/**
* Method used to log the changes made against a specific issue.
*
* @param integer $iss_id The issue ID
* @param integer $usr_id The ID of the user.
* @param integer|string $htt_id The type ID of this history event.
* @param string $summary The summary of the changes
* @param array $context parameters used in summary
*/
public static function add($iss_id, $usr_id, $htt_id, $summary, $context = array())
{
if (!is_numeric($htt_id)) {
$htt_id = History::getTypeID($htt_id);
}
$params = array('his_iss_id' => $iss_id, 'his_usr_id' => $usr_id, 'his_created_date' => Date_Helper::getCurrentDateGMT(), 'his_summary' => $summary, 'his_context' => json_encode($context), 'his_htt_id' => $htt_id);
$stmt = 'INSERT INTO {{%issue_history}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
}
}
/**
* Insert note to system, send out notification and log.
*
* @param int $usr_id The user ID
* @param int $issue_id The issue ID
* @param string $title Title of the note
* @param string $note Note contents
* @param array $options extra optional options:
* - (array) cc: extra recipients to notify (usr_id list)
* - (bool) add_extra_recipients: whether to add recipients in 'cc' to notification list
* - (bool) closing: If The issue is being closed. Default false
* - (bool) is_blocked: FIXME
* - (bool) log: If adding this note should be logged. Default true
* - (bool) send_notification: Whether to send a notification about this note or not. Default true
* - (int) parent_id: FIXME
* - (string) full_message: FIXME
* - (string) message_id: FIXME
* - (string) unknown_user: The email address of a user that sent the blocked email that was turned into this note
* @return int the new note id if the insert worked, -1 or -2 otherwise
*/
public static function insertNote($usr_id, $issue_id, $title, $note, $options = array())
{
if (Validation::isWhitespace($note)) {
return -2;
}
$options = array_merge(array('unknown_user' => null, 'log' => true, 'closing' => false, 'send_notification' => true, 'is_blocked' => false, 'message_id' => null, 'cc' => null, 'full_message' => null, 'parent_id' => null), $options);
$prj_id = Issue::getProjectID($issue_id);
// NOTE: workflow may modify the parameters as $data is passed as reference
$data = array('title' => &$title, 'note' => &$note, 'options' => $options);
$workflow = Workflow::preNoteInsert($prj_id, $issue_id, $data);
if ($workflow !== null) {
// cancel insert of note
return $workflow;
}
// add the poster to the list of people to be subscribed to the notification list
// only if there is no 'unknown user' and the note is not blocked
if (!$options['unknown_user'] && !$options['is_blocked']) {
$note_cc = $options['add_extra_recipients'] ? $options['cc'] : array();
// always add the current user to the note_cc list
$note_cc[] = $usr_id;
$actions = Notification::getDefaultActions($issue_id, User::getEmail($usr_id), 'note');
foreach ($note_cc as $subscriber_usr_id) {
Notification::subscribeUser($usr_id, $issue_id, $subscriber_usr_id, $actions);
}
}
$params = array('not_iss_id' => $issue_id, 'not_usr_id' => $usr_id, 'not_created_date' => Date_Helper::getCurrentDateGMT(), 'not_note' => $note, 'not_title' => $title, 'not_message_id' => $options['message_id'] ?: Mail_Helper::generateMessageID());
if ($options['full_message']) {
$params['not_full_message'] = $options['full_message'];
}
if ($options['is_blocked']) {
$params['not_is_blocked'] = '1';
}
if ($options['parent_id']) {
$params['not_parent_id'] = $options['parent_id'];
}
if ($options['unknown_user']) {
$params['not_unknown_user'] = $options['unknown_user'];
}
$stmt = 'INSERT INTO
{{%note}}
SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
$note_id = DB_Helper::get_last_insert_id();
Issue::markAsUpdated($issue_id, 'note');
if ($options['log']) {
// need to save a history entry for this
History::add($issue_id, $usr_id, 'note_added', 'Note added by {subject}', array('subject' => User::getFullName($usr_id)));
}
// send notifications for the issue being updated
if ($options['send_notification']) {
$internal_only = true;
Notification::notify($issue_id, 'notes', $note_id, $internal_only, $options['cc']);
Workflow::handleNewNote($prj_id, $issue_id, $usr_id, $options['closing'], $note_id);
}
// need to return the new note id here so it can
// be re-used to associate internal-only attachments
return $note_id;
}
/**
* Sets the quarantine status. Optionally an expiration date can be set
* to indicate when the quarantine expires. A status > 0 indicates that quarantine is active.
