     $cals_entities = array();
     $query = "SELECT `entities_id`, `calendars_id`\n         FROM `glpi_plugin_monitoring_services`\n         LEFT JOIN `glpi_plugin_monitoring_components`\n            ON `plugin_monitoring_components_id` = `glpi_plugin_monitoring_components`.`id` ";
     if ($where == '') {
         $query .= "WHERE `glpi_plugin_monitoring_components`.`id` IS NOT NULL";
     } else {
         $query .= $where . " AND `glpi_plugin_monitoring_components`.`id` IS NOT NULL";
     }
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         if (!isset($cals_entities[$data['entities_id']])) {
             $cals_entities[$data['entities_id']] = array();
         }
         $cals_entities[$data['entities_id']][$data['calendars_id']] = $data['calendars_id'];
     }
     // get all calendars of servciescatalog
     $query = "SELECT `entities_id`, `calendars_id`\n         FROM `glpi_plugin_monitoring_servicescatalogs` " . $where;
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         if (!isset($cals_entities[$data['entities_id']])) {
             $cals_entities[$data['entities_id']] = array();
         }
         $cals_entities[$data['entities_id']][$data['calendars_id']] = $data['calendars_id'];
     }
     // Get all calendars of contacts TODO
     $calendars_added = array();
     $a_timeperiods = array();
     $i = 0;
     foreach ($cals_entities as $entities_id => $calendars) {
         foreach ($calendars as $calendars_id) {
             $jetlag = $a_entities_list[$entities_id];
             if (!isset($calendars_added[$calendars_id . "-" . $jetlag])) {
                 $calendars_added[$calendars_id . "-" . $jetlag] = 1;
                 $calendar->getFromDB($calendars_id);
                 $tmp = array();
                 $tmp['timeperiod_name'] = $calendar->fields['name'];
                 $tmp['alias'] = $calendar->fields['name'];
                 $a_listsegment = $calendarSegment->find("`calendars_id`='" . $calendar->fields['id'] . "'");
                 $a_cal = array();
                 foreach ($a_listsegment as $datasegment) {
                     $begin = preg_replace("/:00\$/", "", $datasegment['begin']);
                     $end = preg_replace("/:00\$/", "", $datasegment['end']);
                     $day = "";
                     switch ($datasegment['day']) {
                         case "0":
                             $day = "sunday";
                             break;
                         case "1":
                             $day = "monday";
                             break;
                         case "2":
                             $day = "tuesday";
                             break;
                         case "3":
                             $day = "wednesday";
                             break;
                         case "4":
                             $day = "thursday";
                             break;
                         case "5":
                             $day = "friday";
                             break;
                         case "6":
                             $day = "saturday";
                             break;
                     }
                     $a_cal[$day][] = $begin . "-" . $end;
                 }
                 foreach ($a_cal as $day => $a_times) {
                     $tmp[$day] = implode(',', $a_times);
                 }
                 $a_cholidays = $calendar_Holiday->find("`calendars_id`='" . $calendar->fields['id'] . "'");
                 foreach ($a_cholidays as $a_choliday) {
                     $holiday->getFromDB($a_choliday['holidays_id']);
                     if ($holiday->fields['is_perpetual'] == 1 && $holiday->fields['begin_date'] == $holiday->fields['end_date']) {
                         $datetime = strtotime($holiday->fields['begin_date']);
                         $tmp[strtolower(date('F', $datetime)) . ' ' . date('j', $datetime)] = '00:00-00:00';
                     }
                 }
                 if ($jetlag == 0) {
                     $tmp['timeperiod_name'] = $tmp['timeperiod_name'];
                     $tmp['alias'] = $tmp['alias'];
                 } else {
                     $tmp['timeperiod_name'] = $tmp['timeperiod_name'] . "-" . $jetlag;
                     $tmp['alias'] = $tmp['alias'] . "-" . $jetlag;
                 }
                 $days = array('sunday', 'monday', 'tuesday', 'wednesday', 'thursday', 'friday', 'saturday');
                 $saturday = '';
                 $reportHours = 0;
                 $beforeday = 'saturday';
                 foreach ($days as $numday => $day) {
                     if (isset($tmp[$day])) {
                         $splitDay = explode(',', $tmp[$day]);
                         $toAdd = '';
                         if ($reportHours > 0) {
                             $toAdd = '00:00-' . sprintf("%02s", $reportHours) . ':00';
                             $reportHours = 0;
                         }
                         foreach ($splitDay as $num => $hourMinute) {
                             $previous_begin = 0;
                             $beginEnd = explode('-', $hourMinute);
                             // ** Begin **
                             $split = explode(':', $beginEnd[0]);
                             $split[0] += $jetlag;
                             if ($split[0] > 24) {
                                 //$reportHours = $split[0] - 24;
                                 unset($splitDay[$num]);
                             } else {
                                 if ($split[0] < 0) {
                                     $reportHours = $split[0];
                                     $previous_begin = 24 + $split[0];
                                     $split[0] = '00';
                                 }
                                 $beginEnd[0] = sprintf("%02s", $split[0]) . ':' . $split[1];
                                 // ** End **
                                 $split = explode(':', $beginEnd[1]);
                                 $split[0] += $jetlag;
                                 if ($split[0] < 0) {
                                     if ($numday - 1 == -1) {
                                         $saturday .= "," . sprintf("%02s", $previous_begin) . ":00-" . sprintf("%02s", 24 + $split[0]) . ":00";
                                     } else {
                                         $tmp[$days[$numday - 1]] .= "," . sprintf("%02s", $previous_begin) . ":00-" . sprintf("%02s", 24 + $split[0]) . ":00";
                                     }
                                     unset($splitDay[$num]);
                                 } else {
                                     if ($split[0] > 24) {
                                         $reportHours = $split[0] - 24;
                                         $split[0] = 24;
                                     }
                                     $beginEnd[1] = sprintf("%02s", $split[0]) . ':' . $split[1];
                                     $hourMinute = implode('-', $beginEnd);
                                     $splitDay[$num] = $hourMinute;
                                 }
                             }
                         }
                         if ($reportHours < 0) {
                             //                     if (!isset($tmp[$beforeday])) {
                             //                        $tmp[$beforeday] = array();
                             //                     }
                             //                     $splitBeforeDay = explode(',', $tmp[$beforeday]);
                             //                     $splitBeforeDay[] = sprintf("%02s", (24 + $reportHours)).':00-24:00';
                             //                     $tmp[$beforeday] = implode(',', $splitBeforeDay);
                             $reportHours = 0;
                         }
                         if (!empty($toAdd)) {
                             array_unshift($splitDay, $toAdd);
                         }
                         $tmp[$day] = implode(',', $splitDay);
                     } else {
                         if ($reportHours > 0) {
                             //$tmp[$day] = '00:00-'.$reportHours.':00';
                             $reportHours = 0;
                         }
                     }
                     $beforeday = $day;
                 }
                 // Manage for report hours from saturday to sunday
                 if ($reportHours > 0) {
                     $splitDay = explode(',', $tmp['sunday']);
                     array_unshift($splitDay, '00:00-' . sprintf("%02s", $reportHours) . ':00');
                     $tmp['sunday'] = implode(',', $splitDay);
                 }
                 if ($saturday != '') {
                     if (isset($tmp['saturday'])) {
                         $tmp['saturday'] .= $saturday;
                     } else {
                         $tmp['saturday'] = $saturday;
                     }
                 }
                 // concatain if need
                 foreach ($days as $day) {
                     if (isset($tmp[$day])) {
                         $splitDay = explode(',', $tmp[$day]);
                         $beforeHour = '';
                         $beforeNum = 0;
                         foreach ($splitDay as $num => $data) {
                             if (substr($data, 0, 2) == $beforeHour) {
                                 $splitDay[$beforeNum] = substr($splitDay[$beforeNum], 0, 6) . substr($data, 6, 5);
                                 $beforeHour = substr($data, 6, 2);
                                 unset($splitDay[$num]);
                             } else {
                                 $beforeHour = substr($data, 6, 2);
                                 $beforeNum = $num;
                             }
                         }
                         $tmp[$day] = implode(',', $splitDay);
                     }
                 }
                 $a_timeperiods[$i] = $tmp;
                 $i++;
             }
         }
     }
     PluginMonitoringToolbox::logIfExtradebug('pm-shinken', "End generateTimeperiodsCfg\n");
     if ($file == "1") {
         $config = "# Generated by plugin monitoring for GLPI\n# on " . date("Y-m-d H:i:s") . "\n\n";
         foreach ($a_timeperiods as $data) {
             $config .= $this->writeFile("timeperiod", $data);
         }
         return array('timeperiods.cfg', $config);
     } else {
         return $a_timeperiods;
     }
 }
Ejemplo n.º 3
0
 /**
  *
  * @param $items_id integer ID 
  * @param $options array
  *
  *@return bool true if form is ok
  *
  **/
 function showForm($items_id, $itemtype, $options = array())
 {
     global $DB, $CFG_GLPI;
     $pmCommand = new PluginMonitoringCommand();
     $pmCheck = new PluginMonitoringCheck();
     $calendar = new Calendar();
     $pmRealm = new PluginMonitoringRealm();
     $entities_id = 0;
     if ($itemtype == "Entity") {
         $entities_id = $items_id;
     } else {
         $item = new $itemtype();
         $item->getFromDB($items_id);
         $entities_id = $item->fields['entities_id'];
     }
     $query = "SELECT * FROM `" . $this->getTable() . "`\n         WHERE `items_id`='" . $items_id . "'\n            AND `itemtype`='" . $itemtype . "'\n         LIMIT 1";
     $result = $DB->query($query);
     if ($DB->numrows($result) == '0') {
         $this->getEmpty();
         if ($entities_id != '0' or $itemtype != 'Entity') {
             $this->fields['plugin_monitoring_commands_id'] = -1;
             $this->fields['plugin_monitoring_checks_id'] = -1;
             $this->fields['calendars_id'] = -1;
             $this->fields['plugin_monitoring_realms_id'] = -1;
         }
     } else {
         $data = $DB->fetch_assoc($result);
         $this->getFromDB($data['id']);
     }
     echo "<form name='form' method='post' \n         action='" . $CFG_GLPI['root_doc'] . "/plugins/monitoring/front/hostconfig.form.php'>";
     echo "<table class='tab_cadre_fixe'";
     echo "<tr class='tab_bg_1'>";
     echo "<th colspan='4'>";
     echo __('Hosts configuration', 'monitoring');
     echo "</th>";
     echo "</tr>";
     echo "<tr class='tab_bg_1'>";
     echo "<td>";
     echo __('Command', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     $input = array();
     if ($entities_id != '0' or $itemtype != 'Entity') {
         $input["-1"] = __('Inheritance of the parent entity');
     }
     $query = "SELECT * FROM `" . getTableForItemType("PluginMonitoringCommand") . "`\n         ORDER BY `name`";
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         $input[$data['id']] = $data['name'];
     }
     Dropdown::showFromArray('plugin_monitoring_commands_id', $input, array('value' => $this->fields['plugin_monitoring_commands_id']));
     echo "</td>";
     echo "<td>" . __('Check definition', 'monitoring') . "&nbsp;:</td>";
     echo "<td>";
     $input = array();
     if ($entities_id != '0' or $itemtype != 'Entity') {
         $input["-1"] = __('Inheritance of the parent entity');
     }
     $query = "SELECT * FROM `" . getTableForItemType("PluginMonitoringCheck") . "`\n         ORDER BY `name`";
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         $input[$data['id']] = $data['name'];
     }
     Dropdown::showFromArray('plugin_monitoring_checks_id', $input, array('value' => $this->fields['plugin_monitoring_checks_id']));
     echo "</td>";
     echo "</tr>";
     // Inheritance
     if ($this->fields['plugin_monitoring_commands_id'] == '-1' or $this->fields['plugin_monitoring_checks_id'] == '-1') {
         echo "<tr class='tab_bg_1'>";
         if ($this->fields['plugin_monitoring_commands_id'] == '-1') {
             echo "<td colspan='2' class='green center'>";
             echo __('Inheritance of the parent entity') . "&nbsp;:&nbsp;";
             $pmCommand->getFromDB($this->getValueAncestor("plugin_monitoring_commands_id", $entities_id));
             echo $pmCommand->fields['name'];
             echo "</td>";
         } else {
             echo "<td colspan='2'>";
             echo "</td>";
         }
         if ($this->fields['plugin_monitoring_checks_id'] == '-1') {
             echo "<td colspan='2' class='green center'>";
             echo __('Inheritance of the parent entity') . "&nbsp;:&nbsp;";
             $pmCheck->getFromDB($this->getValueAncestor("plugin_monitoring_checks_id", $entities_id));
             echo $pmCheck->fields['name'];
             echo "</td>";
         } else {
             echo "<td colspan='2'>";
             echo "</td>";
         }
         echo "</tr>";
     }
     echo "<tr class='tab_bg_1'>";
     echo "<td>" . __('Reaml', 'monitoring') . "&nbsp;:</td>";
     echo "<td>";
     $input = array();
     if ($entities_id != '0' or $itemtype != 'Entity') {
         $input["-1"] = __('Inheritance of the parent entity');
     }
     $query = "SELECT * FROM `" . getTableForItemType("PluginMonitoringRealm") . "`\n         ORDER BY `name`";
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         $input[$data['id']] = $data['name'];
     }
     Dropdown::showFromArray('plugin_monitoring_realms_id', $input, array('value' => $this->fields['plugin_monitoring_realms_id']));
     echo "</td>";
     echo "<td>" . __('Check period', 'monitoring') . "&nbsp;:</td>";
     echo "<td>";
     if (Session::isMultiEntitiesMode()) {
         $input = array();
         if ($entities_id != '0' or $itemtype != 'Entity') {
             $input["-1"] = __('Inheritance of the parent entity');
         }
         $entities_ancestors = getAncestorsOf("glpi_entities", $entities_id);
         if (!isset($entities_ancestors[$entities_id])) {
             $entities_ancestors[$entities_id] = $entities_id;
         }
         $query = "SELECT * FROM `" . getTableForItemType("Calendar") . "`\n            WHERE `entities_id` IN ('" . implode(",", $entities_ancestors) . "') AND `is_recursive`='1'\n            ORDER BY `name`";
         $result = $DB->query($query);
         while ($data = $DB->fetch_array($result)) {
             $input[$data['id']] = $data['name'];
         }
         Dropdown::showFromArray('calendars_id', $input, array('value' => $this->fields['calendars_id']));
     } else {
         Dropdown::show("Calendar", array('value' => $this->fields['calendars_id']));
     }
     echo "</td>";
     echo "</tr>";
     // Inheritance
     if ($this->fields['calendars_id'] == '-1' or $this->fields['plugin_monitoring_realms_id'] == '-1') {
         echo "<tr class='tab_bg_1'>";
         if ($this->fields['plugin_monitoring_realms_id'] == '-1') {
             echo "<td colspan='2' class='green center'>";
             echo __('Inheritance of the parent entity') . "&nbsp;:&nbsp;";
             $pmRealm->getFromDB($this->getValueAncestor("plugin_monitoring_realms_id", $entities_id));
             echo $pmRealm->fields['name'];
             echo "</td>";
         } else {
             echo "<td colspan='2'>";
             echo "</td>";
         }
         if ($this->fields['calendars_id'] == '-1') {
             echo "<td colspan='2' class='green center'>";
             echo __('Inheritance of the parent entity') . "&nbsp;:&nbsp;";
             $calendar->getFromDB($this->getValueAncestor("calendars_id", $entities_id));
             echo $calendar->fields['name'];
             echo "</td>";
         } else {
             echo "<td colspan='2'>";
             echo "</td>";
         }
         echo "</tr>";
     }
     if ($itemtype == 'Entity' and $items_id == '0') {
         echo "<tr class='tab_bg_1'>";
         echo "<td>";
         echo __('Shinken Server', 'monitoring') . "&nbsp;:";
         echo "</td>";
         echo "<td>";
         Dropdown::show("Computer", array('name' => 'computers_id', 'value' => $this->fields['computers_id']));
         echo "</td>";
         echo "<td colspan='2'></td>";
         echo "</tr>";
     }
     echo "<tr class='tab_bg_1'>";
     echo "<td colspan='4' align='center'>";
     if (isset($this->fields['id']) and $this->fields['id'] != '') {
         echo "<input type='hidden' name='id' value='" . $this->fields['id'] . "'/>";
     }
     echo "<input type='hidden' name='itemtype' value='" . $itemtype . "'/>";
     echo "<input type='hidden' name='items_id' value='" . $items_id . "'/>";
     echo "<input type='submit' name='update' value=\"" . __('Save') . "\" class='submit'>";
     echo "</td>";
     echo "</tr>";
     echo "</table>";
     Html::closeForm();
     return true;
 }
Ejemplo n.º 4
0
 /**
  * Compute take into account stat of the current ticket
  **/
 function computeTakeIntoAccountDelayStat()
 {
     if (isset($this->fields['id']) && !empty($this->fields['date'])) {
         $calendars_id = $this->getCalendar();
         $calendar = new Calendar();
         // Using calendar
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             return max(1, $calendar->getActiveTimeBetween($this->fields['date'], $_SESSION["glpi_currenttime"]));
         }
         // Not calendar defined
         return max(1, strtotime($_SESSION["glpi_currenttime"]) - strtotime($this->fields['date']));
     }
     return 0;
 }
 /**
  * Compute close delay stat of the current ticket
  **/
 function computeCloseDelayStat()
 {
     if (isset($this->fields['id']) && !empty($this->fields['date']) && !empty($this->fields['closedate'])) {
         $calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
         $calendar = new Calendar();
         // Using calendar
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             return max(0, $calendar->getActiveTimeBetween($this->fields['date'], $this->fields['closedate']) - $this->fields["waiting_duration"]);
         }
         // Not calendar defined
         return max(0, strtotime($this->fields['closedate']) - strtotime($this->fields['date']) - $this->fields["waiting_duration"]);
     }
     return 0;
 }
Ejemplo n.º 6
0
   function showForm($items_id, $options=array(), $services_id='') {
      $pMonitoringCommand = new PluginMonitoringCommand();
      $pMonitoringServicedef = new PluginMonitoringServicedef();

      if (isset($_GET['withtemplate']) AND ($_GET['withtemplate'] == '1')) {
         $options['withtemplate'] = 1;
      } else {
         $options['withtemplate'] = 0;
      }

      if ($services_id!='') {
         $this->getEmpty();
      } else {
         $this->getFromDB($items_id);
      }
      $this->showTabs($options);
      $this->showFormHeader($options);
      if (!isset($this->fields['plugin_monitoring_servicedefs_id'])
              OR empty($this->fields['plugin_monitoring_servicedefs_id'])) {
         $pMonitoringServicedef->getEmpty();
      } else {
         $pMonitoringServicedef->getFromDB($this->fields['plugin_monitoring_servicedefs_id']);
      }
      $template = false;


      echo "<tr>";
      echo "<td>";
      if ($services_id!='') {
         echo "<input type='hidden' name='plugin_monitoring_services_id' value='".$services_id."' />";
      }
      echo __('Name')."&nbsp;:";
      echo "</td>";
      echo "<td>";
      $objectName = autoName($this->fields["name"], "name", ($template === "newcomp"),
                             $this->getType());
      Html::autocompletionTextField($this, 'name', array('value' => $objectName));
      echo "</td>";
      echo "<td>";
      echo __('Template')."&nbsp;:";
      echo "</td>";
      echo "<td>";
      if ($items_id != '0') {
         echo "<input type='hidden' name='update' value='update'>\n";
      }
      echo "<input type='hidden' name='plugin_monitoring_servicedefs_id_s' value='".$this->fields['plugin_monitoring_servicedefs_id']."'>\n";
      if ($pMonitoringServicedef->fields['is_template'] == '0') {
         $this->fields['plugin_monitoring_servicedefs_id'] = 0;
      }
      Dropdown::show("PluginMonitoringServicetemplate", array(
            'name' => 'plugin_monitoring_servicetemplates_id',
            'value' => $this->fields['plugin_monitoring_servicetemplates_id'],
            'auto_submit' => true
      ));
      echo "</td>";
      echo "<td>";
      if ($this->fields["items_id"] == '') {

      } else {
         echo "<input type='hidden' name='items_id' value='".$this->fields["items_id"]."'>\n";
         echo "<input type='hidden' name='itemtype' value='".$this->fields["itemtype"]."'>\n";
      }
      echo "</td>";
      echo "</tr>";

      echo "<tr>";
      echo "<th colspan='4'>&nbsp;</th>";
      echo "</tr>";

      echo "<tr>";
      // * itemtype link
      if ($this->fields['itemtype'] != '') {
         $itemtype = $this->fields['itemtype'];
         $item = new $itemtype();
         $item->getFromDB($this->fields['items_id']);
         echo "<td>";
         echo __('Item Type')." <i>".$item->getTypeName()."</i>";
         echo "&nbsp;:</td>";
         echo "<td>";
         echo $item->getLink(1);
         echo "</td>";
      } else {
         echo "<td colspan='2' align='center'>";
         echo __('No type associated', 'monitoring');
         echo "</td>";
      }
      // * command
      echo "<td>";
      echo __('Command', 'monitoring')."&nbsp;:";
      echo "</td>";
      echo "<td align='center'>";
      if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
         $pMonitoringServicetemplate = new PluginMonitoringServicetemplate();
         $pMonitoringServicetemplate->getFromDB($this->fields['plugin_monitoring_servicetemplates_id']);
         $pMonitoringCommand->getFromDB($pMonitoringServicetemplate->fields['plugin_monitoring_commands_id']);
         echo $pMonitoringCommand->getLink(1);
      } else {
         $pMonitoringCommand->getFromDB($pMonitoringServicedef->fields['plugin_monitoring_commands_id']);
         Dropdown::show("PluginMonitoringCommand", array(
                              'name' =>'plugin_monitoring_commands_id',
                              'value'=>$pMonitoringServicedef->fields['plugin_monitoring_commands_id']
                              ));
      }
      echo "</td>";
      echo "</tr>";

      echo "<tr>";
      // * checks
      echo "<td>".__('Check definition', 'monitoring')."&nbsp;:</td>";
      echo "<td align='center'>";
      if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
         $pMonitoringCheck = new PluginMonitoringCheck();
         $pMonitoringCheck->getFromDB($pMonitoringServicetemplate->fields['plugin_monitoring_checks_id']);
         echo $pMonitoringCheck->getLink(1);
      } else {
         Dropdown::show("PluginMonitoringCheck",
                        array('name'=>'plugin_monitoring_checks_id',
                              'value'=>$pMonitoringServicedef->fields['plugin_monitoring_checks_id']));
      }
      echo "</td>";
      // * active check
      echo "<td>";
      echo __('Active check', 'monitoring')."&nbsp;:";
      echo "</td>";
      echo "<td align='center'>";
      if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
         echo Dropdown::getYesNo($pMonitoringServicetemplate->fields['active_checks_enabled']);
      } else {
         Dropdown::showYesNo("active_checks_enabled", $pMonitoringServicedef->fields['active_checks_enabled']);
      }
      echo "</td>";
      echo "</tr>";

      echo "<tr>";
      // * passive check
      echo "<td>";
      echo __('Passive check', 'monitoring')."&nbsp;:";
      echo "</td>";
      echo "<td align='center'>";
      if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
         echo Dropdown::getYesNo($pMonitoringServicetemplate->fields['passive_checks_enabled']);
      } else {
         Dropdown::showYesNo("passive_checks_enabled", $pMonitoringServicedef->fields['passive_checks_enabled']);
      }
      echo "</td>";
      // * calendar
      echo "<td>".__('Check period', 'monitoring')."&nbsp;:</td>";
      echo "<td align='center'>";
      if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
         $calendar = new Calendar();
         $calendar->getFromDB($pMonitoringServicetemplate->fields['calendars_id']);
         echo $calendar->getLink(1);
      } else {
         dropdown::show("Calendar", array('name'=>'calendars_id',
                                 'value'=>$pMonitoringServicedef->fields['calendars_id']));
      }
      echo "</td>";
      echo "</tr>";

      if (!($this->fields['plugin_monitoring_servicetemplates_id'] > 0
              AND $pMonitoringServicetemplate->fields['remotesystem'] == '')) {

         echo "<tr>";
         echo "<th colspan='4'>".__('Remote check', 'monitoring')."</th>";
         echo "</tr>";

         echo "<tr>";
         // * remotesystem
         echo "<td>";
         echo __('Utility used for remote check', 'monitoring')."&nbsp;:";
         echo "</td>";
         echo "<td>";
         $input = array();
         $input[''] = '------';
         $input['byssh'] = 'byssh';
         $input['nrpe'] = 'nrpe';
         $input['nsca'] = 'nsca';
         if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
            echo $input[$pMonitoringServicetemplate->fields['remotesystem']];
         } else {
            Dropdown::showFromArray("remotesystem",
                                 $input,
                                 array('value'=>$pMonitoringServicedef->fields['remotesystem']));
         }
         echo "</td>";
         // * is_argument
         echo "<td>";
         echo __('Use arguments (NRPE only)', 'monitoring')."&nbsp;:";
         echo "</td>";
         echo "<td>";
         if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
            echo Dropdown::getYesNo($pMonitoringServicetemplate->fields['is_arguments']);
         } else {
            Dropdown::showYesNo("is_arguments", $pMonitoringServicedef->fields['is_arguments']);
         }
         echo "</td>";
         echo "</tr>";

         echo "<tr>";
         // alias command
         echo "<td>";
         echo __('Alias command if required (NRPE only)', 'monitoring')."&nbsp;:";
         echo "</td>";
         echo "<td>";
         if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
            echo "<input type='text' name='alias_commandservice' value='".$this->fields['alias_command']."' />";
         } else {
            echo "<input type='text' name='alias_command' value='".$pMonitoringServicedef->fields['alias_command']."' />";
         }
         echo "</td>";

         echo "<td>";
         echo __('Template (for graphs generation)', 'monitoring')."&nbsp;:GHJKL";
         echo "</td>";
         echo "<td>";
         if ($this->fields['plugin_monitoring_servicetemplates_id'] > 0) {
            $pMonitoringCommand->getEmpty();
            $pMonitoringCommand->getFromDB($pMonitoringServicetemplate->fields['aliasperfdata_commands_id']);
            echo $pMonitoringCommand->getLink(1);
         } else {
            $pMonitoringCommand->getFromDB($pMonitoringServicedef->fields['aliasperfdata_commands_id']);
            Dropdown::show("PluginMonitoringCommand", array(
                                 'name' =>'aliasperfdata_commands_id',
                                 'value'=>$pMonitoringServicedef->fields['aliasperfdata_commands_id']
                                 ));
         }
         echo "</td>";
         echo "</tr>";
      }

      // * Manage arguments
      $array = array();
      $a_displayarg = array();
      if (isset($pMonitoringCommand->fields['command_line'])) {
         preg_match_all("/\\$(ARG\d+)\\$/", $pMonitoringCommand->fields['command_line'], $array);
         $a_arguments = importArrayFromDB($this->fields['arguments']);
         foreach ($array[0] as $arg) {
            if (strstr($arg, "ARG")) {
               $arg = str_replace('$', '', $arg);
               if (!isset($a_arguments[$arg])) {
                  $a_arguments[$arg] = '';
               }
               $a_displayarg[$arg] = $a_arguments[$arg];

