/**
* @param integer[] $ticket_ids
*/
function run($ticket_ids)
{
if (!is_array($ticket_ids)) {
$ticket_ids = array($ticket_ids);
}
$fields = array();
$field_values = array();
$groups = DAO_Group::getAll();
$buckets = DAO_Bucket::getAll();
// $workers = DAO_Worker::getAll();
$custom_fields = DAO_CustomField::getAll();
// actions
if (is_array($this->actions)) {
foreach ($this->actions as $action => $params) {
switch ($action) {
// case 'status':
// if(isset($params['is_waiting']))
// $fields[DAO_Ticket::IS_WAITING] = intval($params['is_waiting']);
// if(isset($params['is_closed']))
// $fields[DAO_Ticket::IS_CLOSED] = intval($params['is_closed']);
// if(isset($params['is_deleted']))
// $fields[DAO_Ticket::IS_DELETED] = intval($params['is_deleted']);
// break;
// case 'assign':
// if(isset($params['worker_id'])) {
// $w_id = intval($params['worker_id']);
// if(0 == $w_id || isset($workers[$w_id]))
// $fields[DAO_Ticket::NEXT_WORKER_ID] = $w_id;
// }
// break;
case 'move':
if (isset($params['group_id']) && isset($params['bucket_id'])) {
$g_id = intval($params['group_id']);
$b_id = intval($params['bucket_id']);
if (isset($groups[$g_id]) && (0 == $b_id || isset($buckets[$b_id]))) {
$fields[DAO_Ticket::TEAM_ID] = $g_id;
$fields[DAO_Ticket::CATEGORY_ID] = $b_id;
}
}
break;
// case 'spam':
// if(isset($params['is_spam'])) {
// if(intval($params['is_spam'])) {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsSpam($ticket_id);
// } else {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsNotSpam($ticket_id);
// }
// }
// break;
// case 'spam':
// if(isset($params['is_spam'])) {
// if(intval($params['is_spam'])) {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsSpam($ticket_id);
// } else {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsNotSpam($ticket_id);
// }
// }
// break;
default:
// Custom fields
if (substr($action, 0, 3) == "cf_") {
$field_id = intval(substr($action, 3));
if (!isset($custom_fields[$field_id]) || !isset($params['value'])) {
break;
}
$field_values[$field_id] = $params;
}
break;
}
}
}
if (!empty($ticket_ids)) {
if (!empty($fields)) {
DAO_Ticket::updateTicket($ticket_ids, $fields);
}
// Custom Fields
C4_AbstractView::_doBulkSetCustomFields(ChCustomFieldSource_Ticket::ID, $field_values, $ticket_ids);
}
}
