$subject = '服务请求处理完成通知通知【' . $notifications['t_maskid'] . '】';
$url_ticket_id = $notifications['t_ticketid'];
$first_data = '您的服务请求已被处理完成。';
$remark_data = '感谢你对GDS的理解和支持！';
$keyword1_data = '服务单号：' . $notifications['t_maskid'];
$keyword2_data = '处理人：' . $notifications['DCS'];
$keyword3_data = '完成时间：' . $notifications['n_create_ts'];
$result_mail = send_mail_csc($notifications['notice_id'], $to_addr, $to_name, $subject, $url_ticket_id, $first_data, $remark_data, $keyword1_data, $keyword2_data, $keyword3_data);
}
if ($prefer_mobile) {
$to_mobile = $notifications['t_custphone'];
$url_ticket_id = $notifications['t_ticketid'];
$first_data = '您的服务请求已被处理完成！';
$remark_data = '感谢你对GDS的理解和支持！';
$keyword1_data = '服务单号：' . $notifications['t_maskid'];
$result_sms = send_sms_csc($notifications['notice_id'], $to_mobile, $url_ticket_id, $first_data, $remark_data, $keyword1_data);
}
// To ADM
_log('Processing ADM notification...');
list($prefer_wechat, $prefer_email, $prefer_mobile) = get_notice_prefer_adm($notifications['ADM_email'], $ticket_stage);
_log('ADM prefer... ' . json_encode(['ticket_id' => $notifications['t_ticketid'], 'ticket_stage' => $ticket_stage, 'ADM' => $notifications['ADM_email'], 'wechat' => $prefer_wechat, 'email' => $prefer_email, 'mobile' => $prefer_mobile]));
if ($prefer_wechat) {
$template_id = 'OFBb_0E6Zy5diGu-ofzsmynT0uySj6-PCU7dPv4sm6o';
$first_data = '您的客户【' . $notifications['t_custorgname'] . '】的服务请求已被处理完结';
$remark_data = '请点击详情查看具体信息';
$keyword1_data = $notifications['t_maskid'];
$keyword2_data = $notifications['n_create_ts'];
$openids = get_pe_wechat($notifications['ADM_email']);
if (!empty($openids)) {
foreach ($openids as $user_openid) {
$result_wechat = send_wechat_msg_pe($notifications['notice_id'], $user_openid, 'adm', $template_id, $notifications['t_ticketid'], $first_data, $remark_data, $keyword1_data, $keyword2_data);
}
}
if ($p_method_sms == '1') {
if ($prefer_mobile == true || $p_stage == 'wo_delay' || $p_stage == 'manual' || $p_stage == 'manual_1') {
$to_mobile = $p_user_phone;
$url_ticket_id = $p_ky_ticketid;
$first_data = $p_first;
$remark_data = $p_remark;
if ($p_stage != 'manual_1') {
$keyword1_data = '服务单号：' . $p_ky_maskid . '（请注意保留）';
} else {
$keyword1_data = $keyword2_data = $keyword3_data = $keyword4_data = $keyword5_data = $keyword6_data = $keyword7_data = $keyword8_data = "";
}
if (preg_match_all("/(1\\d{10})/", $to_mobile, $to_mobile_ext)) {
_log('Mobile number [' . $to_mobile . '] extracted to [' . var_export($to_mobile_ext, true) . ']...');
$result_sms = send_sms_csc($notice_id, $to_mobile_ext[0][0], $url_ticket_id, $first_data, $remark_data, $keyword1_data);
if ($result_sms != 1) {
array_push($error, '向客户发送短信失败');
} else {
array_push($sent, '发送短信成功');
}
} else {
array_push($error, '手机号码无效，或没有客户手机号码信息');
}
} else {
_log('客户设置了不通过【短信】接收【' . $p_stage_text . '】有关的消息');
array_push($error, '客户设置了不通过【短信】接收【' . $p_stage_text . '】有关的消息');
}
}
}
// To ADM
