Get active time between to date time for the active calendar
| public getActiveTimeBetween ( $start, $end, $work_in_days = false ) : timestamp | ||
| $start | datetime begin | |
| $end | datetime end | |
| $work_in_days | boolean force working in days (false by default) | |
| return | timestamp | of delay |
/**
* Compute close delay stat of the current ticket
**/
function computeCloseDelayStat()
{
if (isset($this->fields['id']) && !empty($this->fields['date']) && !empty($this->fields['closedate'])) {
$calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
$calendar = new Calendar();
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
return max(0, $calendar->getActiveTimeBetween($this->fields['date'], $this->fields['closedate']) - $this->fields["waiting_duration"]);
}
// Not calendar defined
return max(0, strtotime($this->fields['closedate']) - strtotime($this->fields['date']) - $this->fields["waiting_duration"]);
}
return 0;
}
/**
* Compute take into account stat of the current ticket
**/
function computeTakeIntoAccountDelayStat()
{
if (isset($this->fields['id']) && !empty($this->fields['date'])) {
$calendars_id = $this->getCalendar();
$calendar = new Calendar();
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
return max(1, $calendar->getActiveTimeBetween($this->fields['date'], $_SESSION["glpi_currenttime"]));
}
// Not calendar defined
return max(1, strtotime($_SESSION["glpi_currenttime"]) - strtotime($this->fields['date']));
}
return 0;
}
/**
* Generic Function to display Items
*
* @param $itemtype item type
* @param $ID ID of the SEARCH_OPTION item
* @param $data array containing data results
* @param $num item num in the request
* @param $meta is a meta item ? (default 0)
* @param $addobjectparams array added parameters for union search
*
* @return string to print
**/
static function giveItem($itemtype, $ID, array $data, $num, $meta = 0, array $addobjectparams = array())
{
global $CFG_GLPI, $DB;
$searchopt =& self::getOptions($itemtype);
if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
if (isset($searchopt[$ID]['addobjectparams']) && $searchopt[$ID]['addobjectparams']) {
return self::giveItem($data["TYPE"], $ID, $data, $num, $meta, $searchopt[$ID]['addobjectparams']);
}
return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
}
if (count($addobjectparams)) {
$searchopt[$ID] = array_merge($searchopt[$ID], $addobjectparams);
}
// Plugin can override core definition for its type
if ($plug = isPluginItemType($itemtype)) {
$function = 'plugin_' . $plug['plugin'] . '_giveItem';
if (function_exists($function)) {
$out = $function($itemtype, $ID, $data, $num);
if (!empty($out)) {
return $out;
}
}
}
$NAME = "ITEM_";
// if ($meta) {
// $NAME = "META_";
// }
if (isset($searchopt[$ID]["table"])) {
$table = $searchopt[$ID]["table"];
$field = $searchopt[$ID]["field"];
$linkfield = $searchopt[$ID]["linkfield"];
/// TODO try to clean all specific cases using SpecificToDisplay
switch ($table . '.' . $field) {
case "glpi_users.name":
// USER search case
if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
$out = "";
$count_display = 0;
$added = array();
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (isset($data[$num][$k]['name']) && $data[$num][$k]['name'] > 0 || isset($data[$num][$k][2]) && $data[$num][$k][2] != '') {
if ($count_display) {
$out .= self::LBBR;
}
if ($itemtype == 'Ticket') {
if (isset($data[$num][$k]['name']) && $data[$num][$k]['name'] > 0) {
$userdata = getUserName($data[$num][$k]['name'], 2);
$tooltip = "";
if (Session::haveRight('user', READ)) {
$tooltip = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
}
$out .= sprintf(__('%1$s %2$s'), $userdata['name'], $tooltip);
$count_display++;
}
} else {
$out .= getUserName($data[$num][$k]['name'], $showuserlink);
$count_display++;
}
// Manage alternative_email for tickets_users
if ($itemtype == 'Ticket' && isset($data[$num][$k][2])) {
$split = explode(self::LONGSEP, $data[$num][$k][2]);
for ($l = 0; $l < count($split); $l++) {
$split2 = explode(" ", $split[$l]);
if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
$out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
}
}
}
}
}
return $out;
}
if ($itemtype != 'User') {
$toadd = '';
if ($itemtype == 'Ticket' && $data[$num][0]['id'] > 0) {
$userdata = getUserName($data[$num][0]['id'], 2);
$toadd = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
}
$usernameformat = formatUserName($data[$num][0]['id'], $data[$num][0]['name'], $data[$num][0]['realname'], $data[$num][0]['firstname'], 1);
return sprintf(__('%1$s %2$s'), $usernameformat, $toadd);
}
break;
case "glpi_profiles.name":
if ($itemtype == 'User' && $ID == 20) {
$out = "";
$count_display = 0;
$added = array();
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
$text = sprintf(__('%1$s - %2$s'), $data[$num][$k]['name'], Dropdown::getDropdownName('glpi_entities', $data[$num][$k]['entities_id']));
$comp = '';
if ($data[$num][$k]['is_recursive']) {
$comp = __('R');
if ($data[$num][$k]['is_dynamic']) {
$comp = sprintf(__('%1$s%2$s'), $comp, ", ");
}
}
if ($data[$num][$k]['is_dynamic']) {
$comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
}
if (!empty($comp)) {
$text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
}
if (!in_array($text, $added)) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
$out .= $text;
$added[] = $text;
}
}
}
return $out;
}
break;
case "glpi_entities.completename":
if ($itemtype == 'User') {
$out = "";
$added = array();
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
$text = sprintf(__('%1$s - %2$s'), $data[$num][$k]['name'], Dropdown::getDropdownName('glpi_profiles', $data[$num][$k]['profiles_id']));
$comp = '';
if ($data[$num][$k]['is_recursive']) {
$comp = __('R');
if ($data[$num][$k]['is_dynamic']) {
$comp = sprintf(__('%1$s%2$s'), $comp, ", ");
}
}
if ($data[$num][$k]['is_dynamic']) {
$comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
}
if (!empty($comp)) {
$text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
}
if (!in_array($text, $added)) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
$out .= $text;
$added[] = $text;
}
}
}
return $out;
}
break;
case "glpi_documenttypes.icon":
if (!empty($data[$num][0]['name'])) {
return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$num][0]['name'] . "'>";
}
return " ";
case "glpi_documents.filename":
$doc = new Document();
if ($doc->getFromDB($data['id'])) {
return $doc->getDownloadLink();
}
return NOT_AVAILABLE;
case "glpi_tickets_tickets.tickets_id_1":
$out = "";
$displayed = array();
for ($k = 0; $k < $data[$num]['count']; $k++) {
$linkid = $data[$num][$k]['tickets_id_2'] == $data['id'] ? $data[$num][$k]['name'] : $data[$num][$k]['tickets_id_2'];
if ($linkid > 0 && !isset($displayed[$linkid])) {
$text = "<a ";
$text .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php?id={$linkid}\">";
$text .= Dropdown::getDropdownName('glpi_tickets', $linkid) . "</a>";
if (count($displayed)) {
$out .= self::LBBR;
}
$displayed[$linkid] = $linkid;
$out .= $text;
}
}
return $out;
case "glpi_problems.id":
if ($searchopt[$ID]["datatype"] == 'count') {
if ($data[$num][0]['name'] > 0 && Session::haveRight("problem", Problem::READALL)) {
if ($itemtype == 'ITILCategory') {
$options['criteria'][0]['field'] = 7;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = $data['id'];
$options['criteria'][0]['link'] = 'AND';
} else {
$options['criteria'][0]['field'] = 12;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = 'all';
$options['criteria'][0]['link'] = 'AND';
$options['metacriteria'][0]['itemtype'] = $itemtype;
$options['metacriteria'][0]['field'] = self::getOptionNumber($itemtype, 'name');
$options['metacriteria'][0]['searchtype'] = 'equals';
$options['metacriteria'][0]['value'] = $data['id'];
$options['metacriteria'][0]['link'] = 'AND';
}
$options['reset'] = 'reset';
$out = "<a id='problem{$itemtype}" . $data['id'] . "' ";
$out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/problem.php?" . Toolbox::append_params($options, '&') . "\">";
$out .= $data[$num][0]['name'] . "</a>";
return $out;
}
}
break;
case "glpi_tickets.id":
if ($searchopt[$ID]["datatype"] == 'count') {
if ($data[$num][0]['name'] > 0 && Session::haveRight("ticket", Ticket::READALL)) {