            }
         }
      }
      if (count($a_displayarg) > 0) {
         $a_argtext = importArrayFromDB($pMonitoringCommand->fields['arguments']);
         echo "<tr>";
         echo "<th colspan='4'>".__('Argument ([text:text] is used to get values dynamically)', 'monitoring')."&nbsp;</th>";
         echo "</tr>";

         foreach ($a_displayarg as $key=>$value) {
         echo "<tr>";
         echo "<th>".$key."</th>";
         echo "<td colspan='2'>";
            if (isset($a_argtext[$key])) {
               echo nl2br($a_argtext[$key])."&nbsp;:";
            } else {
               echo __('Argument', 'monitoring')."&nbsp;:";
            }

            if ($value == '') {
               $matches = array();
               preg_match('/(\[\w+\:\w+\])/',
                              nl2br($a_argtext[$key]), $matches);
               if (isset($matches[0])) {
                  $value = $matches[0];
               }
            }

            echo "</td>";
            echo "<td>";
            echo "<input type='text' name='arg[".$key."]' value='".$value."'/><br/>";
            echo "</td>";
            echo "</tr>";
         }
      }

      $this->showFormButtons($options);
      return true;
   }
 /**
  * Get active time between to date time for the active calendar
  *
  * @param $start  datetime begin
  * @param $end    datetime end
  *
  * @return timestamp of delay
  **/
 function getActiveTimeBetween($start, $end)
 {
     if ($end < $start) {
         return 0;
     }
     if (isset($this->fields['id'])) {
         $cal = new Calendar();
         $work_in_days = $this->fields['definition_time'] == 'day';
         // Based on a calendar
         if ($this->fields['calendars_id'] > 0) {
             if ($cal->getFromDB($this->fields['calendars_id'])) {
                 return $cal->getActiveTimeBetween($start, $end, $work_in_days);
             }
         } else {
             // No calendar
             $timestart = strtotime($start);
             $timeend = strtotime($end);
             return $timeend - $timestart;
         }
     }
     return 0;
 }
Ejemplo n.º 8
0
 function showTimeline(Ticket $ticket, $params = array())
 {
     global $DB, $CFG_GLPI;
     /* Create and populate the pData object */
     $MyData = new pData();
     /* Create the pChart object */
     $myPicture = new pImage(820, 29, $MyData);
     /* Create the pIndicator object */
     $Indicator = new pIndicator($myPicture);
     $myPicture->setFontProperties(array("FontName" => GLPI_ROOT . "/plugins/timelineticket/lib/pChart2.1.4/fonts/pf_arma_five.ttf", "FontSize" => 6));
     /* Define the indicator sections */
     $IndicatorSections = array();
     $a_states = array(Ticket::INCOMING, Ticket::ASSIGNED, Ticket::PLANNED, Ticket::WAITING, Ticket::SOLVED, Ticket::CLOSED);
     $a_status_color = array();
     $a_status_color[Ticket::INCOMING] = array('R' => 197, 'G' => 204, 'B' => 79);
     $a_status_color[Ticket::ASSIGNED] = array('R' => 38, 'G' => 174, 'B' => 38);
     $a_status_color[Ticket::PLANNED] = array('R' => 255, 'G' => 102, 'B' => 0);
     $a_status_color[Ticket::WAITING] = array('R' => 229, 'G' => 184, 'B' => 0);
     $a_status_color[Ticket::SOLVED] = array('R' => 83, 'G' => 141, 'B' => 184);
     $a_status_color[Ticket::CLOSED] = array('R' => 51, 'G' => 51, 'B' => 51);
     $delaystatus = array();
     foreach ($a_states as $status) {
         $IndicatorSections[$status] = '';
         $delaystatus[$status] = 0;
     }
     $a_status = $this->find("`tickets_id`='" . $ticket->getField('id') . "'", "`date`");
     $begin = 0;
     if ($params['totaltime'] > 0) {
         foreach ($a_status as $data) {
             foreach ($a_states as $statusSection) {
                 $R = 235;
                 $G = 235;
                 $B = 235;
                 $caption = '';
                 if ($statusSection == $data['old_status']) {
                     $R = $a_status_color[$statusSection]['R'];
                     $G = $a_status_color[$statusSection]['G'];
                     $B = $a_status_color[$statusSection]['B'];
                     //$caption = $status;
                     $delaystatus[$statusSection] += round($data['delay'] * 100 / $params['totaltime'], 2);
                 }
                 $IndicatorSections[$statusSection][] = array("Start" => $begin, "End" => $begin + $data['delay'], "Caption" => $caption, "R" => $R, "G" => $G, "B" => $B);
             }
             $begin += $data['delay'];
         }
         if ($ticket->fields['status'] != Ticket::CLOSED) {
             foreach ($a_states as $statusSection) {
                 $R = 235;
                 $G = 235;
                 $B = 235;
                 $caption = ' ';
                 if ($statusSection == $ticket->fields['status']) {
                     $R = $a_status_color[$statusSection]['R'];
                     $G = $a_status_color[$statusSection]['G'];
                     $B = $a_status_color[$statusSection]['B'];
                     //$caption = $status;
                     $delaystatus[$statusSection] += round(($params['totaltime'] - $begin) * 100 / $params['totaltime'], 2);
                 }
                 $IndicatorSections[$statusSection][] = array("Start" => $begin, "End" => $begin + ($params['totaltime'] - $begin), "Caption" => $caption, "R" => $R, "G" => $G, "B" => $B);
             }
         }
     }
     if (count($a_status) > 1) {
         foreach ($a_states as $status) {
             echo "<tr class='tab_bg_2'>";
             echo "<td width='100'>";
             echo Ticket::getStatus($status);
             echo "<br/>(" . $delaystatus[$status] . "%)";
             echo "</td>";
             echo "<td>";
             if ($ticket->fields['status'] != Ticket::CLOSED) {
                 $IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => $IndicatorSections[$status], "SectionsMargin" => 0);
                 $Indicator->draw(2, 2, 805, 25, $IndicatorSettings);
             } else {
                 $IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "DrawRightHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => $IndicatorSections[$status], "SectionsMargin" => 0);
                 $Indicator->draw(2, 2, 814, 25, $IndicatorSettings);
             }
             $filename = $uid = Session::getLoginUserID(false) . "_test" . $status;
             $myPicture->render(GLPI_GRAPH_DIR . "/" . $filename . ".png");
             echo "<img src='" . $CFG_GLPI['root_doc'] . "/front/graph.send.php?file=" . $filename . ".png'><br/>";
             echo "</td>";
             echo "</tr>";
         }
     }
     // Display ticket have Due date
     if ($ticket->fields['due_date'] && strtotime(date('Y-m-d H:i:s') - strtotime($ticket->fields['due_date'])) > 0) {
         $calendar = new Calendar();
         $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             $duedate = $calendar->getActiveTimeBetween($ticket->fields['date'], $ticket->fields['due_date']);
             if ($ticket->fields['closedate']) {
                 $dateend = $calendar->getActiveTimeBetween($ticket->fields['due_date'], $ticket->fields['closedate']);
             } else {
                 $dateend = $calendar->getActiveTimeBetween($ticket->fields['due_date'], date('Y-m-d H:i:s'));
             }
         } else {
             // cas 24/24 - 7/7
             $duedate = strtotime($ticket->fields['due_date']) - strtotime($ticket->fields['date']);
             if ($ticket->fields['closedate']) {
                 $dateend = strtotime($ticket->fields['closedate']) - strtotime($ticket->fields['due_date']);
             } else {
                 $dateend = strtotime(date('Y-m-d H:i:s')) - strtotime($ticket->fields['due_date']);
             }
         }
         echo "<tr class='tab_bg_2'>";
         echo "<td width='100' class='tab_bg_2_2'>";
         _e('Late');
         echo "<br/>(" . round($dateend * 100 / $params['totaltime'], 2) . "%)";
         echo "</td>";
         echo "<td>";
         $calendar = new Calendar();
         $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
         if ($ticket->fields['status'] != Ticket::CLOSED) {
             $IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => array(array("Start" => 0, "End" => $duedate, "Caption" => "", "R" => 235, "G" => 235, "B" => 235), array("Start" => $duedate, "End" => $dateend + $duedate, "Caption" => "", "R" => 255, "G" => 0, "B" => 0)), "SectionsMargin" => 0);
             $Indicator->draw(2, 2, 805, 25, $IndicatorSettings);
         } else {
             $IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "DrawRightHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => array(array("Start" => 0, "End" => $duedate, "Caption" => "", "R" => 235, "G" => 235, "B" => 235), array("Start" => $duedate, "End" => $dateend + $duedate, "Caption" => "", "R" => 255, "G" => 0, "B" => 0)), "SectionsMargin" => 0);
             $Indicator->draw(2, 2, 814, 25, $IndicatorSettings);
         }
         $filename = $uid = Session::getLoginUserID(false) . "_testduedate";
         $myPicture->render(GLPI_GRAPH_DIR . "/" . $filename . ".png");
         echo "<img src='" . $CFG_GLPI['root_doc'] . "/front/graph.send.php?file=" . $filename . ".png'><br/>";
         echo "</td>";
         echo "</tr>";
     }
 }
Ejemplo n.º 9
0
 static function showHelpdeskOptions(Entity $entity)
 {
     global $LANG, $CFG_GLPI;
     $ID = $entity->getField('id');
     if (!$entity->can($ID, 'r') || !haveRight('entity_helpdesk', 'r')) {
         return false;
     }
     $canedit = haveRight('entity_helpdesk', 'w') && haveAccessToEntity($ID);
     // Get data
     $entdata = new EntityData();
     if (!$entdata->getFromDB($ID)) {
         $entdata->getEmpty();
     }
     echo "<div class='spaced'>";
     if ($canedit) {
         echo "<form method='post' name=form action='" . getItemTypeFormURL(__CLASS__) . "'>";
     }
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . $LANG['buttons'][15] . "&nbsp;:&nbsp;</td>";
     echo "<td colspan='2'>";
     $options = array('value' => $entdata->fields["calendars_id"], 'emptylabel' => $LANG['common'][102]);
     if ($ID == 0) {
         $options['emptylabel'] = $LANG['sla'][10];
     }
     Dropdown::show('Calendar', $options);
     if ($entdata->fields["calendars_id"] == 0) {
         $calendar = new Calendar();
         if ($calendar->getFromDB(self::getUsedConfig('calendars_id', $ID))) {
             echo " - " . $calendar->getLink();
         }
     }
     echo "</td></tr>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . $LANG['entity'][28] . "&nbsp;:&nbsp;</td>";
     echo "<td colspan='2'>";
     $toadd = array();
     if ($ID != 0) {
         $toadd = array(0 => $LANG['common'][102]);
     }
     Ticket::dropdownType('tickettype', $entdata->fields["tickettype"], $toadd);
     if ($entdata->fields["calendars_id"] == 0) {
         $calendar = new Calendar();
         if ($calendar->getFromDB(self::getUsedConfig('calendars_id', $ID))) {
             echo " - " . $calendar->getLink();
         }
     }
     echo "</td></tr>";
     echo "<tr class='tab_bg_1'><td  colspan='2'>" . $LANG['setup'][52] . "&nbsp;:&nbsp;</td>";
     echo "<td colspan='2'>";
     $autoassign = array(-1 => $LANG['setup'][731], NO_AUTO_ASSIGN => $LANG['choice'][0], AUTO_ASSIGN_HARDWARE_CATEGORY => $LANG['setup'][51], AUTO_ASSIGN_CATEGORY_HARDWARE => $LANG['setup'][50]);
     Dropdown::showFromArray('auto_assign_mode', $autoassign, array('value' => $entdata->fields["auto_assign_mode"]));
     echo "</td></tr>";
     echo "<tr><th colspan='4'>" . $LANG['entity'][17] . "</th></tr>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . $LANG['entity'][18] . "&nbsp;:&nbsp;</td>";
     echo "<td colspan='2'>";
     Dropdown::showInteger('autoclose_delay', $entdata->fields['autoclose_delay'], 0, 99, 1, array(-1 => $LANG['setup'][731], -10 => $LANG['setup'][307]));
     /*
           Alert::dropdownIntegerNever('autoclose_delay', $entdata->fields['autoclose_delay'],
                                       array('max'            => 99,
                                             'inherit_global' => 1,
                                             'never_value'    => -10,));
     */
     echo "&nbsp;" . $LANG['stats'][31] . "</td></tr>";
     echo "<tr><th colspan='4'>" . $LANG['entity'][19] . "</th></tr>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . $LANG['entity'][19] . "&nbsp;:&nbsp;</td>";
     echo "<td colspan='2'>";
     /// no inquest case = rate 0
     $typeinquest = array(0 => $LANG['common'][102], 1 => $LANG['satisfaction'][9], 2 => $LANG['satisfaction'][10]);
     // No inherit from parent for root entity
     if ($entdata->fields['entities_id'] == 0) {
         unset($typeinquest[0]);
         if ($entdata->fields['inquest_config'] == 0) {
             $entdata->fields['inquest_config'] = 1;
         }
     }
     $rand = Dropdown::showFromArray('inquest_config', $typeinquest, $options = array('value' => $entdata->fields['inquest_config']));
     echo "</td></tr>\n";
     // Do not display for root entity in inherit case
     if ($entdata->fields['inquest_config'] == 0 && $entdata->fields['entities_id'] != 0) {
         $inquestconfig = self::getUsedConfig('inquest_config', $entdata->fields['entities_id']);
         $inquestrate = self::getUsedConfig('inquest_config', $entdata->fields['entities_id'], 'inquest_rate');
         echo "<tr><td colspan='4' class='green center'>" . $LANG['common'][102] . "&nbsp;:&nbsp;";
         if ($inquestrate == 0) {
             echo $LANG['crontask'][31];
         } else {
             echo $typeinquest[$inquestconfig];
             echo " - " . self::getUsedConfig('inquest_config', $entdata->fields['entities_id'], 'inquest_delay');
             echo "&nbsp;" . $LANG['stats'][31] . " - ";
             echo $inquestrate . "%";
             if ($inquestconfig == 2) {
                 echo " - " . self::getUsedConfig('inquest_config', $entdata->fields['entities_id'], 'inquest_URL');
             }
         }
         echo "</td></tr>\n";
     }
     echo "<tr class='tab_bg_1'><td colspan='4'>";
     $_REQUEST = array('inquest_config' => $entdata->fields['inquest_config'], 'entities_id' => $ID);
     $params = array('inquest_config' => '__VALUE__', 'entities_id' => $ID);
     echo "<div id='inquestconfig'>";
     include GLPI_ROOT . '/ajax/ticketsatisfaction.php';
     echo "</div>\n";
     echo "</td></tr>";
     if ($canedit) {
         echo "<tr>";
         echo "<td class='tab_bg_2 center' colspan='4'>";
         echo "<input type='hidden' name='entities_id' value='{$ID}'>";
         if ($entdata->fields["id"]) {
             echo "<input type='hidden' name='id' value='" . $entdata->fields["id"] . "'>";
             echo "<input type='submit' name='update' value=\"" . $LANG['buttons'][7] . "\"\n                   class='submit'>";
         } else {
             echo "<input type='submit' name='add' value=\"" . $LANG['buttons'][7] . "\" class='submit'>";
         }
         echo "</td></tr>";
         echo "</table></form>";
     } else {
         echo "</table>";
     }
     echo "</div>";
     ajaxUpdateItemOnSelectEvent("dropdown_inquest_config{$rand}", "inquestconfig", $CFG_GLPI["root_doc"] . "/ajax/ticketsatisfaction.php", $params);
 }
Ejemplo n.º 10
0
 /**
  * Get active time between to date time for the active calendar
  *
  * @param $start  datetime begin
  * @param $end    datetime end
  *
  * @return timestamp of delay
  **/
 function getActiveTimeBetween($start, $end)
 {
     if ($end < $start) {
         return 0;
     }
     if (isset($this->fields['id'])) {
         $slalevel = new SlaLevel();
         $cal = new Calendar();
         $work_in_days = $this->fields['resolution_time'] >= DAY_TIMESTAMP;
         // Based on a calendar
         if ($this->fields['calendars_id'] > 0) {
             if ($cal->getFromDB($this->fields['calendars_id'])) {
                 return $cal->getActiveTimeBetween($start, $end, $work_in_days);
             }
         } else {
             // No calendar
             $timestart = strtotime($start);
             $timeend = strtotime($end);
             return $timeend - $timestart;
         }
     }
     return 0;
 }
Ejemplo n.º 11
0
function plugin_timelineticket_giveItem($type, $ID, $data, $num)
{
    global $CFG_GLPI, $DB;
    $searchopt =& Search::getOptions($type);
    $table = $searchopt[$ID]["table"];
    $field = $searchopt[$ID]["field"];
    switch ($table . '.' . $field) {
        case "glpi_plugin_timelineticket_grouplevels.groups":
            if (empty($data["ITEM_{$num}"])) {
                $out = __('None');
            } else {
                $out = "";
                $groups = json_decode($data["ITEM_{$num}"], true);
                if (!empty($groups)) {
                    foreach ($groups as $key => $val) {
                        $out .= Dropdown::getDropdownName("glpi_groups", $val) . "<br>";
                    }
                }
            }
            return $out;
            break;
        case "glpi_plugin_timelineticket_assigngroups.groups_id":
            $ptAssignGroup = new PluginTimelineticketAssignGroup();
            $group = new Group();
            $ticket = new Ticket();
            $out = "";
            $a_out = array();
            $a_groupname = array();
            if (!isset($data["ITEM_{$num}"]) or !strstr($data["ITEM_{$num}"], '$$')) {
                return "";
            }
            $splitg = explode("\$\$\$\$", $data["ITEM_{$num}"]);
            foreach ($splitg as $datag) {
                $split = explode("\$\$", $datag);
                $group->getFromDB($split[0]);
                $ptAssignGroup->getFromDB($split[1]);
                $time = $ptAssignGroup->fields['delay'];
                if ($ptAssignGroup->fields['delay'] === NULL) {
                    $ticket->getFromDB($data["ITEM_0"]);
                    $calendar = new Calendar();
                    $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
                    $datedebut = $ptAssignGroup->fields['date'];
                    $enddate = $_SESSION["glpi_currenttime"];
                    if ($ticket->fields['status'] == Ticket::CLOSED) {
                        $enddate = $ticket->fields['closedate'];
                    }
                    if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
                        $time = $calendar->getActiveTimeBetween($datedebut, $enddate);
                    } else {
                        // cas 24/24 - 7/7
                        $time = strtotime($enddate) - strtotime($datedebut);
                    }
                } else {
                    if ($ptAssignGroup->fields['delay'] == 0) {
                        $time = 0;
                    }
                }
                $a_groupname[$group->fields['id']] = $group->getLink();
                if (isset($a_out[$group->fields['id']])) {
                    $a_out[$group->fields['id']] += $time;
                } else {
                    $a_out[$group->fields['id']] = $time;
                }
            }
            $a_out_comp = array();
            foreach ($a_out as $groups_id => $time) {
                $a_out_comp[] = $a_groupname[$groups_id] . " : " . Html::timestampToString($time, TRUE, FALSE);
            }
            $out = implode("<hr/>", $a_out_comp);
            return $out;
            break;
    }
    return "";
}
 static function getSpecificValueToDisplay($field, $values, array $options = array())
 {
     if (!is_array($values)) {
         $values = array($field => $values);
     }
     switch ($field) {
         case 'calendars_id':
             $calendar = new Calendar();
             $calendar->getFromDB($values[$field]);
             return $calendar->getName(1);
             break;
         case 'freshness_type':
             $a_freshness_type = array();
             $a_freshness_type['seconds'] = __('Second(s)', 'monitoring');
             $a_freshness_type['minutes'] = __('Minute(s)', 'monitoring');
             $a_freshness_type['hours'] = __('Hour(s)', 'monitoring');
             $a_freshness_type['days'] = __('Day(s)', 'monitoring');
             return $a_freshness_type[$values[$field]];
             break;
     }
     return parent::getSpecificValueToDisplay($field, $values, $options);
 }
Ejemplo n.º 13
0
 function _addContactUser($a_contacts, $users_id, $i)
 {
     $pmContact = new PluginMonitoringContact();
     $pmNotificationcommand = new PluginMonitoringNotificationcommand();
     $pmContacttemplate = new PluginMonitoringContacttemplate();
     $user = new User();
     $calendar = new Calendar();
     $user->getFromDB($users_id);
     // Get template
     $a_pmcontact = current($pmContact->find("`users_id`='" . $users_id . "'", "", 1));
     if (empty($a_pmcontact) or isset($a_pmcontact['plugin_monitoring_contacttemplates_id']) and $a_pmcontact['plugin_monitoring_contacttemplates_id'] == '0') {
         $a_pmcontact = current($pmContacttemplate->find("`is_default`='1'", "", 1));
     } else {
         $a_pmcontact = current($pmContacttemplate->find("`id`='" . $a_pmcontact['plugin_monitoring_contacttemplates_id'] . "'", "", 1));
     }
     $a_contacts[$i]['contact_name'] = $user->fields['name'];
     $a_contacts[$i]['alias'] = $user->getName();
     $a_contacts[$i]['host_notifications_enabled'] = $a_pmcontact['host_notifications_enabled'];
     $a_contacts[$i]['service_notifications_enabled'] = $a_pmcontact['service_notifications_enabled'];
     $calendar->getFromDB($a_pmcontact['service_notification_period']);
     $a_contacts[$i]['service_notification_period'] = $calendar->fields['name'];
     $calendar->getFromDB($a_pmcontact['host_notification_period']);
     $a_contacts[$i]['host_notification_period'] = $calendar->fields['name'];
     $a_servicenotif = array();
     if ($a_pmcontact['service_notification_options_w'] == '1') {
         $a_servicenotif[] = "w";
     }
     if ($a_pmcontact['service_notification_options_u'] == '1') {
         $a_servicenotif[] = "u";
     }
     if ($a_pmcontact['service_notification_options_c'] == '1') {
         $a_servicenotif[] = "c";
     }
     if ($a_pmcontact['service_notification_options_r'] == '1') {
         $a_servicenotif[] = "r";
     }
     if ($a_pmcontact['service_notification_options_f'] == '1') {
         $a_servicenotif[] = "f";
     }
     if ($a_pmcontact['service_notification_options_n'] == '1') {
         $a_servicenotif = array("n");
     }
     if (count($a_servicenotif) == "0") {
         $a_servicenotif = array("n");
     }
     $a_contacts[$i]['service_notification_options'] = implode(",", $a_servicenotif);
     $a_hostnotif = array();
     if ($a_pmcontact['host_notification_options_d'] == '1') {
         $a_hostnotif[] = "d";
     }
     if ($a_pmcontact['host_notification_options_u'] == '1') {
         $a_hostnotif[] = "u";
     }
     if ($a_pmcontact['host_notification_options_r'] == '1') {
         $a_hostnotif[] = "r";
     }
     if ($a_pmcontact['host_notification_options_f'] == '1') {
         $a_hostnotif[] = "f";
     }
     if ($a_pmcontact['host_notification_options_s'] == '1') {
         $a_hostnotif[] = "s";
     }
     if ($a_pmcontact['host_notification_options_n'] == '1') {
         $a_hostnotif = array("n");
     }
     if (count($a_hostnotif) == "0") {
         $a_hostnotif = array("n");
     }
     $a_contacts[$i]['host_notification_options'] = implode(",", $a_hostnotif);
     $pmNotificationcommand->getFromDB($a_pmcontact['service_notification_commands']);
     $a_contacts[$i]['service_notification_commands'] = $pmNotificationcommand->fields['command_name'];
     $pmNotificationcommand->getFromDB($a_pmcontact['host_notification_commands']);
     $a_contacts[$i]['host_notification_commands'] = $pmNotificationcommand->fields['command_name'];
     $a_contacts[$i]['email'] = $user->fields['email'];
     $a_contacts[$i]['pager'] = $user->fields['phone'];
     return $a_contacts;
 }
                     $delay = $calendar->getActiveTimeBetween($group["date"], $data["closedate"]);
                 } else {
                     $delay = strtotime($data["closedate"]) - strtotime($group["date"]);
                 }
                 if ($delay < 0) {
                     $delay = 0;
                 }
                 $timegroups[$group["groups_id"]] += $delay;
             }
         } else {
             if ($group["delay"] != null) {
                 $timegroups[$group["groups_id"]] = $group["delay"];
             } else {
                 $calendar = new Calendar();
                 $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
                 if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
                     $delay = $calendar->getActiveTimeBetween($group["date"], $data["closedate"]);
                 } else {
                     $delay = strtotime($data["closedate"]) - strtotime($group["date"]);
                 }
                 if ($delay < 0) {
                     $delay = 0;
                 }
                 $timegroups[$group["groups_id"]] = $delay;
             }
         }
         if (!in_array($group["groups_id"], $ticketgroups)) {
             $ticketgroups[] = $group["groups_id"];
         }
     }
 }
/**
 * Update from 0.78.2 to 0.80
 *
 * @return bool for success (will die for most error)
**/
function update0782to080()
{
    global $DB, $migration;
    $updateresult = true;
    $ADDTODISPLAYPREF = array();
    //TRANS: %s is the number of new version
    $migration->displayTitle(sprintf(__('Update to %s'), '0.80'));
    $migration->setVersion('0.80');
    $backup_tables = false;
    $newtables = array('glpi_calendars', 'glpi_calendars_holidays', 'glpi_calendarsegments', 'glpi_computervirtualmachines', 'glpi_computers_softwarelicenses', 'glpi_fieldblacklists', 'glpi_fieldunicities', 'glpi_groups_tickets', 'glpi_holidays', 'glpi_rulecacheprinters', 'glpi_slas', 'glpi_slalevels', 'glpi_slalevels_tickets', 'glpi_slalevelactions', 'glpi_tickets_tickets', 'glpi_tickets_users', 'glpi_ticketsatisfactions', 'glpi_ticketsolutiontemplates', 'glpi_virtualmachinestates', 'glpi_virtualmachinesystems', 'glpi_virtualmachinetypes');
    foreach ($newtables as $new_table) {
        // rename new tables if exists ?
        if (TableExists($new_table)) {
            if (TableExists("backup_{$new_table}")) {
                $query = "DROP TABLE `backup_" . $new_table . "`";
                $DB->queryOrDie($query, "0.80 drop backup table backup_{$new_table}");
            }
            $migration->displayWarning("{$new_table} table already exists. " . "A backup have been done to backup_{$new_table}.");
            $backup_tables = true;
            $query = $migration->renameTable("{$new_table}", "backup_{$new_table}");
        }
    }
    if ($backup_tables) {
        $migration->displayWarning("You can delete backup tables if you have no need of them.", true);
    }
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'Calendar'));
    // Updating schema
    $default_calendar_id = 0;
    if (!TableExists('glpi_calendars')) {
        $query = "CREATE TABLE `glpi_calendars` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `name` varchar(255) default NULL,\n                  `entities_id` int(11) NOT NULL default '0',\n                  `is_recursive` tinyint(1) NOT NULL default '0',\n                  `comment` TEXT DEFAULT NULL ,\n                  `date_mod` DATETIME DEFAULT NULL ,\n                  `cache_duration` TEXT DEFAULT NULL ,\n                  PRIMARY KEY  (`id`),\n                  KEY `name` (`name`),\n                  KEY `entities_id` (`entities_id`),\n                  KEY `is_recursive` (`is_recursive`),\n                  KEY `date_mod` (`date_mod`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_calendars");
        $ADDTODISPLAYPREF['Calendar'] = array(19);
        // Create default calendar : use existing config planning_begin _end
        $query = "INSERT INTO `glpi_calendars`\n                       (`name`, `entities_id`, `is_recursive`, `comment`)\n                VALUES ('Default', 0, 1, 'Default calendar');";
        $DB->queryOrDie($query, "0.80 add default glpi_calendars");
        $default_calendar_id = $DB->insert_id();
    }
    if (!TableExists('glpi_calendarsegments')) {
        $query = "CREATE TABLE `glpi_calendarsegments` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `calendars_id` int(11) NOT NULL default '0',\n                  `entities_id` int(11) NOT NULL default '0',\n                  `is_recursive` tinyint(1) NOT NULL default '0',\n                  `day` tinyint(1) NOT NULL default '1' COMMENT 'numer of the day based on date(w)',\n                  `begin` time DEFAULT NULL,\n                  `end` time DEFAULT NULL,\n                  PRIMARY KEY  (`id`),\n                  KEY `calendars_id` (`calendars_id`),\n                  KEY `day` (`day`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_calendarsegments");
        // add defautl days : from monday to friday
        if ($default_calendar_id > 0) {
            $query = "SELECT `planning_begin`, `planning_end`\n                   FROM `glpi_configs`\n                   WHERE `id` = '1'";
            if ($result = $DB->query($query)) {
                $begin = $DB->result($result, 0, 'planning_begin');
                $end = $DB->result($result, 0, 'planning_end');
                if ($begin < $end) {
                    for ($i = 1; $i < 6; $i++) {
                        $query = "INSERT INTO `glpi_calendarsegments`\n                                   (`calendars_id`, `day`, `begin`, `end`)\n                            VALUES ({$default_calendar_id}, {$i}, '{$begin}', '{$end}')";
                        $DB->queryOrDie($query, "0.80 add default glpi_calendarsegments");
                    }
                }
            }
            // Update calendar
            $calendar = new Calendar();
            if ($calendar->getFromDB($default_calendar_id)) {
                $query = "UPDATE `glpi_calendars`\n                      SET `cache_duration` = '" . exportArrayToDB($calendar->getDaysDurations()) . "'\n                      WHERE `id` = '{$default_calendar_id}'";
                $DB->queryOrDie($query, "0.80 update default calendar cache");
            }
        }
    }
    // Holidays : wrong management : may be a group of several days : will be easy to managed holidays
    if (!TableExists('glpi_holidays')) {
        $query = "CREATE TABLE `glpi_holidays` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `name` varchar(255) default NULL,\n                  `entities_id` int(11) NOT NULL default '0',\n                  `is_recursive` tinyint(1) NOT NULL default '0',\n                  `comment` TEXT DEFAULT NULL ,\n                  `begin_date` date default NULL,\n                  `end_date` date default NULL,\n                  `is_perpetual` tinyint(1) NOT NULL default '0',\n                  PRIMARY KEY  (`id`),\n                  KEY `name` (`name`),\n                  KEY `begin_date` (`begin_date`),\n                  KEY `end_date` (`end_date`),\n                  KEY `is_perpetual` (`is_perpetual`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_holidays");
        $ADDTODISPLAYPREF['Holiday'] = array(11, 12, 13);
    }
    if (!TableExists('glpi_calendars_holidays')) {
        $query = "CREATE TABLE `glpi_calendars_holidays` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `calendars_id` int(11) NOT NULL default '0',\n                  `holidays_id` int(11) NOT NULL default '0',\n                  PRIMARY KEY  (`id`),\n                  UNIQUE KEY `unicity` (`calendars_id`,`holidays_id`),\n                  KEY `holidays_id` (`holidays_id`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_calendars_holidays");
    }
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'SLA'));
    // Updating schema
    if (!TableExists('glpi_slas')) {
        $query = "CREATE TABLE `glpi_slas` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `name` varchar(255) default NULL,\n                  `entities_id` int(11) NOT NULL default '0',\n                  `is_recursive` tinyint(1) NOT NULL default '0',\n                  `comment` TEXT DEFAULT NULL ,\n                  `resolution_time` int(11) NOT NULL,\n                  `calendars_id` int(11) NOT NULL default '0',\n                  `date_mod` datetime default NULL,\n                  PRIMARY KEY  (`id`),\n                  KEY `name` (`name`),\n                  KEY `calendars_id` (`calendars_id`),\n                  KEY `entities_id` (`entities_id`),\n                  KEY `is_recursive` (`is_recursive`),\n                  KEY `date_mod` (`date_mod`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_slas");
        $ADDTODISPLAYPREF['SLA'] = array(4);
        // Get first Ticket template
        $query = "SELECT `id`\n                FROM `glpi_notificationtemplates`\n                WHERE `itemtype` LIKE 'Ticket%'\n                ORDER BY `id` ASC";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                $query = "INSERT INTO `glpi_notifications`\n                             (`name`, `entities_id`, `itemtype`, `event`, `mode`,\n                              `notificationtemplates_id`, `comment`, `is_recursive`, `is_active`,\n                              `date_mod`)\n                      VALUES ('Ticket Recall', 0, 'Ticket', 'recall', 'mail',\n                              " . $DB->result($result, 0, 0) . ", '', 1, 1,\n                              NOW());";
                $DB->queryOrDie($query, "0.80 insert notification");
            }
        }
    }
    if (!TableExists('glpi_slalevels')) {
        $query = "CREATE TABLE `glpi_slalevels` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `name` varchar(255) collate utf8_unicode_ci default NULL,\n                  `slas_id` int(11) NOT NULL default '0',\n                  `execution_time` int(11) NOT NULL,\n                  `is_active` tinyint(1) NOT NULL default '1',\n                  PRIMARY KEY  (`id`),\n                  KEY `name` (`name`),\n                  KEY `is_active` (`is_active`),\n                  KEY `slas_id` (`slas_id`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_slalevels");
    }
    if (!TableExists('glpi_slalevelactions')) {
        $query = "CREATE TABLE `glpi_slalevelactions` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `slalevels_id` int(11) NOT NULL default '0',\n                  `action_type` varchar(255) collate utf8_unicode_ci default NULL,\n                  `field` varchar(255) collate utf8_unicode_ci default NULL,\n                  `value` varchar(255) collate utf8_unicode_ci default NULL,\n                  PRIMARY KEY  (`id`),\n                  KEY `slalevels_id` (`slalevels_id`)\n                ) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci ;";
        $DB->queryOrDie($query, "0.80 create glpi_slalevelactions");
    }
    $migration->addField("glpi_profiles", "calendar", "CHAR( 1 ) NULL", array('update' => "`entity_dropdown`"));
    $migration->addField("glpi_profiles", "sla", "CHAR( 1 ) NULL", array('update' => "`entity_rule_ticket`"));
    $migration->addField("glpi_tickets", "slas_id", "INT( 11 ) NOT NULL DEFAULT 0");
    $migration->addKey("glpi_tickets", "slas_id");
    $migration->addField("glpi_tickets", "slalevels_id", "INT( 11 ) NOT NULL DEFAULT 0");
    $migration->addKey("glpi_tickets", "slalevels_id");
    if ($migration->addField("glpi_tickets", "due_date", "datetime default NULL")) {
        $ADDTODISPLAYPREF['Ticket'] = array(18);
    }
    $migration->addKey("glpi_tickets", "due_date");
    $migration->addField("glpi_tickets", "begin_waiting_date", "datetime default NULL");
    $migration->addField("glpi_tickets", "sla_waiting_duration", "INT( 11 ) NOT NULL DEFAULT 0");
    if (!TableExists('glpi_slalevels_tickets')) {
        $query = "CREATE TABLE `glpi_slalevels_tickets` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `tickets_id` int(11) NOT NULL default '0',\n                  `slalevels_id` int(11) NOT NULL default '0',\n                  `date` datetime default NULL,\n                  PRIMARY KEY  (`id`),\n                  KEY `tickets_id` (`tickets_id`),\n                  KEY `slalevels_id` (`slalevels_id`)\n                ) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci ;";
        $DB->queryOrDie($query, "0.80 create glpi_slalevels_tickets");
    }
    if (!countElementsInTable('glpi_crontasks', "`itemtype`='SlaLevel_Ticket' AND `name`='slaticket'")) {
        $query = "INSERT INTO `glpi_crontasks`\n                       (`itemtype`, `name`, `frequency`, `param`, `state`, `mode`, `allowmode`,\n                        `hourmin`, `hourmax`, `logs_lifetime`, `lastrun`, `lastcode`, `comment`)\n                VALUES ('SlaLevel_Ticket', 'slaticket', 300, NULL, 1, 1, 3,\n                        0, 24, 30, NULL, NULL, NULL)";
        $DB->queryOrDie($query, "0.80 populate glpi_crontasks for slaticket");
    }
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'PasswordForget'));
    // Updating schema
    $migration->addField("glpi_users", "token", "char( 40 ) NULL DEFAULT ''");
    $migration->addField("glpi_users", "tokendate", "datetime NULL DEFAULT NULL");
    $query = "SELECT *\n             FROM `glpi_notificationtemplates`\n             WHERE `name` = 'Password Forget'";
    if ($result = $DB->query($query)) {
        if ($DB->numrows($result) == 0) {
            $query = "INSERT INTO `glpi_notificationtemplates`\n                          (`name`, `itemtype`, `date_mod`)\n                   VALUES ('Password Forget', 'User', NOW())";
            $DB->queryOrDie($query, "0.80 add password forget notification");
            $notid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtemplatetranslations`\n                          (`notificationtemplates_id`, `language`, `subject`,\n                           `content_text`,\n                           `content_html`)\n                   VALUES ({$notid}, '', '##user.action##',\n                          '##user.realname## ##user.firstname##\n\n##lang.passwordforget.information##\n\n##lang.passwordforget.link## ##user.passwordforgeturl##',\n                          '&lt;p&gt;&lt;strong&gt;##user.realname## ##user.firstname##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;##lang.passwordforget.information##&lt;/p&gt;\n&lt;p&gt;##lang.passwordforget.link## &lt;a title=\"##user.passwordforgeturl##\" href=\"##user.passwordforgeturl##\"&gt;##user.passwordforgeturl##&lt;/a&gt;&lt;/p&gt;')";
            $DB->queryOrDie($query, "0.80 add password forget notification translation");
            $query = "INSERT INTO `glpi_notifications`\n                       (`name`, `entities_id`, `itemtype`, `event`, `mode`,\n                        `notificationtemplates_id`, `comment`, `is_recursive`, `is_active`,\n                        `date_mod`)\n                VALUES ('Password Forget', 0, 'User', 'passwordforget', 'mail',\n                        {$notid}, '', 1, 1,\n                        NOW())";
            $DB->queryOrDie($query, "0.80 add password forget notification");
            $notifid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtargets`\n                       (`id`, `notifications_id`, `type`, `items_id`)\n                VALUES (NULL, {$notifid}, 1, 19);";
            $DB->queryOrDie($query, "0.80 add password forget notification target");
        }
    }
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'Ticket'));
    // Updating schema
    $migration->addField("glpi_tickets", "ticket_waiting_duration", "INT( 11 ) NOT NULL DEFAULT 0");
    $migration->addField("glpi_entitydatas", "calendars_id", "INT( 11 ) NOT NULL DEFAULT 0");
    $migration->addField("glpi_tickets", "close_delay_stat", "INT( 11 ) NOT NULL DEFAULT 0", array('update' => "(UNIX_TIMESTAMP(`glpi_tickets`.`closedate`)\n                                               - UNIX_TIMESTAMP(`glpi_tickets`.`date`))", 'condition' => " WHERE `glpi_tickets`.`status` = 'closed'\n                                                     AND `glpi_tickets`.`date` IS NOT NULL\n                                                     AND `glpi_tickets`.`closedate` IS NOT NULL\n                                                     AND `glpi_tickets`.`closedate` > `glpi_tickets`.`date`"));
    $migration->addField("glpi_tickets", "solve_delay_stat", "INT( 11 ) NOT NULL DEFAULT 0", array('update' => "(UNIX_TIMESTAMP(`glpi_tickets`.`solvedate`)\n                                               - UNIX_TIMESTAMP(`glpi_tickets`.`date`))", 'condition' => " WHERE (`glpi_tickets`.`status` = 'closed'\n                                                      OR `glpi_tickets`.`status` = 'solved')\n                                                    AND `glpi_tickets`.`date` IS NOT NULL\n                                                    AND `glpi_tickets`.`solvedate` IS NOT NULL\n                                                    AND `glpi_tickets`.`solvedate` > `glpi_tickets`.`date`"));
    if ($migration->addField("glpi_tickets", "takeintoaccount_delay_stat", "INT( 11 ) NOT NULL DEFAULT 0")) {
        $migration->migrationOneTable('glpi_tickets');
        // Manage stat computation for existing tickets
        // Solved tickets
        $query = "SELECT `glpi_tickets`.`id` AS ID,\n                       MIN(UNIX_TIMESTAMP(`glpi_tickets`.`solvedate`)\n                            - UNIX_TIMESTAMP(`glpi_tickets`.`date`)) AS OPEN,\n                       MIN(UNIX_TIMESTAMP(`glpi_ticketfollowups`.`date`)\n                            - UNIX_TIMESTAMP(`glpi_tickets`.`date`)) AS FIRST,\n                       MIN(UNIX_TIMESTAMP(`glpi_tickettasks`.`date`)\n                            - UNIX_TIMESTAMP(`glpi_tickets`.`date`)) AS FIRST2\n               FROM `glpi_tickets`\n               LEFT JOIN `glpi_ticketfollowups`\n                     ON (`glpi_ticketfollowups`.`tickets_id` = `glpi_tickets`.`id`)\n               LEFT JOIN `glpi_tickettasks`\n                     ON (`glpi_tickettasks`.`tickets_id` = `glpi_tickets`.`id`)\n               WHERE (`glpi_tickets`.`status` = 'closed'\n                      OR `glpi_tickets`.`status` = 'solved')\n                     AND `glpi_tickets`.`solvedate` IS NOT NULL\n               GROUP BY `glpi_tickets`.`id`";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                while ($data = $DB->fetch_assoc($result)) {
                    $firstactiontime = min($data['OPEN'], $data['FIRST'], $data['FIRST2']);
                    $firstactiontime = max(0, $firstactiontime);
                    $query2 = "UPDATE `glpi_tickets`\n                          SET `takeintoaccount_delay_stat` = '{$firstactiontime}'\n                          WHERE `id` = '" . $data['ID'] . "'";
                    $DB->queryOrDie($query2, "0.80 update takeintoaccount_delay_stat values for #" . $data['ID']);
                }
            }
        }
        // Not solved tickets
        $query = "SELECT `glpi_tickets`.`id` AS ID,\n                       MIN(UNIX_TIMESTAMP(`glpi_ticketfollowups`.`date`)\n                            - UNIX_TIMESTAMP(`glpi_tickets`.`date`)) AS FIRST,\n                       MIN(UNIX_TIMESTAMP(`glpi_tickettasks`.`date`)\n                            - UNIX_TIMESTAMP(`glpi_tickets`.`date`)) AS FIRST2\n                FROM `glpi_tickets`\n                LEFT JOIN `glpi_ticketfollowups`\n                     ON (`glpi_ticketfollowups`.`tickets_id` = `glpi_tickets`.`id`)\n                LEFT JOIN `glpi_tickettasks`\n                     ON (`glpi_tickettasks`.`tickets_id` = `glpi_tickets`.`id`)\n                WHERE (`glpi_tickets`.`status` <> 'closed'\n                       AND `glpi_tickets`.`status` <> 'solved')\n                      OR `glpi_tickets`.`solvedate` IS NULL\n                GROUP BY `glpi_tickets`.`id`";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                while ($data = $DB->fetch_assoc($result)) {
                    $firstactiontime = min($data['FIRST'], $data['FIRST2']);
                    $firstactiontime = max(0, $firstactiontime);
                    $query2 = "UPDATE `glpi_tickets`\n                          SET `takeintoaccount_delay_stat` = '{$firstactiontime}'\n                          WHERE `id` = '" . $data['ID'] . "'";
                    $DB->queryOrDie($query2, "0.80 update takeintoaccount_delay_stat values for #" . $data['ID']);
                }
            }
        }
    }
    // Put realtime in seconds
    $migration->addField("glpi_tickets", "actiontime", "INT( 11 ) NOT NULL DEFAULT 0", array('update' => "ROUND(realtime * 3600)"));
    $migration->dropField("glpi_tickets", "realtime");
    $migration->addField("glpi_tickettasks", "actiontime", "INT( 11 ) NOT NULL DEFAULT 0", array('update' => "ROUND(realtime * 3600)"));
    $migration->dropField("glpi_tickettasks", "realtime");
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'Software'));
    // Updating schema
    if ($migration->addField("glpi_softwareversions", "operatingsystems_id", "INT( 11 ) NOT NULL DEFAULT '0'")) {
        $migration->addKey("glpi_softwareversions", "operatingsystems_id");
        $migration->migrationOneTable('glpi_softwareversions');
        $query = "UPDATE `glpi_softwareversions`,\n                        (SELECT `id`, `operatingsystems_id`\n                         FROM `glpi_softwares`) AS SOFT\n                SET `glpi_softwareversions`.`operatingsystems_id` = `SOFT`.`operatingsystems_id`\n                WHERE `glpi_softwareversions`.`softwares_id` = `SOFT`.`id` ";
        $DB->queryOrDie($query, "0.80 transfer operatingsystems_id from glpi_softwares to glpi_softwareversions");
        $migration->dropField("glpi_softwares", "operatingsystems_id");
    }
    if (!isIndex("glpi_computers_softwareversions", "unicity")) {
        // clean datas
        $query = "SELECT `computers_id`,\n                       `softwareversions_id`,\n                       COUNT(*) AS CPT\n               FROM `glpi_computers_softwareversions`\n               GROUP BY `computers_id`, `softwareversions_id`\n               HAVING CPT > 1";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query2 = "SELECT `id`\n                          FROM `glpi_computers_softwareversions`\n                          WHERE `computers_id` = '" . $data['computers_id'] . "'\n                                AND `softwareversions_id` = '" . $data['softwareversions_id'] . "'\n                          LIMIT 1";
                    if ($result2 = $DB->query($query2)) {
                        if ($DB->numrows($result2)) {
                            $keep_id = $DB->result($result2, 0, 0);
                            $query3 = "DELETE\n                                FROM `glpi_computers_softwareversions`\n                                WHERE `computers_id` = '" . $data['computers_id'] . "'\n                                      AND `softwareversions_id` = '" . $data['softwareversions_id'] . "'\n                                      AND `id` <> {$keep_id}";
                            $DB->queryOrDie($query3, "0.80 clean glpi_computers_softwareversions");
                        }
                    }
                }
            }
        }
        $migration->addKey("glpi_computers_softwareversions", array('computers_id', 'softwareversions_id'), 'unicity', "UNIQUE");
    }
    $migration->dropKey("glpi_computers_softwareversions", "computers_id");
    // For real count : copy template and deleted information
    $migration->addField("glpi_computers_softwareversions", "is_deleted", "tinyint(1) NOT NULL DEFAULT 0");
    // Gain de temps pour les beta-testeurs
    if ($migration->addField("glpi_computers_softwareversions", "is_template", "tinyint(1) NOT NULL DEFAULT 0")) {
        $migration->migrationOneTable('glpi_computers_softwareversions');
        // Update datas
        $query = "SELECT DISTINCT `computers_id`\n                FROM `glpi_computers_softwareversions`";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $comp = new Computer();
                    if ($comp->getFromDB($data['computers_id'])) {
                        $query = "UPDATE `glpi_computers_softwareversions`\n                            SET `is_template` = '" . $comp->getField('is_template') . "',\n                                `is_deleted` = '" . $comp->getField('is_deleted') . "'\n                            WHERE `computers_id` = '" . $data['computers_id'] . "';";
                        $DB->query($query);
                    }
                }
            }
        }
    }
    if (!TableExists("glpi_computers_softwarelicenses")) {
        $query = "CREATE TABLE `glpi_computers_softwarelicenses` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `computers_id` int(11) NOT NULL default '0',\n                  `softwarelicenses_id` int(11) NOT NULL default '0',\n                  PRIMARY KEY  (`id`),\n                  KEY `computers_id` (`computers_id`),\n                  KEY `softwarelicenses_id` (`softwarelicenses_id`),\n                  UNIQUE `unicity` ( `computers_id` , `softwarelicenses_id` )\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_computers_softwarelicenses");
    }
    if (FieldExists("glpi_softwarelicenses", "computers_id", false)) {
        $query = "SELECT *\n                FROM `glpi_softwarelicenses`\n                WHERE `computers_id` > 0\n                      AND `computers_id` IS NOT NULL";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query = "INSERT INTO `glpi_computers_softwarelicenses`\n                                (`computers_id`, `softwarelicenses_id`)\n                         VALUES ('" . $data['computers_id'] . "','" . $data['id'] . "')";
                    $DB->queryOrDie($query, "0.80 migrate data to computers_softwarelicenses table");
                }
            }
        }
        $migration->dropField("glpi_softwarelicenses", "computers_id");
    }
    $migration->displayMessage(sprintf(__('Change of the database layout - %s'), 'Common'));
    // Updating schema
    $migration->addField("glpi_softwarelicenses", "date_mod", "DATETIME NULL");
    $migration->addKey("glpi_softwarelicenses", "date_mod");
    $migration->renameTable("glpi_cartridges_printermodels", "glpi_cartridgeitems_printermodels");
    $migration->addField("glpi_monitors", "have_hdmi", "tinyint(1) NOT NULL DEFAULT 0 AFTER `have_pivot`");
    $migration->addField("glpi_monitors", "have_displayport", "tinyint(1) NOT NULL DEFAULT 0 AFTER `have_hdmi`");
    $migration->dropField("glpi_configs", "dbreplicate_email");
