static function SendTestMail($amount = 0)
 {
     Logging::SecurityLog("ServerManager::SendTestMail", "", CALLER_SYSTEM_ID);
     if (OperatorRequest::IsValidated() && OperatorRequest::IsAdministrator(true)) {
         $account = Mailbox::GetById($_POST["p_mailbox"]);
         try {
             if ($account->Type == "IMAP" || $account->Type == "POP") {
                 $reload = false;
                 $amount = $account->Download($reload, false, true);
                 $return = 1;
             } else {
                 $return = Communication::SendEmail($account, $account->Email, $account->Email, "LiveZilla Test Mail", "", "LiveZilla Test Mail", true);
             }
         } catch (Exception $e) {
             Logging::GeneralLog(serialize($e));
             $return = $e->getMessage();
         }
         if (is_array($amount)) {
             $amount = count($amount);
         }
         if ($return == 1) {
             Server::$Response->SetStandardResponse(1, base64_encode($amount));
         } else {
             Server::$Response->SetStandardResponse(2, base64_encode($return));
         }
     }
 }
 function SendAutoresponder($_visitor = null, $_browser = null, $_message = null)
 {
     if (empty($_message)) {
         $_message = $this->Messages[0];
     }
     $tsData = array("", "", "");
     if (!empty(Server::$Groups[$this->Group]->PredefinedMessages)) {
         $pdm = PredefinedMessage::GetByLanguage(Server::$Groups[$this->Group]->PredefinedMessages, $this->Language);
         if ($pdm != null) {
             if (!empty($pdm->EmailTicketResponderBodyPlaintext)) {
                 $tsData[0] = $pdm->EmailTicketResponderBodyPlaintext;
             }
             if (!empty($pdm->EmailTicketResponderBodyHTML)) {
                 $tsData[1] = $pdm->EmailTicketResponderBodyHTML;
             }
             $tsData[2] = $pdm->SubjectTicketResponder;
         }
     }
     for ($i = 0; $i < count($tsData); $i++) {
         $tText = ($i != 1 ? $_message->Text : nl2br($_message->Text)) . "<!--lz_ref_link-->";
         $tsData[$i] = str_replace("%mailtext%", $tText, $tsData[$i]);
         $tsData[$i] = $_message->TextReplace($tsData[$i], $this->Group);
         $tsData[$i] = $this->TextReplace($tsData[$i]);
         $tsData[$i] = Server::$Groups[$this->Group]->TextReplace($tsData[$i], $this->Language);
         if (!empty($_visitor)) {
             $tsData[$i] = $_visitor->TextReplace($tsData[$i]);
         }
         if (!empty($_browser)) {
             $tsData[$i] = $_browser->TextReplace($tsData[$i]);
         }
         $tsData[$i] = Configuration::Replace($tsData[$i]);
         $tsData[$i] = Mailbox::FinalizeEmail($tsData[$i], $i == 1);
         $tsData[$i] = Server::Replace($tsData[$i]);
     }
     //$mailbox = Mailbox::GetDefaultOutgoing();
     $mailbox = Mailbox::GetById(Server::$Groups[$this->Group]->TicketEmailOut, true);
     if ($mailbox != null) {
         $mb = clone $mailbox;
         $replytoint = Mailbox::IsValidEmail($_message->Email) ? $_message->Email : $mb->Email;
         $replytoex = $mb->Email;
         $fakeSender = "";
         if (!empty(Server::$Configuration->File["gl_usmasend"]) && Mailbox::IsValidEmail($_message->Email)) {
             $fakeSender = $_message->Email;
         }
         if (!empty(Server::$Configuration->File["gl_scom"])) {
             Communication::SendEmail($mb, Server::$Configuration->File["gl_scom"], $replytoint, $tsData[0], $tsData[1], $tsData[2], false, null, $fakeSender);
         }
         if (!empty(Server::$Configuration->File["gl_sgom"])) {
             Communication::SendEmail($mb, Server::$Groups[$this->Group]->Email, $replytoint, $tsData[0], $tsData[1], $tsData[2], false, null, $fakeSender);
         }
         if (!empty(Server::$Configuration->File["gl_ssom"]) && Mailbox::IsValidEmail($_message->Email)) {
             Communication::SendEmail($mb, str_replace(";", ",", $_message->Email), $replytoex, $tsData[0], $tsData[1], $tsData[2], false, null, $fakeSender);
         }
     }
 }
function processTicketActions($count = 0)
{
    global $GROUPS, $CONFIG;
    $temporaryIds = array();
    while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"])) {
        $type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"];
        if ($type == "SetTicketStatus") {
            $Ticket = new Ticket();
            $Ticket->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"];
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]) {
                $Ticket->Log(0, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
            }
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"]) && $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]) {
                $Ticket->Log(2, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
            }
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->Log(3, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
            }
            $TicketEditor = new TicketEditor($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"]);
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"])) {
                $TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
            }
            $TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
