$msg .= $br_char . "----------------------------------" . $br_char;
//$msg .= chelpCheckField(Get::req("help_req_txt", DOTY_STRING, ""));
$msg .= Get::req("help_req_text", DOTY_STRING, "");
$msg .= $br_char . "----------------------------------" . $br_char;
/** Getting client info */
$result = parse_user_agent();
$msg .= $br_char . "---------- CLIENT INFO -----------" . $br_char;
$msg .= "IP: " . $_SERVER['REMOTE_ADDR'] . $br_char;
$msg .= "USER AGENT: " . $_SERVER['HTTP_USER_AGENT'] . $br_char;
$msg .= "OS: " . $result['platform'] . $br_char;
$msg .= "BROWSER: " . $result['browser'] . " " . $result['version'] . $br_char;
$msg .= "RESOLUTION: " . Get::req("help_req_resolution", DOTY_STRING, "") . $br_char;
$msg .= "FLASH: " . Get::req("help_req_flash_installed", DOTY_STRING, "") . $br_char;
$mailer = new DoceboMailer();
$mailer->IsHTML(true);
$res = $mailer->SendMail($user_email, $help_email, $subject, $msg);
$output = array('success' => $res);
if (!$res) {
$output['message'] = UIFeedback::perror(Lang::t('_OPERATION_FAILURE', 'menu'));
}
$json = new Services_JSON();
aout($json->encode($output));
break;
default:
break;
}
/**
* Parses a user agent string into its important parts
*
* @author Jesse G. Donat <*****@*****.**>
* @link https://github.com/donatj/PhpUserAgent