if ($itemtype == 'User') {
// Requester
if ($ID == 60) {
$options['criteria'][0]['field'] = 4;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = $data['id'];
$options['criteria'][0]['link'] = 'AND';
}
// Writer
if ($ID == 61) {
$options['criteria'][0]['field'] = 22;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = $data['id'];
$options['criteria'][0]['link'] = 'AND';
}
// Assign
if ($ID == 64) {
$options['criteria'][0]['field'] = 5;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = $data['id'];
$options['criteria'][0]['link'] = 'AND';
}
} else {
if ($itemtype == 'ITILCategory') {
$options['criteria'][0]['field'] = 7;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = $data['id'];
$options['criteria'][0]['link'] = 'AND';
} else {
$options['criteria'][0]['field'] = 12;
$options['criteria'][0]['searchtype'] = 'equals';
$options['criteria'][0]['value'] = 'all';
$options['criteria'][0]['link'] = 'AND';
$options['metacriteria'][0]['itemtype'] = $itemtype;
$options['metacriteria'][0]['field'] = self::getOptionNumber($itemtype, 'name');
$options['metacriteria'][0]['searchtype'] = 'equals';
$options['metacriteria'][0]['value'] = $data['id'];
$options['metacriteria'][0]['link'] = 'AND';
}
}
$options['reset'] = 'reset';
$out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
$out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($options, '&') . "\">";
$out .= $data[$num][0]['name'] . "</a>";
return $out;
}
}
break;
case "glpi_tickets.due_date":
case "glpi_problems.due_date":
case "glpi_changes.due_date":
// Due date + progress
if ($ID == 151) {
$out = Html::convDate($data[$num][0]['name']);
// No due date in waiting status
if ($data[$num][0]['status'] == CommonITILObject::WAITING) {
return '';
}
if (empty($data[$num][0]['name'])) {
return '';
}
if ($data[$num][0]['status'] == Ticket::SOLVED || $data[$num][0]['status'] == Ticket::CLOSED) {
return $out;
}
$itemtype = getItemTypeForTable($table);
$item = new $itemtype();
$item->getFromDB($data['id']);
$percentage = 0;
$totaltime = 0;
$currenttime = 0;
if ($item->isField('slas_id') && $item->fields['slas_id'] != 0) {
// Have SLA
$sla = new SLA();
$sla->getFromDB($item->fields['slas_id']);
$currenttime = $sla->getActiveTimeBetween($item->fields['date'], date('Y-m-d H:i:s'));
$totaltime = $sla->getActiveTimeBetween($item->fields['date'], $data[$num][0]['name']);
} else {
$calendars_id = Entity::getUsedConfig('calendars_id', $item->fields['entities_id']);
if ($calendars_id != 0) {
// Ticket entity have calendar
$calendar = new Calendar();
$calendar->getFromDB($calendars_id);
$currenttime = $calendar->getActiveTimeBetween($item->fields['date'], date('Y-m-d H:i:s'));
$totaltime = $calendar->getActiveTimeBetween($item->fields['date'], $data[$num][0]['name']);
} else {
// No calendar
$currenttime = strtotime(date('Y-m-d H:i:s')) - strtotime($item->fields['date']);
$totaltime = strtotime($data[$num][0]['name']) - strtotime($item->fields['date']);
}
}
if ($totaltime != 0) {
$percentage = round(100 * $currenttime / $totaltime);
} else {
// Total time is null : no active time
$percentage = 100;
}
if ($percentage > 100) {
$percentage = 100;
}
$percentage_text = $percentage;
if ($_SESSION['glpiduedatewarning_unit'] == '%') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'];
$less_warn = 100 - $percentage;
} else {
if ($_SESSION['glpiduedatewarning_unit'] == 'hour') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'] * HOUR_TIMESTAMP;
$less_warn = $totaltime - $currenttime;
} else {
if ($_SESSION['glpiduedatewarning_unit'] == 'day') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'] * DAY_TIMESTAMP;
$less_warn = $totaltime - $currenttime;
}
}
}
if ($_SESSION['glpiduedatecritical_unit'] == '%') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'];
$less_crit = 100 - $percentage;
} else {
if ($_SESSION['glpiduedatecritical_unit'] == 'hour') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'] * HOUR_TIMESTAMP;
$less_crit = $totaltime - $currenttime;
} else {
if ($_SESSION['glpiduedatecritical_unit'] == 'day') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'] * DAY_TIMESTAMP;
$less_crit = $totaltime - $currenttime;
}
}
}
$color = $_SESSION['glpiduedateok_color'];
if ($less_crit < $less_crit_limit) {
$color = $_SESSION['glpiduedatecritical_color'];
} else {
if ($less_warn < $less_warn_limit) {
$color = $_SESSION['glpiduedatewarning_color'];
}
}
//Calculate bar progress
$out .= "<div class='center' style='background-color: #ffffff; width: 100%;\n border: 1px solid #9BA563; position: relative;' >";
$out .= "<div style='position:absolute;'> " . $percentage_text . "%</div>";
$out .= "<div class='center' style='background-color: " . $color . ";\n width: " . $percentage . "%; height: 12px' ></div>";
$out .= "</div>";
return $out;
}
break;
case "glpi_softwarelicenses.number":
if ($data[$num][0]['min'] == -1) {
return __('Unlimited');
}
if (empty($data[$num][0]['name'])) {
return 0;
}
return $data[$num][0]['name'];
case "glpi_auth_tables.name":
return Auth::getMethodName($data[$num][0]['name'], $data[$num][0]['auths_id'], 1, $data[$num][0]['ldapname'] . $data[$num][0]['mailname']);
case "glpi_reservationitems.comment":
if (empty($data[$num][0]['name'])) {
return "<a title=\"" . __s('Modify the comment') . "\"\n href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . __('None') . "</a>";
}
return "<a title=\"" . __s('Modify the comment') . "\"\n href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . Html::resume_text($data[$num][0]['name']) . "</a>";
case 'glpi_crontasks.description':
$tmp = new CronTask();
return $tmp->getDescription($data[$num][0]['name']);
case 'glpi_changes.status':
$status = Change::getStatus($data[$num][0]['name']);
return "<img src=\"" . Change::getStatusIconURL($data[$num][0]['name']) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_problems.status':
$status = Problem::getStatus($data[$num][0]['name']);
return "<img src=\"" . Problem::getStatusIconURL($data[$num][0]['name']) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_tickets.status':
$status = Ticket::getStatus($data[$num][0]['name']);
return "<img src=\"" . Ticket::getStatusIconURL($data[$num][0]['name']) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_projectstates.name':
$out = '';
$query = "SELECT `color`\n FROM `glpi_projectstates`\n WHERE `name` = '" . $data[$num][0]['name'] . "'";
foreach ($DB->request($query) as $color) {
$color = $color['color'];
$out = "<div style=\"background-color:" . $color . ";\">";
$name = $data[$num][0]['name'];
if (isset($data[$num][0]['trans'])) {
$name = $data[$num][0]['trans'];
}
if ($itemtype == 'ProjectState') {
$out .= "<a href='" . $CFG_GLPI["root_doc"] . "/front/projectstate.form.php?id=" . $data[$num][0]["id"] . "'>" . $name . "</a></div>";
} else {
$out .= $name . "</div>";
}
}
return $out;
case 'glpi_items_tickets.items_id':
case 'glpi_items_problems.items_id':
if (!empty($data[$num])) {
$items = array();
foreach ($data[$num] as $key => $val) {
if (is_numeric($key)) {
if (!empty($val['itemtype']) && ($item = getItemForItemtype($val['itemtype']))) {
if ($item->getFromDB($val['name'])) {
$items[] = $item->getLink(array('comments' => true));
}
}
}
}
if (!empty($items)) {
return implode("<br>", $items);
}
}
return ' ';
case 'glpi_items_tickets.itemtype':
case 'glpi_items_problems.itemtype':
if (!empty($data[$num])) {
$itemtypes = array();
foreach ($data[$num] as $key => $val) {
if (is_numeric($key)) {
if (!empty($val['name'])) {
if (substr($val['name'], 0, 6) == 'Plugin') {
$plug = new $val['name']();
$name = $plug->getTypeName();
$itemtypes[] = __($name);
} else {
$itemtypes[] = __($val['name']);
}
}
}
}
if (!empty($itemtypes)) {
return implode("<br>", $itemtypes);
}
}
return ' ';
case 'glpi_tickets.name':
case 'glpi_problems.name':
case 'glpi_changes.name':
if (isset($data[$num][0]['content']) && isset($data[$num][0]['id']) && isset($data[$num][0]['status'])) {
$link = Toolbox::getItemTypeFormURL($itemtype);
$out = "<a id='{$itemtype}" . $data[$num][0]['id'] . "' href=\"" . $link;
$out .= strstr($link, '?') ? '&' : '?';
$out .= 'id=' . $data[$num][0]['id'];
// Force solution tab if solved
if ($item = getItemForItemtype($itemtype)) {