            $TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
            $TicketEditor->Save();
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->SetGroup($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
            }
            $Ticket->Editor = $TicketEditor;
            $Ticket->LoadMessages();
            $Ticket->SetLastUpdate(time());
        } else {
            if ($type == "AddTicketEditorReply") {
                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
                $Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
                $Ticket->Messages[0]->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"];
                $Ticket->Messages[0]->ChannelId = getId(32);
                $Ticket->Messages[0]->Hash = $Ticket->GetHash(false);
                $Ticket->Messages[0]->SenderUserId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
                $Ticket->Messages[0]->Type = 1;
                $Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
                $Ticket->Messages[0]->Text = Mailbox::FinalizeEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]);
                $Ticket->Messages[0]->Subject = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"];
                $Ticket->Messages[0]->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], time());
                $acount = 7;
                $att = array();
                while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount])) {
                    $att[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount]] = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount];
                    $Ticket->Messages[0]->ApplyAttachment($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount++]);
                }
                $mailbox = Mailbox::GetById($GROUPS[$Ticket->Group]->TicketEmailOut, true);
                $Ticket->SendEditorReply($mailbox, $Ticket->Messages[0]->Text, getPredefinedMessage($GROUPS[$Ticket->Group]->PredefinedMessages, $Ticket->Language), $att, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"]);
                if (!empty($CONFIG["gl_ctor"])) {
                    $Ticket->LoadStatus();
                    $Ticket->Editor->Status = TICKET_STATUS_CLOSED;
                    $Ticket->Editor->Save();
                }
                $Ticket->SetLastUpdate(time());
            } else {
                if ($type == "SetTicketLanguage") {
                    $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->SetLanguage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->Log(1, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                    $Ticket->SetLastUpdate(time());
                } else {
                    if ($type == "DeleteTicketFromServer") {
                        $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                        $Ticket->Destroy();
                        $Ticket->Log(7, CALLER_SYSTEM_ID, 0, 1);
                        $Ticket->SetLastUpdate(time());
                    } else {
                        if ($type == "AddComment") {
                            $Ticket = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                            $Ticket->AddComment(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                            $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], "");
                            $Ticket->SetLastUpdate(time());
                        } else {
                            if ($type == "LinkChat") {
                                if (!empty($temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]])) {
                                    $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] = $temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]];
                                }
                                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                $Ticket->LinkChat($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], getId(32));
                                $Ticket->Log(5, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                                $Ticket->SetLastUpdate(time());
                            } else {
                                if ($type == "LinkTicket") {
                                    $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                    $TicketSub = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                                    $counts[$Ticket->Id] = Ticket::GetMessageCount($Ticket->Id);
                                    $counts[$TicketSub->Id] = Ticket::GetMessageCount($TicketSub->Id);
                                    if ($counts[$Ticket->Id] > $counts[$TicketSub->Id]) {
                                        $Ticket->LinkTicket($TicketSub->Id, getId(32));
                                    } else {
                                        $TicketSub->LinkTicket($Ticket->Id, getId(32));
                                    }
                                    $Ticket->SetLastUpdate(time());
                                } else {
                                    if ($type == "EditMessage") {
