static function &GetTicketValues($ticketid, $ticket)
{
if (empty(FSSCF::$_ticketvalues)) {
FSSCF::$_ticketvalues = array();
}
if (!array_key_exists($ticketid, FSSCF::$_ticketvalues)) {
$allfields = FSSCF::GetAllCustomFields(true);
$db = JFactory::getDBO();
$qry = "SELECT * FROM #__fss_ticket_field WHERE ticket_id ='" . FSSJ3Helper::getEscaped($db, $ticketid) . "'";
$db->setQuery($qry);
$values = $db->loadAssocList('field_id');
if (is_array($ticket)) {
$values2 = FSSCF::GetUserValues($ticket['user_id'], $ticket['id']);
} else {
$values2 = FSSCF::GetUserValues($ticket->user_id, $ticket->id);
}
foreach ($values2 as $id => $value) {
if (array_key_exists($id, $allfields) && $allfields[$id]['peruser']) {
$values[$id] = $value;
}
}
FSSCF::$_ticketvalues[$ticketid] = $values;
}
return FSSCF::$_ticketvalues[$ticketid];
}