public function admin_read($ticket)
{
$users = new users();
if ($users->getuserinfo('user_group') == 1 && $this->ticket_info($ticket, 'user') != $_COOKIE['user']) {
$_link = $this->getDBH();
$query = $_link->prepare('UPDATE `tickets` SET `admin_read` = 1 WHERE `uniqid` = :uniqid');
$query->bindParam(':uniqid', $ticket, PDO::PARAM_STR);
$query->execute();
}
}
public function close_ticket($ticket)
{
$tickets = new tickets();
$users = new users();
$_link = $this->getDBH();
if ($tickets->is_ticket($ticket) && $users->getuserinfo('user_group') == 1) {
$query = $_link->prepare('UPDATE `tickets` SET `resolved` = 1 WHERE `uniqid` = :ticket');
$query->bindParam(':ticket', $ticket, PDO::PARAM_STR);
$query->execute();
echo 'success';
}
}