                                        $ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                                        $message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                        $message->Load();
                                        $message->ChangeValue($ticket, 10, CALLER_SYSTEM_ID, $message->Fullname, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                                        $message->ChangeValue($ticket, 11, CALLER_SYSTEM_ID, $message->Email, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
                                        $message->ChangeValue($ticket, 12, CALLER_SYSTEM_ID, $message->Company, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
                                        $message->ChangeValue($ticket, 13, CALLER_SYSTEM_ID, $message->Phone, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"]);
                                        $message->ChangeValue($ticket, 14, CALLER_SYSTEM_ID, $message->Subject, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"]);
                                        $message->ChangeValue($ticket, 15, CALLER_SYSTEM_ID, $message->Text, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"]);
                                        $message->ApplyCustomFromPost($count, true, $ticket, CALLER_SYSTEM_ID);
                                        $message->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], true);
                                        $ticket->SetLastUpdate(time(), false);
                                    } else {
                                        if ($type == "CreateTicket") {
                                            $Ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), "");
                                            $temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_11"]] = $Ticket->Id;
                                            $Ticket->Messages[0]->Id = $Ticket->Id;
                                            $Ticket->Messages[0]->ChannelId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
                                            $Ticket->CreationType = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"];
                                            $Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"];
                                            $Ticket->Language = strtoupper(trim($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_10"]));
                                            $Ticket->Messages[0]->Fullname = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
                                            $Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
                                            $Ticket->Messages[0]->Text = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
                                            $Ticket->Messages[0]->Company = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"];
                                            $Ticket->Messages[0]->Phone = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_8"];
                                            $Ticket->Messages[0]->Type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_9"];
                                            $Ticket->Messages[0]->Subject = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_15"];
                                            $Ticket->Messages[0]->ApplyCustomFromPost($count);
                                            $cid = 0;
                                            while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $cid])) {
                                                $value = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $cid++];
                                                if (strpos($value, "[att]") === 0) {
                                                    $Ticket->Messages[0]->ApplyAttachment(base64_decode(str_replace("[att]", "", $value)));
                                                } else {
                                                    if (strpos($value, "[com]") === 0) {
                                                        $Ticket->Messages[0]->AddComment(CALLER_SYSTEM_ID, $Ticket->Id, base64_decode(str_replace("[com]", "", $value)));
                                                    }
                                                }
                                            }
                                            $Ticket->Messages[0]->LoadAttachments();
                                            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"])) {
                                                $email = new TicketEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"], false, "");
                                                $email->LoadAttachments();
                                                foreach ($email->Attachments as $rid => $res) {
                                                    if (empty($Ticket->Messages[0]->Attachments[$rid])) {
                                                        processResource(CALLER_SYSTEM_ID, $rid, "", RESOURCE_TYPE_FILE_INTERNAL, "", true, 100, 1, 0);
                                                    }
                                                }
