private function onAdd()
{
$form = $this->formAdd();
if (false !== ($error = $form->validate($this->module))) {
return $error . $this->templateAdd();
}
$faq = new GWF_HelpdeskFAQ(array('hdf_id' => 0, 'hdf_tid' => 0, 'hdf_question' => $form->getVar('question'), 'hdf_answer' => $form->getVar('answer'), 'hdf_langid' => $form->getVar('lang')));
if (false === $faq->insert()) {
return GWF_HTML::err('ERR_DATABASE', array(__FILE__, __LINE__)) . $this->templateAdd();
}
return $this->module->message('msg_faq_add');
}
private static function addNewFAQTicket(Module_Helpdesk $module, array $ticket)
{
if (false === ($faq = GDO::table('GWF_HelpdeskFAQ')->getByTID($ticket['hdt_id']))) {
$faq = new GWF_HelpdeskFAQ(array('hdf_id' => 0, 'hdf_tid' => $ticket['hdt_id'], 'hdf_question' => $ticket['hdt_other'] === '' ? 'DEFAULT TITLE' : '', 'hdf_answer' => '', 'hdf_langid' => 0));
if (false === $faq->insert()) {
return GWF_HTML::err('ERR_DATABASE', array(__FILE__, __LINE__));
}
return $module->message('msg_new_faq');
} else {
// if (false === $faq->saveVars(array(
// ))) {
// return GWF_HTML::err('ERR_DATABASE', array(__FILE__, __LINE__));
// }
}
return '';
}