    $migration->addField("glpi_configs", "auto_create_infocoms", "tinyint(1) NOT NULL DEFAULT 0");
    $migration->addField("glpi_configs", "csv_delimiter", "CHAR( 1 ) NOT NULL AFTER `number_format`", array('update' => "';'"));
    $migration->addField("glpi_users", "csv_delimiter", "CHAR( 1 ) NULL AFTER `number_format`");
    $migration->addField("glpi_users", "names_format", "INT( 11 ) NULL DEFAULT NULL AFTER `number_format`");
    // drop car fait sur mauvais champ
    $migration->dropKey("glpi_budgets", "end_date");
    $migration->migrationOneTable("glpi_budgets");
    $migration->addKey("glpi_budgets", "end_date");
    $migration->addField("glpi_authldaps", "is_active", "TINYINT( 1 ) NOT NULL DEFAULT '0'", array('update' => "'1'"));
    $ADDTODISPLAYPREF['AuthLdap'] = array(30);
    $migration->addField("glpi_authmails", "is_active", "TINYINT( 1 ) NOT NULL DEFAULT '0'", array('update' => "'1'"));
    $ADDTODISPLAYPREF['AuthMail'] = array(6);
    $migration->addField("glpi_ocsservers", "is_active", "TINYINT( 1 ) NOT NULL DEFAULT '0'", array('update' => "'1'"));
    $ADDTODISPLAYPREF['OcsServer'] = array(6);
    $migration->changeField("glpi_configs", "use_auto_assign_to_tech", "auto_assign_mode", "INT( 11 ) NOT NULL DEFAULT '1'");
    $migration->addField("glpi_entitydatas", "auto_assign_mode", "INT( 11 ) NOT NULL DEFAULT '-1'");
    $migration->changeField("glpi_entitydatas", "ldapservers_id", "authldaps_id", "INT( 11 ) NOT NULL DEFAULT '0'");
    $migration->addField("glpi_users", "user_dn", "TEXT DEFAULT NULL");
    $migration->addField("glpi_tickets", "users_id_lastupdater", "INT( 11 ) NOT NULL DEFAULT 0 AFTER `date_mod`");
    $migration->addKey("glpi_tickets", "users_id_lastupdater");
    $migration->addField("glpi_tickets", "type", "INT( 11 ) NOT NULL DEFAULT 1 AFTER `ticketcategories_id`");
    $migration->addKey("glpi_tickets", "type");
    $migration->addField("glpi_entitydatas", "tickettype", "INT( 11 ) NOT NULL DEFAULT 0");
    // Link between tickets
    if (!TableExists('glpi_tickets_tickets')) {
        $query = "CREATE TABLE `glpi_tickets_tickets` (\n                  `id` int(11) NOT NULL auto_increment,\n                  `tickets_id_1` int(11) NOT NULL default '0',\n                  `tickets_id_2` int(11) NOT NULL default '0',\n                  `link` int(11) NOT NULL default '1',\n                  PRIMARY KEY  (`id`),\n                  KEY `unicity` (`tickets_id_1`,`tickets_id_2`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_tickets_tickets");
    }
    //inquest
    if (!TableExists('glpi_ticketsatisfactions')) {
        $query = "CREATE TABLE `glpi_ticketsatisfactions` (\n                  `id` int(11) NOT NULL AUTO_INCREMENT,\n                  `tickets_id` int(11) NOT NULL DEFAULT '0',\n                  `type` int(11) NOT NULL DEFAULT '1',\n                  `date_begin` DATETIME NULL ,\n                  `date_answered` DATETIME NULL ,\n                  `satisfaction` INT(11) NULL ,\n                  `comment` text COLLATE utf8_unicode_ci,\n                  PRIMARY KEY (`id`),\n                  UNIQUE KEY `tickets_id` (`tickets_id`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_ticketsatisfactions");
    }
    // config inquest by entity
    $migration->addField("glpi_entitydatas", "max_closedate", "DATETIME NULL");
    if (!countElementsInTable('glpi_crontasks', "`itemtype`='Ticket' AND `name`='createinquest'")) {
        $query = "INSERT INTO `glpi_crontasks`\n                       (`itemtype`, `name`, `frequency`, `param`, `state`, `mode`, `allowmode`,\n                        `hourmin`, `hourmax`, `logs_lifetime`, `lastrun`, `lastcode`, `comment`)\n                VALUES ('Ticket', 'createinquest', 86400, NULL, 1, 1, 3,\n                        0, 24, 30, NULL, NULL, NULL)";
        $DB->queryOrDie($query, "0.80 populate glpi_crontasks for ticketsatisfaction");
    }
    $migration->addField("glpi_entitydatas", "inquest_config", "INT(11) NOT NULL DEFAULT '0'");
    $migration->addField("glpi_entitydatas", "inquest_rate", "INT(11) NOT NULL DEFAULT '-1'");
    $migration->addField("glpi_entitydatas", "inquest_delay", "INT(11) NOT NULL DEFAULT '-1'");
    $migration->addField("glpi_entitydatas", "inquest_URL", "VARCHAR( 255 ) NULL");
    $migration->addField("glpi_networkports", "comment", "TEXT COLLATE utf8_unicode_ci");
    $migration->addField("glpi_profiles", "rule_dictionnary_printer", "CHAR( 1 ) NULL", array('update' => "`rule_dictionnary_software`"));
    $query = "SELECT *\n             FROM `glpi_notificationtemplates`\n             WHERE `name` = 'Ticket Satisfaction'";
    if ($result = $DB->query($query)) {
        if ($DB->numrows($result) == 0) {
            $query = "INSERT INTO `glpi_notificationtemplates`\n                          (`name`, `itemtype`, `date_mod`)\n                   VALUES ('Ticket Satisfaction', 'Ticket', NOW())";
            $DB->queryOrDie($query, "0.80 add ticket satisfaction notification");
            $notid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtemplatetranslations`\n                          (`notificationtemplates_id`, `language`, `subject`,\n                           `content_text`, `content_html`)\n                   VALUES ({$notid}, '', '##ticket.action## ##ticket.title##',\n                          '##lang.ticket.title## : ##ticket.title##\n\n##lang.ticket.closedate## : ##ticket.closedate##\n\n##lang.satisfaction.text## ##ticket.urlsatisfaction##',\n\n                          '&lt;p&gt;##lang.ticket.title## : ##ticket.title##&lt;/p&gt;\n&lt;p&gt;##lang.ticket.closedate## : ##ticket.closedate##&lt;/p&gt;\n&lt;p&gt;##lang.satisfaction.text## &lt;a href=\"##ticket.urlsatisfaction##\"&gt;##ticket.urlsatisfaction##&lt;/a&gt;&lt;/p&gt;')";
            $DB->queryOrDie($query, "0.80 add ticket satisfaction notification translation");
            $query = "INSERT INTO `glpi_notifications`\n                          (`name`, `entities_id`, `itemtype`, `event`, `mode`,\n                           `notificationtemplates_id`, `comment`, `is_recursive`, `is_active`,\n                           `date_mod`)\n                   VALUES ('Ticket Satisfaction', 0, 'Ticket', 'satisfaction', 'mail',\n                           {$notid}, '', 1, 1,\n                           NOW())";
            $DB->queryOrDie($query, "0.80 add ticket satisfaction notification");
            $notifid = $DB->insert_id();
            //          $query = "INSERT INTO `glpi_notificationtargets`
            //                           (`id`, `notifications_id`, `type`, `items_id`)
            //                    VALUES (NULL, $notifid, 1, 3)";
            //          $DB->queryOrDie($query, "0.80 add ticket satisfaction notification target");
        }
    }
    //New infocom dates
    $migration->addField("glpi_infocoms", "order_date", "DATE NULL");
    $migration->addField("glpi_infocoms", "delivery_date", "DATE NULL");
    $migration->addField("glpi_infocoms", "inventory_date", "DATE NULL");
    $migration->addField("glpi_infocoms", "warranty_date", "DATE NULL", array('update' => "`buy_date`"));
    if (!TableExists('glpi_rulecacheprinters')) {
        $query = "CREATE TABLE `glpi_rulecacheprinters` (\n                    `id` int(11) NOT NULL AUTO_INCREMENT,\n                    `old_value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,\n                    `manufacturer` varchar(255) COLLATE utf8_unicode_ci NOT NULL,\n                    `rules_id` int(11) NOT NULL DEFAULT '0',\n                    `new_value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,\n                    `new_manufacturer` varchar(255) COLLATE utf8_unicode_ci NOT NULL,\n                    `ignore_ocs_import` char(1) COLLATE utf8_unicode_ci DEFAULT NULL,\n                    `is_global` char(1) COLLATE utf8_unicode_ci DEFAULT NULL,\n                    PRIMARY KEY (`id`),\n                    KEY `old_value` (`old_value`),\n                    KEY `rules_id` (`rules_id`)\n                  ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add table glpi_rulecacheprinters");
    }
    $migration->addField("glpi_configs", "use_slave_for_search", "tinyint( 1 ) NOT NULL DEFAULT '0'");
    $migration->addField("glpi_configs", "admin_email_name", "varchar( 255 ) collate utf8_unicode_ci default NULL AFTER `admin_email`");
    $migration->addField("glpi_configs", "admin_reply_name", "varchar( 255 ) collate utf8_unicode_ci default NULL AFTER `admin_reply`");
    $migration->addField("glpi_entitydatas", "admin_email_name", "varchar( 255 ) collate utf8_unicode_ci default NULL AFTER `admin_email`");
    $migration->addField("glpi_entitydatas", "admin_reply_name", "varchar( 255 ) collate utf8_unicode_ci default NULL AFTER `admin_reply`");
    $migration->addField("glpi_notificationtemplates", "css", "text COLLATE utf8_unicode_ci");
    $migration->addField("glpi_configs", "url_maxlength", "int(11) NOT NULL DEFAULT '30' AFTER `list_limit_max`");
    $migration->displayMessage(sprintf(__('Data migration - %s'), 'Multi user group for tickets'));
    if (!TableExists('glpi_groups_tickets')) {
        $query = "CREATE TABLE `glpi_groups_tickets` (\n                  `id` int(11) NOT NULL AUTO_INCREMENT,\n                  `tickets_id` int(11) NOT NULL DEFAULT '0',\n                  `groups_id` int(11) NOT NULL DEFAULT '0',\n                  `type` int(11) NOT NULL DEFAULT '1',\n                  PRIMARY KEY (`id`),\n                  KEY `unicity` (`tickets_id`,`type`,`groups_id`),\n                  KEY `group` (`groups_id`,`type`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add table glpi_groups_tickets");
        $query = "SELECT `id`, `groups_id`, `groups_id_assign`\n                FROM `glpi_tickets`";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    if ($data['groups_id'] > 0) {
                        $query = "INSERT INTO `glpi_groups_tickets`\n                                   (`tickets_id`, `groups_id`,\n                                    `type`)\n                            VALUES ('" . $data['id'] . "', '" . $data['groups_id'] . "',\n                                    '" . CommonITILActor::REQUESTER . "')";
                        $DB->queryOrDie($query, "0.80 migrate data to glpi_groups_tickets table");
                    }
                    if ($data['groups_id_assign'] > 0) {
                        $query = "INSERT INTO `glpi_groups_tickets`\n                                  (`tickets_id`, `groups_id`,\n                                   `type`)\n                           VALUES ('" . $data['id'] . "', '" . $data['groups_id_assign'] . "',\n                                   '" . CommonITILActor::ASSIGN . "')";
                        $DB->queryOrDie($query, "0.80 migrate data to glpi_groups_tickets table");
                    }
                }
            }
        }
        $migration->dropField('glpi_tickets', 'groups_id');
        $migration->dropField('glpi_tickets', 'groups_id_assign');
        // Migrate templates
        $from = array('ticket.group##', 'ticket.assigntogroup##', 'ticket.assigntouser##', 'ticket.author.name##', 'ticket.author##');
        $to = array('ticket.groups##', 'ticket.assigntogroups##', 'ticket.assigntousers##', 'ticket.authors##', 'author.id##');
        $query = "SELECT `glpi_notificationtemplatetranslations`.*\n                FROM `glpi_notificationtemplatetranslations`\n                INNER JOIN `glpi_notificationtemplates`\n                     ON (`glpi_notificationtemplates`.`id`\n                           = `glpi_notificationtemplatetranslations`.`notificationtemplates_id`)\n                WHERE `glpi_notificationtemplates`.`itemtype` = 'Ticket'";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query = "UPDATE `glpi_notificationtemplatetranslations`\n                         SET `subject` = '" . addslashes(str_replace($from, $to, $data['subject'])) . "',\n                             `content_text` = '" . addslashes(str_replace($from, $to, $data['content_text'])) . "',\n                             `content_html` = '" . addslashes(str_replace($from, $to, $data['content_html'])) . "'\n                         WHERE `id` = " . $data['id'] . "";
                    $DB->queryOrDie($query, "0.80 fix tags usage for multi users");
                }
            }
        }
    }
    if (!TableExists('glpi_tickets_users')) {
        $query = "CREATE TABLE `glpi_tickets_users` (\n                  `id` int(11) NOT NULL AUTO_INCREMENT,\n                  `tickets_id` int(11) NOT NULL DEFAULT '0',\n                  `users_id` int(11) NOT NULL DEFAULT '0',\n                  `type` int(11) NOT NULL DEFAULT '1',\n                  `use_notification` tinyint(1) NOT NULL DEFAULT '0',\n                  `alternative_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,\n                  PRIMARY KEY (`id`),\n                  KEY `tickets_id` (`tickets_id`),\n                  KEY `user` (`users_id`,`type`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add table glpi_tickets_users");
        $query = "SELECT `glpi_tickets`.`id`,\n                       `glpi_tickets`.`users_id_assign`,\n                       `glpi_tickets`.`users_id`,\n                       `glpi_tickets`.`use_email_notification`,\n                       `glpi_tickets`.`user_email`,\n                       `glpi_users`.`email` AS EMAIL\n                FROM `glpi_tickets`\n                LEFT JOIN `glpi_users` ON (`glpi_users`.`id` = `glpi_tickets`.`users_id`)";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    if ($data['users_id_assign'] > 0) {
                        $query = "INSERT INTO `glpi_tickets_users`\n                                   (`tickets_id`, `users_id`,\n                                    `type`, `use_notification`)\n                            VALUES ('" . $data['id'] . "', '" . $data['users_id_assign'] . "',\n                                    '" . CommonITILActor::ASSIGN . "', '1')";
                        $DB->queryOrDie($query, "0.80 migrate data to glpi_tickets_users table");
                    }
                    if ($data['users_id'] > 0 || $data['use_email_notification'] && !empty($data['user_email'])) {
                        $user_id = 0;
                        if ($data['users_id'] > 0) {
                            $user_id = $data['users_id'];
                        }
                        $user_email = '';
                        if (strcasecmp($data['user_email'], $data['EMAIL']) != 0) {
                            $user_email = addslashes($data['user_email']);
                        }
                        $query = "INSERT INTO `glpi_tickets_users`\n                                   (`tickets_id`, `users_id`,`type`,\n                                    `use_notification`, `alternative_email`)\n                            VALUES ('" . $data['id'] . "', '{$user_id}', '" . CommonITILActor::REQUESTER . "',\n                                    '" . $data['use_email_notification'] . "', '{$user_email}')";
                        $DB->queryOrDie($query, "0.80 migrate data to glpi_tickets_users table");
                    }
                }
            }
        }
        $migration->dropField('glpi_tickets', 'users_id');
        $migration->dropField('glpi_tickets', 'users_id_assign');
        $migration->dropField('glpi_tickets', 'use_email_notification');
        $migration->dropField('glpi_tickets', 'user_email');
        // ADD observer when requester is set : 3>21 / 13>20 / 12 >22
        $fromto = array(3 => 21, 13 => 20, 12 => 22);
        // GROUP_SUPERVISOR
        foreach ($fromto as $from => $to) {
            $query = "SELECT *\n                   FROM `glpi_notificationtargets`\n                   INNER JOIN `glpi_notifications`\n                     ON (`glpi_notifications`.`id` = `glpi_notificationtargets`.`notifications_id`)\n                   WHERE `glpi_notifications`.`itemtype` = 'Ticket'\n                         AND `glpi_notificationtargets`.`type` = '1'\n                         AND `glpi_notificationtargets`.`items_id` = '{$from}'";
            if ($result = $DB->query($query)) {
                if ($DB->numrows($result)) {
                    while ($data = $DB->fetch_assoc($result)) {
                        $query = "INSERT INTO `glpi_notificationtargets`\n                                   (`items_id` ,`type` ,`notifications_id`)\n                            VALUES ('{$to}', '1', '" . $data['notifications_id'] . "')";
                        $DB->queryOrDie($query, "0.80 insert default notif for observer");
                    }
                }
            }
        }
    }
    $migration->displayMessage(sprintf(__('Data migration - %s'), 'passwords encryption'));
    if ($migration->addField('glpi_configs', 'proxy_passwd', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL')) {
        $migration->migrationOneTable('glpi_configs');
        $query = "SELECT `proxy_password`\n                FROM `glpi_configs`\n                WHERE `id` = '1'";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                $value = $DB->result($result, 0, 0);
                if (!empty($value)) {
                    $query = "UPDATE `glpi_configs`\n                         SET `proxy_passwd` = '" . addslashes(Toolbox::encrypt($value, GLPIKEY)) . "'\n                         WHERE `id` = '1' ";
                    $DB->queryOrDie($query, "0.80 update proxy_passwd in glpi_configs");
                }
            }
        }
        $migration->dropField('glpi_configs', 'proxy_password');
    }
    if ($migration->addField('glpi_configs', 'smtp_passwd', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL')) {
        $migration->migrationOneTable('glpi_configs');
        $query = "SELECT `smtp_password`\n                FROM `glpi_configs`\n                WHERE `id` = '1'";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                $value = $DB->result($result, 0, 0);
                if (!empty($value)) {
                    $query = "UPDATE `glpi_configs`\n                         SET `smtp_passwd` = '" . addslashes(Toolbox::encrypt($value, GLPIKEY)) . "'\n                         WHERE `id` = '1' ";
                    $DB->queryOrDie($query, "0.80 update smtp_passwd in glpi_configs");
                }
            }
        }
        $migration->dropField('glpi_configs', 'smtp_password');
    }
    if ($migration->addField('glpi_authldaps', 'rootdn_passwd', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL')) {
        $migration->migrationOneTable('glpi_authldaps');
        $query = "SELECT *\n                FROM `glpi_authldaps`\n                WHERE `rootdn_password` IS NOT NULL\n                      AND `rootdn_password` <> ''";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    if (!empty($data['rootdn_password'])) {
                        $query = "UPDATE `glpi_authldaps`\n                            SET `rootdn_passwd` = '" . addslashes(Toolbox::encrypt($data['rootdn_password'], GLPIKEY)) . "'\n                            WHERE `id` = '" . $data['id'] . "' ";
                        $DB->queryOrDie($query, "0.80 update rootdn_passwd in glpi_authldaps");
                    }
                }
            }
        }
        $migration->dropField('glpi_authldaps', 'rootdn_password');
    }
    //Add date config management fields
    $migration->addField("glpi_entitydatas", "autofill_warranty_date", "varchar(255) COLLATE utf8_unicode_ci DEFAULT '-1'", array('update' => "'0'", 'condition' => " WHERE `entities_id` = '0'"));
    $migration->addField("glpi_entitydatas", "autofill_use_date", "varchar(255) COLLATE utf8_unicode_ci DEFAULT '-1'", array('update' => "'0'", 'condition' => " WHERE `entities_id` = '0'"));
    $migration->addField("glpi_entitydatas", "autofill_buy_date", "varchar(255) COLLATE utf8_unicode_ci DEFAULT '-1'", array('update' => "'0'", 'condition' => " WHERE `entities_id` = '0'"));
    $migration->addField("glpi_entitydatas", "autofill_delivery_date", "varchar(255) COLLATE utf8_unicode_ci DEFAULT '-1'", array('update' => "'0'", 'condition' => " WHERE `entities_id` = '0'"));
    $migration->addField("glpi_entitydatas", "autofill_order_date", "varchar(255) COLLATE utf8_unicode_ci DEFAULT '-1'", array('update' => "'0'", 'condition' => " WHERE `entities_id` = '0'"));
    if (!TableExists('glpi_fieldunicities')) {
        $query = "CREATE TABLE `glpi_fieldunicities` (\n                  `id` INT( 11 ) NOT NULL AUTO_INCREMENT PRIMARY KEY ,\n                  `name` VARCHAR( 255 ) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `is_recursive` TINYINT( 1 ) NOT NULL DEFAULT '0',\n                  `itemtype` VARCHAR( 255 ) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `entities_id` INT( 11 ) NOT NULL DEFAULT  '-1',\n                  `fields` VARCHAR( 255 ) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `is_active` TINYINT( 1 ) NOT NULL DEFAULT '0',\n                  `action_refuse` TINYINT( 1 ) NOT NULL DEFAULT '0',\n                  `action_notify` TINYINT( 1 ) NOT NULL DEFAULT '0',\n                  `comment` text COLLATE utf8_unicode_ci\n                ) ENGINE=MYISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci\n                  COMMENT = 'Stores field unicity criterias'";
        $DB->queryOrDie($query, "0.80 add table glpi_fieldunicities");
        $ADDTODISPLAYPREF['FieldUnicity'] = array(1, 80, 4, 3, 86, 30);
    }
    $query = "SELECT *\n             FROM `glpi_notificationtemplates`\n             WHERE `name` = 'Item not unique'";
    if ($result = $DB->query($query)) {
        if ($DB->numrows($result) == 0) {
            $query = "INSERT INTO `glpi_notificationtemplates`\n                          (`name`, `itemtype`, `date_mod`)\n                   VALUES ('Item not unique', 'FieldUnicity', NOW())";
            $DB->queryOrDie($query, "0.80 add item not unique notification");
            $notid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtemplatetranslations` " . "VALUES(NULL, {$notid}, '', '##lang.unicity.action##', " . "'##lang.unicity.entity## : ##unicity.entity## \r\n\n" . "##lang.unicity.itemtype## : ##unicity.itemtype## \r\n\n" . "##lang.unicity.message## : ##unicity.message## \r\n\n" . "##lang.unicity.action_user## : ##unicity.action_user## \r\n\n" . "##lang.unicity.action_type## : ##unicity.action_type## \r\n\n" . "##lang.unicity.date## : ##unicity.date##'," . "'&lt;p&gt;##lang.unicity.entity## : ##unicity.entity##&lt;/p&gt;\r\n&lt;p&gt;" . "##lang.unicity.itemtype## : ##unicity.itemtype##&lt;/p&gt;\r\n&lt;p&gt;" . "##lang.unicity.message## : ##unicity.message##&lt;/p&gt;\r\n&lt;p&gt;" . "##lang.unicity.action_user## : ##unicity.action_user##&lt;/p&gt;\r\n&lt;p&gt;" . "##lang.unicity.action_type## : ##unicity.action_type##&lt;/p&gt;\r\n&lt;p&gt;" . "##lang.unicity.date## : ##unicity.date##&lt;/p&gt;');";
            $DB->queryOrDie($query, "0.80 add item not unique notification translation");
            $query = "INSERT INTO `glpi_notifications`\n                       (`name`, `entities_id`, `itemtype`, `event`, `mode`,\n                        `notificationtemplates_id`, `comment`, `is_recursive`, `is_active`,\n                        `date_mod`)\n                VALUES ('Item not unique', 0, 'FieldUnicity', 'refuse', 'mail',\n                        {$notid}, '', 1, 1,\n                        NOW())";
            $DB->queryOrDie($query, "0.80 add computer not unique notification");
            $notifid = $DB->insert_id();
            //       $query = "INSERT INTO `glpi_notificationtargets`
            //                        (`notifications_id`, `type`, `items_id`)
            //                 VALUES ($notifid, 1, 19);";
            //       $DB->queryOrDie($query, "0.80 add computer not unique notification target");
        }
    }
    if (!TableExists("glpi_fieldblacklists")) {
        $query = "CREATE TABLE `glpi_fieldblacklists` (\n                  `id` INT (11) NOT NULL AUTO_INCREMENT,\n                  `name` VARCHAR (255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `field` VARCHAR (255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `value` VARCHAR (255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `itemtype` VARCHAR (255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',\n                  `entities_id` INT (11) NOT NULL DEFAULT '0',\n                  `is_recursive` TINYINT (1) NOT NULL DEFAULT '0',\n                  `comment` TEXT COLLATE utf8_unicode_ci,\n                  PRIMARY KEY (id),\n                  KEY `name` (`name`)\n                ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add table glpi_fieldblacklists");
    }
    if ($migration->addField('glpi_mailcollectors', 'passwd', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL')) {
        $migration->migrationOneTable('glpi_mailcollectors');
        $query = "SELECT *\n                FROM `glpi_mailcollectors`\n                WHERE `password` IS NOT NULL\n                      AND `password` <> ''";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    if (!empty($data['password'])) {
                        $query = "UPDATE `glpi_mailcollectors`\n                            SET `passwd` = '" . addslashes(Toolbox::encrypt($data['password'], GLPIKEY)) . "'\n                            WHERE `id`= '" . $data['id'] . "' ";
                        $DB->queryOrDie($query, "0.80 update passwd in glpi_mailcollectors");
                    }
                }
            }
        }
        $migration->dropField('glpi_mailcollectors', 'password');
    }
    $migration->displayMessage(sprintf(__('Data migration - %s'), 'rule ticket migration'));
    $changes['RuleTicket'] = array('users_id' => '_users_id_requester', 'groups_id' => '_groups_id_requester', 'users_id_assign' => '_users_id_assign', 'groups_id_assign' => '_groups_id_assign');
    // For Rule::RULE_TRACKING_AUTO_ACTION
    $changes['RuleMailCollector'] = array('username' => '_users_id_requester');
    $DB->query("SET SESSION group_concat_max_len = 4194304;");
    foreach ($changes as $ruletype => $tab) {
        // Get rules
        $query = "SELECT GROUP_CONCAT(`id`)\n                FROM `glpi_rules`\n                WHERE `sub_type` = '" . $ruletype . "'\n                GROUP BY `sub_type`";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                // Get rule string
                $rules = $DB->result($result, 0, 0);
                // Update actions
                foreach ($tab as $old => $new) {
                    $query = "UPDATE `glpi_ruleactions`\n                         SET `field` = '{$new}'\n                         WHERE `field` = '{$old}'\n                               AND `rules_id` IN ({$rules})";
                    $DB->queryOrDie($query, "0.80 update datas for rules actions");
                }
                // Update criterias
                foreach ($tab as $old => $new) {
                    $query = "UPDATE `glpi_rulecriterias`\n                         SET `criteria` = '{$new}'\n                         WHERE `criteria` = '{$old}'\n                               AND `rules_id` IN ({$rules})";
                    $DB->queryOrDie($query, "0.80 update datas for rules criterias");
                }
            }
        }
    }
    // Add watcher crontask
    if (!countElementsInTable('glpi_crontasks', "`itemtype`='Crontask' AND `name`='watcher'")) {
        $query = "INSERT INTO `glpi_crontasks`\n                       (`itemtype`, `name`, `frequency`, `param`, `state`, `mode`, `allowmode`,\n                        `hourmin`, `hourmax`, `logs_lifetime`, `lastrun`, `lastcode`, `comment`)\n                VALUES ('Crontask', 'watcher', 86400, NULL, 1, 1, 3,\n                         0, 24, 30, NULL, NULL, NULL);";
        $DB->queryOrDie($query, "0.80 populate glpi_crontasks for watcher");
    }
    $query = "SELECT *\n             FROM `glpi_notificationtemplates`\n             WHERE `name` = 'Crontask'";
    if ($result = $DB->query($query)) {
        if ($DB->numrows($result) == 0) {
            $query = "INSERT INTO `glpi_notificationtemplates`\n                          (`name`, `itemtype`, `date_mod`)\n                   VALUES ('Crontask', 'Crontask', NOW())";
            $DB->queryOrDie($query, "0.80 add crontask watcher notification");
            $notid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtemplatetranslations`\n                   VALUES (NULL, {$notid}, '', '##crontask.action##',\n                           '##lang.crontask.warning## \r\n\n##FOREACHcrontasks## \n ##crontask.name## : ##crontask.description##\n \n##ENDFOREACHcrontasks##', '&lt;p&gt;##lang.crontask.warning##&lt;/p&gt;\r\n&lt;p&gt;##FOREACHcrontasks## &lt;br /&gt;&lt;a href=\"##crontask.url##\"&gt;##crontask.name##&lt;/a&gt; : ##crontask.description##&lt;br /&gt; &lt;br /&gt;##ENDFOREACHcrontasks##&lt;/p&gt;')";
            $DB->queryOrDie($query, "0.80 add crontask notification translation");
            $query = "INSERT INTO `glpi_notifications`\n                VALUES (NULL, 'Crontask Watcher', 0, 'Crontask', 'alert', 'mail', {$notid}, '', 1, 1,\n                        NOW())";
            $DB->queryOrDie($query, "0.80 add crontask notification");
            $notifid = $DB->insert_id();
            $query = "INSERT INTO `glpi_notificationtargets`\n                       (`id`, `notifications_id`, `type`, `items_id`)\n                VALUES (NULL, {$notifid}, 1, 1)";
            $DB->queryOrDie($query, "0.80 add crontask notification target to global admin");
        }
    }
    /* OCS-NG new clean links features */
    if ($migration->addField('glpi_ocslinks', 'entities_id', 'int(11) NOT NULL DEFAULT \'0\'')) {
        $migration->migrationOneTable("glpi_ocslinks");
        $query = "SELECT `glpi_ocslinks`.`computers_id`, `glpi_computers`.`entities_id`\n                FROM `glpi_ocslinks`\n                INNER JOIN `glpi_computers`\n                  ON (`glpi_computers`.`id` = `glpi_ocslinks`.`computers_id`)";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query = "UPDATE `glpi_ocslinks`\n                         SET `entities_id` = '" . $data['entities_id'] . "'\n                         WHERE `computers_id` = '" . $data['computers_id'] . "'";
                    $DB->queryOrDie($query, "0.80 copy entities_id from computers to ocslinks ");
                }
            }
        }
    }
    $migration->addField("glpi_profiles", "clean_ocsng", "char(1) COLLATE utf8_unicode_ci DEFAULT NULL", array('update' => "`sync_ocsng`"));
    /* END - OCS-NG new clean links features */
    $migration->addField("glpi_transfers", "keep_disk", "int( 11 ) NOT NULL DEFAULT 0", array('update' => "'1'"));
    if ($migration->addField("glpi_reminders", "is_helpdesk_visible", "tinyint( 1 ) NOT NULL DEFAULT 0")) {
        $query = "UPDATE `glpi_profiles`\n                SET `reminder_public` = 'r'\n                WHERE `interface` = 'helpdesk';";
        $DB->queryOrDie($query, "0.80 default set of reminder view for helpdesk users");
    }
    if (!TableExists('glpi_ticketsolutiontemplates')) {
        $query = "CREATE TABLE `glpi_ticketsolutiontemplates` (\n                  `id` int(11) NOT NULL AUTO_INCREMENT,\n                  `entities_id` int(11) NOT NULL DEFAULT '0',\n                  `is_recursive` tinyint(1) NOT NULL DEFAULT '0',\n                  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,\n                  `content` text COLLATE utf8_unicode_ci,\n                  `ticketsolutiontypes_id` int(11) NOT NULL DEFAULT '0',\n                  `comment` text COLLATE utf8_unicode_ci,\n                  PRIMARY KEY (`id`),\n                  UNIQUE KEY `unicity` (`entities_id`,`name`),\n                  KEY `name` (`name`),\n                  KEY `is_recursive` (`is_recursive`)\n                  ) ENGINE=MyISAM  DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 create glpi_ticketsolutiontemplates");
    }
    // Fix templates tags
    $updates = array('Ticket' => array('from' => array('##lang.validation.validationstatus##'), 'to' => array('##lang.validation.status## : ##validation.status##')));
    foreach ($updates as $itemtype => $changes) {
        $query = "SELECT `glpi_notificationtemplatetranslations`.*\n                  FROM `glpi_notificationtemplatetranslations`\n                  INNER JOIN `glpi_notificationtemplates`\n                     ON (`glpi_notificationtemplates`.`id`\n                           = `glpi_notificationtemplatetranslations`.`notificationtemplates_id`)\n                  WHERE `glpi_notificationtemplates`.`itemtype` = '{$itemtype}'";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result)) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query = "UPDATE `glpi_notificationtemplatetranslations`\n                           SET `subject` = '" . addslashes(str_replace($changes['from'], $changes['to'], $data['subject'])) . "',\n                              `content_text` = '" . addslashes(str_replace($changes['from'], $changes['to'], $data['content_text'])) . "',\n                              `content_html` = '" . addslashes(str_replace($changes['from'], $changes['to'], $data['content_html'])) . "'\n                           WHERE `id` = '" . $data['id'] . "'";
                    $DB->queryOrDie($query, "0.80 fix template tag usage for {$itemtype}");
                }
            }
        }
    }
    $migration->addField('glpi_profiles', 'update_own_followups', 'char(1) COLLATE utf8_unicode_ci DEFAULT NULL', array('update' => '1', 'condition' => " WHERE `update_followups` = 1"));
    $migration->addField('glpi_profiles', 'delete_followups', 'char(1) COLLATE utf8_unicode_ci DEFAULT NULL', array('update' => '`update_followups`'));
    $migration->addField('glpi_ocsservers', 'deleted_behavior', "VARCHAR( 255 ) NOT NULL DEFAULT '1'");
    //User registration number
    $migration->addField('glpi_users', 'registration_number', 'VARCHAR( 255 ) COLLATE utf8_unicode_ci DEFAULT NULL');
    $migration->addField('glpi_authldaps', 'registration_number_field', 'VARCHAR( 255 ) COLLATE utf8_unicode_ci DEFAULT NULL');
    $migration->addField("glpi_users", "date_sync", "datetime default NULL AFTER `date_mod`", array('update' => "`date_mod`", 'condition' => " WHERE `auths_id` > 0"));
    //Migrate OCS computers link from static config to rules engine
    if (FieldExists('glpi_ocsservers', 'is_glpi_link_enabled', false)) {
        $ocs_servers = getAllDatasFromTable('glpi_ocsservers');
        $ranking = 1;
        foreach ($ocs_servers as $ocs_server) {
            if ($ocs_server['is_glpi_link_enabled']) {
                $query = "INSERT INTO `glpi_rules`\n                             (`entities_id`, `sub_type`, `ranking`, `name`,\n                              `description`, `match`, `is_active`, `date_mod`, `is_recursive`)\n                      VALUES ('0', 'RuleImportComputer', '{$ranking}', '" . $ocs_server['name'] . "',\n                              '', 'AND', 1, NOW(), 1)";
                $DB->queryOrDie($query, "0.80 add new rule RuleImportComputer");
                $rule_id = $DB->insert_id();
                $query = "INSERT INTO `glpi_rulecriterias`\n                             (`rules_id`, `criteria`, `condition`, `pattern`)\n                      VALUES ('{$rule_id}', 'ocsservers_id', '0', '" . $ocs_server['id'] . "')";
                $DB->queryOrDie($query, "0.80 add new criteria RuleImportComputer");
                if ($ocs_server['states_id_linkif']) {
                    $query = "INSERT INTO `glpi_rulecriterias`\n                                (`rules_id`, `criteria`, `condition`,\n                                 `pattern`)\n                         VALUES ('{$rule_id}', 'states_id', '0',\n                                 '" . $ocs_server['states_id_linkif'] . "')";
                    $DB->queryOrDie($query, "0.80 add new criteria RuleImportComputer");
                }
                $simple_criteria = array('use_ip_to_link' => 'IPADDRESS', 'use_mac_to_link' => 'MACADDRESS', 'use_serial_to_link' => 'serial');
                foreach ($simple_criteria as $field => $value) {
                    $tmpcriteria = array();
                    if ($ocs_server[$field]) {
                        $query = "INSERT INTO `glpi_rulecriterias`\n                                   (`rules_id`, `criteria`, `condition`, `pattern`)\n                            VALUES ('{$rule_id}', '{$value}', '10', '1')";
                        $DB->queryOrDie($query, "0.80 add new criteria RuleImportComputer");
                    }
                }
                $tmpcriteria = array();
                $query = "INSERT INTO `glpi_rulecriterias`\n                             (`rules_id`, `criteria`, `condition`, `pattern`)";
                switch ($ocs_server['use_name_to_link']) {
                    case 1:
                        $query .= "VALUES ('{$rule_id}', 'name', '10', '1')";
                        $DB->query($query);
                        break;
                    case 2:
                        $query .= "VALUES ('{$rule_id}', 'name', '30', '1')";
                        $DB->query($query);
                        break;
                }
                $query = "INSERT INTO `glpi_ruleactions`\n                             (`rules_id`, `action_type`, `field`, `value`)\n                      VALUES ('{$rule_id}', 'assign', '_fusion', '0')";
                $DB->queryOrDie($query, "0.80 add new action RuleImportComputer");
                $ranking++;
            }
        }
        $todrop = array('is_glpi_link_enabled', 'states_id_linkif', 'use_ip_to_link', 'use_mac_to_link', 'use_name_to_link', 'use_serial_to_link');
        foreach ($todrop as $field) {
            $migration->dropField('glpi_ocsservers', $field);
        }
    }
    /* New automatic transfert feature */
    $migration->addField('glpi_configs', 'transfers_id_auto', 'int(11) NOT NULL DEFAULT 0');
    $migration->addField('glpi_ocslinks', 'tag', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL');
    /* END - New automatic transfert feature */
    $migration->addField('glpi_profiles', 'entity_helpdesk', 'char(1) COLLATE utf8_unicode_ci DEFAULT NULL', array('update' => '`notification`'));
    $migration->addField('glpi_computers', 'uuid', 'varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL');
    $migration->addField('glpi_ocsservers', 'import_vms', 'TINYINT(1) NOT NULL DEFAULT 0');
    $migration->addField('glpi_ocsservers', 'import_general_uuid', 'TINYINT(1) NOT NULL DEFAULT 0');
    $migration->addField('glpi_ocslinks', 'import_vm', 'LONGTEXT COLLATE utf8_unicode_ci DEFAULT NULL');
    if (!TableExists('glpi_virtualmachinetypes')) {
        $query = "CREATE TABLE `glpi_virtualmachinetypes` (\n                  `id` INT(11) NOT NULL AUTO_INCREMENT,\n                  `name` VARCHAR(255) NOT NULL DEFAULT '',\n                  `comment` TEXT NOT NULL,\n                  PRIMARY KEY (`id`)\n                  ) ENGINE = MYISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add new table glpi_virtualmachinetypes");
    }
    if (!TableExists('glpi_virtualmachinesystems')) {
        $query = "CREATE TABLE `glpi_virtualmachinesystems` (\n                  `id` INT(11) NOT NULL AUTO_INCREMENT,\n                  `name` VARCHAR(255) NOT NULL DEFAULT '',\n                  `comment` TEXT NOT NULL,\n                  PRIMARY KEY (`id`)\n                  ) ENGINE = MYISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add new table glpi_virtualmachinesystems");
    }
    if (!TableExists('glpi_virtualmachinestates')) {
        $query = "CREATE TABLE `glpi_virtualmachinestates` (\n                  `id` INT(11) NOT NULL AUTO_INCREMENT,\n                  `name` VARCHAR(255) NOT NULL DEFAULT '',\n                  `comment` TEXT NOT NULL,\n                  PRIMARY KEY (`id`)\n                  ) ENGINE = MYISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add new table glpi_virtualmachinestates");
    }
    if (!TableExists('glpi_computervirtualmachines')) {
        $query = "CREATE TABLE `glpi_computervirtualmachines` (\n                  `id` INT NOT NULL AUTO_INCREMENT,\n                  `entities_id` INT(11) NOT NULL DEFAULT '0',\n                  `computers_id` INT(11) NOT NULL DEFAULT '0',\n                  `name` VARCHAR(255) NOT NULL DEFAULT '',\n                  `virtualmachinestates_id` INT(11) NOT NULL DEFAULT '0',\n                  `virtualmachinesystems_id` INT(11) NOT NULL DEFAULT '0',\n                  `virtualmachinetypes_id` INT(11) NOT NULL DEFAULT '0',\n                  `uuid` VARCHAR(255) NOT NULL DEFAULT '',\n                  `vcpu` INT(11) NOT NULL DEFAULT '0',\n                  `ram` VARCHAR(255) NOT NULL DEFAULT '',\n                  PRIMARY KEY (`id`)\n                  ) ENGINE = MYISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci";
        $DB->queryOrDie($query, "0.80 add new table glpi_computervirtualmachines");
    }
    // Clean ticket validations
    $query = "DELETE\n             FROM `glpi_ticketvalidations`\n             WHERE `glpi_ticketvalidations`.`tickets_id` NOT IN (SELECT `glpi_tickets`.`id`\n                                                                 FROM `glpi_tickets`)";
    $DB->queryOrDie($query, "0.80 clean glpi_ticketvalidations");
    // Keep it at the end
    $migration->displayMessage(sprintf(__('Data migration - %s'), 'glpi_displaypreferences'));
    foreach ($ADDTODISPLAYPREF as $type => $tab) {
        $query = "SELECT DISTINCT users_id\n                FROM `glpi_displaypreferences`\n                WHERE `itemtype` = '{$type}'";
        if ($result = $DB->query($query)) {
            if ($DB->numrows($result) > 0) {
                while ($data = $DB->fetch_assoc($result)) {
                    $query = "SELECT MAX(`rank`)\n                         FROM `glpi_displaypreferences`\n                         WHERE `users_id` = '" . $data['users_id'] . "'\n                               AND `itemtype` = '{$type}'";
                    $result = $DB->query($query);
                    $rank = $DB->result($result, 0, 0);
                    $rank++;
                    foreach ($tab as $newval) {
                        $query = "SELECT *\n                            FROM `glpi_displaypreferences`\n                            WHERE `users_id` = '" . $data['users_id'] . "'\n                                  AND `num` = '{$newval}'\n                                  AND `itemtype` = '{$type}'";
                        if ($result2 = $DB->query($query)) {
                            if ($DB->numrows($result2) == 0) {
                                $query = "INSERT INTO `glpi_displaypreferences`\n                                        (`itemtype` ,`num` ,`rank` ,`users_id`)\n                                 VALUES ('{$type}', '{$newval}', '" . $rank++ . "',\n                                         '" . $data['users_id'] . "')";
                                $DB->query($query);
                            }
                        }
                    }
                }
            } else {
                // Add for default user
                $rank = 1;
                foreach ($tab as $newval) {
                    $query = "INSERT INTO `glpi_displaypreferences`\n                               (`itemtype` ,`num` ,`rank` ,`users_id`)\n                        VALUES ('{$type}', '{$newval}', '" . $rank++ . "', '0')";
                    $DB->query($query);
                }
            }
        }
    }
    // Change value of autoclose ticket
    $query = "UPDATE `glpi_configs`\n             SET `autoclose_delay` = '-1'\n             WHERE `id` = '1'\n                   AND `autoclose_delay` = '0'";
    $DB->queryOrDie($query, "0.80 change autoclose ticket in glpi_configs");
    $query = "UPDATE `glpi_entitydatas`\n             SET `autoclose_delay` = '-2'\n             WHERE `autoclose_delay` = '-1'";
    $DB->queryOrDie($query, "0.80 change autoclose ticket in glpi_entitydatas for inherit");
    $query = "UPDATE `glpi_entitydatas`\n             SET `autoclose_delay` = '-1'\n             WHERE `autoclose_delay` = '0'";
    $DB->queryOrDie($query, "0.80 change autoclose ticket in glpi_entitydatas for inactive");
    // must always be at the end
    $migration->executeMigration();
    return $updateresult;
}
 function showComponents($componentscatalogs_id)
 {
     global $DB, $CFG_GLPI;
     $this->addComponent($componentscatalogs_id);
     $rand = mt_rand();
     $pmComponent = new PluginMonitoringComponent();
     $pmCommand = new PluginMonitoringCommand();
     $pmCheck = new PluginMonitoringCheck();
     $calendar = new Calendar();
     echo "<form method='post' name='componentscatalog_component_form{$rand}' id='componentscatalog_component_form{$rand}' action=\"" . $CFG_GLPI["root_doc"] . "/plugins/monitoring/front/componentscatalog_component.form.php\">";
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr>";
     echo "<th>";
     echo __('Associated components', 'monitoring');
     echo "</th>";
     echo "</tr>";
     echo "</table>";
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr>";
     echo "<th width='10'>&nbsp;</th>";
     echo "<th>" . __('Name') . "</th>";
     echo "<th>" . __('Command name', 'monitoring') . "</th>";
     echo "<th>" . __('Check definition', 'monitoring') . "</th>";
     echo "<th>" . __('Check period', 'monitoring') . "</th>";
     echo "<th>" . __('Remote check', 'monitoring') . "</th>";
     echo "</tr>";
     $used = array();
     $query = "SELECT * FROM `" . $this->getTable() . "`\n         WHERE `plugin_monitoring_componentscalalog_id`='" . $componentscatalogs_id . "'";
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         $used[] = $data['plugin_monitoring_components_id'];
         $pmComponent->getFromDB($data['plugin_monitoring_components_id']);
         echo "<tr>";
         echo "<td>";
         echo "<input type='checkbox' name='item[" . $data["id"] . "]' value='1'>";
         echo "</td>";
         echo "<td class='center'>";
         echo $pmComponent->getLink(1);
         echo "</td>";
         echo "<td class='center'>";
         $pmCommand->getFromDB($pmComponent->fields['plugin_monitoring_commands_id']);
         echo $pmCommand->getLink();
         echo "</td>";
         echo "<td class='center'>";
         $pmCheck->getFromDB($pmComponent->fields['plugin_monitoring_checks_id']);
         echo $pmCheck->getLink();
         echo "</td>";
         echo "<td class='center'>";
         $calendar->getFromDB($pmComponent->fields['calendars_id']);
         echo $calendar->getLink();
         echo "</td>";
         echo "<td class='center'>";
         if ($pmComponent->fields['remotesystem'] == '') {
             echo "-";
         } else {
             echo $pmComponent->fields['remotesystem'];
         }
         echo "</td>";
         echo "</tr>";
     }
     Html::openArrowMassives("componentscatalog_host_form{$rand}", true);
     Html::closeArrowMassives(array('deleteitem' => _sx('button', 'Delete permanently')));
     Html::closeForm();
     echo "</table>";
 }
 /**
  * Compute next creation date of a ticket
  *
  * New parameter in  version 0.84 : $calendars_id
  *
  * @param $begin_date      datetime    Begin date of the recurrent ticket
  * @param $end_date        datetime    End date of the recurrent ticket
  * @param $periodicity     timestamp   Periodicity of creation
  * @param $create_before   timestamp   Create before specific timestamp
  * @param $calendars_id    integer     ID of the calendar to used
  *
  * @return datetime next creation date
  **/
 function computeNextCreationDate($begin_date, $end_date, $periodicity, $create_before, $calendars_id)
 {
     if (empty($begin_date) || $begin_date == 'NULL') {
         return 'NULL';
     }
     if (!empty($end_date) && $end_date != 'NULL') {
         if (strtotime($end_date) < time()) {
             return 'NULL';
         }
     }
     $check = true;
     if (preg_match('/([0-9]+)MONTH/', $periodicity) || preg_match('/([0-9]+)YEAR/', $periodicity)) {
         $check = false;
     }
     if ($check && $create_before > $periodicity) {
         Session::addMessageAfterRedirect(__('Invalid frequency. It must be greater than the preliminary creation.'), false, ERROR);
         return 'NULL';
     }
     if ($periodicity != 0) {
         // Standard time computation
         $timestart = strtotime($begin_date) - $create_before;
         $now = time();
         if ($now > $timestart) {
             $value = $periodicity;
             $step = "second";
             if (preg_match('/([0-9]+)MONTH/', $periodicity, $matches)) {
                 $value = $matches[1];
                 $step = 'MONTH';
             } else {
                 if (preg_match('/([0-9]+)YEAR/', $periodicity, $matches)) {
                     $value = $matches[1];
                     $step = 'YEAR';
                 } else {
                     if ($value % DAY_TIMESTAMP == 0) {
                         $value = $value / DAY_TIMESTAMP;
                         $step = "DAY";
                     } else {
                         $value = $value / HOUR_TIMESTAMP;
                         $step = "HOUR";
                     }
                 }
             }
             while ($timestart < $now) {
                 $timestart = strtotime("+ {$value} {$step}", $timestart);
             }
         }
         // Time start over end date
         if (!empty($end_date) && $end_date != 'NULL') {
             if ($timestart > strtotime($end_date)) {
                 return 'NULL';
             }
         }
         $calendar = new Calendar();
         if ($calendars_id && $calendar->getFromDB($calendars_id)) {
             $durations = $calendar->getDurationsCache();
             if (array_sum($durations) > 0) {
                 // working days exists
                 while (!$calendar->isAWorkingDay($timestart)) {
                     $timestart = strtotime("+ 1 day", $timestart);
                 }
             }
         }
         return date("Y-m-d H:i:s", $timestart);
     }
     return 'NULL';
 }
 static function deleteGroupTicket(Group_Ticket $item)
 {
     global $DB;
     $ticket = new Ticket();
     $ptAssignGroup = new PluginTimelineticketAssignGroup();
     $ticket->getFromDB($item->fields['tickets_id']);
     $calendar = new Calendar();
     $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