if (in_array($data[$num][0]['status'], $item->getSolvedStatusArray())) {
$out .= "&forcetab={$itemtype}\$2";
}
}
$out .= "\">";
$name = $data[$num][0]['name'];
if ($_SESSION["glpiis_ids_visible"] || empty($data[$num][0]['name'])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $data[$num][0]['id']);
}
$out .= $name . "</a>";
$hdecode = Html::entity_decode_deep($data[$num][0]['content']);
$content = Toolbox::unclean_cross_side_scripting_deep($hdecode);
$out = sprintf(__('%1$s %2$s'), $out, Html::showToolTip(nl2br(Html::Clean($content)), array('applyto' => $itemtype . $data[$num][0]['id'], 'display' => false)));
return $out;
}
case 'glpi_ticketvalidations.status':
$out = '';
for ($k = 0; $k < $data[$num]['count']; $k++) {
if ($data[$num][$k]['name']) {
$status = TicketValidation::getStatus($data[$num][$k]['name']);
$bgcolor = TicketValidation::getStatusColor($data[$num][$k]['name']);
$out .= (empty($out) ? '' : self::LBBR) . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
}
}
return $out;
case 'glpi_ticketsatisfactions.satisfaction':
if (self::$output_type == self::HTML_OUTPUT) {
return TicketSatisfaction::displaySatisfaction($data[$num][0]['name']);
}
break;
case 'glpi_projects._virtual_planned_duration':
return Html::timestampToString(ProjectTask::getTotalPlannedDurationForProject($data["id"]), false);
case 'glpi_projects._virtual_effective_duration':
return Html::timestampToString(ProjectTask::getTotalEffectiveDurationForProject($data["id"]), false);
case 'glpi_cartridgeitems._virtual':
return Cartridge::getCount($data["id"], $data[$num][0]['alarm_threshold'], self::$output_type != self::HTML_OUTPUT);
case 'glpi_printers._virtual':
return Cartridge::getCountForPrinter($data["id"], self::$output_type != self::HTML_OUTPUT);
case 'glpi_consumableitems._virtual':
return Consumable::getCount($data["id"], $data[$num][0]['alarm_threshold'], self::$output_type != self::HTML_OUTPUT);
case 'glpi_links._virtual':
$out = '';
$link = new Link();
if (($item = getItemForItemtype($itemtype)) && $item->getFromDB($data['id']) && $link->getfromDB($data[$num][0]['id']) && $item->fields['entities_id'] == $link->fields['entities_id']) {
if (count($data[$num])) {
$count_display = 0;
foreach ($data[$num] as $val) {
if (is_array($val)) {
$links = Link::getAllLinksFor($item, $val);
foreach ($links as $link) {
if ($count_display) {
$out .= self::LBBR;
}
$out .= $link;
$count_display++;
}
}
}
}
}
return $out;
case 'glpi_reservationitems._virtual':
if ($data[$num][0]['is_active']) {
return "<a href='reservation.php?reservationitems_id=" . $data["refID"] . "' title=\"" . __s('See planning') . "\">" . "<img src=\"" . $CFG_GLPI["root_doc"] . "/pics/reservation-3.png\" alt='' title=''></a>";
} else {
return " ";
}
}
}
//// Default case
// Link with plugin tables : need to know left join structure
if (isset($table)) {
if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
if (count($matches) == 2) {
$plug = $matches[1];
$function = 'plugin_' . $plug . '_giveItem';
if (function_exists($function)) {
$out = $function($itemtype, $ID, $data, $num);
if (!empty($out)) {
return $out;
}
}
}
}
}
$unit = '';
if (isset($searchopt[$ID]['unit'])) {
$unit = $searchopt[$ID]['unit'];
}
// Preformat items
if (isset($searchopt[$ID]["datatype"])) {
switch ($searchopt[$ID]["datatype"]) {
case "itemlink":
$linkitemtype = getItemTypeForTable($searchopt[$ID]["table"]);
$out = "";
$count_display = 0;
$separate = self::LBBR;
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = self::LBHR;
}
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (isset($data[$num][$k]['id'])) {
if ($count_display) {
$out .= $separate;
}
$count_display++;
$page = $linkitemtype::getFormUrl();
$page .= strpos($page, '?') ? '&id' : '?id';
$name = Dropdown::getValueWithUnit($data[$num][$k]['name'], $unit);
if ($_SESSION["glpiis_ids_visible"] || empty($data[$num][$k]['name'])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $data[$num][$k]['id']);
}
$out .= "<a id='" . $linkitemtype . "_" . $data['id'] . "_" . $data[$num][$k]['id'] . "' href='{$page}=" . $data[$num][$k]['id'] . "'>" . $name . "</a>";
}
}
return $out;
case "text":
$separate = self::LBBR;
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = self::LBHR;
}
$out = '';
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
if ($count_display) {
$out .= $separate;
}
$count_display++;
$text = "";
if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
$text = Html::clean(Toolbox::unclean_cross_side_scripting_deep(nl2br($data[$num][$k]['name'])));
} else {
$text = nl2br($data[$num][$k]['name']);
}
if (self::$output_type == self::HTML_OUTPUT && Toolbox::strlen($text) > $CFG_GLPI['cut']) {
$rand = mt_rand();
$out .= sprintf(__('%1$s %2$s'), "<span id='text{$rand}'>" . Html::resume_text($text, $CFG_GLPI['cut']) . '</span>', Html::showToolTip($text, array('applyto' => "text{$rand}", 'display' => false)));
} else {
$out .= $text;
}
}
}
return $out;
case "date":
case "date_delay":
$out = '';
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (is_null($data[$num][$k]['name']) && isset($searchopt[$ID]['emptylabel']) && $searchopt[$ID]['emptylabel']) {
$out .= (empty($out) ? '' : self::LBBR) . $searchopt[$ID]['emptylabel'];
} else {
$out .= (empty($out) ? '' : self::LBBR) . Html::convDate($data[$num][$k]['name']);
}
}
return $out;
case "datetime":
$out = '';
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (is_null($data[$num][$k]['name']) && isset($searchopt[$ID]['emptylabel']) && $searchopt[$ID]['emptylabel']) {
$out .= (empty($out) ? '' : self::LBBR) . $searchopt[$ID]['emptylabel'];
} else {
$out .= (empty($out) ? '' : self::LBBR) . Html::convDateTime($data[$num][$k]['name']);
}
}
return $out;
case "timestamp":
$withseconds = false;
if (isset($searchopt[$ID]['withseconds'])) {
$withseconds = $searchopt[$ID]['withseconds'];
}
$withdays = true;
if (isset($searchopt[$ID]['withdays'])) {
$withdays = $searchopt[$ID]['withdays'];
}
$out = '';
for ($k = 0; $k < $data[$num]['count']; $k++) {
$out .= (empty($out) ? '' : '<br>') . Html::timestampToString($data[$num][$k]['name'], $withseconds, $withdays);
}
return $out;
case "email":
$out = '';
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
if (!empty($data[$num][$k]['name'])) {
$out .= empty($out) ? '' : self::LBBR;
$out .= "<a href='mailto:" . $data[$num][$k]['name'] . "'>" . $data[$num][$k]['name'];
$out .= "</a>";
}
}
return empty($out) ? " " : $out;
case "weblink":
$orig_link = trim($data[$num][0]['name']);
if (!empty($orig_link)) {
// strip begin of link
$link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
$link = preg_replace('/\\/$/', '', $link);
if (Toolbox::strlen($link) > $CFG_GLPI["url_maxlength"]) {
$link = Toolbox::substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
}
return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
}
return " ";
case "count":
case "number":
$out = "";
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
$out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
} else {
$number = str_replace(' ', ' ', Html::formatNumber($data[$num][$k]['name'], false, 0));
$out .= Dropdown::getValueWithUnit($number, $unit);
}
}
}
return $out;
case "decimal":
$out = "";
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
$out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
} else {
$number = str_replace(' ', ' ', Html::formatNumber($data[$num][$k]['name']));
$out .= Dropdown::getValueWithUnit($number, $unit);
}
}
}
return $out;
case "bool":
$out = "";
$count_display = 0;
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
if ($count_display) {
$out .= self::LBBR;
}
$count_display++;
$out .= Dropdown::getValueWithUnit(Dropdown::getYesNo($data[$num][$k]['name']), $unit);
}
}
return $out;
case "itemtypename":
if ($obj = getItemForItemtype($data[$num][0]['name'])) {
return $obj->getTypeName();
}
return "";
case "language":
if (isset($CFG_GLPI['languages'][$data[$num][0]['name']])) {
return $CFG_GLPI['languages'][$data[$num][0]['name']][0];
}
return __('Default value');
}
}
// Manage items with need group by / group_concat
$out = "";
$count_display = 0;
$separate = self::LBBR;
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = self::LBHR;
