_log('Processing Customer notification...');
list($prefer_wechat, $prefer_email, $prefer_mobile) = get_notice_prefer_cust($notifications['t_custmail'], $ticket_stage);
_log('Customer prefer... ' . json_encode(['ticket_id' => $notifications['t_ticketid'], 'ticket_stage' => $ticket_stage, 'customer' => $notifications['t_custmail'], 'wechat' => $prefer_wechat, 'email' => $prefer_email, 'mobile' => $prefer_mobile]));
if ($prefer_wechat) {
$template_id = 'lR3R5RYP3ZXP4UXQRwlrASXTNFGu2WrrfiZ84ftKjK8';
$first_data = '您好，您的服务请求已被处理完成';
$remark_data = '感谢您对万国数据的理解和支持。';
if ($notifications['t_tickettypeid'] * 1 == 15 || $notifications['t_tickettypeid'] * 1 == 16) {
$remark_data .= '服务单号有助于帮助现场工作人员更快地解决问题，建议保存并告知随行人员';
}
$keyword1_data = $notifications['t_maskid'];
$keyword2_data = $notifications['n_create_ts'];
$openids = get_cust_wechat($notifications['t_custmail']);
if (!empty($openids)) {
foreach ($openids as $user_openid) {
$result_wechat = send_wechat_msg_csc($notifications['notice_id'], $user_openid, $template_id, $notifications['t_ticketid'], $first_data, $remark_data, $keyword1_data, $keyword2_data);
}
} else {
_log('No openid binded for CUSTOMER ' . $notifications['t_custmail'] . '...');
}
}
if ($prefer_email) {
$to_addr = $notifications['t_custmail'];
$to_name = $notifications['t_custname'];
$subject = '服务请求处理完成通知通知【' . $notifications['t_maskid'] . '】';
$url_ticket_id = $notifications['t_ticketid'];
$first_data = '您的服务请求已被处理完成。';
$remark_data = '感谢你对GDS的理解和支持！';
$keyword1_data = '服务单号：' . $notifications['t_maskid'];
$keyword2_data = '处理人：' . $notifications['DCS'];
$keyword3_data = '完成时间：' . $notifications['n_create_ts'];
if ($p_user_type == 'cust') {
_log('Processing Customer notification...');
list($prefer_wechat, $prefer_email, $prefer_mobile) = get_notice_prefer_cust($p_user_mail, $p_stage_val);
_log('Customer prefer... ' . json_encode(['ticket_id' => $p_ky_ticketid, 'ticket_stage' => $p_stage_val, 'customer' => $p_user_mail, 'wechat' => $prefer_wechat, 'email' => $prefer_email, 'mobile' => $prefer_mobile]));
if ($p_method_wechat == '1') {
if ($prefer_wechat == true || $p_stage == 'wo_delay' || $p_stage == 'manual' || $p_stage == 'manual_1') {
$template_id = 'pexUhrNCr5wTKPvyxFXlhw50WYJwJ4EWgA2PtQc4D2I';
$first_data = $p_stage != 'manual_1' ? $p_first . "\n\n单号：" . $p_ky_maskid : "";
$remark_data = "\n" . ($p_stage != 'manual_1' ? "" : $p_first) . $p_remark . "\n";
$keyword1_data = $p_stage != 'manual_1' ? $p_title : '平台通知';
$keyword2_data = $p_date;
$openids = get_cust_wechat($p_user_mail);
_log('Open ids for CUST are ' . var_export($openids, true));
if (!empty($openids)) {
foreach ($openids as $user_openid) {
$result_wechat = send_wechat_msg_csc($notice_id, $user_openid, $template_id, $p_ky_ticketid, $first_data, $remark_data, $keyword1_data, $keyword2_data);
if ($result_wechat != 1) {
array_push($error, '向客户发送微信失败');
} else {
array_push($sent, '发送微信成功');
}
}
} else {
_log('No openid binded for CUSTOMER ' . $p_user_mail . '...');
array_push($error, '客户没有绑定微信');
}
} else {
_log('客户设置了不通过【微信】接收【' . $p_stage_text . '】有关的消息');
array_push($error, '客户设置了不通过【微信】接收【' . $p_stage_text . '】有关的消息');
}
}
