// Note that we'd like to go through the machine again with our new state
$keepLooping = true;
}
break;
case DIAL_STATE_HANGUP:
$response->addHangup();
break;
case DIAL_STATE_NO_ANSWER:
if ($dial_whom_selector == 'number') {
if (empty($no_answer_redirect_number)) {
$response->addHangup();
}
$response->addRedirect($no_answer_redirect_number);
} else {
if ($no_answer_action === 'voicemail') {
$response->append(AudioSpeechPickerWidget::getVerbForValue($voicemail, new Say("Please leave a message.")));
$response->addRecord(array('transcribe' => true, 'transcribeCallback' => site_url('twiml/transcribe')));
$state[DIAL_ACTION] = DIAL_STATE_RECORDING;
} else {
if ($no_answer_action === 'redirect') {
if (empty($no_answer_redirect)) {
$response->addHangup();
}
$response->addRedirect($no_answer_redirect);
} else {
if ($no_answer_action === 'hangup') {
$response->addHangup();
} else {
trigger_error("Unexpected no_answer_action");
}
}
<?php
header("Content-type: text/xml\n");
error_reporting(E_NONE);
include "chirbit.php";
$user = AppletInstance::getUserGroupPickerValue('chirbit-controller');
$user_id = $user->values["id"];
$chirbit_username = PluginStore::get("chirbit_username_{$user_id}", "");
$chirbit_password = PluginStore::get("chirbit_password_{$user_id}", "");
$prompt = AppletInstance::getAudioSpeechPickerValue('prompt');
$after = AppletInstance::getAudioSpeechPickerValue('after');
$title = AppletInstance::getValue("title", "");
$response = new Response();
if (isset($_REQUEST['RecordingUrl'])) {
chirbit_post($chirbit_username, $chirbit_password, $_REQUEST['RecordingUrl'], $title);
$verb = AudioSpeechPickerWidget::getVerbForValue($after, null);
$response->append($verb);
$response->addHangup();
} else {
$verb = AudioSpeechPickerWidget::getVerbForValue($prompt, null);
$response->append($verb);
$response->addRecord();
}
$response->Respond();
public function addMessage($response, $name, $fallback)
{
$message = AppletInstance::getAudioSpeechPickerValue($name);
$response->append(AudioSpeechPickerWidget::getVerbForValue($message, new Say($fallback)));
return $response;
}
$zendesk_user = $CI->db->get_where('plugin_store', array('key' => 'zendesk_user'))->row();
$zendesk_user = json_decode($zendesk_user->value);
define('ZENDESK_URL', $zendesk_user->url);
define('ZENDESK_EMAIL', $zendesk_user->email);
define('ZENDESK_PASSWORD', $zendesk_user->password);
define('ZENDESK_TIMEZONE', (int) $zendesk_user->timezone);
// create a ticket to zendesk
$xml = '<ticket>' . '<subject>Phone Call from ' . format_phone($_REQUEST['Caller']) . ' on ' . gmdate('M d g:i a', gmmktime() + ZENDESK_TIMEZONE * 60 * 60) . '</subject>' . '<description>' . $_REQUEST['TranscriptionText'] . "\n" . 'Recording: ' . $_REQUEST['RecordingUrl'] . '</description>' . '</ticket>';
$new_ticket = zendesk_client('/tickets.xml', 'POST', $xml);
$params = http_build_query($_REQUEST);
$redirect_url = site_url('twiml/transcribe') . '?' . $params;
header("Location: {$redirect_url}");
} else {
$permissions = AppletInstance::getUserGroupPickerValue('permissions');
// get the prompt that the user configured
$isUser = $permissions instanceof VBX_User ? TRUE : FALSE;
if ($isUser) {
$prompt = $permissions->voicemail;
} else {
$prompt = AppletInstance::getAudioSpeechPickerValue('prompt');
}
$verb = AudioSpeechPickerWidget::getVerbForValue($prompt, new Say("Please leave a message."));
$response->append($verb);
// add a <Record>, and use VBX's default transcription handle$response->addRecord(array('transcribe'=>'TRUE', 'transcribeCallback' => site_url('/twiml/transcribe') ));
$action_url = base_url() . "twiml/applet/voice/{$flow_id}/{$instance_id}?status=save-call";
$transcribe_url = base_url() . "twiml/applet/voice/{$flow_id}/{$instance_id}?status=transcribe-call";
$response->addRecord(array('transcribe' => 'TRUE', 'action' => $action_url, 'transcribeCallback' => $transcribe_url));
}
}
$response->Respond();
// send response
/**
* If the result of a no-answer is to take a voicemail then
* we determine if its a user or group voicemail and then prompt for a record
*
* Also, if the result of no-answer is to redirect then that is handled here too.
* An empty redirect value will cause a hangup.
*
* @return void
*/
protected function no_answer_object()
{
if ($this->no_answer_action === 'voicemail') {
switch ($this->dial_whom_instance) {
case 'VBX_User':
$voicemail = $this->dial_whom_user_or_group->voicemail;
break;
case 'VBX_Group':
$voicemail = $this->no_answer_group_voicemail;
break;
default:
$voicemail = null;
}
$this->response->append(AudioSpeechPickerWidget::getVerbForValue($voicemail, new Say(self::$default_voicemail_message)));
$this->response->addRecord(array('transcribeCallback' => site_url('twiml/transcribe')));
$this->state = 'recording';
} else {
if ($this->no_answer_action === 'redirect') {
if (empty($this->no_answer_redirect)) {
$this->hangup();
}
$this->response->addRedirect($this->no_answer_redirect);
} else {
if ($this->no_answer_action === 'hangup') {
$this->hangup();
} else {
trigger_error("Unexpected no_answer_action");
}
}
}
}
<?php
$response = new Response();
$next = AppletInstance::getDropZoneUrl('next');
$prompt = AppletInstance::getAudioSpeechPickerValue('prompt');
$response->append(AudioSpeechPickerWidget::getVerbForValue($prompt, null));
if (!empty($next)) {
$response->addRedirect($next);
}
$response->Respond();
<?php
$response = new Response();
// start a new Twiml response
if (!empty($_REQUEST['RecordingUrl'])) {
// add a voice message
OpenVBX::addVoiceMessage(AppletInstance::getUserGroupPickerValue('permissions'), $_REQUEST['CallSid'], $_REQUEST['From'], $_REQUEST['To'], $_REQUEST['RecordingUrl'], $_REQUEST['RecordingDuration']);
} else {
$permissions = AppletInstance::getUserGroupPickerValue('permissions');
// get the prompt that the user configured
$isUser = $permissions instanceof VBX_User ? true : false;
if ($isUser) {
$prompt = $permissions->voicemail;
} else {
$prompt = AppletInstance::getAudioSpeechPickerValue('prompt');
}
$verb = AudioSpeechPickerWidget::getVerbForValue($prompt, new Say("Please leave a message. Press the pound key when you are finished."));
$response->append($verb);
// add a <Record>, and use VBX's default transcription handler
$response->addRecord(array('transcribeCallback' => site_url('/twiml/transcribe')));
}
$response->Respond();
// send response
