/**
* This function is overruning its original scope, but it seems logical
* to put that functionality there.
* It finds equipment associated with the supplied ticket id, checks if this
* ticket is the only one associated with the equipment and will reset
* equipment status to its baseline.
*
* @param int $ticket_id Ticket id to lookup
* @param int $eq_id Optional, equipment id to ignore, if this id is
* associated with the ticket, it will not be reset. This is used when
* a ticket is updated and new status is selected for existing equipment.
* @param bool $force Whether to force status reset. This is used when new
* equipment is selected during ticket update. If there is only one ticket
* associated with this equipment, the equipment status will be reset.
* @return void
*/
public static function onCloseTicket($ticket_id, $eq_id = 0, $force = false)
{
$eq = self::findByTicket($ticket_id);
if ($eq) {
if ($eq->getId() == $eq_id) {
return;
}
$open_tickets = self::getOpenTickets($eq->getId());
$do_close = count($open_tickets) == 0;
if (!$do_close) {
$do_close = $force && count($open_tickets) == 1 && $open_tickets[0] == $ticket_id;
}
if ($do_close) {
$b_status = Equipment_Status::getBaselineStatus();
if ($b_status) {
$eq->setStatus_Id($b_status->getId());
$eq->save();
}
}
}
}
