/**
* After validate event
* @return object
*/
public function afterValidate()
{
if (count($this->ids)) {
$save = array();
// The values we would like to check if they were changed
// key = value from this model
// value = value from the tickets model
$valuesChanged = array('status' => 'ticketstatus', 'type' => 'tickettype', 'category' => 'ticketcategory', 'priority' => 'priority', 'version' => 'ticketversion', 'fixedin' => 'fixedin', 'assignedtoid' => 'assignedtoid');
// Loop the values
foreach ($valuesChanged as $key => $value) {
if ($this->{$key}) {
$save[$value] = $this->{$key};
}
}
// Only update if we have any
if (count($save)) {
// Update all the ticket ids
Tickets::model()->updateByPk($this->ids, $save);
// Load one ticket model
$model = Tickets::model()->findByPk(reset($this->ids));
$this->activity['projectid'] = $model->projectid;
$this->activity['type'] = Activity::TYPE_TICKET;
$this->activity['title'] = 'Used multi-Moderation to update <strong>{n}</strong> {title}.';
// Append project params
$this->activity['params'] = array_merge($this->activity['params'], array('{n}' => count($this->ids), '{title}' => CHtml::link(Yii::t('tickets', 'Tickets'), array('/tickets'))));
// Activity: New Project
Activity::log($this->activity);
}
}
return parent::afterValidate();
}
public function actionEdit($id)
{
$ticket = Tickets::model()->with(array('category', 'user'))->findByPk($id);
if ($ticket === NULL) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('backend', 'Тикет не найден.'));
$this->redirect(array('/backend/tickets/index'));
}
if (!$ticket->user) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('backend', 'Связь с таблицей "Users" была нарушена.'));
$this->redirect(array('/backend/tickets/index'));
}
// Убираю статус нового сообщения
if ($ticket->new_message_for_admin == Tickets::STATUS_NEW_MESSAGE_ON) {
$ticket->new_message_for_admin = 0;
$ticket->save(FALSE, array('new_message_for_admin', 'updated_at'));
}
// Ответы
$answersDataProvider = new CActiveDataProvider('TicketsAnswers', array('criteria' => array('condition' => 'ticket_id = :ticket_id', 'params' => array('ticket_id' => $ticket->id), 'order' => 't.created_at DESC', 'with' => 'userInfo'), 'pagination' => array('pageSize' => 10, 'pageVar' => 'page')));
$model = new TicketsAnswers();
if (isset($_POST['TicketsAnswers'])) {
$model->setAttributes($_POST['TicketsAnswers']);
$model->ticket_id = $id;
if ($model->save()) {
// change new message status
$ticket->new_message_for_user = 1;
$ticket->save(FALSE, array('new_message_for_user', 'updated_at'));
notify()->userNoticeTicketAnswer($ticket->user->email, array('ticket' => $ticket, 'user' => $ticket->user));
user()->setFlash(FlashConst::MESSAGE_SUCCESS, Yii::t('backend', 'Ответ добавлен.'));
$this->refresh();
}
}
$this->render('//tickets/edit', array('ticket' => $ticket, 'model' => $model, 'answersDataProvider' => $answersDataProvider));
}
/**
* Index action
* -----------------
*/
public function actionSuggestion($term)
{
// Find tickets that match that term
$criteria = new CDbCriteria();
$criteria->addSearchCondition('t.title', $term);
$criteria->limit = 10;
$criteria->order = 't.title ASC';
$tickets = Tickets::model()->with(array('status', 'commentsCount'))->findAll($criteria);
echo $this->renderPartial('_results', array('tickets' => $tickets), true);
exit;
}
/**
* Search issues
*
*/
public function actionSearch()
{
$search = new SearchTickets();
$doSearch = false;
$tickets = array();
$pages = array();
$count = null;
// If we wanted to reset the form then just reset and redirect back
