public function closeTicket(&$tickets) { if ($this->doCloseTicket()) { foreach ($tickets as $k => $v) { if ($this->closeTicketOtrs($k) == 0) { $tickets[$k]['status'] = 2; } else { $tickets[$k]['status'] = -1; $tickets[$k]['msg_error'] = $this->ws_error; } } } else { parent::closeTicket($tickets); } }