}
for ($k = 0; $k < $data[$num]['count']; $k++) {
if (strlen(trim($data[$num][$k]['name'])) > 0) {
if ($count_display) {
$out .= $separate;
}
$count_display++;
// Get specific display if available
$itemtype = getItemTypeForTable($table);
if ($item = getItemForItemtype($itemtype)) {
$tmpdata = $data[$num][$k];
// Copy name to real field
$tmpdata[$field] = $data[$num][$k]['name'];
$specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true, 'searchopt' => $searchopt[$ID]));
}
if (!empty($specific)) {
$out .= $specific;
} else {
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$num][$k]['name']])) {
$out .= $searchopt[$ID]['toadd'][$data[$num][$k]['name']];
} else {
// Empty is 0 or empty
if (empty($split[0]) && isset($searchopt[$ID]['emptylabel'])) {
$out .= $searchopt[$ID]['emptylabel'];
} else {
// Trans field exists
if (isset($data[$num][$k]['trans']) && !empty($data[$num][$k]['trans'])) {
$out .= Dropdown::getValueWithUnit($data[$num][$k]['trans'], $unit);
} else {
$out .= Dropdown::getValueWithUnit($data[$num][$k]['name'], $unit);
}
}
}
}
}
}
return $out;
// Trans in group concat
if (count($split) == 3 && !empty($split[1])) {
return Dropdown::getValueWithUnit($split[1], $unit);
}
return Dropdown::getValueWithUnit($split[0], $unit);
}
static function getPeriodTime(CommonGLPI $ticket, $start, $end)
{
$totaltime = 0;
if ($ticket->fields['slas_id'] != 0) {
// Have SLA
$sla = new SLA();
$sla->getFromDB($ticket->fields['slas_id']);
$totaltime = $sla->getActiveTimeBetween($start, $end);
} else {
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
if ($calendars_id != 0) {
// Ticket entity have calendar
$calendar = new Calendar();
$calendar->getFromDB($calendars_id);
$totaltime = $calendar->getActiveTimeBetween($start, $end);
} else {
// No calendar
$totaltime = strtotime($end) - strtotime($start);
}
}
return $totaltime;
}
/**
* Get active time between to date time for the active calendar
*
* @param $start datetime begin
* @param $end datetime end
*
* @return timestamp of delay
**/
function getActiveTimeBetween($start, $end)
{
if ($end < $start) {
return 0;
}
if (isset($this->fields['id'])) {
$cal = new Calendar();
$work_in_days = $this->fields['definition_time'] == 'day';
// Based on a calendar
if ($this->fields['calendars_id'] > 0) {
if ($cal->getFromDB($this->fields['calendars_id'])) {
return $cal->getActiveTimeBetween($start, $end, $work_in_days);
}
} else {
// No calendar
$timestart = strtotime($start);
$timeend = strtotime($end);
return $timeend - $timestart;
}
}
return 0;
}
static function deleteGroupTicket(Group_Ticket $item)
{
global $DB;
$ticket = new Ticket();
$ptAssignGroup = new PluginTimelineticketAssignGroup();
$ticket->getFromDB($item->fields['tickets_id']);
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
$query = "SELECT MAX(`date`) AS datedebut, id\n FROM `" . $ptAssignGroup->getTable() . "`\n WHERE `tickets_id` = '" . $item->fields['tickets_id'] . "'\n AND `groups_id`='" . $item->fields['groups_id'] . "'\n AND `delay` IS NULL";
$result = $DB->query($query);
$datedebut = '';
$input = array();
if ($result && $DB->numrows($result)) {
$datedebut = $DB->result($result, 0, 'datedebut');
$input['id'] = $DB->result($result, 0, 'id');
} else {
return;
}
if (!$datedebut) {
$delay = 0;
// Utilisation calendrier
} else {
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay = $calendar->getActiveTimeBetween($datedebut, $_SESSION["glpi_currenttime"]);
} else {
// cas 24/24 - 7/7
$delay = strtotime($_SESSION["glpi_currenttime"]) - strtotime($datedebut);
}
}
$input['delay'] = $delay;
$ptAssignGroup->update($input);
}
/**
* Generic Function to display Items
*
* @param $itemtype item type
* @param $ID ID of the SEARCH_OPTION item
* @param $data array containing data results
* @param $num item num in the request
* @param $meta is a meta item ? (default 0)
* @param $addobjectparams array added parameters for union search
*
* @return string to print
**/
static function giveItem($itemtype, $ID, array $data, $num, $meta = 0, array $addobjectparams = array())
{
global $CFG_GLPI;
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
$searchopt =& self::getOptions($itemtype);
if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
if (isset($searchopt[$ID]['addobjectparams']) && $searchopt[$ID]['addobjectparams']) {
return self::giveItem($data["TYPE"], $ID, $data, $num, $meta, $searchopt[$ID]['addobjectparams']);
}
return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
}
if (count($addobjectparams)) {
$searchopt[$ID] = array_merge($searchopt[$ID], $addobjectparams);
}
// Plugin can override core definition for its type
if ($plug = isPluginItemType($itemtype)) {
$function = 'plugin_' . $plug['plugin'] . '_giveItem';
if (function_exists($function)) {
$out = $function($itemtype, $ID, $data, $num);
if (!empty($out)) {
return $out;
}
}
}
$NAME = "ITEM_";
if ($meta) {
$NAME = "META_";
}
$table = $searchopt[$ID]["table"];
$field = $searchopt[$ID]["field"];
$linkfield = $searchopt[$ID]["linkfield"];
/// TODO try to clean all specific cases using SpecificToDisplay
switch ($table . '.' . $field) {
case "glpi_users.name":
// USER search case
if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
$added = array();
for ($k = 0; $k < count($split); $k++) {
if ($split[$k] > 0) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
if ($itemtype == 'Ticket') {
$userdata = getUserName($split[$k], 2);
$tooltip = "";
if (Session::haveRight('user', READ)) {
$tooltip = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
}
$out .= sprintf(__('%1$s %2$s'), $userdata['name'], $tooltip);
} else {
$out .= getUserName($split[$k], $showuserlink);
}
}
}
// Manage alternative_email for tickets_users
if ($itemtype == 'Ticket' && isset($data[$NAME . $num . '_2'])) {
$split = explode("\$\$\$\$", $data[$NAME . $num . '_2']);
for ($k = 0; $k < count($split); $k++) {
$split2 = explode(" ", $split[$k]);
if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
}
}
}
return $out;
}
if ($itemtype != 'User') {
$toadd = '';
if ($itemtype == 'Ticket' && $data[$NAME . $num . "_3"] > 0) {
$userdata = getUserName($data[$NAME . $num . "_3"], 2);
$toadd = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
}
if (Session::haveRight('user', READ)) {
$usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 1);
} else {
$usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 0);
}
return sprintf(__('%1$s %2$s'), $usernameformat, $toadd);
}
break;
case "glpi_profiles.interface":
return Profile::getInterfaceName($data[$NAME . $num]);
case "glpi_profiles.name":
if ($itemtype == 'User' && $ID == 20) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
$split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
$split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
$count_display = 0;
$added = array();
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_entities', $split2[$k]));
$comp = '';
if ($split3[$k]) {
$comp = __(READ);
if ($split4[$k]) {
$comp = sprintf(__('%1$s%2$s'), $comp, ", ");
}
}
if ($split4[$k]) {
$comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
}
if (!empty($comp)) {
$text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
}
if (!in_array($text, $added)) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= $text;
$added[] = $text;
}
}
}
return $out;
}
break;
case "glpi_entities.completename":
if ($itemtype == 'User') {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
$split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
$split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
$added = array();
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_profiles', $split2[$k]));
$comp = '';
if ($split3[$k]) {
$comp = __(READ);
if ($split4[$k]) {
$comp = sprintf(__('%1$s%2$s'), $comp, ", ");
}
}
if ($split4[$k]) {
$comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
}
if (!empty($comp)) {
$text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
}
if (!in_array($text, $added)) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= $text;
$added[] = $text;
}
}
}
return $out;
}
break;
case "glpi_documenttypes.icon":
if (!empty($data[$NAME . $num])) {
return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$NAME . $num] . "'>";