*
* @param integer $issue_id The issue ID
* @param integer $status The quarantine status
* @param string $expiration The expiration date of quarantine (default empty)
* @return int
*/
public static function setQuarantine($issue_id, $status, $expiration = '')
{
$issue_id = (int) $issue_id;
$status = (int) $status;
// see if there is an existing record
$stmt = 'SELECT
COUNT(*)
FROM
{{%issue_quarantine}}
WHERE
iqu_iss_id = ?';
try {
$res = DB_Helper::getInstance()->getOne($stmt, array($issue_id));
} catch (DbException $e) {
return -1;
}
if ($res > 0) {
// update
$stmt = 'UPDATE
{{%issue_quarantine}}
SET
iqu_status = ?';
$params = array($status);
if (!empty($expiration)) {
$stmt .= ",\niqu_expiration = ?";
$params[] = $expiration;
}
$stmt .= "\nWHERE\n iqu_iss_id = ?";
$params[] = $issue_id;
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
// add history entry about this change taking place
if ($status == 0) {
$usr_id = Auth::getUserID();
History::add($issue_id, $usr_id, 'issue_quarantine_removed', 'Issue quarantine status cleared by {user}', array('user' => User::getFullName(Auth::getUserID())));
}
return 1;
}
// insert
$params = array('iqu_iss_id' => $issue_id, 'iqu_status' => $status);
if (!empty($expiration)) {
$params['iqu_expiration'] = $expiration;
}
$stmt = 'INSERT INTO {{%issue_quarantine}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
return 1;
}
/**
* Method used to update the account details for a specific user.
*
* @param $usr_id
* @param $data
* @param bool $notify
* @return integer 1 if the update worked, -1 otherwise
*/
public static function update($usr_id, $data, $notify = true)
{
// system account should not be updateable
if ($usr_id == APP_SYSTEM_USER_ID) {
return 1;
}
$params = array('usr_email' => $data['email']);
if (isset($data['full_name'])) {
$params['usr_full_name'] = $data['full_name'];
}
if (isset($data['grp_id'])) {
$params['usr_grp_id'] = !empty($data['grp_id']) ? $data['grp_id'] : null;
}
if (!empty($data['password'])) {
$params['usr_password'] = Auth::hashPassword($data['password']);
}
if (isset($data['external_id'])) {
$params['usr_external_id'] = $data['external_id'];
}
if (isset($data['par_code'])) {
$params['usr_par_code'] = $data['par_code'];
}
$stmt = 'UPDATE
{{%user}}
SET ' . DB_Helper::buildSet($params) . ' WHERE usr_id=?';
$params[] = $usr_id;
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
if (isset($data['role'])) {
// update the project associations now
$stmt = 'DELETE FROM
{{%project_user}}
WHERE
pru_usr_id=?';
try {
DB_Helper::getInstance()->query($stmt, array($usr_id));
} catch (DbException $e) {
return -1;
}
foreach ($data['role'] as $prj_id => $role) {
if ($role < 1) {
continue;
}
$stmt = 'INSERT INTO
{{%project_user}}
(
pru_prj_id,
pru_usr_id,
pru_role
) VALUES (
?, ?, ?
)';
try {
DB_Helper::getInstance()->query($stmt, array($prj_id, $usr_id, $role));
} catch (DbException $e) {
return -1;
}
}
}
if ($notify == true) {
if (!empty($data['password'])) {
Notification::notifyUserPassword($usr_id, $data['password']);
} else {
Notification::notifyUserAccount($usr_id);
}
}
return 1;
}
/**
* Method used to add a new support email to the system.
*
* @param array $row The support email details
* @param object $structure The email structure object
* @param integer $sup_id The support ID to be passed out
* @param boolean $closing If this email comes from closing the issue
* @return integer 1 if the insert worked, -1 otherwise
*/
public static function insertEmail($row, &$structure, &$sup_id, $closing = false)
{
// get usr_id from FROM header
$usr_id = User::getUserIDByEmail(Mail_Helper::getEmailAddress($row['from']));
if (!empty($usr_id) && empty($row['customer_id'])) {
$row['customer_id'] = User::getCustomerID($usr_id);
}
if (empty($row['customer_id'])) {
$row['customer_id'] = null;
}
// try to get the parent ID
$reference_message_id = Mail_Helper::getReferenceMessageID($row['full_email']);
$parent_id = '';
if (!empty($reference_message_id)) {
$parent_id = self::getIDByMessageID($reference_message_id);
// make sure it is in the same issue
if (!empty($parent_id) && (empty($row['issue_id']) || @$row['issue_id'] != self::getIssueFromEmail($parent_id))) {
$parent_id = '';
}
}
$params = array('sup_ema_id' => $row['ema_id'], 'sup_iss_id' => $row['issue_id'], 'sup_customer_id' => $row['customer_id'], 'sup_message_id' => $row['message_id'] ?: '', 'sup_date' => $row['date'], 'sup_from' => $row['from'], 'sup_to' => $row['to'], 'sup_cc' => $row['cc'], 'sup_subject' => $row['subject'] ?: '', 'sup_has_attachment' => $row['has_attachment']);
if (!empty($parent_id)) {
$params['sup_parent_id'] = $parent_id;
}
if (!empty($usr_id)) {
$params['sup_usr_id'] = $usr_id;
}
$stmt = 'INSERT INTO {{%support_email}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
$new_sup_id = DB_Helper::get_last_insert_id();
$sup_id = $new_sup_id;
$row['sup_id'] = $sup_id;
// now add the body and full email to the separate table
$stmt = 'INSERT INTO
{{%support_email_body}}
(
seb_sup_id,
seb_body,
seb_full_email
) VALUES (
?, ?, ?