                                                $email->Destroy();
                                            }
                                            $Ticket->Save();
                                            $TicketEditor = new TicketEditor($Ticket->Id);
                                            $TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_13"];
                                            $TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_12"];
                                            $TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_14"];
                                            $TicketEditor->Save();
                                            $Ticket->Log(6, CALLER_SYSTEM_ID, $Ticket->Id, "");
                                            $Ticket->SetLastUpdate(time());
                                        } else {
                                            if ($type == "SetEmailStatus") {
                                                $Email = new TicketEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                                                $Email->SetStatus();
                                            } else {
                                                if ($type == "ForwardMessage") {
                                                    $message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                                    $message->Load();
                                                    $message->Forward($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
                                                    $ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"], "");
                                                    $ticket->Log(9, CALLER_SYSTEM_ID, $message->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                                                } else {
                                                    if ($type == "MoveMessageIntoTicket") {
                                                        $message = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                                                        $message->Load(true);
                                                        $message->ChannelId = getId(32);
                                                        $ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                                        $ticket->Load();
                                                        $ticket->Id = $message->Id = getObjectId("ticket_id", DATABASE_TICKETS);
                                                        $ticket->Messages = array();
                                                        $ticket->Messages[0] = $message;
                                                        $ticket->Save();
                                                        $ticket->Log(8, CALLER_SYSTEM_ID, $ticket->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]);
                                                        $message->SaveAttachments();
                                                        $message->SaveComments($ticket->Id);
                                                    } else {
                                                        if ($type == "DeleteAttachment") {
                                                            processResource(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "", RESOURCE_TYPE_FILE_INTERNAL, "", true, "100", "1");
                                                        }
                                                    }
                                                }
                                            }
                                        }
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
        $count++;
    }
    if ($count > 0) {
        CacheManager::SetDataUpdateTime(DATA_UPDATE_KEY_TICKETS);
        CacheManager::SetDataUpdateTime(DATA_UPDATE_KEY_EMAILS);
    }
}
function sendChatTranscripts($_custom = false)
{
    global $CONFIG, $INTERNAL, $GROUPS, $INPUTS;
    initData(array("INTERNAL", "INPUTS"));
    closeChats();
    $defmailbox = Mailbox::GetDefaultOutgoing();
    $result = queryDB(false, "SELECT `voucher_id`,`subject`,`customs`,`internal_id`,`transcript_text`,`transcript_receiver`,`email`,`chat_id`,`fullname`,`group_id` FROM `" . DB_PREFIX . DATABASE_CHAT_ARCHIVE . "` WHERE `chat_type`=1 AND `endtime`>0 AND `closed`>0 AND `transcript_sent`=0 LIMIT 1;");
    if ($result) {
        while ($row = DBManager::FetchArray($result)) {
            if (empty($row["transcript_text"])) {
                continue;
            }
            queryDB(true, "UPDATE `" . DB_PREFIX . DATABASE_CHAT_ARCHIVE . "` SET `transcript_sent`=1 WHERE `chat_id`='" . DBManager::RealEscape($row["chat_id"]) . "' LIMIT 1;");
            $rcvs = str_replace(array("%fullname%", "%efullname%"), $row["fullname"], $row["transcript_text"]);
            $rcvs = str_replace(array("%email%", "%eemail%"), $row["email"], $rcvs);
            $rcvs = str_replace("%rating%", getRatingAVGFromChatId($row["chat_id"]), $rcvs);
            $subject = $row["subject"];
            $customs = @unserialize($row["customs"]);
            $fakeSender = "";