}
return " ";
case "glpi_documents.filename":
$doc = new Document();
if ($doc->getFromDB($data['id'])) {
return $doc->getDownloadLink();
}
return NOT_AVAILABLE;
case "glpi_deviceharddrives.specificity":
case "glpi_devicememories.specificity":
case "glpi_deviceprocessors.specificity":
return $data[$NAME . $num];
case "glpi_networkports.mac":
$out = "";
if ($itemtype == 'Computer') {
$displayed = array();
if (!empty($data[$NAME . $num . "_2"])) {
$split = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
$lowstr = Toolbox::strtolower($split[$k]);
if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= $split[$k];
$displayed[] = $lowstr;
}
}
if (!empty($data[$NAME . $num])) {
$out .= "<br>";
}
}
if (!empty($data[$NAME . $num])) {
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
$lowstr = Toolbox::strtolower($split[$k]);
if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= $split[$k];
$displayed[] = $lowstr;
}
}
}
return $out;
}
break;
case "glpi_contracts.duration":
case "glpi_contracts.notice":
case "glpi_contracts.periodicity":
case "glpi_contracts.billing":
if (!empty($data[$NAME . $num])) {
$split = explode('$$$$', $data[$NAME . $num]);
$output = "";
foreach ($split as $duration) {
$output .= (empty($output) ? '' : '<br>') . sprintf(_n('%d month', '%d months', $duration), $duration);
}
return $output;
}
return " ";
case "glpi_contracts.renewal":
return Contract::getContractRenewalName($data[$NAME . $num]);
// case "glpi_infocoms.sink_time" :
// if (!empty($data[$NAME.$num])) {
// $split = explode("$$$$", $data[$NAME.$num]);
// $out = '';
// foreach ($split as $val) {
// $out .= (empty($out)?'':'<br>');
// if ($val > 0) {
// //TRANS: %d is a number of years
// $out .= sprintf(_n('%d year', '%d years', $val), $val);
// }
// }
// return $out;
// }
// return " ";
//
// case "glpi_infocoms.warranty_duration" :
// if (!empty($data[$NAME.$num])) {
// $split = explode("$$$$", $data[$NAME.$num]);
// $out = '';
// foreach ($split as $val) {
// $out .= (empty($out)?'':'<br>');
// if ($val > 0) {
// $out .= sprintf(_n('%d month', '%d months', $val), $val);
// }
// if ($val < 0) {
// $out .= __('Lifelong');
// }
// }
// return $out;
// }
// return " ";
// case "glpi_infocoms.sink_time" :
// if (!empty($data[$NAME.$num])) {
// $split = explode("$$$$", $data[$NAME.$num]);
// $out = '';
// foreach ($split as $val) {
// $out .= (empty($out)?'':'<br>');
// if ($val > 0) {
// //TRANS: %d is a number of years
// $out .= sprintf(_n('%d year', '%d years', $val), $val);
// }
// }
// return $out;
// }
// return " ";
//
// case "glpi_infocoms.warranty_duration" :
// if (!empty($data[$NAME.$num])) {
// $split = explode("$$$$", $data[$NAME.$num]);
// $out = '';
// foreach ($split as $val) {
// $out .= (empty($out)?'':'<br>');
// if ($val > 0) {
// $out .= sprintf(_n('%d month', '%d months', $val), $val);
// }
// if ($val < 0) {
// $out .= __('Lifelong');
// }
// }
// return $out;
// }
// return " ";
case "glpi_infocoms.sink_type":
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
foreach ($split as $val) {
$out .= (empty($out) ? '' : '<br>') . Infocom::getAmortTypeName($val);
}
return $out;
case "glpi_infocoms.alert":
if ($data[$NAME . $num] == pow(2, Alert::END)) {
return __s('Warranty expiration date');
}
return "";
case "glpi_contracts.alert":
switch ($data[$NAME . $num]) {
case pow(2, Alert::END):
return __('End');
case pow(2, Alert::NOTICE):
return __('Notice');
case pow(2, Alert::END) + pow(2, Alert::NOTICE):
return __('End + Notice');
}
return "";
case "glpi_tickets_tickets.tickets_id_1":
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
$displayed = array();
for ($k = 0; $k < count($split); $k++) {
$linkid = $split[$k] == $data['id'] ? $split2[$k] : $split[$k];
if ($linkid > 0 && !isset($displayed[$linkid])) {
$text = "<a ";
$text .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php?id={$linkid}\">";
$text .= Dropdown::getDropdownName('glpi_tickets', $linkid) . "</a>";
if (count($displayed)) {
$out .= "<br>";
}
$displayed[$linkid] = $linkid;
$out .= $text;
}
}
return $out;
case "glpi_problems.count":
if ($data[$NAME . $num] > 0 && Session::haveRight("problem", Problem::READALL)) {
if ($itemtype == 'ITILCategory') {
$options['field'][0] = 7;
$options['searchtype'][0] = 'equals';
$options['contains'][0] = $data['id'];
$options['link'][0] = 'AND';
}
$options['reset'] = 'reset';
$out = "<a id='problem{$itemtype}" . $data['id'] . "' ";
$out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/problem.php?" . Toolbox::append_params($options, '&') . "\">";
$out .= $data[$NAME . $num] . "</a>";
} else {
$out = $data[$NAME . $num];
}
return $out;
case "glpi_tickets.count":
if ($data[$NAME . $num] > 0 && Session::haveRight("ticket", Ticket::READALL)) {
if ($itemtype == 'User') {
$options['field'][0] = 4;
$options['searchtype'][0] = 'equals';
$options['contains'][0] = $data['id'];
$options['link'][0] = 'AND';
$options['field'][1] = 22;
$options['searchtype'][1] = 'equals';
$options['contains'][1] = $data['id'];
$options['link'][1] = 'OR';
$options['field'][2] = 5;
$options['searchtype'][2] = 'equals';
$options['contains'][2] = $data['id'];
$options['link'][2] = 'OR';
} else {
if ($itemtype == 'ITILCategory') {
$options['field'][0] = 7;
$options['searchtype'][0] = 'equals';
$options['contains'][0] = $data['id'];
$options['link'][0] = 'AND';
} else {
$options['field'][0] = 12;
$options['searchtype'][0] = 'equals';
$options['contains'][0] = 'all';
$options['link'][0] = 'AND';
$options['itemtype2'][0] = $itemtype;
$options['field2'][0] = self::getOptionNumber($itemtype, 'name');
$options['searchtype2'][0] = 'equals';
$options['contains2'][0] = $data['id'];
$options['link2'][0] = 'AND';
}
}
$options['reset'] = 'reset';
$out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
$out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($options, '&') . "\">";
$out .= $data[$NAME . $num] . "</a>";
} else {
$out = $data[$NAME . $num];
}
return $out;
case "glpi_tickets.due_date":
// Due date + progress
if ($ID == 151) {
$out = Html::convDate($data[$NAME . $num]);
// No due date in waiting status
if ($data[$NAME . $num . '_2'] == CommonITILObject::WAITING) {
return '';
}
if (empty($data[$NAME . $num])) {
return '';
}
if ($data[$NAME . $num . '_2'] == Ticket::SOLVED || $data[$NAME . $num . '_2'] == Ticket::CLOSED) {
return $data[$NAME . $num];
}
$ticket = new Ticket();
$ticket->getFromDB($data['ITEM_0']);
$percentage = 0;
$totaltime = 0;
$currenttime = 0;
if ($ticket->fields['slas_id'] != 0) {
// Have SLA
$sla = new SLA();
$sla->getFromDB($ticket->fields['slas_id']);
$currenttime = $sla->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
$totaltime = $sla->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
} else {
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
if ($calendars_id != 0) {
// Ticket entity have calendar
$calendar = new Calendar();
$calendar->getFromDB($calendars_id);
$currenttime = $calendar->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
$totaltime = $calendar->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
} else {
// No calendar
$currenttime = strtotime(date('Y-m-d H:i:s')) - strtotime($ticket->fields['date']);
$totaltime = strtotime($data[$NAME . $num]) - strtotime($ticket->fields['date']);
}
}
if ($totaltime != 0) {
$percentage = round(100 * $currenttime / $totaltime);
} else {
// Total time is null : no active time
$percentage = 100;
}
if ($percentage > 100) {
$percentage = 100;
}
$percentage_text = $percentage;
if ($_SESSION['glpiduedatewarning_unit'] == '%') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'];
$less_warn = 100 - $percentage;
} else {
if ($_SESSION['glpiduedatewarning_unit'] == 'hours') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'] * HOUR_TIMESTAMP;
$less_warn = $totaltime - $currenttime;
} else {
if ($_SESSION['glpiduedatewarning_unit'] == 'days') {
$less_warn_limit = $_SESSION['glpiduedatewarning_less'] * DAY_TIMESTAMP;
$less_warn = $totaltime - $currenttime;
}
}
}
if ($_SESSION['glpiduedatecritical_unit'] == '%') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'];
$less_crit = 100 - $percentage;
} else {