)';
try {
DB_Helper::getInstance()->query($stmt, array($new_sup_id, $row['body'], $row['full_email']));
} catch (DbException $e) {
return -1;
}
if (!empty($row['issue_id'])) {
$prj_id = Issue::getProjectID($row['issue_id']);
} elseif (!empty($row['ema_id'])) {
$prj_id = Email_Account::getProjectID($row['ema_id']);
} else {
$prj_id = false;
}
// FIXME: $row['ema_id'] is empty when mail is sent via convert note!
if ($prj_id !== false) {
Workflow::handleNewEmail($prj_id, @$row['issue_id'], $structure, $row, $closing);
}
return 1;
}
/**
* Method used to add an attachment to the database.
*
* @param integer $issue_id The issue ID
* @param integer $usr_id The user ID
* @param string $description The description for this new attachment
* @param boolean $internal_only Whether this attachment is supposed to be internal only or not
* @param string $unknown_user The email of the user who originally sent this email, who doesn't have an account.
* @param integer $associated_note_id The note ID that these attachments should be associated with
* @return integer The new attachment ID
*/
public static function add($issue_id, $usr_id, $description, $internal_only = false, $unknown_user = null, $associated_note_id = null)
{
if ($internal_only) {
$attachment_status = 'internal';
} else {
$attachment_status = 'public';
}
$params = array('iat_iss_id' => $issue_id, 'iat_usr_id' => $usr_id, 'iat_created_date' => Date_Helper::getCurrentDateGMT(), 'iat_description' => $description, 'iat_status' => $attachment_status);
if ($unknown_user) {
$params['iat_unknown_user'] = $unknown_user;
}
if ($associated_note_id) {
$params['iat_not_id'] = $associated_note_id;
}
$stmt = 'INSERT INTO {{%issue_attachment}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return false;
}
return DB_Helper::get_last_insert_id();
}
*
* @copyright (c) Eventum Team
* @license GNU General Public License, version 2 or later (GPL-2+)
*
* For the full copyright and license information,
* please see the COPYING and AUTHORS files
* that were distributed with this source code.
*/
/*
* Update database fields with fixEncoding instead doing that runtime
*/
/** @var DbInterface $db */
$logger = Logger::getInstance('db');
$res = $db->getAll("SELECT sup_id,sup_subject,sup_from,sup_to,sup_cc FROM {{%support_email}} WHERE concat(sup_subject,sup_from,sup_to,sup_cc) LIKE '%=?%'");
$changed = 0;
foreach ($res as $idx => $row) {
$params = array();
foreach ($row as $k => $v) {
$params[$k] = Mime_Helper::fixEncoding($v);
}
if ($row == $params) {
$logger->warning("sup_id={$row['sup_id']} no changes", array('sup_id' => $row['sup_id'], 'old' => $row));
continue;
}
$logger->info("updated sup_id={$row['sup_id']}", array('sup_id' => $row['sup_id'], 'old' => $row, 'new' => $params));
$params[] = $row['sup_id'];
$db->query('UPDATE {{%support_email}} SET ' . DB_Helper::buildSet($row) . ' WHERE sup_id=?', $params);
$changed++;
}
$count = count($res);
$logger->info("Updated {$changed} out of {$count} entries");
/**
* Adds an email to the outgoing mail queue.
*
* @param string $recipient The recipient of this email
* @param array $headers The list of headers that should be sent with this email
* @param string $body The body of the message
* @param integer $save_email_copy Whether to send a copy of this email to a configurable address or not (eventum_sent@)
* @param integer $issue_id The ID of the issue. If false, email will not be associated with issue.