            foreach ($INPUTS as $index => $input) {
                if ($input->Active && $input->Custom && !isset($GROUPS[$row["group_id"]]->TicketInputsHidden[$index])) {
                    $cv = "";
                    if ($input->Type == "CheckBox") {
                        $cv = !empty($customs[$input->Name]) ? "<!--lang_client_yes-->" : "<!--lang_client_no-->";
                    } else {
                        if (!empty($customs[$input->Name]) || $input->Type == "ComboBox") {
                            $cv = $input->GetClientValue(@$customs[$input->Name]);
                        }
                    }
                    $rcvs = str_replace("%custom" . $index . "%", $cv, $rcvs);
                }
            }
            $rcvs = applyReplacements($rcvs);
            $rcvs = Mailbox::FinalizeEmail($rcvs . "\r\n\r\n<!--lz_ref_link-->");
            $mailbox = null;
            if (!empty($row["group_id"]) && isset($GROUPS[$row["group_id"]]) && !empty($GROUPS[$row["group_id"]]->ChatEmailOut)) {
                $mailbox = Mailbox::GetById($GROUPS[$row["group_id"]]->ChatEmailOut);
            }
            $mailbox = !empty($mailbox) ? $mailbox : $defmailbox;
            if ((!empty($CONFIG["gl_soct"]) || $_custom) && !empty($row["transcript_receiver"])) {
                sendMail($mailbox, $row["transcript_receiver"], $mailbox->Email, $rcvs, $subject);
            }
            if (!empty($CONFIG["gl_scto"]) && !$_custom) {
                initData(array("INTERNAL"));
                $receivers = array();
                $resulti = queryDB(true, "SELECT `sender`,`receiver` FROM `" . DB_PREFIX . DATABASE_POSTS . "` WHERE `chat_id`='" . DBManager::RealEscape($row["chat_id"]) . "';");
                if ($resulti) {
                    while ($rowi = DBManager::FetchArray($resulti)) {
                        if (!empty($INTERNAL[$rowi["sender"]]) && !in_array($rowi["sender"], $receivers)) {
                            $receivers[] = $rowi["sender"];
                        } else {
                            if (!empty($INTERNAL[$rowi["receiver"]]) && !in_array($rowi["receiver"], $receivers)) {
                                $receivers[] = $rowi["receiver"];
                            } else {
                                continue;
                            }
                        }
                        sendMail($mailbox, $INTERNAL[$receivers[count($receivers) - 1]]->Email, $mailbox->Email, $rcvs, $subject);
                    }
                }
            }
            if (!empty($CONFIG["gl_sctg"]) && !$_custom) {
                initData(array("GROUPS"));
                sendMail($mailbox, $GROUPS[$row["group_id"]]->Email, $mailbox->Email, $rcvs, $subject);
            }
            if (!empty($mailbox) && !empty($CONFIG["gl_scct"])) {
                if (!empty($CONFIG["gl_uvec"])) {
                    if (Mailbox::IsValidEmail($row["transcript_receiver"])) {
                        $fakeSender = $row["transcript_receiver"];
                    } else {
                        if (Mailbox::IsValidEmail($row["email"])) {
                            $fakeSender = $row["email"];
                        }
                    }
                }
                sendMail($mailbox, $CONFIG["gl_scct"], $mailbox->Email, $rcvs, $subject, false, null, $fakeSender);
            }
            if (!empty($row["voucher_id"])) {
                $ticket = new CommercialChatVoucher(null, $row["voucher_id"]);
                $ticket->Load();
                $ticket->SendStatusEmail();
            }
        }
    }
    if (!empty($CONFIG["gl_rm_chats"]) && $CONFIG["gl_rm_chats_time"] == 0) {
        queryDB(true, "DELETE FROM `" . DB_PREFIX . DATABASE_CHAT_ARCHIVE . "` WHERE `transcript_sent` = '1';");
    }
}
function sendTestMail($amount = 0)
{
    global $RESPONSE;
    $account = Mailbox::GetById($_POST["p_mailbox"]);
    try {
        if ($account->Type == "IMAP" || $account->Type == "POP") {
            $reload = false;
            $amount = downloadFromMailbox($reload, $account->Type, $account->Host, $account->Port, $account->Password, $account->Username, $account->SSL, false, true);
            $return = 1;
        } else {
            $return = sendMail($account, $account->Email, $account->Email, "LiveZilla Test Mail", "LiveZilla Test Mail", true);
        }
    } catch (Exception $e) {
        logit(serialize($e));
        $return = $e->getMessage();
    }
    if (is_array($amount)) {
        $amount = count($amount);
    }
    if ($return == 1) {
        $RESPONSE->SetStandardResponse(1, base64_encode($amount));
    } else {
        $RESPONSE->SetStandardResponse(2, base64_encode($return));
    }
}
 function Forward($_groupId, $_toEmail, $_subject = "", $_text = "")
 {
     global $GROUPS;
     $att = array();
     $mailbox = Mailbox::GetById($GROUPS[$_groupId]->TicketEmailOut, true);
     foreach ($this->Attachments as $resid => $title) {
         $att[] = $resid;
     }
     if (empty($_text) && !empty($this->Text)) {
         $_text = $this->Text;
     }
     if ($mailbox != null) {
         sendMail($mailbox, str_replace(";", ",", $_toEmail), $mailbox->Email, $_text, $_subject, false, $att);
     }
 }