if ($_SESSION['glpiduedatecritical_unit'] == 'hours') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'] * HOUR_TIMESTAMP;
$less_crit = $totaltime - $currenttime;
} else {
if ($_SESSION['glpiduedatecritical_unit'] == 'days') {
$less_crit_limit = $_SESSION['glpiduedatecritical_less'] * DAY_TIMESTAMP;
$less_crit = $totaltime - $currenttime;
}
}
}
$color = $_SESSION['glpiduedateok_color'];
if ($less_crit < $less_crit_limit) {
$color = $_SESSION['glpiduedatecritical_color'];
} else {
if ($less_warn < $less_warn_limit) {
$color = $_SESSION['glpiduedatewarning_color'];
}
}
//Calculate bar progress
$out .= "<div class='center' style='background-color: #ffffff; width: 100%;\n border: 1px solid #9BA563;' >";
$out .= "<div style='position:absolute;'> " . $percentage_text . "%</div>";
$out .= "<div class='center' style='background-color: " . $color . ";\n width: " . $percentage . "%; height: 12px' ></div>";
$out .= "</div>";
return $out;
}
break;
case "glpi_softwarelicenses.number":
if ($data[$NAME . $num . "_2"] == -1) {
return __('Unlimited');
}
if (empty($data[$NAME . $num])) {
return 0;
}
return $data[$NAME . $num];
case "glpi_auth_tables.name":
return Auth::getMethodName($data[$NAME . $num], $data[$NAME . $num . "_2"], 1, $data[$NAME . $num . "_3"] . $data[$NAME . $num . "_4"]);
case "glpi_reservationitems.comment":
if (empty($data[$NAME . $num])) {
return "<a title=\"" . __s('Modify the comment') . "\"\n href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . __('None') . "</a>";
}
return "<a title=\"" . __s('Modify the comment') . "\"\n href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . Html::resume_text($data[$NAME . $num]) . "</a>";
case 'glpi_notifications.mode':
return Notification::getMode($data[$NAME . $num]);
case 'glpi_notifications.event':
$item = NotificationTarget::getInstanceByType($data['itemtype']);
if ($item) {
$events = $item->getAllEvents();
if (isset($events[$data[$NAME . $num]])) {
return $events[$data[$NAME . $num]];
}
}
return '';
case 'glpi_reminders.state':
return Planning::getState($data[$NAME . $num]);
case 'glpi_crontasks.description':
$tmp = new CronTask();
return $tmp->getDescription($data['id']);
case 'glpi_crontasks.state':
return CronTask::getStateName($data[$NAME . $num]);
case 'glpi_crontasks.mode':
return CronTask::getModeName($data[$NAME . $num]);
case 'glpi_crontasks.itemtype':
if ($plug = isPluginItemType($data[$NAME . $num])) {
return $plug['plugin'];
}
return '';
case 'glpi_changes.status':
$status = Change::getStatus($data[$NAME . $num]);
return "<img src=\"" . Change::getStatusIconURL($data[$NAME . $num]) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_problems.status':
$status = Problem::getStatus($data[$NAME . $num]);
return "<img src=\"" . Problem::getStatusIconURL($data[$NAME . $num]) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_tickets.status':
$status = Ticket::getStatus($data[$NAME . $num]);
return "<img src=\"" . Ticket::getStatusIconURL($data[$NAME . $num]) . "\"\n alt=\"{$status}\" title=\"{$status}\"> {$status}";
case 'glpi_tickets.items_id':
if (!empty($data[$NAME . $num . "_2"]) && ($item = getItemForItemtype($data[$NAME . $num . "_2"]))) {
if ($item->getFromDB($data[$NAME . $num])) {
return $item->getLink(array('comments' => true));
}
}
return ' ';
case 'glpi_tickets.name':
if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
$link = Toolbox::getItemTypeFormURL('Ticket');
foreach ($split as $val) {
if (!empty($val)) {
$split2 = self::explodeWithID("\$\$", $val);
$out .= "<a id='ticket" . $split2[1] . "' href=\"" . $link;
$out .= strstr($link, '?') ? '&' : '?';
$out .= 'id=' . $split2[1];
$out .= "\">";
$name = $split2[0];
if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
}
$out .= $name . "</a><br>";
}
}
return $out;
}
$link = Toolbox::getItemTypeFormURL('Ticket');
$out = "<a id='ticket" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
$out .= strstr($link, '?') ? '&' : '?';
$out .= 'id=' . $data[$NAME . $num . "_2"];
// Force solution tab if solved
if ($data[$NAME . $num . "_4"] == CommonITILObject::SOLVED) {
$out .= "&forcetab=Ticket\$2";
}
$out .= "\">";
$name = $data[$NAME . $num];
if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
}
$out .= $name . "</a>";
$out = sprintf(__('%1$s %2$s'), $out, Html::showToolTip(nl2br($data[$NAME . $num . "_3"]), array('applyto' => 'ticket' . $data[$NAME . $num . "_2"], 'display' => false)));
return $out;
case 'glpi_ticketvalidations.status':
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
foreach ($split as $val) {
if (!empty($val)) {
$split2 = self::explodeWithID("\$\$", $val);
$status = TicketValidation::getStatus($split2[0]);
$bgcolor = TicketValidation::getStatusColor($split2[0]);
$out .= (empty($out) ? '' : '<br>') . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
}
}
return $out;
case 'glpi_ticketsatisfactions.type':
return TicketSatisfaction::getTypeInquestName($data[$NAME . $num]);
case 'glpi_ticketsatisfactions.satisfaction':
return TicketSatisfaction::displaySatisfaction($data[$NAME . $num]);
case 'glpi_notimportedemails.reason':
return NotImportedEmail::getReason($data[$NAME . $num]);
case 'glpi_notimportedemails.messageid':
$clean = array('<' => '', '>' => '');
return strtr($data[$NAME . $num], $clean);
}
//// Default case
// Link with plugin tables : need to know left join structure
if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
if (count($matches) == 2) {
$plug = $matches[1];
$function = 'plugin_' . $plug . '_giveItem';
if (function_exists($function)) {
$out = $function($itemtype, $ID, $data, $num);
if (!empty($out)) {
return $out;
}
}
}
}
$unit = '';
if (isset($searchopt[$ID]['unit'])) {
$unit = $searchopt[$ID]['unit'];
}
/// TODO try to use getvalueToDisplay instead of redefine display system
// Preformat items
if (isset($searchopt[$ID]["datatype"])) {
switch ($searchopt[$ID]["datatype"]) {
case "itemlink":
$linkitemtype = getItemTypeForTable($searchopt[$ID]["table"]);
if (isset($data[$NAME . $num . "_2"]) && strlen($data[$NAME . $num . "_2"])) {
$link = Toolbox::getItemTypeFormURL($linkitemtype);
$out = "<a id='" . $itemtype . "_" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
$out .= strstr($link, '?') ? '&' : '?';
$out .= 'id=' . $data[$NAME . $num . "_2"];
if (isset($searchopt[$ID]['forcetab'])) {
$out .= "&forcetab=" . $searchopt[$ID]['forcetab'];
}
$out .= "\">";
$name = Dropdown::getValueWithUnit($data[$NAME . $num], $unit);
if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
}
$out .= $name . "</a>";
return $out;
}
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
$separate = '<br>';
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = '<hr>';
}
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$split2 = self::explodeWithID("\$\$", $split[$k]);
if (isset($split2[1]) && $split2[1] > 0) {
if ($count_display) {
$out .= $separate;
}
$count_display++;
$page = Toolbox::getItemTypeFormURL($linkitemtype);
$page .= strpos($page, '?') ? '&id' : '?id';
$name = Dropdown::getValueWithUnit($split2[0], $unit);
if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
$name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
}
$out .= "<a id='" . $linkitemtype . "_" . $data['id'] . "_" . $split2[1] . "' href='{$page}=" . $split2[1] . "'>" . $name . "</a>";
}
}
}
return $out;
case "text":
$separate = '<br>';
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = '<hr>';
}
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
$count_display = 0;
foreach ($split as $val) {
if (strlen(trim($val)) > 0) {
$split2 = self::explodeWithID("\$\$", $val);
if ($count_display) {
$out .= $separate;
}
$count_display++;
if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
$text = Html::clean(Toolbox::unclean_cross_side_scripting_deep(nl2br($split2[0])));
} else {
$text = nl2br($split2[0]);
}
if (self::$output_type == self::HTML_OUTPUT && Toolbox::strlen($text) > $CFG_GLPI['cut']) {
$rand = mt_rand();
$out .= sprintf(__('%1$s %2$s'), "<span id='text{$rand}'>" . Html::resume_text($text, $CFG_GLPI['cut']) . '</span>', Html::showToolTip($text, array('applyto' => "text{$rand}", 'display' => false)));
} else {
$out .= $text;
}
}
}
return $out;
case "date":
case "date_delay":
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