     $query = "SELECT MAX(`date`) AS datedebut, id\n                FROM `" . $ptAssignGroup->getTable() . "`\n                WHERE `tickets_id` = '" . $item->fields['tickets_id'] . "'\n                  AND `groups_id`='" . $item->fields['groups_id'] . "'\n                  AND `delay` IS NULL";
     $result = $DB->query($query);
     $datedebut = '';
     $input = array();
     if ($result && $DB->numrows($result)) {
         $datedebut = $DB->result($result, 0, 'datedebut');
         $input['id'] = $DB->result($result, 0, 'id');
     } else {
         return;
     }
     if (!$datedebut) {
         $delay = 0;
         // Utilisation calendrier
     } else {
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             $delay = $calendar->getActiveTimeBetween($datedebut, $_SESSION["glpi_currenttime"]);
         } else {
             // cas 24/24 - 7/7
             $delay = strtotime($_SESSION["glpi_currenttime"]) - strtotime($datedebut);
         }
     }
     $input['delay'] = $delay;
     $ptAssignGroup->update($input);
 }
Ejemplo n.º 19
0
 function post_addItem()
 {
     global $CFG_GLPI;
     if (isset($this->input['_planningrecall'])) {
         $this->input['_planningrecall']['items_id'] = $this->fields['id'];
         PlanningRecall::manageDatas($this->input['_planningrecall']);
     }
     $donotif = $CFG_GLPI["use_mailing"];
     if (isset($this->fields["begin"]) && !empty($this->fields["begin"])) {
         Planning::checkAlreadyPlanned($this->fields["users_id_tech"], $this->fields["begin"], $this->fields["end"], array($this->getType() => array($this->fields["id"])));
         $calendars_id = Entity::getUsedConfig('calendars_id', $this->input["_job"]->fields['entities_id']);
         $calendar = new Calendar();
         // Using calendar
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             if (!$calendar->isAWorkingHour(strtotime($this->fields["begin"]))) {
                 Session::addMessageAfterRedirect(__('Start of the selected timeframe is not a working hour.'), false, ERROR);
             }
             if (!$calendar->isAWorkingHour(strtotime($this->fields["end"]))) {
                 Session::addMessageAfterRedirect(__('End of the selected timeframe is not a working hour.'), false, ERROR);
             }
         }
     }
     $this->input["_job"]->updateDateMod($this->input[$this->input["_job"]->getForeignKeyField()]);
     if (isset($this->input["actiontime"]) && $this->input["actiontime"] > 0) {
         $this->input["_job"]->updateActionTime($this->input[$this->input["_job"]->getForeignKeyField()]);
     }
     //change status only if input change
     if (isset($this->input['_status']) && $this->input['_status'] != $this->input['_job']->fields['status']) {
         $update['status'] = $this->input['_status'];
         $update['id'] = $this->input['_job']->fields['id'];
         $update['_disablenotif'] = true;
         $this->input['_job']->update($update);
     }
     if (!empty($this->fields['begin']) && $this->input["_job"]->isStatusExists(CommonITILObject::PLANNED) && ($this->input["_job"]->fields["status"] == CommonITILObject::INCOMING || $this->input["_job"]->fields["status"] == CommonITILObject::ASSIGNED)) {
         $input2['id'] = $this->input["_job"]->getID();
         $input2['status'] = CommonITILObject::PLANNED;
         $input2['_disablenotif'] = true;
         $this->input["_job"]->update($input2);
     }
     if ($donotif) {
         $options = array('task_id' => $this->fields["id"], 'is_private' => $this->isPrivate());
         NotificationEvent::raiseEvent('add_task', $this->input["_job"], $options);
     }
     // Add log entry in the ITIL object
     $changes[0] = 0;
     $changes[1] = '';
     $changes[2] = $this->fields['id'];
     Log::history($this->getField($this->input["_job"]->getForeignKeyField()), $this->input["_job"]->getTYpe(), $changes, $this->getType(), Log::HISTORY_ADD_SUBITEM);
 }
 function showComponents($componentscatalogs_id)
 {
     global $DB, $LANG, $CFG_GLPI;
     $this->addComponent($componentscatalogs_id);
     $rand = mt_rand();
     $pmComponent = new PluginMonitoringComponent();
     $pmCommand = new PluginMonitoringCommand();
     $pmCheck = new PluginMonitoringCheck();
     $calendar = new Calendar();
     echo "<form method='post' name='componentscatalog_component_form{$rand}' id='componentscatalog_component_form{$rand}' action=\"" . $CFG_GLPI["root_doc"] . "/plugins/monitoring/front/componentscatalog_component.form.php\">";
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr>";
     echo "<th>";
     echo $LANG['plugin_monitoring']['component'][2];
     echo "</th>";
     echo "</tr>";
     echo "</table>";
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr>";
     echo "<th width='10'>&nbsp;</th>";
     echo "<th>" . $LANG['common'][16] . "</th>";
     echo "<th>" . $LANG['plugin_monitoring']['command'][2] . "</th>";
     echo "<th>" . $LANG['plugin_monitoring']['check'][0] . "</th>";
     echo "<th>" . $LANG['plugin_monitoring']['host'][9] . "</th>";
     echo "<th>" . $LANG['plugin_monitoring']['service'][8] . "</th>";
     echo "</tr>";
     $used = array();
     $query = "SELECT * FROM `" . $this->getTable() . "`\n         WHERE `plugin_monitoring_componentscalalog_id`='" . $componentscatalogs_id . "'";
     $result = $DB->query($query);
     while ($data = $DB->fetch_array($result)) {
         $used[] = $data['plugin_monitoring_components_id'];
         $pmComponent->getFromDB($data['plugin_monitoring_components_id']);
         echo "<tr>";
         echo "<td>";
         echo "<input type='checkbox' name='item[" . $data["id"] . "]' value='1'>";
         echo "</td>";
         echo "<td class='center'>";
         echo $pmComponent->getLink(1);
         echo "</td>";
         echo "<td class='center'>";
         $pmCommand->getFromDB($pmComponent->fields['plugin_monitoring_commands_id']);
         echo $pmCommand->getLink();
         echo "</td>";
         echo "<td class='center'>";
         $pmCheck->getFromDB($pmComponent->fields['plugin_monitoring_checks_id']);
         echo $pmCheck->getLink();
         echo "</td>";
         echo "<td class='center'>";
         $calendar->getFromDB($pmComponent->fields['calendars_id']);
         echo $calendar->getLink();
         echo "</td>";
         echo "<td class='center'>";
         if ($pmComponent->fields['remotesystem'] == '') {
             echo "-";
         } else {
             echo $pmComponent->fields['remotesystem'];
         }
         echo "</td>";
         echo "</tr>";
     }
     openArrowMassive("componentscatalog_host_form{$rand}", true);
     closeArrowMassive('deleteitem', $LANG['buttons'][6]);
     echo "</table>";
 }
Ejemplo n.º 21
0
 /**
  * @since version 0.84 (before in entitydata.class)
  *
  * @param $entity Entity object
  **/
 static function showHelpdeskOptions(Entity $entity)
 {
     global $CFG_GLPI;
     $ID = $entity->getField('id');
     if (!$entity->can($ID, READ) || !Session::haveRightsOr(self::$rightname, array(self::READHELPDESK, self::UPDATEHELPDESK))) {
         return false;
     }
     $canedit = Session::haveRight(self::$rightname, self::UPDATEHELPDESK) && Session::haveAccessToEntity($ID);
     echo "<div class='spaced'>";
     if ($canedit) {
         echo "<form method='post' name=form action='" . Toolbox::getItemTypeFormURL(__CLASS__) . "'>";
     }
     echo "<table class='tab_cadre_fixe'>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . _n('Ticket template', 'Ticket templates', 1) . "</td>";
     echo "<td colspan='2'>";
     $toadd = array();
     if ($ID != 0) {
         $toadd = array(self::CONFIG_PARENT => __('Inheritance of the parent entity'));
     }
     $options = array('value' => $entity->fields["tickettemplates_id"], 'entity' => $ID, 'toadd' => $toadd);
     TicketTemplate::dropdown($options);
     if ($entity->fields["tickettemplates_id"] == self::CONFIG_PARENT && $ID != 0) {
         echo "<font class='green'>&nbsp;&nbsp;";
         $tt = new TicketTemplate();
         $tid = self::getUsedConfig('tickettemplates_id', $ID, '', 0);
         if (!$tid) {
             echo Dropdown::EMPTY_VALUE;
         } else {
             if ($tt->getFromDB($tid)) {
                 echo $tt->getLink();
             }
         }
         echo "</font>";
     }
     echo "</td></tr>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . __('Calendar') . "</td>";
     echo "<td colspan='2'>";
     $options = array('value' => $entity->fields["calendars_id"], 'emptylabel' => __('24/7'));
     if ($ID != 0) {
         $options['toadd'] = array(self::CONFIG_PARENT => __('Inheritance of the parent entity'));
     }
     Calendar::dropdown($options);
     if ($entity->fields["calendars_id"] == self::CONFIG_PARENT && $ID != 0) {
         echo "<font class='green'>&nbsp;&nbsp;";
         $calendar = new Calendar();
         $cid = self::getUsedConfig('calendars_id', $ID, '', 0);
         if (!$cid) {
             _e('24/7');
         } else {
             if ($calendar->getFromDB($cid)) {
                 echo $calendar->getLink();
             }
         }
         echo "</font>";
     }
     echo "</td></tr>";
     echo "<tr class='tab_bg_1'><td colspan='2'>" . __('Tickets default type') . "</td>";
     echo "<td colspan='2'>";
     $toadd = array();
     if ($ID != 0) {
         $toadd = array(self::CONFIG_PARENT => __('Inheritance of the parent entity'));
     }
     Ticket::dropdownType('tickettype', array('value' => $entity->fields["tickettype"], 'toadd' => $toadd));
     if ($entity->fields['tickettype'] == self::CONFIG_PARENT && $ID != 0) {
         echo "<font class='green'>&nbsp;&nbsp;";
         echo Ticket::getTicketTypeName(self::getUsedConfig('tickettype', $ID, '', Ticket::INCIDENT_TYPE));
         echo "</font>";
     }
     echo "</td></tr>";
     echo "<tr class='tab_bg_1'><td  colspan='2'>" . __('Automatic assignment of tickets') . "</td>";
     echo "<td colspan='2'>";
     $autoassign = self::getAutoAssignMode();
     if ($ID == 0) {
         unset($autoassign[self::CONFIG_PARENT]);
     }
     Dropdown::showFromArray('auto_assign_mode', $autoassign, array('value' => $entity->fields["auto_assign_mode"]));
     if ($entity->fields['auto_assign_mode'] == self::CONFIG_PARENT && $ID != 0) {
         $auto_assign_mode = self::getUsedConfig('auto_assign_mode', $entity->fields['entities_id']);
         echo "<font class='green'>&nbsp;&nbsp;";
         echo $autoassign[$auto_assign_mode];
         echo "</font>";
     }
     echo "</td></tr>";
     echo "<tr><th colspan='4'>" . __('Automatic closing configuration') . "</th></tr>";
     echo "<tr class='tab_bg_1'>" . "<td colspan='2'>" . __('Automatic closing of solved tickets after') . "</td>";
     echo "<td colspan='2'>";
     $autoclose = array(self::CONFIG_PARENT => __('Inheritance of the parent entity'), self::CONFIG_NEVER => __('Never'), 0 => __('Immediatly'));
     if ($ID == 0) {
         unset($autoclose[self::CONFIG_PARENT]);
     }
     Dropdown::showNumber('autoclose_delay', array('value' => $entity->fields['autoclose_delay'], 'min' => 1, 'max' => 99, 'step' => 1, 'toadd' => $autoclose, 'unit' => 'day'));
     if ($entity->fields['autoclose_delay'] == self::CONFIG_PARENT && $ID != 0) {
         $autoclose_mode = self::getUsedConfig('autoclose_delay', $entity->fields['entities_id'], '', self::CONFIG_NEVER);
         echo "<br><font class='green'>&nbsp;&nbsp;";
         if ($autoclose_mode >= 0) {
             printf(_n('%d day', '%d days', $autoclose_mode), $autoclose_mode);
         } else {
             echo $autoclose[$autoclose_mode];
         }
         echo "</font>";
     }
     echo "</td></tr>";
     echo "<tr><th colspan='4'>" . __('Configuring the satisfaction survey') . "</th></tr>";
     echo "<tr class='tab_bg_1'>" . "<td colspan='2'>" . __('Configuring the satisfaction survey') . "</td>";
     echo "<td colspan='2'>";
     /// no inquest case = rate 0
     $typeinquest = array(self::CONFIG_PARENT => __('Inheritance of the parent entity'), 1 => __('Internal survey'), 2 => __('External survey'));
     // No inherit from parent for root entity
     if ($ID == 0) {
         unset($typeinquest[self::CONFIG_PARENT]);
         if ($entity->fields['inquest_config'] == self::CONFIG_PARENT) {
             $entity->fields['inquest_config'] = 1;
         }
     }
     $rand = Dropdown::showFromArray('inquest_config', $typeinquest, $options = array('value' => $entity->fields['inquest_config']));
     echo "</td></tr>\n";
     // Do not display for root entity in inherit case
     if ($entity->fields['inquest_config'] == self::CONFIG_PARENT && $ID != 0) {
         $inquestconfig = self::getUsedConfig('inquest_config', $entity->fields['entities_id']);
         $inquestrate = self::getUsedConfig('inquest_config', $entity->fields['entities_id'], 'inquest_rate');
         echo "<tr class='tab_bg_1'><td colspan='4' class='green center'>";
         if ($inquestrate == 0) {
             _e('Disabled');
         } else {
             echo $typeinquest[$inquestconfig] . '<br>';
             $inqconf = self::getUsedConfig('inquest_config', $entity->fields['entities_id'], 'inquest_delay');
             printf(_n('%d day', '%d days', $inqconf), $inqconf);
             echo "<br>";
             //TRANS: %d is the percentage. %% to display %
             printf(__('%d%%'), $inquestrate);
             if ($inquestconfig == 2) {
                 echo "<br>";
                 echo self::getUsedConfig('inquest_config', $entity->fields['entities_id'], 'inquest_URL');
             }
         }
         echo "</td></tr>\n";
     }
     echo "<tr class='tab_bg_1'><td colspan='4'>";
     $_POST = array('inquest_config' => $entity->fields['inquest_config'], 'entities_id' => $ID);
     $params = array('inquest_config' => '__VALUE__', 'entities_id' => $ID);
     echo "<div id='inquestconfig'>";
     include GLPI_ROOT . '/ajax/ticketsatisfaction.php';
     echo "</div>\n";
     echo "</td></tr>";
     if ($canedit) {
         echo "<tr class='tab_bg_2'>";
         echo "<td class='center' colspan='4'>";
         echo "<input type='hidden' name='id' value='" . $entity->fields["id"] . "'>";
         echo "<input type='submit' name='update' value=\"" . _sx('button', 'Save') . "\"\n                  class='submit'>";
         echo "</td></tr>";
         echo "</table>";
         Html::closeForm();
     } else {
         echo "</table>";
     }
     echo "</div>";
     Ajax::updateItemOnSelectEvent("dropdown_inquest_config{$rand}", "inquestconfig", $CFG_GLPI["root_doc"] . "/ajax/ticketsatisfaction.php", $params);
 }
 /**
  * Display form for service configuration
  *
  * @param $items_id integer ID
  * @param $options array
  *
  *@return bool true if form is ok
  *
  **/
 function showForm($items_id, $options = array())
 {
     $pMonitoringCommand = new PluginMonitoringCommand();
     if ($items_id == '0') {
         $this->getEmpty();
     } else {
         $this->getFromDB($items_id);
     }
     $this->showFormHeader($options);
     echo "<tr>";
     echo "<td>";
     echo __('Template name') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     echo "<input type='hidden' name='is_template' value='1' />";
     $objectName = autoName($this->fields["name"], "name", 1, $this->getType());
     Html::autocompletionTextField($this, 'name', array('value' => $objectName));
     echo "</td>";
     // * commande
     echo "<td>";
     echo __('Command', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td align='center'>";
     if ($this->fields['is_template'] == '1') {
         $pMonitoringCommand->getFromDB($this->fields['plugin_monitoring_commands_id']);
         echo $pMonitoringCommand->getLink(1);
     } else {
         $pMonitoringCommand->getFromDB($this->fields['plugin_monitoring_commands_id']);
         Dropdown::show("PluginMonitoringCommand", array('name' => 'plugin_monitoring_commands_id', 'value' => $this->fields['plugin_monitoring_commands_id']));
     }
     echo "</td>";
     echo "</tr>";
     echo "<tr>";
     // * checks
     echo "<td>" . __('Check definition', 'monitoring') . "&nbsp;:</td>";
     echo "<td align='center'>";
     if ($this->fields['is_template'] == '1') {
         $pMonitoringCheck = new PluginMonitoringCheck();
         $pMonitoringCheck->getFromDB($this->fields['plugin_monitoring_checks_id']);
         echo $pMonitoringCheck->getLink(1);
     } else {
         Dropdown::show("PluginMonitoringCheck", array('name' => 'plugin_monitoring_checks_id', 'value' => $this->fields['plugin_monitoring_checks_id']));
     }
     echo "</td>";
     // * active check
     echo "<td>";
     echo __('Active checks enable', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td align='center'>";
     if ($this->fields['is_template'] == '1') {
         echo Dropdown::getYesNo($this->fields['active_checks_enabled']);
     } else {
         Dropdown::showYesNo("active_checks_enabled", $this->fields['active_checks_enabled']);
     }
     echo "</td>";
     echo "</tr>";
     echo "<tr>";
     // * passive check
     echo "<td>";
     echo __('Passive checks enable', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td align='center'>";
     if ($this->fields['is_template'] == '1') {
         echo Dropdown::getYesNo($this->fields['passive_checks_enabled']);
     } else {
         Dropdown::showYesNo("passive_checks_enabled", $this->fields['passive_checks_enabled']);
     }
     echo "</td>";
     // * calendar
     echo "<td>" . __('Check period', 'monitoring') . "&nbsp;:</td>";
     echo "<td align='center'>";
     if ($this->fields['is_template'] == '1') {
         $calendar = new Calendar();
         $calendar->getFromDB($this->fields['calendars_id']);
         echo $calendar->getLink(1);
     } else {
         dropdown::show("Calendar", array('name' => 'calendars_id', 'value' => $this->fields['calendars_id']));
     }
     echo "</td>";
     echo "</tr>";
     echo "<tr>";
     echo "<th colspan='4'>" . __('Remote check', 'monitoring') . "</th>";
     echo "</tr>";
     echo "<tr>";
     // * remotesystem
     echo "<td>";
     echo __('Utility used for remote check', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     $input = array();
     $input[''] = '------';
     $input['byssh'] = __('By ssh', 'monitoring');
     $input['nrpe'] = 'nrpe';
     $input['nsca'] = 'nsca';
     if ($this->fields['is_template'] == '1') {
         echo $input[$this->fields['remotesystem']];
     } else {
         Dropdown::showFromArray("remotesystem", $input, array('value' => $this->fields['remotesystem']));
     }
     echo "</td>";
     // * is_argument
     echo "<td>";
     echo __('Use arguments (Only for NRPE)', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     if ($this->fields['is_template'] == '1') {
         echo Dropdown::getYesNo($this->fields['is_arguments']);
     } else {
         Dropdown::showYesNo("is_arguments", $this->fields['is_arguments']);
     }
     echo "</td>";
     echo "</tr>";
     echo "<tr>";
     // alias command
     echo "<td>";
     echo __('Alias command if required (Only for NRPE)', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     if ($this->fields['is_template'] == '1') {
         echo "<input type='text' name='alias_commandservice' value='" . $this->fields['alias_command'] . "' />";
     } else {
         echo "<input type='text' name='alias_command' value='" . $this->fields['alias_command'] . "' />";
     }
     echo "</td>";
     echo "<td>";
     echo __('Command link (used for graphs generation)', 'monitoring') . "&nbsp;:";
     echo "</td>";
     echo "<td>";
     if ($this->fields['is_template'] == '1') {
         $pMonitoringCommand->getFromDB($this->fields['aliasperfdata_commands_id']);
         echo $pMonitoringCommand->getLink(1);
     } else {
         $pMonitoringCommand->getFromDB($this->fields['aliasperfdata_commands_id']);
         Dropdown::show("PluginMonitoringCommand", array('name' => 'aliasperfdata_commands_id', 'value' => $this->fields['aliasperfdata_commands_id']));
     }
     echo "</td>";
     echo "</tr>";
     // * Manage arguments
     $array = array();
     $a_displayarg = array();
     if (isset($pMonitoringCommand->fields['command_line'])) {
         preg_match_all("/\\\$(ARG\\d+)\\\$/", $pMonitoringCommand->fields['command_line'], $array);
         $a_arguments = importArrayFromDB($this->fields['arguments']);
         foreach ($array[0] as $arg) {
             if (strstr($arg, "ARG")) {
                 $arg = str_replace('$', '', $arg);
                 if (!isset($a_arguments[$arg])) {
                     $a_arguments[$arg] = '';
                 }
                 $a_displayarg[$arg] = $a_arguments[$arg];
             }
         }
     }
     if (count($a_displayarg) > 0) {
         $a_argtext = importArrayFromDB($pMonitoringCommand->fields['arguments']);
         echo "<tr>";
         echo "<th colspan='4'>" . __('Arguments', 'monitoring') . "&nbsp;</th>";
         echo "</tr>";
         foreach ($a_displayarg as $key => $value) {
             echo "<tr>";
             echo "<th>" . $key . "</th>";
             echo "<td colspan='2'>";
             if (isset($a_argtext[$key])) {
                 echo nl2br($a_argtext[$key]) . "&nbsp;:";
             } else {
                 echo __('Argument', 'monitoring') . "&nbsp;:";
             }
             echo "</td>";
             echo "<td>";
             echo "<input type='text' name='arg[" . $key . "]' value='" . $value . "'/><br/>";
             echo "</td>";
             echo "</tr>";
         }
     }
     $this->showFormButtons($options);
     return true;
 }
Ejemplo n.º 23
0
 /**
  * Generic Function to display Items
  *
  * @param $itemtype              item type
  * @param $ID                    ID of the SEARCH_OPTION item
  * @param $data            array containing data results
  * @param $num                   item num in the request
  * @param $meta                  is a meta item ? (default 0)
  * @param $addobjectparams array added parameters for union search
  *
  * @return string to print
  **/
 static function giveItem($itemtype, $ID, array $data, $num, $meta = 0, array $addobjectparams = array())
 {
     global $CFG_GLPI, $DB;
     $searchopt =& self::getOptions($itemtype);
     if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
         if (isset($searchopt[$ID]['addobjectparams']) && $searchopt[$ID]['addobjectparams']) {
             return self::giveItem($data["TYPE"], $ID, $data, $num, $meta, $searchopt[$ID]['addobjectparams']);
         }
         return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
     }
     if (count($addobjectparams)) {
         $searchopt[$ID] = array_merge($searchopt[$ID], $addobjectparams);
     }
     // Plugin can override core definition for its type
     if ($plug = isPluginItemType($itemtype)) {
         $function = 'plugin_' . $plug['plugin'] . '_giveItem';
         if (function_exists($function)) {
             $out = $function($itemtype, $ID, $data, $num);
             if (!empty($out)) {
                 return $out;
             }
         }
     }
     $NAME = "ITEM_";
     //       if ($meta) {
     //          $NAME = "META_";
     //       }
     if (isset($searchopt[$ID]["table"])) {
         $table = $searchopt[$ID]["table"];
         $field = $searchopt[$ID]["field"];
         $linkfield = $searchopt[$ID]["linkfield"];
         /// TODO try to clean all specific cases using SpecificToDisplay
         switch ($table . '.' . $field) {
             case "glpi_users.name":
                 // USER search case
                 if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
                     $out = "";
                     $count_display = 0;
                     $added = array();
                     $showuserlink = 0;
                     if (Session::haveRight('user', READ)) {
                         $showuserlink = 1;
                     }
                     for ($k = 0; $k < $data[$num]['count']; $k++) {
                         if (isset($data[$num][$k]['name']) && $data[$num][$k]['name'] > 0 || isset($data[$num][$k][2]) && $data[$num][$k][2] != '') {
                             if ($count_display) {
                                 $out .= self::LBBR;
                             }
                             if ($itemtype == 'Ticket') {
                                 if (isset($data[$num][$k]['name']) && $data[$num][$k]['name'] > 0) {
                                     $userdata = getUserName($data[$num][$k]['name'], 2);
                                     $tooltip = "";
                                     if (Session::haveRight('user', READ)) {
                                         $tooltip = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                                     }
                                     $out .= sprintf(__('%1$s %2$s'), $userdata['name'], $tooltip);
                                     $count_display++;
                                 }
                             } else {
                                 $out .= getUserName($data[$num][$k]['name'], $showuserlink);
                                 $count_display++;
                             }
                             // Manage alternative_email for tickets_users
                             if ($itemtype == 'Ticket' && isset($data[$num][$k][2])) {
                                 $split = explode(self::LONGSEP, $data[$num][$k][2]);
                                 for ($l = 0; $l < count($split); $l++) {
                                     $split2 = explode(" ", $split[$l]);
                                     if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
                                         if ($count_display) {
                                             $out .= self::LBBR;
                                         }
                                         $count_display++;
                                         $out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
                                     }
                                 }
                             }
                         }
                     }
                     return $out;
                 }
                 if ($itemtype != 'User') {
                     $toadd = '';
                     if ($itemtype == 'Ticket' && $data[$num][0]['id'] > 0) {
                         $userdata = getUserName($data[$num][0]['id'], 2);
                         $toadd = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                     }
                     $usernameformat = formatUserName($data[$num][0]['id'], $data[$num][0]['name'], $data[$num][0]['realname'], $data[$num][0]['firstname'], 1);
                     return sprintf(__('%1$s %2$s'), $usernameformat, $toadd);
                 }
                 break;
             case "glpi_profiles.name":
                 if ($itemtype == 'User' && $ID == 20) {
                     $out = "";
                     $count_display = 0;
                     $added = array();
                     for ($k = 0; $k < $data[$num]['count']; $k++) {
                         if (strlen(trim($data[$num][$k]['name'])) > 0) {
                             $text = sprintf(__('%1$s - %2$s'), $data[$num][$k]['name'], Dropdown::getDropdownName('glpi_entities', $data[$num][$k]['entities_id']));
                             $comp = '';
                             if ($data[$num][$k]['is_recursive']) {
                                 $comp = __('R');
                                 if ($data[$num][$k]['is_dynamic']) {
                                     $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                                 }
                             }
                             if ($data[$num][$k]['is_dynamic']) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                             }
                             if (!empty($comp)) {
                                 $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                             }
                             if (!in_array($text, $added)) {
                                 if ($count_display) {
                                     $out .= self::LBBR;
                                 }
                                 $count_display++;
                                 $out .= $text;
                                 $added[] = $text;
                             }
                         }
                     }
                     return $out;
                 }
                 break;
             case "glpi_entities.completename":
                 if ($itemtype == 'User') {
                     $out = "";
                     $added = array();
                     $count_display = 0;
                     for ($k = 0; $k < $data[$num]['count']; $k++) {
                         if (strlen(trim($data[$num][$k]['name'])) > 0) {
                             $text = sprintf(__('%1$s - %2$s'), $data[$num][$k]['name'], Dropdown::getDropdownName('glpi_profiles', $data[$num][$k]['profiles_id']));
                             $comp = '';
                             if ($data[$num][$k]['is_recursive']) {
                                 $comp = __('R');
                                 if ($data[$num][$k]['is_dynamic']) {
                                     $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                                 }
                             }
                             if ($data[$num][$k]['is_dynamic']) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                             }
                             if (!empty($comp)) {
                                 $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                             }
                             if (!in_array($text, $added)) {
                                 if ($count_display) {
                                     $out .= self::LBBR;
                                 }
                                 $count_display++;
                                 $out .= $text;
                                 $added[] = $text;
                             }
                         }
                     }
                     return $out;
                 }
                 break;
             case "glpi_documenttypes.icon":
                 if (!empty($data[$num][0]['name'])) {
                     return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$num][0]['name'] . "'>";
                 }
                 return "&nbsp;";
             case "glpi_documents.filename":
                 $doc = new Document();
                 if ($doc->getFromDB($data['id'])) {
                     return $doc->getDownloadLink();
                 }
                 return NOT_AVAILABLE;
             case "glpi_tickets_tickets.tickets_id_1":
                 $out = "";
                 $displayed = array();
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     $linkid = $data[$num][$k]['tickets_id_2'] == $data['id'] ? $data[$num][$k]['name'] : $data[$num][$k]['tickets_id_2'];
                     if ($linkid > 0 && !isset($displayed[$linkid])) {
                         $text = "<a ";
                         $text .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php?id={$linkid}\">";
                         $text .= Dropdown::getDropdownName('glpi_tickets', $linkid) . "</a>";
                         if (count($displayed)) {
                             $out .= self::LBBR;
                         }
                         $displayed[$linkid] = $linkid;
                         $out .= $text;
                     }
                 }
                 return $out;
             case "glpi_problems.id":
                 if ($searchopt[$ID]["datatype"] == 'count') {
                     if ($data[$num][0]['name'] > 0 && Session::haveRight("problem", Problem::READALL)) {
                         if ($itemtype == 'ITILCategory') {
                             $options['criteria'][0]['field'] = 7;
                             $options['criteria'][0]['searchtype'] = 'equals';
                             $options['criteria'][0]['value'] = $data['id'];
                             $options['criteria'][0]['link'] = 'AND';
                         } else {
                             $options['criteria'][0]['field'] = 12;
                             $options['criteria'][0]['searchtype'] = 'equals';
                             $options['criteria'][0]['value'] = 'all';
                             $options['criteria'][0]['link'] = 'AND';
                             $options['metacriteria'][0]['itemtype'] = $itemtype;
                             $options['metacriteria'][0]['field'] = self::getOptionNumber($itemtype, 'name');
                             $options['metacriteria'][0]['searchtype'] = 'equals';
                             $options['metacriteria'][0]['value'] = $data['id'];
                             $options['metacriteria'][0]['link'] = 'AND';
                         }
                         $options['reset'] = 'reset';
                         $out = "<a id='problem{$itemtype}" . $data['id'] . "' ";
                         $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/problem.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                         $out .= $data[$num][0]['name'] . "</a>";
                         return $out;
                     }
                 }
                 break;
             case "glpi_tickets.id":
                 if ($searchopt[$ID]["datatype"] == 'count') {
                     if ($data[$num][0]['name'] > 0 && Session::haveRight("ticket", Ticket::READALL)) {
                         if ($itemtype == 'User') {
                             // Requester
                             if ($ID == 60) {
                                 $options['criteria'][0]['field'] = 4;
                                 $options['criteria'][0]['searchtype'] = 'equals';
                                 $options['criteria'][0]['value'] = $data['id'];
                                 $options['criteria'][0]['link'] = 'AND';
                             }
                             // Writer
                             if ($ID == 61) {
                                 $options['criteria'][0]['field'] = 22;
                                 $options['criteria'][0]['searchtype'] = 'equals';
                                 $options['criteria'][0]['value'] = $data['id'];
                                 $options['criteria'][0]['link'] = 'AND';
                             }
                             // Assign
                             if ($ID == 64) {
                                 $options['criteria'][0]['field'] = 5;
                                 $options['criteria'][0]['searchtype'] = 'equals';
                                 $options['criteria'][0]['value'] = $data['id'];
                                 $options['criteria'][0]['link'] = 'AND';
                             }
                         } else {
                             if ($itemtype == 'ITILCategory') {
                                 $options['criteria'][0]['field'] = 7;
                                 $options['criteria'][0]['searchtype'] = 'equals';
                                 $options['criteria'][0]['value'] = $data['id'];
                                 $options['criteria'][0]['link'] = 'AND';
                             } else {
                                 $options['criteria'][0]['field'] = 12;
                                 $options['criteria'][0]['searchtype'] = 'equals';
                                 $options['criteria'][0]['value'] = 'all';
                                 $options['criteria'][0]['link'] = 'AND';
                                 $options['metacriteria'][0]['itemtype'] = $itemtype;
                                 $options['metacriteria'][0]['field'] = self::getOptionNumber($itemtype, 'name');
                                 $options['metacriteria'][0]['searchtype'] = 'equals';
                                 $options['metacriteria'][0]['value'] = $data['id'];
                                 $options['metacriteria'][0]['link'] = 'AND';
                             }
                         }
                         $options['reset'] = 'reset';
                         $out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
                         $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                         $out .= $data[$num][0]['name'] . "</a>";
                         return $out;
                     }
                 }
                 break;
             case "glpi_tickets.due_date":
             case "glpi_problems.due_date":
             case "glpi_changes.due_date":
                 // Due date + progress
                 if ($ID == 151) {
                     $out = Html::convDate($data[$num][0]['name']);
                     // No due date in waiting status
                     if ($data[$num][0]['status'] == CommonITILObject::WAITING) {
                         return '';
                     }
                     if (empty($data[$num][0]['name'])) {
                         return '';
                     }
                     if ($data[$num][0]['status'] == Ticket::SOLVED || $data[$num][0]['status'] == Ticket::CLOSED) {
                         return $out;
                     }
                     $itemtype = getItemTypeForTable($table);
                     $item = new $itemtype();
                     $item->getFromDB($data['id']);
                     $percentage = 0;
                     $totaltime = 0;
                     $currenttime = 0;
                     if ($item->isField('slas_id') && $item->fields['slas_id'] != 0) {
                         // Have SLA
                         $sla = new SLA();
                         $sla->getFromDB($item->fields['slas_id']);
                         $currenttime = $sla->getActiveTimeBetween($item->fields['date'], date('Y-m-d H:i:s'));
                         $totaltime = $sla->getActiveTimeBetween($item->fields['date'], $data[$num][0]['name']);
                     } else {
                         $calendars_id = Entity::getUsedConfig('calendars_id', $item->fields['entities_id']);
                         if ($calendars_id != 0) {
                             // Ticket entity have calendar
                             $calendar = new Calendar();
                             $calendar->getFromDB($calendars_id);
                             $currenttime = $calendar->getActiveTimeBetween($item->fields['date'], date('Y-m-d H:i:s'));
                             $totaltime = $calendar->getActiveTimeBetween($item->fields['date'], $data[$num][0]['name']);
                         } else {
                             // No calendar
                             $currenttime = strtotime(date('Y-m-d H:i:s')) - strtotime($item->fields['date']);
                             $totaltime = strtotime($data[$num][0]['name']) - strtotime($item->fields['date']);
                         }
                     }
                     if ($totaltime != 0) {
                         $percentage = round(100 * $currenttime / $totaltime);
                     } else {
                         // Total time is null : no active time
                         $percentage = 100;
                     }
                     if ($percentage > 100) {
                         $percentage = 100;
                     }
                     $percentage_text = $percentage;
                     if ($_SESSION['glpiduedatewarning_unit'] == '%') {
                         $less_warn_limit = $_SESSION['glpiduedatewarning_less'];
                         $less_warn = 100 - $percentage;
                     } else {
                         if ($_SESSION['glpiduedatewarning_unit'] == 'hour') {
                             $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * HOUR_TIMESTAMP;
                             $less_warn = $totaltime - $currenttime;
                         } else {
                             if ($_SESSION['glpiduedatewarning_unit'] == 'day') {
                                 $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * DAY_TIMESTAMP;
                                 $less_warn = $totaltime - $currenttime;
                             }
                         }
                     }
                     if ($_SESSION['glpiduedatecritical_unit'] == '%') {
                         $less_crit_limit = $_SESSION['glpiduedatecritical_less'];
                         $less_crit = 100 - $percentage;
                     } else {
                         if ($_SESSION['glpiduedatecritical_unit'] == 'hour') {
                             $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * HOUR_TIMESTAMP;
                             $less_crit = $totaltime - $currenttime;
                         } else {
                             if ($_SESSION['glpiduedatecritical_unit'] == 'day') {
                                 $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * DAY_TIMESTAMP;
                                 $less_crit = $totaltime - $currenttime;
                             }
                         }
                     }
                     $color = $_SESSION['glpiduedateok_color'];
                     if ($less_crit < $less_crit_limit) {
                         $color = $_SESSION['glpiduedatecritical_color'];
                     } else {
                         if ($less_warn < $less_warn_limit) {
                             $color = $_SESSION['glpiduedatewarning_color'];
                         }
                     }
                     //Calculate bar progress
                     $out .= "<div class='center' style='background-color: #ffffff; width: 100%;\n                            border: 1px solid #9BA563; position: relative;' >";
                     $out .= "<div style='position:absolute;'>&nbsp;" . $percentage_text . "%</div>";
                     $out .= "<div class='center' style='background-color: " . $color . ";\n                            width: " . $percentage . "%; height: 12px' ></div>";
                     $out .= "</div>";
                     return $out;
                 }
                 break;
             case "glpi_softwarelicenses.number":
                 if ($data[$num][0]['min'] == -1) {
                     return __('Unlimited');
                 }
                 if (empty($data[$num][0]['name'])) {
                     return 0;
                 }
                 return $data[$num][0]['name'];
             case "glpi_auth_tables.name":
                 return Auth::getMethodName($data[$num][0]['name'], $data[$num][0]['auths_id'], 1, $data[$num][0]['ldapname'] . $data[$num][0]['mailname']);
             case "glpi_reservationitems.comment":
                 if (empty($data[$num][0]['name'])) {
                     return "<a title=\"" . __s('Modify the comment') . "\"\n                           href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . __('None') . "</a>";
                 }
                 return "<a title=\"" . __s('Modify the comment') . "\"\n                        href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . Html::resume_text($data[$num][0]['name']) . "</a>";
             case 'glpi_crontasks.description':
                 $tmp = new CronTask();
                 return $tmp->getDescription($data[$num][0]['name']);
             case 'glpi_changes.status':
                 $status = Change::getStatus($data[$num][0]['name']);
                 return "<img src=\"" . Change::getStatusIconURL($data[$num][0]['name']) . "\"\n                        alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
             case 'glpi_problems.status':
                 $status = Problem::getStatus($data[$num][0]['name']);
                 return "<img src=\"" . Problem::getStatusIconURL($data[$num][0]['name']) . "\"\n                        alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
             case 'glpi_tickets.status':
                 $status = Ticket::getStatus($data[$num][0]['name']);
                 return "<img src=\"" . Ticket::getStatusIconURL($data[$num][0]['name']) . "\"\n                        alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
             case 'glpi_projectstates.name':
                 $out = '';
                 $query = "SELECT `color`\n                         FROM `glpi_projectstates`\n                         WHERE `name` = '" . $data[$num][0]['name'] . "'";
                 foreach ($DB->request($query) as $color) {
                     $color = $color['color'];
                     $out = "<div style=\"background-color:" . $color . ";\">";
                     $name = $data[$num][0]['name'];
                     if (isset($data[$num][0]['trans'])) {
                         $name = $data[$num][0]['trans'];
                     }
                     if ($itemtype == 'ProjectState') {
                         $out .= "<a href='" . $CFG_GLPI["root_doc"] . "/front/projectstate.form.php?id=" . $data[$num][0]["id"] . "'>" . $name . "</a></div>";
                     } else {
                         $out .= $name . "</div>";
                     }
                 }
                 return $out;
             case 'glpi_items_tickets.items_id':
             case 'glpi_items_problems.items_id':
                 if (!empty($data[$num])) {
                     $items = array();
                     foreach ($data[$num] as $key => $val) {
                         if (is_numeric($key)) {
                             if (!empty($val['itemtype']) && ($item = getItemForItemtype($val['itemtype']))) {
                                 if ($item->getFromDB($val['name'])) {
                                     $items[] = $item->getLink(array('comments' => true));
                                 }
                             }
                         }
                     }
                     if (!empty($items)) {
                         return implode("<br>", $items);
                     }
                 }
                 return '&nbsp;';
             case 'glpi_items_tickets.itemtype':
             case 'glpi_items_problems.itemtype':
                 if (!empty($data[$num])) {
                     $itemtypes = array();
                     foreach ($data[$num] as $key => $val) {
                         if (is_numeric($key)) {
                             if (!empty($val['name'])) {
                                 if (substr($val['name'], 0, 6) == 'Plugin') {
                                     $plug = new $val['name']();
                                     $name = $plug->getTypeName();
                                     $itemtypes[] = __($name);
                                 } else {
                                     $itemtypes[] = __($val['name']);
                                 }
                             }
                         }
                     }
                     if (!empty($itemtypes)) {
                         return implode("<br>", $itemtypes);
                     }
                 }
                 return '&nbsp;';
             case 'glpi_tickets.name':
             case 'glpi_problems.name':
             case 'glpi_changes.name':
                 if (isset($data[$num][0]['content']) && isset($data[$num][0]['id']) && isset($data[$num][0]['status'])) {
                     $link = Toolbox::getItemTypeFormURL($itemtype);
                     $out = "<a id='{$itemtype}" . $data[$num][0]['id'] . "' href=\"" . $link;
                     $out .= strstr($link, '?') ? '&amp;' : '?';
                     $out .= 'id=' . $data[$num][0]['id'];
                     // Force solution tab if solved
                     if ($item = getItemForItemtype($itemtype)) {
                         if (in_array($data[$num][0]['status'], $item->getSolvedStatusArray())) {
                             $out .= "&amp;forcetab={$itemtype}\$2";
                         }
                     }
                     $out .= "\">";
                     $name = $data[$num][0]['name'];
                     if ($_SESSION["glpiis_ids_visible"] || empty($data[$num][0]['name'])) {
                         $name = sprintf(__('%1$s (%2$s)'), $name, $data[$num][0]['id']);
                     }
                     $out .= $name . "</a>";
                     $hdecode = Html::entity_decode_deep($data[$num][0]['content']);
                     $content = Toolbox::unclean_cross_side_scripting_deep($hdecode);
                     $out = sprintf(__('%1$s %2$s'), $out, Html::showToolTip(nl2br(Html::Clean($content)), array('applyto' => $itemtype . $data[$num][0]['id'], 'display' => false)));
                     return $out;
                 }
             case 'glpi_ticketvalidations.status':
                 $out = '';
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if ($data[$num][$k]['name']) {
                         $status = TicketValidation::getStatus($data[$num][$k]['name']);
                         $bgcolor = TicketValidation::getStatusColor($data[$num][$k]['name']);
                         $out .= (empty($out) ? '' : self::LBBR) . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
                     }
                 }
                 return $out;
             case 'glpi_ticketsatisfactions.satisfaction':
                 if (self::$output_type == self::HTML_OUTPUT) {
                     return TicketSatisfaction::displaySatisfaction($data[$num][0]['name']);
                 }
                 break;
             case 'glpi_projects._virtual_planned_duration':
                 return Html::timestampToString(ProjectTask::getTotalPlannedDurationForProject($data["id"]), false);
             case 'glpi_projects._virtual_effective_duration':
                 return Html::timestampToString(ProjectTask::getTotalEffectiveDurationForProject($data["id"]), false);
             case 'glpi_cartridgeitems._virtual':
                 return Cartridge::getCount($data["id"], $data[$num][0]['alarm_threshold'], self::$output_type != self::HTML_OUTPUT);
             case 'glpi_printers._virtual':
                 return Cartridge::getCountForPrinter($data["id"], self::$output_type != self::HTML_OUTPUT);
             case 'glpi_consumableitems._virtual':
                 return Consumable::getCount($data["id"], $data[$num][0]['alarm_threshold'], self::$output_type != self::HTML_OUTPUT);
             case 'glpi_links._virtual':
                 $out = '';
                 $link = new Link();
