public function showRecord()
{
$response = new Twiml();
$response->say('Please record your message after the beep.' . ' Press star to end your recording.', ['voice' => 'alice', 'language' => 'en-GB']);
$response->record(array('action' => '/recording/hangup', 'finishOnKey' => '*', 'method' => 'GET'));
return response($response)->header('Content-Type', 'application/xml');
}
/**
* Handles the callback after a call has finished
*
* @return \Illuminate\Http\Response
*/
public function agentVoicemail(Request $request, $agentId)
{
$response = new Twiml();
$callStatus = $request->input('DialCallStatus');
if ($callStatus !== 'completed') {
$response->say('It appears that no agent is available. ' . 'Please leave a message after the beep', ['voice' => 'alice', 'language' => 'en-GB']);
$response->record(['maxLength' => '20', 'method' => 'GET', 'action' => route('hangup', [], false), 'transcribeCallback' => route('store-recording', ['agent' => $agentId], false)]);
$response->say('No recording received. Goodbye', ['voice' => 'alice', 'language' => 'en-GB']);
$response->hangup();
return $response;
}
return "Ok";
}