/**
* Run the request filter.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next)
{
if (Agent::isAdmin()) {
return $next($request);
}
// All Agents have access in none restricted mode
if (Setting::grab('agent_restrict') == 'no') {
if (Agent::isAgent()) {
return $next($request);
}
}
// if this is a ticket show page
if ($request->route()->getName() == Setting::grab('main_route') . '.show') {
$ticket_id = $request->route(Setting::grab('main_route'));
}
// if this is a new comment on a ticket
if ($request->route()->getName() == Setting::grab('main_route') . '-comment.store') {
$ticket_id = $request->get('ticket_id');
}
// Assigned Agent has access in the restricted mode enabled
if (Agent::isAgent() && Agent::isAssignedAgent($ticket_id)) {
return $next($request);
}
// Ticket Owner has access
if (Agent::isTicketOwner($ticket_id)) {
return $next($request);
}
return redirect()->action('\\Kordy\\Ticketit\\Controllers\\TicketsController@index')->with('warning', trans('ticketit::lang.you-are-not-permitted-to-access'));
}
/**
* Run the request filter.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next)
{
if (Agent::isAgent() || Agent::isAdmin()) {
return $next($request);
}
return back()->with('warning', 'You are not permitted to access this page!');
}
/**
* Run the request filter.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next)
{
if (Agent::isAgent() || Agent::isAdmin()) {
return $next($request);
}
return redirect()->action('\\Kordy\\Ticketit\\Controllers\\TicketsController@index')->with('warning', trans('ticketit::lang.you-are-not-permitted-to-access'));
}
/**
* Run the request filter.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next)
{
if (Agent::isAgent() || Agent::isAdmin()) {
return $next($request);
}
return redirect()->action('\\Kordy\\Ticketit\\Controllers\\TicketsController@index')->with('warning', 'You are not permitted to access this page!');
}
/**
* Run the request filter.
*
* @param \Illuminate\Http\Request $request
* @param \Closure $next
* @return mixed
*/
public function handle($request, Closure $next)
{
if (Agent::isAdmin()) {
return $next($request);
}
// All Agents have access in none restricted mode
if (config('ticketit.agent_restrict') == 'no') {
if (Agent::isAgent()) {
return $next($request);
}
}
// if this is a ticket show page
if ($request->route()->getName() == config('ticketit.main_route') . '.show') {
$ticket_id = $request->route(config('ticketit.main_route'));
}
// if this is a new comment on a ticket
if ($request->route()->getName() == config('ticketit.main_route') . '-comment.store') {
$ticket_id = $request->get('ticket_id');
}
// Assigned Agent has access in the restricted mode enabled
if (Agent::isAgent() && Agent::isAssignedAgent($ticket_id)) {
return $next($request);
}
// Ticket Owner has access
if (Agent::isTicketOwner($ticket_id)) {
return $next($request);
}
return redirect()->action('\\Kordy\\Ticketit\\Controllers\\TicketsController@index')->with('warning', 'You are not permitted to access this page!');
}
/**
* Display a listing of tickets related to user.
*
* @return Response
*/
public function index()
{
$items = config('ticketit.paginate_items');
if (Models\Agent::isAdmin()) {
$tickets = Models\Ticket::orderBy('updated_at', 'desc')->paginate($items);
} elseif (Models\Agent::isAgent()) {
$agent = Models\Agent::find(\Auth::user()->id);
$tickets = $agent->agentTickets()->orderBy('updated_at', 'desc')->paginate($items);
} else {
$user = Models\Agent::find(\Auth::user()->id);
$tickets = $user->userTickets()->orderBy('updated_at', 'desc')->paginate($items);
}
return view('ticketit::index', compact('tickets'));
}