* @param string $type The type of message this is.
* @param integer $sender_usr_id The id of the user sending this email.
* @param integer $type_id The ID of the event that triggered this notification (issue_id, sup_id, not_id, etc)
* @return true, or a PEAR_Error object
*/
public static function add($recipient, $headers, $body, $save_email_copy = 0, $issue_id = false, $type = '', $sender_usr_id = false, $type_id = false)
{
Workflow::modifyMailQueue(Auth::getCurrentProject(false), $recipient, $headers, $body, $issue_id, $type, $sender_usr_id, $type_id);
// avoid sending emails out to users with inactive status
$recipient_email = Mail_Helper::getEmailAddress($recipient);
$usr_id = User::getUserIDByEmail($recipient_email);
if (!empty($usr_id)) {
$user_status = User::getStatusByEmail($recipient_email);
// if user is not set to an active status, then silently ignore
if (!User::isActiveStatus($user_status) && !User::isPendingStatus($user_status)) {
return false;
}
}
$to_usr_id = User::getUserIDByEmail($recipient_email);
$recipient = Mail_Helper::fixAddressQuoting($recipient);
$reminder_addresses = Reminder::_getReminderAlertAddresses();
// add specialized headers
if (!empty($issue_id) && (!empty($to_usr_id) && User::getRoleByUser($to_usr_id, Issue::getProjectID($issue_id)) != User::getRoleID('Customer')) || @in_array(Mail_Helper::getEmailAddress($recipient), $reminder_addresses)) {
$headers += Mail_Helper::getSpecializedHeaders($issue_id, $type, $headers, $sender_usr_id);
}
// try to prevent triggering absence auto responders
$headers['precedence'] = 'bulk';
// the 'classic' way, works with e.g. the unix 'vacation' tool
$headers['Auto-submitted'] = 'auto-generated';
// the RFC 3834 way
if (empty($issue_id)) {
$issue_id = 'null';
}
// if the Date: header is missing, add it.
if (empty($headers['Date'])) {
$headers['Date'] = Mime_Helper::encode(date('D, j M Y H:i:s O'));
}
if (!empty($headers['To'])) {
$headers['To'] = Mail_Helper::fixAddressQuoting($headers['To']);
}
// encode headers and add special mime headers
$headers = Mime_Helper::encodeHeaders($headers);
$res = Mail_Helper::prepareHeaders($headers);
if (Misc::isError($res)) {
Error_Handler::logError(array($res->getMessage(), $res->getDebugInfo()), __FILE__, __LINE__);
return $res;
}
// convert array of headers into text headers
list(, $text_headers) = $res;
$params = array('maq_save_copy' => $save_email_copy, 'maq_queued_date' => Date_Helper::getCurrentDateGMT(), 'maq_sender_ip_address' => !empty($_SERVER['REMOTE_ADDR']) ? $_SERVER['REMOTE_ADDR'] : '', 'maq_recipient' => $recipient, 'maq_headers' => $text_headers, 'maq_body' => $body, 'maq_iss_id' => $issue_id, 'maq_subject' => $headers['Subject'], 'maq_type' => $type);
if ($sender_usr_id) {
$params['maq_usr_id'] = $sender_usr_id;
}
if ($type_id) {
$params['maq_type_id'] = $type_id;
}
$stmt = 'INSERT INTO {{%mail_queue}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return $res;
}
return true;
}
/**
* Method used to save the IRC notification message in the queue table.
*
* @param integer $project_id The ID of the project.
* @param string $notice The notification summary that should be displayed on IRC
* @param bool|integer $issue_id The issue ID
* @param bool|integer $usr_id The ID of the user to notify
* @param bool|string $category The category of this notification
* @param bool|string $type The type of notification (new_issue, etc)
* @return bool
*/
public static function notifyIRC($project_id, $notice, $issue_id = false, $usr_id = false, $category = false, $type = false)
{
// don't save any irc notification if this feature is disabled
$setup = Setup::get();
if ($setup['irc_notification'] != 'enabled') {
return false;
}
$notice = Workflow::formatIRCMessage($project_id, $notice, $issue_id, $usr_id, $category, $type);
if ($notice === false) {
return;
}
$params = array('ino_prj_id' => $project_id, 'ino_created_date' => Date_Helper::getCurrentDateGMT(), 'ino_status' => 'pending', 'ino_message' => $notice, 'ino_category' => $category);
if ($issue_id) {
$params['ino_iss_id'] = $issue_id;
}
if ($usr_id) {
$params['ino_target_usr_id'] = $usr_id;
}
$stmt = 'INSERT INTO {{%irc_notice}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return false;
}
return true;
}