foreach ($split as $val) {
$out .= (empty($out) ? '' : '<br>') . Html::convDate($val);
}
return $out;
case "datetime":
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
foreach ($split as $val) {
$out .= (empty($out) ? '' : '<br>') . Html::convDateTime($val);
}
return $out;
case "timestamp":
$withseconds = false;
if (isset($searchopt[$ID]['withseconds'])) {
$withseconds = $searchopt[$ID]['withseconds'];
}
$withdays = true;
if (isset($searchopt[$ID]['withdays'])) {
$withdays = $searchopt[$ID]['withdays'];
}
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$out = '';
foreach ($split as $val) {
$out .= (empty($out) ? '' : '<br>') . Html::timestampToString($val, $withseconds, $withdays);
}
return $out;
case "email":
$split = explode('$$$$', $data[$NAME . $num]);
$out = '';
$count_display = 0;
foreach ($split as $val) {
$split2 = self::explodeWithID("\$\$", $val);
if ($count_display) {
$out .= "<br>";
}
$count_display++;
if (!empty($val)) {
$out .= empty($out) ? '' : '<br>';
$out .= "<a href='mailto:{$split2['0']}'>{$split2['0']}</a>";
}
}
return empty($out) ? " " : $out;
case "weblink":
$orig_link = trim($data[$NAME . $num]);
if (!empty($orig_link)) {
// strip begin of link
$link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
$link = preg_replace('/\\/$/', '', $link);
if (Toolbox::strlen($link) > $CFG_GLPI["url_maxlength"]) {
$link = Toolbox::substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
}
return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
}
return " ";
case "number":
if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$split2 = self::explodeWithID("\$\$", $split[$k]);
if ($count_display) {
$out .= "<br>";
}
$count_display++;
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
$out .= $searchopt[$ID]['toadd'][$split2[0]];
} else {
$number = str_replace(' ', ' ', Html::formatNumber($split2[0], false, 0));
$out .= Dropdown::getValueWithUnit($number, $unit);
}
}
}
return $out;
}
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$NAME . $num]])) {
return $searchopt[$ID]['toadd'][$data[$NAME . $num]];
} else {
$number = str_replace(' ', ' ', Html::formatNumber($data[$NAME . $num], false, 0));
return Dropdown::getValueWithUnit($number, $unit);
}
case "decimal":
if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$split2 = self::explodeWithID("\$\$", $split[$k]);
if ($count_display) {
$out .= "<br>";
}
$count_display++;
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
$out .= $searchopt[$ID]['toadd'][$split2[0]];
} else {
$number = str_replace(' ', ' ', Html::formatNumber($split2[0]));
$out .= Dropdown::getValueWithUnit($number, $unit);
}
}
}
return $out;
}
$number = str_replace(' ', ' ', Html::formatNumber($data[$NAME . $num]));
return Dropdown::getValueWithUnit($number, $unit);
case "bool":
if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
$split2 = self::explodeWithID("\$\$", $split[$k]);
if ($count_display) {
$out .= "<br>";
}
$count_display++;
$out .= Dropdown::getValueWithUnit(Dropdown::getYesNo($split2[0]), $unit);
}
}
return $out;
}
return Dropdown::getValueWithUnit(Dropdown::getYesNo($data[$NAME . $num]), $unit);
case "right":
return Profile::getRightValue($data[$NAME . $num]);
case "itemtypename":
if ($obj = getItemForItemtype($data[$NAME . $num])) {
return $obj->getTypeName();
}
return "";
case "language":
if (isset($CFG_GLPI['languages'][$data[$NAME . $num]])) {
return $CFG_GLPI['languages'][$data[$NAME . $num]][0];
}
return __('Default value');
}
}
// Manage items with need group by / group_concat
if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
$out = "";
$split = explode("\$\$\$\$", $data[$NAME . $num]);
$count_display = 0;
$separate = '<br>';
if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
$separate = '<hr>';
}
for ($k = 0; $k < count($split); $k++) {
if (strlen(trim($split[$k])) > 0) {
if ($count_display) {
$out .= $separate;
}
$withoutid = self::explodeWithID("\$\$", $split[$k]);
$count_display++;
// Get specific display if available
$itemtype = getItemTypeForTable($table);
if ($item = getItemForItemtype($itemtype)) {
$tmpdata = array($field => $withoutid[0]);
$specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
}
if (!empty($specific)) {
$out .= $specific;
} else {
$out .= Dropdown::getValueWithUnit($withoutid[0], $unit);
}
}
}
return $out;
}
// Get specific display if available
$itemtype = getItemTypeForTable($table);
if ($item = getItemForItemtype($itemtype)) {
$tmpdata = array($field => $data[$NAME . $num]);
if (isset($searchopt[$ID]['additionalfields']) && count($searchopt[$ID]['additionalfields'])) {
foreach ($searchopt[$ID]['additionalfields'] as $key) {
$tmpdata[$key] = $data[$NAME . $num . '_' . $key];
}
}
$specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
if (!empty($specific)) {
return $specific;
}
}
// Manage auto CONCAT id
$split = self::explodeWithID('$$', $data[$NAME . $num]);
$split[0] = trim($split[0]);
if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split[0]])) {
return $searchopt[$ID]['toadd'][$split[0]];
}
// Empty is 0 or empty
if (empty($split[0]) && isset($searchopt[$ID]['emptylabel'])) {
return $searchopt[$ID]['emptylabel'];
}
return Dropdown::getValueWithUnit($split[0], $unit);
}
function showTimeline(Ticket $ticket, $params = array())
{
global $DB, $CFG_GLPI;
/* Create and populate the pData object */
$MyData = new pData();
/* Create the pChart object */
$myPicture = new pImage(820, 29, $MyData);
/* Create the pIndicator object */
$Indicator = new pIndicator($myPicture);
$myPicture->setFontProperties(array("FontName" => GLPI_ROOT . "/plugins/timelineticket/lib/pChart2.1.4/fonts/pf_arma_five.ttf", "FontSize" => 6));
/* Define the indicator sections */
$IndicatorSections = array();
$a_states = array(Ticket::INCOMING, Ticket::ASSIGNED, Ticket::PLANNED, Ticket::WAITING, Ticket::SOLVED, Ticket::CLOSED);
$a_status_color = array();
$a_status_color[Ticket::INCOMING] = array('R' => 197, 'G' => 204, 'B' => 79);
$a_status_color[Ticket::ASSIGNED] = array('R' => 38, 'G' => 174, 'B' => 38);
$a_status_color[Ticket::PLANNED] = array('R' => 255, 'G' => 102, 'B' => 0);
$a_status_color[Ticket::WAITING] = array('R' => 229, 'G' => 184, 'B' => 0);
$a_status_color[Ticket::SOLVED] = array('R' => 83, 'G' => 141, 'B' => 184);
$a_status_color[Ticket::CLOSED] = array('R' => 51, 'G' => 51, 'B' => 51);
$delaystatus = array();
foreach ($a_states as $status) {
$IndicatorSections[$status] = '';
$delaystatus[$status] = 0;
}
$a_status = $this->find("`tickets_id`='" . $ticket->getField('id') . "'", "`date`");
$begin = 0;
if ($params['totaltime'] > 0) {
foreach ($a_status as $data) {
foreach ($a_states as $statusSection) {
$R = 235;
$G = 235;
$B = 235;
$caption = '';
if ($statusSection == $data['old_status']) {
$R = $a_status_color[$statusSection]['R'];
$G = $a_status_color[$statusSection]['G'];
$B = $a_status_color[$statusSection]['B'];
//$caption = $status;
$delaystatus[$statusSection] += round($data['delay'] * 100 / $params['totaltime'], 2);
}
$IndicatorSections[$statusSection][] = array("Start" => $begin, "End" => $begin + $data['delay'], "Caption" => $caption, "R" => $R, "G" => $G, "B" => $B);
}
$begin += $data['delay'];
}
if ($ticket->fields['status'] != Ticket::CLOSED) {
foreach ($a_states as $statusSection) {
$R = 235;
$G = 235;
$B = 235;
$caption = ' ';
if ($statusSection == $ticket->fields['status']) {
$R = $a_status_color[$statusSection]['R'];
$G = $a_status_color[$statusSection]['G'];
$B = $a_status_color[$statusSection]['B'];
//$caption = $status;
$delaystatus[$statusSection] += round(($params['totaltime'] - $begin) * 100 / $params['totaltime'], 2);
}
$IndicatorSections[$statusSection][] = array("Start" => $begin, "End" => $begin + ($params['totaltime'] - $begin), "Caption" => $caption, "R" => $R, "G" => $G, "B" => $B);
}
}
}
if (count($a_status) > 1) {
foreach ($a_states as $status) {
echo "<tr class='tab_bg_2'>";
echo "<td width='100'>";
echo Ticket::getStatus($status);
echo "<br/>(" . $delaystatus[$status] . "%)";
echo "</td>";
echo "<td>";
if ($ticket->fields['status'] != Ticket::CLOSED) {
$IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => $IndicatorSections[$status], "SectionsMargin" => 0);