                 if (($item = getItemForItemtype($itemtype)) && $item->getFromDB($data['id']) && $link->getfromDB($data[$num][0]['id']) && $item->fields['entities_id'] == $link->fields['entities_id']) {
                     if (count($data[$num])) {
                         $count_display = 0;
                         foreach ($data[$num] as $val) {
                             if (is_array($val)) {
                                 $links = Link::getAllLinksFor($item, $val);
                                 foreach ($links as $link) {
                                     if ($count_display) {
                                         $out .= self::LBBR;
                                     }
                                     $out .= $link;
                                     $count_display++;
                                 }
                             }
                         }
                     }
                 }
                 return $out;
             case 'glpi_reservationitems._virtual':
                 if ($data[$num][0]['is_active']) {
                     return "<a href='reservation.php?reservationitems_id=" . $data["refID"] . "' title=\"" . __s('See planning') . "\">" . "<img src=\"" . $CFG_GLPI["root_doc"] . "/pics/reservation-3.png\" alt='' title=''></a>";
                 } else {
                     return "&nbsp;";
                 }
         }
     }
     //// Default case
     // Link with plugin tables : need to know left join structure
     if (isset($table)) {
         if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
             if (count($matches) == 2) {
                 $plug = $matches[1];
                 $function = 'plugin_' . $plug . '_giveItem';
                 if (function_exists($function)) {
                     $out = $function($itemtype, $ID, $data, $num);
                     if (!empty($out)) {
                         return $out;
                     }
                 }
             }
         }
     }
     $unit = '';
     if (isset($searchopt[$ID]['unit'])) {
         $unit = $searchopt[$ID]['unit'];
     }
     // Preformat items
     if (isset($searchopt[$ID]["datatype"])) {
         switch ($searchopt[$ID]["datatype"]) {
             case "itemlink":
                 $linkitemtype = getItemTypeForTable($searchopt[$ID]["table"]);
                 $out = "";
                 $count_display = 0;
                 $separate = self::LBBR;
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = self::LBHR;
                 }
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (isset($data[$num][$k]['id'])) {
                         if ($count_display) {
                             $out .= $separate;
                         }
                         $count_display++;
                         $page = $linkitemtype::getFormUrl();
                         $page .= strpos($page, '?') ? '&id' : '?id';
                         $name = Dropdown::getValueWithUnit($data[$num][$k]['name'], $unit);
                         if ($_SESSION["glpiis_ids_visible"] || empty($data[$num][$k]['name'])) {
                             $name = sprintf(__('%1$s (%2$s)'), $name, $data[$num][$k]['id']);
                         }
                         $out .= "<a id='" . $linkitemtype . "_" . $data['id'] . "_" . $data[$num][$k]['id'] . "' href='{$page}=" . $data[$num][$k]['id'] . "'>" . $name . "</a>";
                     }
                 }
                 return $out;
             case "text":
                 $separate = self::LBBR;
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = self::LBHR;
                 }
                 $out = '';
                 $count_display = 0;
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (strlen(trim($data[$num][$k]['name'])) > 0) {
                         if ($count_display) {
                             $out .= $separate;
                         }
                         $count_display++;
                         $text = "";
                         if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
                             $text = Html::clean(Toolbox::unclean_cross_side_scripting_deep(nl2br($data[$num][$k]['name'])));
                         } else {
                             $text = nl2br($data[$num][$k]['name']);
                         }
                         if (self::$output_type == self::HTML_OUTPUT && Toolbox::strlen($text) > $CFG_GLPI['cut']) {
                             $rand = mt_rand();
                             $out .= sprintf(__('%1$s %2$s'), "<span id='text{$rand}'>" . Html::resume_text($text, $CFG_GLPI['cut']) . '</span>', Html::showToolTip($text, array('applyto' => "text{$rand}", 'display' => false)));
                         } else {
                             $out .= $text;
                         }
                     }
                 }
                 return $out;
             case "date":
             case "date_delay":
                 $out = '';
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (is_null($data[$num][$k]['name']) && isset($searchopt[$ID]['emptylabel']) && $searchopt[$ID]['emptylabel']) {
                         $out .= (empty($out) ? '' : self::LBBR) . $searchopt[$ID]['emptylabel'];
                     } else {
                         $out .= (empty($out) ? '' : self::LBBR) . Html::convDate($data[$num][$k]['name']);
                     }
                 }
                 return $out;
             case "datetime":
                 $out = '';
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (is_null($data[$num][$k]['name']) && isset($searchopt[$ID]['emptylabel']) && $searchopt[$ID]['emptylabel']) {
                         $out .= (empty($out) ? '' : self::LBBR) . $searchopt[$ID]['emptylabel'];
                     } else {
                         $out .= (empty($out) ? '' : self::LBBR) . Html::convDateTime($data[$num][$k]['name']);
                     }
                 }
                 return $out;
             case "timestamp":
                 $withseconds = false;
                 if (isset($searchopt[$ID]['withseconds'])) {
                     $withseconds = $searchopt[$ID]['withseconds'];
                 }
                 $withdays = true;
                 if (isset($searchopt[$ID]['withdays'])) {
                     $withdays = $searchopt[$ID]['withdays'];
                 }
                 $out = '';
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     $out .= (empty($out) ? '' : '<br>') . Html::timestampToString($data[$num][$k]['name'], $withseconds, $withdays);
                 }
                 return $out;
             case "email":
                 $out = '';
                 $count_display = 0;
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if ($count_display) {
                         $out .= self::LBBR;
                     }
                     $count_display++;
                     if (!empty($data[$num][$k]['name'])) {
                         $out .= empty($out) ? '' : self::LBBR;
                         $out .= "<a href='mailto:" . $data[$num][$k]['name'] . "'>" . $data[$num][$k]['name'];
                         $out .= "</a>";
                     }
                 }
                 return empty($out) ? "&nbsp;" : $out;
             case "weblink":
                 $orig_link = trim($data[$num][0]['name']);
                 if (!empty($orig_link)) {
                     // strip begin of link
                     $link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
                     $link = preg_replace('/\\/$/', '', $link);
                     if (Toolbox::strlen($link) > $CFG_GLPI["url_maxlength"]) {
                         $link = Toolbox::substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
                     }
                     return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
                 }
                 return "&nbsp;";
             case "count":
             case "number":
                 $out = "";
                 $count_display = 0;
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (strlen(trim($data[$num][$k]['name'])) > 0) {
                         if ($count_display) {
                             $out .= self::LBBR;
                         }
                         $count_display++;
                         if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
                             $out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
                         } else {
                             $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$num][$k]['name'], false, 0));
                             $out .= Dropdown::getValueWithUnit($number, $unit);
                         }
                     }
                 }
                 return $out;
             case "decimal":
                 $out = "";
                 $count_display = 0;
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (strlen(trim($data[$num][$k]['name'])) > 0) {
                         if ($count_display) {
                             $out .= self::LBBR;
                         }
                         $count_display++;
                         if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
                             $out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
                         } else {
                             $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$num][$k]['name']));
                             $out .= Dropdown::getValueWithUnit($number, $unit);
                         }
                     }
                 }
                 return $out;
             case "bool":
                 $out = "";
                 $count_display = 0;
                 for ($k = 0; $k < $data[$num]['count']; $k++) {
                     if (strlen(trim($data[$num][$k]['name'])) > 0) {
                         if ($count_display) {
                             $out .= self::LBBR;
                         }
                         $count_display++;
                         $out .= Dropdown::getValueWithUnit(Dropdown::getYesNo($data[$num][$k]['name']), $unit);
                     }
                 }
                 return $out;
             case "itemtypename":
                 if ($obj = getItemForItemtype($data[$num][0]['name'])) {
                     return $obj->getTypeName();
                 }
                 return "";
             case "language":
                 if (isset($CFG_GLPI['languages'][$data[$num][0]['name']])) {
                     return $CFG_GLPI['languages'][$data[$num][0]['name']][0];
                 }
                 return __('Default value');
         }
     }
     // Manage items with need group by / group_concat
     $out = "";
     $count_display = 0;
     $separate = self::LBBR;
     if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
         $separate = self::LBHR;
     }
     for ($k = 0; $k < $data[$num]['count']; $k++) {
         if (strlen(trim($data[$num][$k]['name'])) > 0) {
             if ($count_display) {
                 $out .= $separate;
             }
             $count_display++;
             // Get specific display if available
             $itemtype = getItemTypeForTable($table);
             if ($item = getItemForItemtype($itemtype)) {
                 $tmpdata = $data[$num][$k];
                 // Copy name to real field
                 $tmpdata[$field] = $data[$num][$k]['name'];
                 $specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true, 'searchopt' => $searchopt[$ID]));
             }
             if (!empty($specific)) {
                 $out .= $specific;
             } else {
                 if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
                     $out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
                 } else {
                     // Empty is 0 or empty
                     if (empty($split[0]) && isset($searchopt[$ID]['emptylabel'])) {
                         $out .= $searchopt[$ID]['emptylabel'];
                     } else {
                         // Trans field exists
                         if (isset($data[$num][$k]['trans']) && !empty($data[$num][$k]['trans'])) {
                             $out .= Dropdown::getValueWithUnit($data[$num][$k]['trans'], $unit);
                         } else {
                             $out .= Dropdown::getValueWithUnit($data[$num][$k]['name'], $unit);
                         }
                     }
                 }
             }
         }
     }
     return $out;
     // Trans in group concat
     if (count($split) == 3 && !empty($split[1])) {
         return Dropdown::getValueWithUnit($split[1], $unit);
     }
     return Dropdown::getValueWithUnit($split[0], $unit);
 }
Ejemplo n.º 24
0
 /**
  * Generic Function to display Items
  *
  * @param $itemtype              item type
  * @param $ID                    ID of the SEARCH_OPTION item
  * @param $data            array containing data results
  * @param $num                   item num in the request
  * @param $meta                  is a meta item ? (default 0)
  * @param $addobjectparams array added parameters for union search
  *
  * @return string to print
  **/
 static function giveItem($itemtype, $ID, array $data, $num, $meta = 0, array $addobjectparams = array())
 {
     global $CFG_GLPI;
     $showuserlink = 0;
     if (Session::haveRight('user', READ)) {
         $showuserlink = 1;
     }
     $searchopt =& self::getOptions($itemtype);
     if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
         if (isset($searchopt[$ID]['addobjectparams']) && $searchopt[$ID]['addobjectparams']) {
             return self::giveItem($data["TYPE"], $ID, $data, $num, $meta, $searchopt[$ID]['addobjectparams']);
         }
         return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
     }
     if (count($addobjectparams)) {
         $searchopt[$ID] = array_merge($searchopt[$ID], $addobjectparams);
     }
     // Plugin can override core definition for its type
     if ($plug = isPluginItemType($itemtype)) {
         $function = 'plugin_' . $plug['plugin'] . '_giveItem';
         if (function_exists($function)) {
             $out = $function($itemtype, $ID, $data, $num);
             if (!empty($out)) {
                 return $out;
             }
         }
     }
     $NAME = "ITEM_";
     if ($meta) {
         $NAME = "META_";
     }
     $table = $searchopt[$ID]["table"];
     $field = $searchopt[$ID]["field"];
     $linkfield = $searchopt[$ID]["linkfield"];
     /// TODO try to clean all specific cases using SpecificToDisplay
     switch ($table . '.' . $field) {
         case "glpi_users.name":
             // USER search case
             if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if ($split[$k] > 0) {
                         if ($count_display) {
                             $out .= "<br>";
                         }
                         $count_display++;
                         if ($itemtype == 'Ticket') {
                             $userdata = getUserName($split[$k], 2);
                             $tooltip = "";
                             if (Session::haveRight('user', READ)) {
                                 $tooltip = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                             }
                             $out .= sprintf(__('%1$s %2$s'), $userdata['name'], $tooltip);
                         } else {
                             $out .= getUserName($split[$k], $showuserlink);
                         }
                     }
                 }
                 // Manage alternative_email for tickets_users
                 if ($itemtype == 'Ticket' && isset($data[$NAME . $num . '_2'])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . '_2']);
                     for ($k = 0; $k < count($split); $k++) {
                         $split2 = explode(" ", $split[$k]);
                         if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
                         }
                     }
                 }
                 return $out;
             }
             if ($itemtype != 'User') {
                 $toadd = '';
                 if ($itemtype == 'Ticket' && $data[$NAME . $num . "_3"] > 0) {
                     $userdata = getUserName($data[$NAME . $num . "_3"], 2);
                     $toadd = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                 }
                 if (Session::haveRight('user', READ)) {
                     $usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 1);
                 } else {
                     $usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 0);
                 }
                 return sprintf(__('%1$s %2$s'), $usernameformat, $toadd);
             }
             break;
         case "glpi_profiles.interface":
             return Profile::getInterfaceName($data[$NAME . $num]);
         case "glpi_profiles.name":
             if ($itemtype == 'User' && $ID == 20) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_entities', $split2[$k]));
                         $comp = '';
                         if ($split3[$k]) {
                             $comp = __(READ);
                             if ($split4[$k]) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                             }
                         }
                         if ($split4[$k]) {
                             $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                         }
                         if (!empty($comp)) {
                             $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_entities.completename":
             if ($itemtype == 'User') {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
                 $added = array();
                 $count_display = 0;
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_profiles', $split2[$k]));
                         $comp = '';
                         if ($split3[$k]) {
                             $comp = __(READ);
                             if ($split4[$k]) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                             }
                         }
                         if ($split4[$k]) {
                             $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                         }
                         if (!empty($comp)) {
                             $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_documenttypes.icon":
             if (!empty($data[$NAME . $num])) {
                 return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$NAME . $num] . "'>";
             }
             return "&nbsp;";
         case "glpi_documents.filename":
             $doc = new Document();
             if ($doc->getFromDB($data['id'])) {
                 return $doc->getDownloadLink();
             }
             return NOT_AVAILABLE;
         case "glpi_deviceharddrives.specificity":
         case "glpi_devicememories.specificity":
         case "glpi_deviceprocessors.specificity":
             return $data[$NAME . $num];
         case "glpi_networkports.mac":
             $out = "";
             if ($itemtype == 'Computer') {
                 $displayed = array();
                 if (!empty($data[$NAME . $num . "_2"])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = Toolbox::strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                     if (!empty($data[$NAME . $num])) {
                         $out .= "<br>";
                     }
                 }
                 if (!empty($data[$NAME . $num])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = Toolbox::strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_contracts.duration":
         case "glpi_contracts.notice":
         case "glpi_contracts.periodicity":
         case "glpi_contracts.billing":
             if (!empty($data[$NAME . $num])) {
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $output = "";
                 foreach ($split as $duration) {
                     $output .= (empty($output) ? '' : '<br>') . sprintf(_n('%d month', '%d months', $duration), $duration);
                 }
                 return $output;
             }
             return "&nbsp;";
         case "glpi_contracts.renewal":
             return Contract::getContractRenewalName($data[$NAME . $num]);
             //          case "glpi_infocoms.sink_time" :
             //             if (!empty($data[$NAME.$num])) {
             //                $split = explode("$$$$", $data[$NAME.$num]);
             //                $out   = '';
             //                foreach ($split as $val) {
             //                   $out .= (empty($out)?'':'<br>');
             //                   if ($val > 0) {
             //                      //TRANS: %d is a number of years
             //                      $out .= sprintf(_n('%d year', '%d years', $val), $val);
             //                   }
             //                }
             //                return $out;
             //             }
             //             return "&nbsp;";
             //
             //          case "glpi_infocoms.warranty_duration" :
             //             if (!empty($data[$NAME.$num])) {
             //                $split = explode("$$$$", $data[$NAME.$num]);
             //                $out   = '';
             //                foreach ($split as $val) {
             //                   $out .= (empty($out)?'':'<br>');
             //                   if ($val > 0) {
             //                      $out .= sprintf(_n('%d month', '%d months', $val), $val);
             //                   }
             //                   if ($val < 0) {
             //                      $out .= __('Lifelong');
             //                   }
             //                }
             //                return $out;
             //             }
             //             return "&nbsp;";
         //          case "glpi_infocoms.sink_time" :
         //             if (!empty($data[$NAME.$num])) {
         //                $split = explode("$$$$", $data[$NAME.$num]);
         //                $out   = '';
         //                foreach ($split as $val) {
         //                   $out .= (empty($out)?'':'<br>');
         //                   if ($val > 0) {
         //                      //TRANS: %d is a number of years
         //                      $out .= sprintf(_n('%d year', '%d years', $val), $val);
         //                   }
         //                }
         //                return $out;
         //             }
         //             return "&nbsp;";
         //
         //          case "glpi_infocoms.warranty_duration" :
         //             if (!empty($data[$NAME.$num])) {
         //                $split = explode("$$$$", $data[$NAME.$num]);
         //                $out   = '';
         //                foreach ($split as $val) {
         //                   $out .= (empty($out)?'':'<br>');
         //                   if ($val > 0) {
         //                      $out .= sprintf(_n('%d month', '%d months', $val), $val);
         //                   }
         //                   if ($val < 0) {
         //                      $out .= __('Lifelong');
         //                   }
         //                }
         //                return $out;
         //             }
         //             return "&nbsp;";
         case "glpi_infocoms.sink_type":
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 $out .= (empty($out) ? '' : '<br>') . Infocom::getAmortTypeName($val);
             }
             return $out;
         case "glpi_infocoms.alert":
             if ($data[$NAME . $num] == pow(2, Alert::END)) {
                 return __s('Warranty expiration date');
             }
             return "";
         case "glpi_contracts.alert":
             switch ($data[$NAME . $num]) {
                 case pow(2, Alert::END):
                     return __('End');
                 case pow(2, Alert::NOTICE):
                     return __('Notice');
                 case pow(2, Alert::END) + pow(2, Alert::NOTICE):
                     return __('End + Notice');
             }
             return "";
         case "glpi_tickets_tickets.tickets_id_1":
             $out = "";
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
             $displayed = array();
             for ($k = 0; $k < count($split); $k++) {
                 $linkid = $split[$k] == $data['id'] ? $split2[$k] : $split[$k];
                 if ($linkid > 0 && !isset($displayed[$linkid])) {
                     $text = "<a ";
                     $text .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php?id={$linkid}\">";
                     $text .= Dropdown::getDropdownName('glpi_tickets', $linkid) . "</a>";
                     if (count($displayed)) {
                         $out .= "<br>";
                     }
                     $displayed[$linkid] = $linkid;
                     $out .= $text;
                 }
             }
             return $out;
         case "glpi_problems.count":
             if ($data[$NAME . $num] > 0 && Session::haveRight("problem", Problem::READALL)) {
                 if ($itemtype == 'ITILCategory') {
                     $options['field'][0] = 7;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = $data['id'];
                     $options['link'][0] = 'AND';
                 }
                 $options['reset'] = 'reset';
                 $out = "<a id='problem{$itemtype}" . $data['id'] . "' ";
                 $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/problem.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                 $out .= $data[$NAME . $num] . "</a>";
             } else {
                 $out = $data[$NAME . $num];
             }
             return $out;
         case "glpi_tickets.count":
             if ($data[$NAME . $num] > 0 && Session::haveRight("ticket", Ticket::READALL)) {
                 if ($itemtype == 'User') {
                     $options['field'][0] = 4;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = $data['id'];
                     $options['link'][0] = 'AND';
                     $options['field'][1] = 22;
                     $options['searchtype'][1] = 'equals';
                     $options['contains'][1] = $data['id'];
                     $options['link'][1] = 'OR';
                     $options['field'][2] = 5;
                     $options['searchtype'][2] = 'equals';
                     $options['contains'][2] = $data['id'];
                     $options['link'][2] = 'OR';
                 } else {
                     if ($itemtype == 'ITILCategory') {
                         $options['field'][0] = 7;
                         $options['searchtype'][0] = 'equals';
                         $options['contains'][0] = $data['id'];
                         $options['link'][0] = 'AND';
                     } else {
                         $options['field'][0] = 12;
                         $options['searchtype'][0] = 'equals';
                         $options['contains'][0] = 'all';
                         $options['link'][0] = 'AND';
                         $options['itemtype2'][0] = $itemtype;
                         $options['field2'][0] = self::getOptionNumber($itemtype, 'name');
                         $options['searchtype2'][0] = 'equals';
                         $options['contains2'][0] = $data['id'];
                         $options['link2'][0] = 'AND';
                     }
                 }
                 $options['reset'] = 'reset';
                 $out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
                 $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                 $out .= $data[$NAME . $num] . "</a>";
             } else {
                 $out = $data[$NAME . $num];
             }
             return $out;
         case "glpi_tickets.due_date":
             // Due date + progress
             if ($ID == 151) {
                 $out = Html::convDate($data[$NAME . $num]);
                 // No due date in waiting status
                 if ($data[$NAME . $num . '_2'] == CommonITILObject::WAITING) {
                     return '';
                 }
                 if (empty($data[$NAME . $num])) {
                     return '';
                 }
                 if ($data[$NAME . $num . '_2'] == Ticket::SOLVED || $data[$NAME . $num . '_2'] == Ticket::CLOSED) {
                     return $data[$NAME . $num];
                 }
                 $ticket = new Ticket();
                 $ticket->getFromDB($data['ITEM_0']);
                 $percentage = 0;
                 $totaltime = 0;
                 $currenttime = 0;
                 if ($ticket->fields['slas_id'] != 0) {
                     // Have SLA
                     $sla = new SLA();
                     $sla->getFromDB($ticket->fields['slas_id']);
                     $currenttime = $sla->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
                     $totaltime = $sla->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
                 } else {
                     $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
                     if ($calendars_id != 0) {
                         // Ticket entity have calendar
                         $calendar = new Calendar();
                         $calendar->getFromDB($calendars_id);
                         $currenttime = $calendar->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
                         $totaltime = $calendar->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
                     } else {
                         // No calendar
                         $currenttime = strtotime(date('Y-m-d H:i:s')) - strtotime($ticket->fields['date']);
                         $totaltime = strtotime($data[$NAME . $num]) - strtotime($ticket->fields['date']);
                     }
                 }
                 if ($totaltime != 0) {
                     $percentage = round(100 * $currenttime / $totaltime);
                 } else {
                     // Total time is null : no active time
                     $percentage = 100;
                 }
                 if ($percentage > 100) {
                     $percentage = 100;
                 }
                 $percentage_text = $percentage;
                 if ($_SESSION['glpiduedatewarning_unit'] == '%') {
                     $less_warn_limit = $_SESSION['glpiduedatewarning_less'];
                     $less_warn = 100 - $percentage;
                 } else {
                     if ($_SESSION['glpiduedatewarning_unit'] == 'hours') {
                         $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * HOUR_TIMESTAMP;
                         $less_warn = $totaltime - $currenttime;
                     } else {
                         if ($_SESSION['glpiduedatewarning_unit'] == 'days') {
                             $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * DAY_TIMESTAMP;
                             $less_warn = $totaltime - $currenttime;
                         }
                     }
                 }
                 if ($_SESSION['glpiduedatecritical_unit'] == '%') {
                     $less_crit_limit = $_SESSION['glpiduedatecritical_less'];
                     $less_crit = 100 - $percentage;
                 } else {
                     if ($_SESSION['glpiduedatecritical_unit'] == 'hours') {
                         $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * HOUR_TIMESTAMP;
                         $less_crit = $totaltime - $currenttime;
                     } else {
                         if ($_SESSION['glpiduedatecritical_unit'] == 'days') {
                             $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * DAY_TIMESTAMP;
                             $less_crit = $totaltime - $currenttime;
                         }
                     }
                 }
                 $color = $_SESSION['glpiduedateok_color'];
                 if ($less_crit < $less_crit_limit) {
                     $color = $_SESSION['glpiduedatecritical_color'];
                 } else {
                     if ($less_warn < $less_warn_limit) {
                         $color = $_SESSION['glpiduedatewarning_color'];
                     }
                 }
                 //Calculate bar progress
                 $out .= "<div class='center' style='background-color: #ffffff; width: 100%;\n                         border: 1px solid #9BA563;' >";
                 $out .= "<div style='position:absolute;'>&nbsp;" . $percentage_text . "%</div>";
                 $out .= "<div class='center' style='background-color: " . $color . ";\n                         width: " . $percentage . "%; height: 12px' ></div>";
                 $out .= "</div>";
                 return $out;
             }
             break;
         case "glpi_softwarelicenses.number":
             if ($data[$NAME . $num . "_2"] == -1) {
                 return __('Unlimited');
             }
             if (empty($data[$NAME . $num])) {
                 return 0;
             }
             return $data[$NAME . $num];
         case "glpi_auth_tables.name":
             return Auth::getMethodName($data[$NAME . $num], $data[$NAME . $num . "_2"], 1, $data[$NAME . $num . "_3"] . $data[$NAME . $num . "_4"]);
         case "glpi_reservationitems.comment":
             if (empty($data[$NAME . $num])) {
                 return "<a title=\"" . __s('Modify the comment') . "\"\n                        href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . __('None') . "</a>";
             }
             return "<a title=\"" . __s('Modify the comment') . "\"\n                     href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . Html::resume_text($data[$NAME . $num]) . "</a>";
         case 'glpi_notifications.mode':
             return Notification::getMode($data[$NAME . $num]);
         case 'glpi_notifications.event':
             $item = NotificationTarget::getInstanceByType($data['itemtype']);
             if ($item) {
                 $events = $item->getAllEvents();
                 if (isset($events[$data[$NAME . $num]])) {
                     return $events[$data[$NAME . $num]];
                 }
             }
             return '';
         case 'glpi_reminders.state':
             return Planning::getState($data[$NAME . $num]);
         case 'glpi_crontasks.description':
             $tmp = new CronTask();
             return $tmp->getDescription($data['id']);
         case 'glpi_crontasks.state':
             return CronTask::getStateName($data[$NAME . $num]);
         case 'glpi_crontasks.mode':
             return CronTask::getModeName($data[$NAME . $num]);
         case 'glpi_crontasks.itemtype':
             if ($plug = isPluginItemType($data[$NAME . $num])) {
                 return $plug['plugin'];
             }
             return '';
         case 'glpi_changes.status':
             $status = Change::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Change::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_problems.status':
             $status = Problem::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Problem::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_tickets.status':
             $status = Ticket::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Ticket::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_tickets.items_id':
             if (!empty($data[$NAME . $num . "_2"]) && ($item = getItemForItemtype($data[$NAME . $num . "_2"]))) {
                 if ($item->getFromDB($data[$NAME . $num])) {
                     return $item->getLink(array('comments' => true));
                 }
             }
             return '&nbsp;';
         case 'glpi_tickets.name':
             if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 $link = Toolbox::getItemTypeFormURL('Ticket');
                 foreach ($split as $val) {
                     if (!empty($val)) {
                         $split2 = self::explodeWithID("\$\$", $val);
                         $out .= "<a id='ticket" . $split2[1] . "' href=\"" . $link;
                         $out .= strstr($link, '?') ? '&amp;' : '?';
                         $out .= 'id=' . $split2[1];
                         $out .= "\">";
                         $name = $split2[0];
                         if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
                             $name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
                         }
                         $out .= $name . "</a><br>";
                     }
                 }
                 return $out;
             }
             $link = Toolbox::getItemTypeFormURL('Ticket');
             $out = "<a id='ticket" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
             $out .= strstr($link, '?') ? '&amp;' : '?';
             $out .= 'id=' . $data[$NAME . $num . "_2"];
             // Force solution tab if solved
             if ($data[$NAME . $num . "_4"] == CommonITILObject::SOLVED) {
                 $out .= "&amp;forcetab=Ticket\$2";
             }
             $out .= "\">";
             $name = $data[$NAME . $num];
             if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                 $name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
             }
             $out .= $name . "</a>";
             $out = sprintf(__('%1$s %2$s'), $out, Html::showToolTip(nl2br($data[$NAME . $num . "_3"]), array('applyto' => 'ticket' . $data[$NAME . $num . "_2"], 'display' => false)));
             return $out;
         case 'glpi_ticketvalidations.status':
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 if (!empty($val)) {
                     $split2 = self::explodeWithID("\$\$", $val);
                     $status = TicketValidation::getStatus($split2[0]);
                     $bgcolor = TicketValidation::getStatusColor($split2[0]);
                     $out .= (empty($out) ? '' : '<br>') . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
                 }
             }
             return $out;
         case 'glpi_ticketsatisfactions.type':
             return TicketSatisfaction::getTypeInquestName($data[$NAME . $num]);
         case 'glpi_ticketsatisfactions.satisfaction':
             return TicketSatisfaction::displaySatisfaction($data[$NAME . $num]);
         case 'glpi_notimportedemails.reason':
             return NotImportedEmail::getReason($data[$NAME . $num]);
         case 'glpi_notimportedemails.messageid':
             $clean = array('<' => '', '>' => '');
             return strtr($data[$NAME . $num], $clean);
     }
     //// Default case
     // Link with plugin tables : need to know left join structure
     if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
         if (count($matches) == 2) {
             $plug = $matches[1];
             $function = 'plugin_' . $plug . '_giveItem';
             if (function_exists($function)) {
                 $out = $function($itemtype, $ID, $data, $num);
                 if (!empty($out)) {
                     return $out;
                 }
             }
         }
     }
     $unit = '';
     if (isset($searchopt[$ID]['unit'])) {
         $unit = $searchopt[$ID]['unit'];
     }
     /// TODO try to use getvalueToDisplay instead of redefine display system
     // Preformat items
     if (isset($searchopt[$ID]["datatype"])) {
         switch ($searchopt[$ID]["datatype"]) {
             case "itemlink":
                 $linkitemtype = getItemTypeForTable($searchopt[$ID]["table"]);
                 if (isset($data[$NAME . $num . "_2"]) && strlen($data[$NAME . $num . "_2"])) {
                     $link = Toolbox::getItemTypeFormURL($linkitemtype);
                     $out = "<a id='" . $itemtype . "_" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
                     $out .= strstr($link, '?') ? '&amp;' : '?';
                     $out .= 'id=' . $data[$NAME . $num . "_2"];
                     if (isset($searchopt[$ID]['forcetab'])) {
                         $out .= "&amp;forcetab=" . $searchopt[$ID]['forcetab'];
                     }
                     $out .= "\">";
                     $name = Dropdown::getValueWithUnit($data[$NAME . $num], $unit);
                     if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                         $name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
                     }
                     $out .= $name . "</a>";
                     return $out;
                 }
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $count_display = 0;
                 $separate = '<br>';
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = '<hr>';
                 }
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $split2 = self::explodeWithID("\$\$", $split[$k]);
                         if (isset($split2[1]) && $split2[1] > 0) {
                             if ($count_display) {
                                 $out .= $separate;
                             }
                             $count_display++;
                             $page = Toolbox::getItemTypeFormURL($linkitemtype);
                             $page .= strpos($page, '?') ? '&id' : '?id';
                             $name = Dropdown::getValueWithUnit($split2[0], $unit);
                             if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
                                 $name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
                             }
                             $out .= "<a id='" . $linkitemtype . "_" . $data['id'] . "_" . $split2[1] . "' href='{$page}=" . $split2[1] . "'>" . $name . "</a>";
                         }
                     }
                 }
                 return $out;
             case "text":
                 $separate = '<br>';
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = '<hr>';
                 }
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 $count_display = 0;
                 foreach ($split as $val) {
                     if (strlen(trim($val)) > 0) {
                         $split2 = self::explodeWithID("\$\$", $val);
                         if ($count_display) {
                             $out .= $separate;
                         }
                         $count_display++;
                         if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
                             $text = Html::clean(Toolbox::unclean_cross_side_scripting_deep(nl2br($split2[0])));
                         } else {
                             $text = nl2br($split2[0]);
                         }
                         if (self::$output_type == self::HTML_OUTPUT && Toolbox::strlen($text) > $CFG_GLPI['cut']) {
                             $rand = mt_rand();
                             $out .= sprintf(__('%1$s %2$s'), "<span id='text{$rand}'>" . Html::resume_text($text, $CFG_GLPI['cut']) . '</span>', Html::showToolTip($text, array('applyto' => "text{$rand}", 'display' => false)));
                         } else {
                             $out .= $text;
                         }
                     }
                 }
                 return $out;
             case "date":
             case "date_delay":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::convDate($val);
                 }
                 return $out;
             case "datetime":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::convDateTime($val);
                 }
                 return $out;
             case "timestamp":
                 $withseconds = false;
                 if (isset($searchopt[$ID]['withseconds'])) {
                     $withseconds = $searchopt[$ID]['withseconds'];
                 }
                 $withdays = true;
                 if (isset($searchopt[$ID]['withdays'])) {
                     $withdays = $searchopt[$ID]['withdays'];
                 }
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::timestampToString($val, $withseconds, $withdays);
                 }
                 return $out;
             case "email":
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $out = '';
                 $count_display = 0;
                 foreach ($split as $val) {
                     $split2 = self::explodeWithID("\$\$", $val);
                     if ($count_display) {
                         $out .= "<br>";
                     }
                     $count_display++;
                     if (!empty($val)) {
                         $out .= empty($out) ? '' : '<br>';
                         $out .= "<a href='mailto:{$split2['0']}'>{$split2['0']}</a>";
                     }
                 }
                 return empty($out) ? "&nbsp;" : $out;
             case "weblink":
                 $orig_link = trim($data[$NAME . $num]);
                 if (!empty($orig_link)) {
                     // strip begin of link
                     $link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
                     $link = preg_replace('/\\/$/', '', $link);
                     if (Toolbox::strlen($link) > $CFG_GLPI["url_maxlength"]) {
                         $link = Toolbox::substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
                     }
                     return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
                 }
                 return "&nbsp;";
             case "number":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
                                 $out .= $searchopt[$ID]['toadd'][$split2[0]];
                             } else {
                                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($split2[0], false, 0));
                                 $out .= Dropdown::getValueWithUnit($number, $unit);
                             }
                         }
                     }
                     return $out;
                 }
                 if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$NAME . $num]])) {
                     return $searchopt[$ID]['toadd'][$data[$NAME . $num]];
                 } else {
                     $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$NAME . $num], false, 0));
                     return Dropdown::getValueWithUnit($number, $unit);
                 }
             case "decimal":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
                                 $out .= $searchopt[$ID]['toadd'][$split2[0]];
                             } else {
                                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($split2[0]));
                                 $out .= Dropdown::getValueWithUnit($number, $unit);
                             }
                         }
                     }
                     return $out;
                 }
                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$NAME . $num]));
                 return Dropdown::getValueWithUnit($number, $unit);
             case "bool":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= Dropdown::getValueWithUnit(Dropdown::getYesNo($split2[0]), $unit);
                         }
                     }
                     return $out;
                 }
                 return Dropdown::getValueWithUnit(Dropdown::getYesNo($data[$NAME . $num]), $unit);
             case "right":
                 return Profile::getRightValue($data[$NAME . $num]);
             case "itemtypename":
                 if ($obj = getItemForItemtype($data[$NAME . $num])) {
                     return $obj->getTypeName();
                 }
                 return "";
             case "language":
                 if (isset($CFG_GLPI['languages'][$data[$NAME . $num]])) {
                     return $CFG_GLPI['languages'][$data[$NAME . $num]][0];
                 }
                 return __('Default value');
         }
     }
     // Manage items with need group by / group_concat
     if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
         $out = "";
         $split = explode("\$\$\$\$", $data[$NAME . $num]);
         $count_display = 0;
         $separate = '<br>';
         if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
             $separate = '<hr>';
         }
         for ($k = 0; $k < count($split); $k++) {
             if (strlen(trim($split[$k])) > 0) {
                 if ($count_display) {
                     $out .= $separate;
                 }
                 $withoutid = self::explodeWithID("\$\$", $split[$k]);
                 $count_display++;
                 // Get specific display if available
                 $itemtype = getItemTypeForTable($table);
                 if ($item = getItemForItemtype($itemtype)) {
                     $tmpdata = array($field => $withoutid[0]);
                     $specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
                 }
                 if (!empty($specific)) {
                     $out .= $specific;
                 } else {
                     $out .= Dropdown::getValueWithUnit($withoutid[0], $unit);
                 }
             }
         }
         return $out;
     }
     // Get specific display if available
     $itemtype = getItemTypeForTable($table);
     if ($item = getItemForItemtype($itemtype)) {
         $tmpdata = array($field => $data[$NAME . $num]);
         if (isset($searchopt[$ID]['additionalfields']) && count($searchopt[$ID]['additionalfields'])) {
             foreach ($searchopt[$ID]['additionalfields'] as $key) {
                 $tmpdata[$key] = $data[$NAME . $num . '_' . $key];
             }
         }
         $specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
         if (!empty($specific)) {
             return $specific;
         }
     }
     // Manage auto CONCAT id
     $split = self::explodeWithID('$$', $data[$NAME . $num]);
     $split[0] = trim($split[0]);
     if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split[0]])) {
         return $searchopt[$ID]['toadd'][$split[0]];
     }
     // Empty is 0 or empty
     if (empty($split[0]) && isset($searchopt[$ID]['emptylabel'])) {
         return $searchopt[$ID]['emptylabel'];
     }
     return Dropdown::getValueWithUnit($split[0], $unit);
 }
Ejemplo n.º 25
0
   function _addContactUser($a_contacts, $users_id, $i) {

