/**
* Fetch Canned Response in the ticket detail page.
* @param type $id
* @return type json
*/
public function get_canned($id)
{
// checking for the canned response with requested value
if ($id != "zzz") {
// fetching canned response
$canned = Canned::where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
}
// returning the canned response in JSON format
return \Response::json($msg);
}
/**
* get canned
* @param type $id
* @return type json
*/
public function get_canned($id)
{
if ($id != "zzz") {
$canned = Canned::where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
$msg = $canned->message;
} else {
$msg = "";
}
return \Response::json($msg);
}