public function conversationList($request, $response)
{
/*{{{*/
$options = array();
$nowPage = $request->page ? $request->page : 1;
$pageSize = 20;
$options['conversationId'] = $request->conversationId;
$options['customerPhoneNumber'] = XString::decodeMobileNo($request->customerPhoneNumber);
$direction = $request->direction === null ? -1 : $request->direction;
$fromTime = $request->fromTime;
$toTime = $request->toTime;
$type = $request->type;
$source = $request->source === null ? -1 : $request->source;
$fromTime = empty($fromTime) ? $type ? XDateTime::today()->addDay(-30)->toShortString() : XDateTime::today()->toShortString() : $request->fromTime;
$toTime = empty($toTime) ? XDateTime::today()->toShortString() : $request->toTime;
$response->fromTime = $fromTime;
$response->toTime = $toTime;
$response->fromHour = $request->fromHour;
$response->toHour = $request->toHour;
$response->source = $source;
$fromTime = $fromTime . " " . $request->fromHour . ":00:00";
$toTime = $toTime . " " . $request->toHour . ":59:59";
$options['fromTime'] = $fromTime;
$options['toTime'] = $toTime;
$options['source'] = $source;
if ($request->minduration) {
$options['minduration'] = $request->minduration;
}
if ($request->maxduration) {
$options['maxduration'] = $request->maxduration;
}
if ($request->satisfaction) {
$options['satisfaction'] = $request->satisfaction;
}
$operator = DAL::get()->find_by_workid('TeleOperator', $request->workId);
$operatorId = null;
if ($operator instanceof TeleOperator) {
$operatorId = $operator->id;
$options['operatorId'] = $operatorId;
}
$serviceQueueIds = array();
$queueType = $request->queueType;
if (false == empty($queueType)) {
$serviceQueue = DAL::get()->find_by_queueType("ServiceQueue", $queueType);
if ($serviceQueue instanceof ServiceQueue) {
$serviceQueueIds = array($serviceQueue->id);
}
}
$response->workId = $request->workId;
$response->conversationId = $request->conversationId;
$response->customerPhoneNumber = $type ? '' : XString::decodeMobileNo($request->customerPhoneNumber);
$response->direction = $request->direction === null ? -1 : $request->direction;
$response->queueType = $request->queueType;
$conversationList = TeleConversationClient::getInstance()->getTeleConversationList($direction, $serviceQueueIds, $options, $nowPage, $pageSize);
$response->conversationList = $conversationList['list'];
$response->queues = DAL::get()->find_all_by_queuetype('ServiceQueue', array_keys(ServiceQueue::$queueTypeDesc));
$response->minDuration = trim($request->minduration);
$response->maxDuration = trim($request->maxduration);
$response->pageLink = PageNav::getNavLink(PageNav::getPageNavTemplate("/operator/conversationlist?workId=" . $response->workId . "&customerPhoneNumber=" . $response->customerPhoneNumber . "&direction=" . $response->direction . "&fromTime=" . $response->fromTime . "&toTime=" . $response->toTime . "&queueType=" . $response->queueType . "&fromHour={$request->fromHour}&toHour={$request->toHour}&minduration={$request->minduration}&maxduration={$request->maxduration}&source={$source}" . "&satisfaction=" . $request->satisfaction . "&page="), $nowPage, $pageSize, $conversationList['pageInfo']['total']);
}
public function letterCountDetail($request, $response)
{
/*{{{*/
$date = $request->getRequest('date', '');
$tel = $request->getRequest('tel', '');
$userName = $request->getRequest('userName', '');
$nowPage = $request->getRequest('p', 1);
$pageSize = 50;
$tel = XString::decodeMobileNo($tel);
$userids = array();
if (empty($tel) == false && empty($userName) == false) {
$userids = Dal::get()->find_id_by_name_and_mobile('user', $userName, $tel);
if (empty($userids) == true) {
return;
}
} else {
if (empty($tel) == false && empty($userName) == true) {
$userids = Dal::get()->find_id_by_mobile('user', $tel);
if (empty($userids) == true) {
return;
}
} else {
if (empty($tel) == true && empty($userName) == false) {
$userids = Dal::get()->find_id_by_name('user', $userName);
if (empty($userids) == true) {
return;
}
}
}
}
$res = StationLetterClient::getInstance()->getStationLetterList($date, $userids, $nowPage, $pageSize);
$messageids = array();
foreach ($res['ids'] as $value) {
$messageids[] = $value['messageid'];
}
$userids = array();
foreach ($res['ids'] as $value) {
$userids[] = $value['userid'];
}
$out['list'] = array();
if (empty($messageids) == false) {
$out['list'] = DAL::get()->find('message', $messageids);
}
$out['userlist'] = array();
if (empty($messageids) == false) {
$out['userlist'] = Dal::get()->find('user', $userids);
}
$response->ids = $res['ids'];
$response->messageList = $out['list'];
$response->userList = $out['userlist'];
$response->pagelink = PageNav::getNavLink(PageNav::getPageNavTemplate("/message/lettercountdetail?date={$date}&tel={$tel}&userName={$userName}&p="), $res['pageInfo']['nowpage'], $res['pageInfo']['pagesize'], $res['pageInfo']['total']);
}
public function calldoctor($request, $response)
{
/*{{{*/
$doctorPhone = XString::decodeMobileNo($request->doctorphone);
$teleconf = DAL::get()->find('phoneconference', $request->teleconfId);
PhoneConferenceClient::getInstance()->callConsultMember($teleconf, $doctorPhone);
$response->setRedirect('/doctor/callpanel?username=' . $request->username);
}