      $pmContact              = new PluginMonitoringContact();
      $pmNotificationcommand  = new PluginMonitoringNotificationcommand();
      $pmContacttemplate      = new PluginMonitoringContacttemplate();
      $user                   = new User();
      $calendar               = new Calendar();

      $user->getFromDB($users_id);

      // Get contact template
      $a_pmcontact = current($pmContact->find("`users_id`='".$users_id."'", "", 1));
      if (empty($a_pmcontact) OR
              (isset($a_pmcontact['plugin_monitoring_contacttemplates_id'])
              AND $a_pmcontact['plugin_monitoring_contacttemplates_id'] == '0')) {
         // Use default template
         $a_pmcontact = current($pmContacttemplate->find("`is_default`='1'", "", 1));
      } else {
         // Use contact defined template
         $a_pmcontact = current($pmContacttemplate->find("`id`='".$a_pmcontact['plugin_monitoring_contacttemplates_id']."'", "", 1));
      }
      $a_contacts[$i]['contact_name'] = $user->fields['name'];
      $a_contacts[$i]['alias'] = $user->getName();
      PluginMonitoringToolbox::logIfExtradebug(
         'pm-shinken',
         "- contact ".$user->fields['name']." - ".$user->getName()."\n"
      );
      // Toolbox::logInFile("pm-contacts", "- contact ".serialize($user->fields)."\n");

