public function executeCreateTicket()
{
$subject = strip_tags($this->getRequestParameter('subject'));
$message = strip_tags($this->getRequestParameter('message'));
sfTicketPeer::createTicket($subject, $message, sfGuardUser::getProfileUserId($this->getContext()->getUser()));
return $this->redirect('sfSupport/history');
}
public function executeCreateReply()
{
$message = strip_tags($this->getRequestParameter('message'));
$ticket_id = $this->getRequestParameter('ticket_id');
sfTicketPeer::replyTicket($ticket_id, $message, $this->getContext()->getUser());
return $this->redirect('sfSupportAdmin');
}
public function getLatestMessage()
{
$c = new Criteria();
$c->add(sfTicketThreadPeer::SF_TICKET_ID, $this->getId());
$c->addAscendingOrderByColumn(sfTicketThreadPeer::CREATED_AT);
$threads = sfTicketThreadPeer::doSelect($c);
return $threads ? end($threads) : sfTicketPeer::retrieveByPk($this->getId());
}
public function getsfTicketsJoinsfTicketStatus($criteria = null, $con = null)
{
include_once 'plugins/sfSupportPlugin/lib/model/om/BasesfTicketPeer.php';
if ($criteria === null) {
$criteria = new Criteria();
} elseif ($criteria instanceof Criteria) {
$criteria = clone $criteria;
}
if ($this->collsfTickets === null) {
if ($this->isNew()) {
$this->collsfTickets = array();
} else {
$criteria->add(sfTicketPeer::USER_ID, $this->getId());
$this->collsfTickets = sfTicketPeer::doSelectJoinsfTicketStatus($criteria, $con);
}
} else {
$criteria->add(sfTicketPeer::USER_ID, $this->getId());
if (!isset($this->lastsfTicketCriteria) || !$this->lastsfTicketCriteria->equals($criteria)) {
$this->collsfTickets = sfTicketPeer::doSelectJoinsfTicketStatus($criteria, $con);
}
}
$this->lastsfTicketCriteria = $criteria;
return $this->collsfTickets;
}
public static function doSelectJoinAllExceptsfGuardUser(Criteria $c, $con = null)
{
foreach (sfMixer::getCallables('BasesfTicketThreadPeer:doSelectJoinAllExcept:doSelectJoinAllExcept') as $callable) {
call_user_func($callable, 'BasesfTicketThreadPeer', $c, $con);
}
$c = clone $c;
if ($c->getDbName() == Propel::getDefaultDB()) {
$c->setDbName(self::DATABASE_NAME);
}
sfTicketThreadPeer::addSelectColumns($c);
$startcol2 = sfTicketThreadPeer::NUM_COLUMNS - sfTicketThreadPeer::NUM_LAZY_LOAD_COLUMNS + 1;
sfTicketPeer::addSelectColumns($c);
$startcol3 = $startcol2 + sfTicketPeer::NUM_COLUMNS;
$c->addJoin(sfTicketThreadPeer::SF_TICKET_ID, sfTicketPeer::ID);
$rs = BasePeer::doSelect($c, $con);
$results = array();
while ($rs->next()) {
$omClass = sfTicketThreadPeer::getOMClass();
$cls = Propel::import($omClass);
$obj1 = new $cls();
$obj1->hydrate($rs);
$omClass = sfTicketPeer::getOMClass();
$cls = Propel::import($omClass);
$obj2 = new $cls();
$obj2->hydrate($rs, $startcol2);
$newObject = true;
for ($j = 0, $resCount = count($results); $j < $resCount; $j++) {
$temp_obj1 = $results[$j];
$temp_obj2 = $temp_obj1->getsfTicket();
if ($temp_obj2->getPrimaryKey() === $obj2->getPrimaryKey()) {
$newObject = false;
$temp_obj2->addsfTicketThread($obj1);
break;
}
}
if ($newObject) {
$obj2->initsfTicketThreads();
$obj2->addsfTicketThread($obj1);
}
$results[] = $obj1;
}
return $results;
}
public static function retrieveByPKs($pks, $con = null)
{
if ($con === null) {
$con = Propel::getConnection(self::DATABASE_NAME);
}
$objs = null;
if (empty($pks)) {
$objs = array();
} else {
$criteria = new Criteria();
$criteria->add(sfTicketPeer::ID, $pks, Criteria::IN);
$objs = sfTicketPeer::doSelect($criteria, $con);
}
return $objs;
}
public function fromArray($arr, $keyType = BasePeer::TYPE_PHPNAME)
{
$keys = sfTicketPeer::getFieldNames($keyType);
if (array_key_exists($keys[0], $arr)) {
$this->setId($arr[$keys[0]]);
}
if (array_key_exists($keys[1], $arr)) {
$this->setUserId($arr[$keys[1]]);
}
if (array_key_exists($keys[2], $arr)) {
$this->setSfTicketStatusId($arr[$keys[2]]);
}
if (array_key_exists($keys[3], $arr)) {
$this->setSubject($arr[$keys[3]]);
}
if (array_key_exists($keys[4], $arr)) {
$this->setMessage($arr[$keys[4]]);
}
if (array_key_exists($keys[5], $arr)) {
$this->setCreatedAt($arr[$keys[5]]);
}
if (array_key_exists($keys[6], $arr)) {
$this->setUpdatedAt($arr[$keys[6]]);
}
}
public function getsfTicket($con = null)
{
if ($this->asfTicket === null && $this->sf_ticket_id !== null) {
include_once 'plugins/sfSupportPlugin/lib/model/om/BasesfTicketPeer.php';
$this->asfTicket = sfTicketPeer::retrieveByPK($this->sf_ticket_id, $con);
}
return $this->asfTicket;
}
