public function init()
{
$settings = \Support\Models\Settings::fetch();
if (!$settings->live_chat_enabled) {
return null;
}
if ($this->session->get('support_close_tab') == 1) {
return null;
}
// are there no operators online?
$operators = \Support\Models\Operators::fetchActive();
if (empty($operators)) {
return $this->outputJson($this->getJsonResponse(array('result' => $this->theme->renderView('Support/Site/Views::livechatajax/no_operators.php'))));
}
// is a chat session already started/requested?
$this->app->set('chat_session', null);
$chat_session = (new \Support\Models\ChatSessions())->setState('filter.user_session', $this->session->id())->getItem();
if (!empty($chat_session->id)) {
$this->session->set('support_session_id', (string) $chat_session->id);
$this->app->set('chat_session', $chat_session);
$this->app->set('messages', $chat_session->messages);
}
// Display the tab
return $this->outputJson($this->getJsonResponse(array('result' => $this->theme->renderView('Support/Site/Views::livechatajax/init.php'))));
}
public function afterUserLogout($event)
{
$identity = $event->getArgument('identity');
try {
\Support\Models\Operators::goOffline($identity);
} catch (\Exception $e) {
// TODO log this
}
}
public function unclaimedSessions()
{
$user = $this->getIdentity();
if (empty($user->id)) {
return;
}
$unclaimed = \Support\Models\ChatSessions::unclaimed();
$is_online = \Support\Models\Operators::isOnline($user);
echo $this->outputJson($this->getJsonResponse(array('alert' => $is_online ? true : false, 'count' => count($unclaimed), 'result' => $this->theme->renderView('Support/Admin/Views::livechat/fragment_unclaimed_sessions.php'))));
}
protected function preAdmin()
{
parent::preAdmin();
if (class_exists('\\Minify\\Factory')) {
\Minify\Factory::registerPath($this->dir . "/src/");
$files = array('Support/Assets/js/poller.js', 'Support/Assets/js/admin.js');
foreach ($files as $file) {
\Minify\Factory::js($file);
}
$files = array('Support/Assets/css/admin.css');
foreach ($files as $file) {
\Minify\Factory::css($file);
}
}
if ($op = \Support\Models\Operators::isOnline($this->auth->getIdentity())) {
if (\Dsc\System::instance()->get('input')->get('ping', null, 'int') != 1) {
$op->markActive();
}
}
\Dsc\System::instance()->getDispatcher()->addListener(\Support\Listeners\Users::instance());
\Support\Models\ChatSessions::throttledCleanup();
}
public function claimSession()
{
$chat_session_id = $this->app->get('PARAMS.session_id');
try {
$chat_session = (new \Support\Models\ChatSessions())->setState('filter.id', $chat_session_id)->getItem();
if (empty($chat_session->id)) {
throw new \Exception('Invalid Session');
}
$chat_session->session_id_admin = $this->session->id();
$chat_session->admin_id = new \MongoId((string) $this->getIdentity()->id);
$chat_session->admin_name = $this->getIdentity()->first_name;
$chat_session->admin_email = $this->getIdentity()->email;
$chat_session->status = 'claimed';
$chat_session->messages[] = (new \Support\Models\ChatMessages(array('sender_type' => 'system', 'sender_name' => 'System Bot', 'timestamp' => time(), 'text' => $this->getIdentity()->first_name . ' has joined this session.')))->cast();
$chat_session->save();
\Dsc\System::addMessage('You claimed that session');
} catch (\Exception $e) {
\Dsc\System::addMessage('There was an error claiming that session.', 'error');
\Dsc\System::addMessage($e->getMessage(), 'error');
}
try {
$user = $this->getIdentity();
\Support\Models\Operators::goOnline($user);
\Dsc\System::addMessage('You are now online');
} catch (\Exception $e) {
\Dsc\System::addMessage('There was an error marking you as online', 'error');
\Dsc\System::addMessage($e->getMessage(), 'error');
}
$this->app->reroute('/admin/support/live-chat');
}
<?php
foreach ($operators = \Support\Models\Operators::fetchActive() as $operator) {
?>
<div class="list-group-item">
<b><?php
echo $operator->fullName();
?>
</b>
<p class="help-block"><small><?php
echo (int) $operator->openSessions();
?>
open sessions</small></p>
<div class="help-block">
<div><small>Last active: <?php
echo \Dsc\Mongo\Collections\Sessions::ago($operator->last_activity);
?>
</small></div>
</div>
</div>
<?php
}
?>
<?php
if (empty($operators)) {
?>
<div class="list-group-item">
<p>No online operators</p>
</div>
<div class="row">
<div class="col-xs-12 col-sm-7 col-md-7 col-lg-4">
<h1 class="page-title txt-color-blueDark">
<i class="fa fa-table fa-fw "></i> Live Chat
<span>
> <small>You are:
<?php
if (\Support\Models\Operators::isActive($this->auth->getIdentity())) {
?>
<a class="btn btn-success" href="./admin/support/live-chat/offline" title="Go offline">Online</a>
<?php
} else {
?>
<a class="btn btn-danger" href="./admin/support/live-chat/online" title="Go online" >Offline</a>
<?php
}
?>
</span>
</h1>
</div>
<div class="col-xs-12 col-sm-5 col-md-5 col-lg-8">
<ul id="sparks" class="list-actions list-unstyled list-inline">
<li>
</li>
</ul>
</div>
</div>
<div class="row">