      if (!isset($a_pmcontact['host_notification_period'])) {
         $a_calendars = current($calendar->find("", "", 1));
         $cal = '24x7';
         if (isset($a_calendars['name'])) {
            $cal = $a_calendars['name'];
         }
         $a_pmcontact['host_notifications_enabled'] = '0';
         $a_pmcontact['service_notifications_enabled'] = '0';
         $a_pmcontact['service_notification_period'] = $cal;
         $a_pmcontact['host_notification_period'] = $cal;
         $a_pmcontact['service_notification_options_w'] = '0';
         $a_pmcontact['service_notification_options_u'] = '0';
         $a_pmcontact['service_notification_options_c'] = '0';
         $a_pmcontact['service_notification_options_r'] = '0';
         $a_pmcontact['service_notification_options_f'] = '0';
         $a_pmcontact['service_notification_options_n'] = '0';
         $a_pmcontact['host_notification_options_d'] = '0';
         $a_pmcontact['host_notification_options_u'] = '0';
         $a_pmcontact['host_notification_options_r'] = '0';
         $a_pmcontact['host_notification_options_f'] = '0';
         $a_pmcontact['host_notification_options_s'] = '0';
         $a_pmcontact['host_notification_options_n'] = '0';
         $a_pmcontact['service_notification_commands'] = '2';
         $a_pmcontact['host_notification_commands'] = '1';
      }
      $a_contacts[$i]['host_notifications_enabled'] = $a_pmcontact['host_notifications_enabled'];
      $a_contacts[$i]['service_notifications_enabled'] = $a_pmcontact['service_notifications_enabled'];