if (isset($_POST['reset']) && $_POST['SearchTickets']) {
if (isset(Yii::app()->session['searchTerms'])) {
unset(Yii::app()->session['searchTerms']);
}
if (Yii::app()->session['didSearch']) {
unset(Yii::app()->session['didSearch']);
}
$this->redirect(array('search'));
}
if (isset($_POST['SearchTickets'])) {
$search->setAttributes($_POST['SearchTickets']);
if ($search->validate()) {
$doSearch = true;
// Store it in the session so pagging will work
Yii::app()->session['searchTerms'] = $_POST['SearchTickets'];
Yii::app()->session['didSearch'] = true;
}
} elseif (isset(Yii::app()->session['didSearch']) && Yii::app()->session['didSearch'] && isset(Yii::app()->session['searchTerms']) && count(Yii::app()->session['searchTerms'])) {
$search->setAttributes(Yii::app()->session['searchTerms']);
if ($search->validate()) {
$doSearch = true;
// Store it in the session so pagging will work
Yii::app()->session['searchTerms'] = Yii::app()->session['searchTerms'];
Yii::app()->session['didSearch'] = true;
}
}
// If we passed validation then search
if ($doSearch) {
// Initiate Criteria
$criteria = new CDbCriteria();
// Build criteria
if ($search->title) {
$criteria->addSearchCondition('t.title', $search->title);
}
if ($search->keywords) {
$criteria->addSearchCondition('t.keywords', $search->keywords);
}
// Start with the properties
$props = array('status' => 'ticketstatus', 'type' => 'tickettype', 'category' => 'ticketcategory', 'priority' => 'priority', 'version' => 'ticketversion', 'fixedin' => 'fixedin');
// Loop the props and add conditions if they were submitted
foreach ($props as $key => $value) {
if ($search->{$key}) {
$criteria->addInCondition('t.' . $value, $search->{$key});
}
}
// Add the reported by and assigned to condition
if ($search->reportedby) {
$criteria->addInCondition('t.reportedbyid', array($search->reportedby));
}
if ($search->assignedtoid) {
$criteria->addInCondition('t.assignedtoid', array($search->assignedtoid));
}
// Initiate Pager
$count = Tickets::model()->count($criteria);
$pages = new CPagination($count);
$pages->route = '/tickets/search';
$pages->pageSize = Yii::app()->params['ticketsPerPage'];
$pages->applyLimit($criteria);
// Load them
$tickets = Tickets::model()->with(array('reporter', 'assigned', 'status', 'type', 'category', 'ticketpriority', 'version', 'fixed', 'ticketmilestone'))->findAll($criteria);
}
// Make sure we display the name and not id of the assigned to
if ($search->assignedtoid && ($user = Users::model()->findByPk($search->assignedtoid))) {
$search->assignedtoid = $user->username;
}
// Make sure we display the name and not id of the assigned to
if ($search->reportedby && ($user = Users::model()->findByPk($search->reportedby))) {
$search->reportedby = $user->username;
}
// Load the quick moderation form
$moderation = new TicketsQuickModeration();
// Title
$title = Yii::t('tickets', 'Search Tickets');
$this->pageTitle[] = $title;
// Render
$this->render('search', array('count' => $count, 'moderation' => $moderation, 'pages' => $pages, 'tickets' => $tickets, 'title' => $title, 'search' => $search, 'doSearch' => $doSearch));
}
</head>
<body>
<nav class="navbar navbar-default navbar-fixed-top" role="navigation">
<div class="navbar-header">
<button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#bs-example-navbar-collapse-1">
<span class="sr-only">Toggle navigation</span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
</div>
<div class="collapse navbar-collapse" id="bs-example-navbar-collapse-1">
<div class="container">
<?php
