?> " /> <input type="hidden" name="os" value="<?php echo $browser->platform(); ?> " /> <input type="hidden" name="osver" value="<?php echo $browser->platformVersion(); ?> " /> <input type="hidden" name="browser" value="<?php echo $browser->name(); ?> " /> <input type="hidden" name="browserver" value="<?php echo $browser->version(); ?> " /> <input type="hidden" name="hostname" value="<?php echo gethostbyaddr(Request::getVar('REMOTE_ADDR', '', 'server')); ?> " /> <input type="hidden" name="uas" value="<?php echo Request::getVar('HTTP_USER_AGENT', '', 'server'); ?> " /> <input type="hidden" name="id" id="ticketid" value="<?php echo $this->row->get('id'); ?> " />