      $calendar->getFromDB($a_pmcontact['service_notification_period']);
      if (isset($calendar->fields['name'])) {
         $a_contacts[$i]['service_notification_period'] = $calendar->fields['name'];
      } else {
         $a_contacts[$i]['service_notification_period'] = '24x7';
      }

      $calendar->getFromDB($a_pmcontact['host_notification_period']);
      if (isset($calendar->fields['name'])) {
         $a_contacts[$i]['host_notification_period'] = $calendar->fields['name'];
      } else {
         $a_contacts[$i]['host_notification_period'] = '24x7';
      }

      $a_servicenotif = array();
      if ($a_pmcontact['service_notification_options_w'] == '1')
         $a_servicenotif[] = "w";
      if ($a_pmcontact['service_notification_options_u'] == '1')
         $a_servicenotif[] = "u";
      if ($a_pmcontact['service_notification_options_c'] == '1')
         $a_servicenotif[] = "c";
      if ($a_pmcontact['service_notification_options_r'] == '1')
         $a_servicenotif[] = "r";
      if ($a_pmcontact['service_notification_options_f'] == '1')
         $a_servicenotif[] = "f";
      if ($a_pmcontact['service_notification_options_n'] == '1')
         $a_servicenotif = array("n");
      if (count($a_servicenotif) == "0")
         $a_servicenotif = array("n");
      $a_contacts[$i]['service_notification_options'] = implode(",", $a_servicenotif);

      $a_hostnotif = array();
      if ($a_pmcontact['host_notification_options_d'] == '1')
         $a_hostnotif[] = "d";
      if ($a_pmcontact['host_notification_options_u'] == '1')
         $a_hostnotif[] = "u";
      if ($a_pmcontact['host_notification_options_r'] == '1')
         $a_hostnotif[] = "r";
      if ($a_pmcontact['host_notification_options_f'] == '1')
         $a_hostnotif[] = "f";
      if ($a_pmcontact['host_notification_options_s'] == '1')
         $a_hostnotif[] = "s";
      if ($a_pmcontact['host_notification_options_n'] == '1')
         $a_hostnotif = array("n");
      if (count($a_hostnotif) == "0")
         $a_hostnotif = array("n");
      $a_contacts[$i]['host_notification_options'] = implode(",", $a_hostnotif);

      $pmNotificationcommand->getFromDB($a_pmcontact['service_notification_commands']);
      if (isset($pmNotificationcommand->fields['command_name'])) {
         $a_contacts[$i]['service_notification_commands'] = PluginMonitoringCommand::$command_prefix . $pmNotificationcommand->fields['command_name'];
      } else {
         $a_contacts[$i]['service_notification_commands'] = '';
      }
      $pmNotificationcommand->getFromDB($a_pmcontact['host_notification_commands']);
      if (isset($pmNotificationcommand->fields['command_name'])) {
         $a_contacts[$i]['host_notification_commands'] = PluginMonitoringCommand::$command_prefix . $pmNotificationcommand->fields['command_name'];
      } else {
         $a_contacts[$i]['host_notification_commands'] = '';
      }

      // Get first email
      $a_emails = UserEmail::getAllForUser($users_id);
      $first = 0;
      foreach ($a_emails as $email) {
         if ($first == 0) {
            $a_contacts[$i]['email'] = $email;
         }
         $first++;
      }
      if (!isset($a_contacts[$i]['email'])) {
         $a_contacts[$i]['email'] = '';
      }
      $a_contacts[$i]['pager'] = $user->fields['phone'];

      if (isset($a_pmcontact['shinken_administrator'])) {
         $a_contacts[$i]['is_admin'] = $a_pmcontact['shinken_administrator'];
      } else {
         $a_contacts[$i]['is_admin'] = self::$shinkenParameters['webui']['contacts']['is_admin'];
      }
      if (isset($a_pmcontact['shinken_can_submit_commands'])) {
         $a_contacts[$i]['can_submit_commands'] = $a_pmcontact['shinken_can_submit_commands'];
      } else {
         $a_contacts[$i]['can_submit_commands'] = self::$shinkenParameters['webui']['contacts']['can_submit_commands'];
      }
      if (empty($user->fields['password'])) {
         $a_contacts[$i]['password'] = self::$shinkenParameters['webui']['contacts']['password'];
      } else {
         $a_contacts[$i]['password'] = $user->fields['password'];
      }

      /*
      TODO:
      address1, address2, ..., address6 are available in Shinken
      */

      return $a_contacts;
   }
Ejemplo n.º 26
0
 private function groups($closed = true)
 {
     global $DB;
     $DB->connect();
     $a_storedate_temp = self::$storedate;
     $a_states = getAllDatasFromTable('glpi_plugin_timelineticket_assigngroups', '', FALSE, 'id');
     $this->assertEquals(3, count($a_states), 'Number of lines in assigngroup table of plugin');
     $ticket = new Ticket();
     $calendar = new Calendar();
     $ticket->getFromDB(1);
     $calendars_id = EntityData::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
     // * 07/
     if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
         $begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[3]);
     } else {
         // case 24/24 - 7/7
         $begin = strtotime($a_storedate_temp[3]) - strtotime($ticket->fields['date']);
     }
     $a_ref = array('id' => '1', 'tickets_id' => '1', 'date' => $a_storedate_temp[3], 'groups_id' => '1', 'begin' => $begin, 'delay' => strtotime($a_storedate_temp[7]) - strtotime($a_storedate_temp[3]));
     $this->assertEquals($a_ref, $a_states[1], '(07/) Group 1');
     // * 14/
     if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
         $begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[9]);
     } else {
         // case 24/24 - 7/7
         $begin = strtotime($a_storedate_temp[9]) - strtotime($ticket->fields['date']);
     }
     $a_ref = array('id' => '2', 'tickets_id' => '1', 'date' => $a_storedate_temp[9], 'groups_id' => '2', 'begin' => $begin, 'delay' => strtotime($a_storedate_temp[13]) - strtotime($a_storedate_temp[9]));
     $this->assertEquals($a_ref, $a_states[2], '(14/) Group 2');
     // * 20/
     if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
         $begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[13]);
     } else {
         // case 24/24 - 7/7
         $begin = strtotime($a_storedate_temp[13]) - strtotime($ticket->fields['date']);
     }
     $a_ref = array('id' => '3', 'tickets_id' => '1', 'date' => $a_storedate_temp[13], 'groups_id' => '1', 'begin' => $begin, 'delay' => NULL);
     $this->assertEquals($a_ref, $a_states[3], '(20/) Group 1');
 }