$this->widget('zii.widgets.CMenu', array('encodeLabel' => FALSE, 'htmlOptions' => array('class' => 'nav navbar-nav'), 'items' => array(array('label' => Yii::t('backend', 'Главная'), 'url' => array('/backend/default/index')), array('label' => Yii::t('backend', 'Страницы'), 'url' => array('/backend/pages/index')), array('label' => Yii::t('backend', 'Новости'), 'url' => array('/backend/news/index')), array('label' => Yii::t('backend', 'Юзеры'), 'url' => array('/backend/users/index')), array('label' => Yii::t('backend', 'Настройки'), 'url' => array('/backend/config/index')), array('label' => 'Lineage <b class="caret"></b>', 'url' => '#', 'submenuOptions' => array('class' => 'dropdown-menu'), 'itemOptions' => array('class' => 'dropdown'), 'linkOptions' => array('class' => 'dropdown-toggle', 'data-toggle' => 'dropdown'), 'items' => array(array('label' => Yii::t('main', 'Игровые сервера'), 'url' => array('/backend/gameServers/index')), array('label' => Yii::t('main', 'Логин сервера'), 'url' => array('/backend/loginServers/index')))), array('label' => Yii::t('backend', 'Пополнения баланса'), 'url' => array('/backend/transactions/index')), array('label' => Yii::t('backend', 'Галерея'), 'url' => array('/backend/gallery/index')), array('label' => Yii::t('main', 'Бонусы') . ' <b class="caret"></b>', 'url' => '#', 'submenuOptions' => array('class' => 'dropdown-menu'), 'itemOptions' => array('class' => 'dropdown'), 'linkOptions' => array('class' => 'dropdown-toggle', 'data-toggle' => 'dropdown'), 'items' => array(array('label' => Yii::t('main', 'Просмотр'), 'url' => array('/backend/bonuses/index')), array('label' => Yii::t('main', 'Коды'), 'url' => array('/backend/bonuses/codes')))), array('label' => '<span class="count-tickets label label-primary" rel="tooltip" title="' . Yii::t('backend', 'Новые тикеты') . '">' . Tickets::model()->count('updated_at IS NULL') . '</span>' . Yii::t('main', 'Тикеты') . ' <b class="caret"></b>', 'url' => '#', 'submenuOptions' => array('class' => 'dropdown-menu'), 'itemOptions' => array('class' => 'dropdown'), 'linkOptions' => array('class' => 'dropdown-toggle', 'data-toggle' => 'dropdown'), 'items' => array(array('label' => Yii::t('main', 'Просмотр'), 'url' => array('/backend/tickets/index')), array('label' => Yii::t('main', 'Категории'), 'url' => array('/backend/tickets/categories')))))));
?>
</div>
</div>
</nav>
<div class="wrapper">
<section class="site-container container">
<div class="page-header">
<?php
$this->widget('zii.widgets.CBreadcrumbs', array('links' => $this->breadcrumbs, 'homeLink' => '<li>' . CHtml::link(Yii::t('main', 'Главная'), array('/backend/default/index')) . '</li>'));
?>
</div>
<?php
echo $content;
public function actionClose($ticket_id)
{
$ticket = Tickets::model()->findByPk($ticket_id);
if ($ticket === NULL) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('main', 'Тикет не найден.'));
} elseif ($ticket->user_id != user()->getId()) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('main', 'Можно закрыть только свой тикет.'));
} elseif ($ticket->isStatusOff()) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('main', 'Тикет уже закрыт.'));
} else {
$ticket->status = ActiveRecord::STATUS_OFF;
if ($ticket->save(FALSE)) {
user()->setFlash(FlashConst::MESSAGE_SUCCESS, Yii::t('main', 'Тикет :ticket_name закрыт.', array(':ticket_name' => '<b>' . e($ticket->title) . '</b>')));
} else {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('main', 'Произошла ошибка! Попробуйте повторить позже.'));
Yii::log("Неудалось закрыть тикет\nID: " . $ticket_id . "\n", CLogger::LEVEL_ERROR, 'tickets');
}
}
$this->redirectBack();
}
