/**
* Update a ticket
*
* @apiMethod PUT
* @apiUri /support/tickets/{ticket}
* @apiParameter {
* "name": "ticket",
* "description": "Ticket identifier",
* "type": "integer",
* "required": true,
* "default": 0
* }
* @apiParameter {
* "name": "owner",
* "description": "Ticket owner",
* "type": "integer",
* "required": false,
* "default": null
* }
* @apiParameter {
* "name": "status",
* "description": "Ticket status",
* "type": "integer",
* "required": false,
* "default": null
* }
* @apiParameter {
* "name": "severity",
* "description": "Ticket severity",
* "type": "string",
* "required": false,
* "default": null,
* "allowed_values": "minor, normal, major, critical"
* }
* @apiParameter {
* "name": "group",
* "description": "Alias of group ticket should be assigned to",
* "type": "string",
* "required": false,
* "default": null
* }
* @return void
*/
public function updateTask()
{
$this->requiresAuthentication();
if (!$this->acl->check('edit', 'tickets')) {
throw new Exception(Lang::txt('Not authorized'), 403);
}
// Initiate class and bind data to database fields
$ticket_id = Request::getInt('id', 0);
$status = Request::getInt('status', null);
$owner = Request::getInt('owner', null);
$severity = Request::getString('severity', null);
$group = Request::getString('group', null);
// Initiate class and bind data to database fields
$model = \Components\Support\Models\Orm\Ticket::oneOrFail($ticket_id);
if ($status) {
//cheap check to see if we got a valid status
$status_model = \Components\Support\Models\Orm\Status::oneOrFail($status);
if (!$status_model->get('id')) {
throw new Exception(Lang::txt("COM_SUPPORT_ERROR_INVALID_STATUS"), 404);
}
$model->set('status', $status);
$model->set('open', $status_model->get('open'));
}
if ($owner) {
//cheap check to see if we got a valid user
$owner_model = \Hubzero\User\User::one($owner);
if (!$owner_model->get('id')) {
throw new Exception(Lang::txt("COM_SUPPORT_ERROR_INVALID_OWNER"), 404);
}
$model->set('owner', $owner);
}
if ($severity) {
if (in_array($severity, ['minor', 'normal', 'major', 'critical'])) {
$model->set('severity', $severity);
} else {
throw new Exception(Lang::txt("COM_SUPPORT_ERROR_INVALID_SEVERITY"), 404);
}
}
if ($group) {
$group_model = \Components\Groups\Models\Orm\Group::oneByCn($group);
if ($group_model->get('gidNumber')) {
$model->set('group', $group);
} else {
throw new Exception(Lang::txt("COM_SUPPORT_ERROR_INVALID_GROUP_CN"), 404);
}
}
if ($model->save()) {
$this->send(null, 204);
} else {
throw new Exception(Lang::txt('COM_SUPPORT_ERROR_CANNOT_SAVE'), 500);
}
}
<td><?php
echo $document['hubtype'];
?>
</td>
<td><?php
echo $document['title'][0];
?>
</td>
<td><?php
echo $document['access_level'];
?>
</td>
<td>
<?php
if ($document['owner_type'] == 'user') {
$user = \Hubzero\User\User::one($document['owner'][0]);
if (isset($user) && is_object($user)) {
echo $user->get('name');
} else {
echo Lang::txt('UNKNOWN');
}
} elseif ($document['owner_type'] == 'group') {
$group = \Hubzero\User\Group::getInstance($document['owner'][0]);
if (isset($group) && is_object($group)) {
echo $group->get('description');
} else {
echo Lang::txt('UNKNOWN');
}
}
?>
</td>