$Indicator->draw(2, 2, 805, 25, $IndicatorSettings);
} else {
$IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "DrawRightHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => $IndicatorSections[$status], "SectionsMargin" => 0);
$Indicator->draw(2, 2, 814, 25, $IndicatorSettings);
}
$filename = $uid = Session::getLoginUserID(false) . "_test" . $status;
$myPicture->render(GLPI_GRAPH_DIR . "/" . $filename . ".png");
echo "<img src='" . $CFG_GLPI['root_doc'] . "/front/graph.send.php?file=" . $filename . ".png'><br/>";
echo "</td>";
echo "</tr>";
}
}
// Display ticket have Due date
if ($ticket->fields['due_date'] && strtotime(date('Y-m-d H:i:s') - strtotime($ticket->fields['due_date'])) > 0) {
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$duedate = $calendar->getActiveTimeBetween($ticket->fields['date'], $ticket->fields['due_date']);
if ($ticket->fields['closedate']) {
$dateend = $calendar->getActiveTimeBetween($ticket->fields['due_date'], $ticket->fields['closedate']);
} else {
$dateend = $calendar->getActiveTimeBetween($ticket->fields['due_date'], date('Y-m-d H:i:s'));
}
} else {
// cas 24/24 - 7/7
$duedate = strtotime($ticket->fields['due_date']) - strtotime($ticket->fields['date']);
if ($ticket->fields['closedate']) {
$dateend = strtotime($ticket->fields['closedate']) - strtotime($ticket->fields['due_date']);
} else {
$dateend = strtotime(date('Y-m-d H:i:s')) - strtotime($ticket->fields['due_date']);
}
}
echo "<tr class='tab_bg_2'>";
echo "<td width='100' class='tab_bg_2_2'>";
_e('Late');
echo "<br/>(" . round($dateend * 100 / $params['totaltime'], 2) . "%)";
echo "</td>";
echo "<td>";
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
if ($ticket->fields['status'] != Ticket::CLOSED) {
$IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => array(array("Start" => 0, "End" => $duedate, "Caption" => "", "R" => 235, "G" => 235, "B" => 235), array("Start" => $duedate, "End" => $dateend + $duedate, "Caption" => "", "R" => 255, "G" => 0, "B" => 0)), "SectionsMargin" => 0);
$Indicator->draw(2, 2, 805, 25, $IndicatorSettings);
} else {
$IndicatorSettings = array("Values" => array(100, 201), "CaptionPosition" => INDICATOR_CAPTION_BOTTOM, "CaptionLayout" => INDICATOR_CAPTION_DEFAULT, "CaptionR" => 0, "CaptionG" => 0, "CaptionB" => 0, "DrawLeftHead" => FALSE, "DrawRightHead" => FALSE, "ValueDisplay" => false, "IndicatorSections" => array(array("Start" => 0, "End" => $duedate, "Caption" => "", "R" => 235, "G" => 235, "B" => 235), array("Start" => $duedate, "End" => $dateend + $duedate, "Caption" => "", "R" => 255, "G" => 0, "B" => 0)), "SectionsMargin" => 0);
$Indicator->draw(2, 2, 814, 25, $IndicatorSettings);
}
$filename = $uid = Session::getLoginUserID(false) . "_testduedate";
$myPicture->render(GLPI_GRAPH_DIR . "/" . $filename . ".png");
echo "<img src='" . $CFG_GLPI['root_doc'] . "/front/graph.send.php?file=" . $filename . ".png'><br/>";
echo "</td>";
echo "</tr>";
}
}
function plugin_timelineticket_giveItem($type, $ID, $data, $num)
{
global $CFG_GLPI, $DB;
$searchopt =& Search::getOptions($type);
$table = $searchopt[$ID]["table"];
$field = $searchopt[$ID]["field"];
switch ($table . '.' . $field) {
case "glpi_plugin_timelineticket_grouplevels.groups":
if (empty($data["ITEM_{$num}"])) {
$out = __('None');
} else {
$out = "";
$groups = json_decode($data["ITEM_{$num}"], true);
if (!empty($groups)) {
foreach ($groups as $key => $val) {
$out .= Dropdown::getDropdownName("glpi_groups", $val) . "<br>";
}
}
}
return $out;
break;
case "glpi_plugin_timelineticket_assigngroups.groups_id":
$ptAssignGroup = new PluginTimelineticketAssignGroup();
$group = new Group();
$ticket = new Ticket();
$out = "";
$a_out = array();
$a_groupname = array();
if (!isset($data["ITEM_{$num}"]) or !strstr($data["ITEM_{$num}"], '$$')) {
return "";
}
$splitg = explode("\$\$\$\$", $data["ITEM_{$num}"]);
foreach ($splitg as $datag) {
$split = explode("\$\$", $datag);
$group->getFromDB($split[0]);
$ptAssignGroup->getFromDB($split[1]);
$time = $ptAssignGroup->fields['delay'];
if ($ptAssignGroup->fields['delay'] === NULL) {
$ticket->getFromDB($data["ITEM_0"]);
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
$datedebut = $ptAssignGroup->fields['date'];
$enddate = $_SESSION["glpi_currenttime"];
if ($ticket->fields['status'] == Ticket::CLOSED) {
$enddate = $ticket->fields['closedate'];
}
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$time = $calendar->getActiveTimeBetween($datedebut, $enddate);
} else {
// cas 24/24 - 7/7
$time = strtotime($enddate) - strtotime($datedebut);
}
} else {
if ($ptAssignGroup->fields['delay'] == 0) {
$time = 0;
}
}
$a_groupname[$group->fields['id']] = $group->getLink();
if (isset($a_out[$group->fields['id']])) {
$a_out[$group->fields['id']] += $time;
} else {
$a_out[$group->fields['id']] = $time;
}
}
$a_out_comp = array();
foreach ($a_out as $groups_id => $time) {
$a_out_comp[] = $a_groupname[$groups_id] . " : " . Html::timestampToString($time, TRUE, FALSE);
}
$out = implode("<hr/>", $a_out_comp);
return $out;
break;
}
return "";
}
/**
* Get active time between to date time for the active calendar
*
* @param $start datetime begin
* @param $end datetime end
*
* @return timestamp of delay
**/
function getActiveTimeBetween($start, $end)
{
if ($end < $start) {
return 0;
}
if (isset($this->fields['id'])) {
$slalevel = new SlaLevel();
$cal = new Calendar();
$work_in_days = $this->fields['resolution_time'] >= DAY_TIMESTAMP;
// Based on a calendar
if ($this->fields['calendars_id'] > 0) {
if ($cal->getFromDB($this->fields['calendars_id'])) {
return $cal->getActiveTimeBetween($start, $end, $work_in_days);
}
} else {
// No calendar
$timestart = strtotime($start);
$timeend = strtotime($end);
return $timeend - $timestart;
}
}
return 0;
}
} else {
$delay = strtotime($data["closedate"]) - strtotime($group["date"]);
}
if ($delay < 0) {
$delay = 0;
}
$timegroups[$group["groups_id"]] += $delay;
}
} else {
if ($group["delay"] != null) {
$timegroups[$group["groups_id"]] = $group["delay"];
} else {
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay = $calendar->getActiveTimeBetween($group["date"], $data["closedate"]);
} else {
$delay = strtotime($data["closedate"]) - strtotime($group["date"]);
}
if ($delay < 0) {
$delay = 0;
}
$timegroups[$group["groups_id"]] = $delay;
}
}
if (!in_array($group["groups_id"], $ticketgroups)) {
$ticketgroups[] = $group["groups_id"];
}
}
}
$timelevels = array();
private function groups($closed = true)
{
global $DB;
$DB->connect();
$a_storedate_temp = self::$storedate;
$a_states = getAllDatasFromTable('glpi_plugin_timelineticket_assigngroups', '', FALSE, 'id');
$this->assertEquals(3, count($a_states), 'Number of lines in assigngroup table of plugin');
$ticket = new Ticket();
$calendar = new Calendar();
$ticket->getFromDB(1);
$calendars_id = EntityData::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
// * 07/
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[3]);
} else {
// case 24/24 - 7/7
$begin = strtotime($a_storedate_temp[3]) - strtotime($ticket->fields['date']);
}
$a_ref = array('id' => '1', 'tickets_id' => '1', 'date' => $a_storedate_temp[3], 'groups_id' => '1', 'begin' => $begin, 'delay' => strtotime($a_storedate_temp[7]) - strtotime($a_storedate_temp[3]));
$this->assertEquals($a_ref, $a_states[1], '(07/) Group 1');
// * 14/
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[9]);
} else {
// case 24/24 - 7/7
$begin = strtotime($a_storedate_temp[9]) - strtotime($ticket->fields['date']);
}
$a_ref = array('id' => '2', 'tickets_id' => '1', 'date' => $a_storedate_temp[9], 'groups_id' => '2', 'begin' => $begin, 'delay' => strtotime($a_storedate_temp[13]) - strtotime($a_storedate_temp[9]));
$this->assertEquals($a_ref, $a_states[2], '(14/) Group 2');
// * 20/
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$begin = $calendar->getActiveTimeBetween($ticket->fields['date'], $a_storedate_temp[13]);
} else {
// case 24/24 - 7/7
$begin = strtotime($a_storedate_temp[13]) - strtotime($ticket->fields['date']);
}
$a_ref = array('id' => '3', 'tickets_id' => '1', 'date' => $a_storedate_temp[13], 'groups_id' => '1', 'begin' => $begin, 'delay' => NULL);
$this->assertEquals($a_ref, $a_states[3], '(20/) Group 1');
}
